--- title: 'Bjak — company profile' canonical: 'https://feeny.ai/companies/bjak' type: 'company' updated: '2026-07-02' --- # Bjak > Southeast Asia's largest online insurance comparison platform, letting users compare, buy and renew insurance and roadtax from 16 insurers in one place. - **Website:** https://bjak.my/en/about-us - **Type:** Private (Bootstrapped) - **Headquarters:** Selangor, Malaysia - **Founded:** 2019 - **Founders:** Wei Low - **Business model:** Marketplace / Insurance distribution (regulated financial adviser) - **Industries:** Insurance - **Open roles:** 904 - **Profile:** https://feeny.ai/companies/bjak ## What they do Bjak is a BNM-licensed online marketplace where Malaysians compare quotes from 16 insurers and takaful operators, then buy and renew car, motorcycle, travel, life, medical and home insurance online. It bundles roadtax renewal, roadside assistance, car repair booking and AI tools around the core comparison engine. ## Overview **Malaysia's biggest insurance marketplace is quietly going global** Bjak started in 2019 with a simple pitch to Malaysian drivers: stop calling agents, compare 16 insurers in one place, and buy car cover online in under two minutes. Founder and CEO Wei Low, who says he modeled the ambition on Ant Group's Alipay, has grown it into what the company calls Southeast Asia's largest online insurance platform, with roughly 6 to 7 million users and a Bank Negara Malaysia advisory licence behind the whole thing. The interesting part is what came next. Bjak has been profitable since day one, took no visible outside funding, and is now weighing an IPO to bankroll a jump into Europe. It bundles roadtax renewal, roadside assistance, car repair booking and an AI layer on top of insurance, and it is hiring hard across engineering and AI to build the automation that makes all of that run. ## What They Do **One tab to compare, buy, and renew insurance in minutes** Bjak is a comparison and buying platform, not an insurer. You enter your vehicle details, it pulls live quotes from 16 licensed insurers and takaful operators, and you buy the policy online without visiting a branch or agent. The insurer still issues the policy; Bjak is the regulated financial adviser sitting in the middle. Around that core it has stacked the rest of car ownership: roadtax renewal that flows straight into MyJPJ, a nationwide online workshop booking service for repairs and servicing, 24/7 towing and roadside help, and free tools like an NCD checker and a roadtax calculator. The through-line is removing the paperwork and phone calls Malaysians used to accept as normal. ## Problems **Killing the agent phone call and the branch visit** Buying car insurance in Malaysia has traditionally meant chasing an agent, taking whatever quote you were given, and doing roadtax as a separate errand. Bjak collapses that into one online flow: compare real prices and benefits side by side, check your No Claim Discount, then renew insurance and roadtax together without paper. On the operations side, the harder problem is the back office. Bjak's engineering job posts describe automating quotes, insurer integrations, document processing, policy issuance, endorsements and claims, so a human is not touching every step. That automation is what lets a small team run a platform at this scale. ### Problems addressed - Comparing insurance across many insurers without calling agents - Buying and renewing insurance online instead of at a branch - Renewing roadtax in the same flow, delivered digitally via MyJPJ - Automating manual insurance back-office work (quotes, issuance, endorsements, claims) - Getting roadside help, repairs and warranty in one place ## Who It's For **Everyday Malaysian drivers first, new markets next** The primary user is an ordinary vehicle owner renewing car or motorcycle insurance and roadtax, plus buyers of travel, life, medical, personal accident and home content cover. These are price-sensitive people who want a fast quote and instant coverage rather than a relationship with an agent. Behind them sit two other audiences: the 16 insurers and takaful operators who use Bjak as a distribution channel, and Bjak's expanding footprint of users in Thailand, Japan and Taiwan, with Spain and Germany lined up as the first European targets. ### Ideal customer profiles - **Everyday vehicle owner** — Wants a fast quote without an agent; Needs insurance and roadtax renewed together; Wants to maximise No Claim Discount - **Insurer / takaful operator** — Needs an online distribution channel to reach buyers - **Engineer job-seeker** — Wants high-ownership work on AI-driven automation at scale ## Products **An insurance marketplace with a full car-ownership stack bolted on** Bjak's spine is the insurance comparison engine, but the company has deliberately widened it into everything that touches owning a vehicle. Renew your policy, renew your roadtax, book a repair, get towed, all inside one account. The newer bet is A1, an AI smart assistant Bjak is building for everyday tasks, which shows up across its engineering hiring. It signals where the company thinks the product goes next: from comparison tool to AI-run operations. ## Business Model **Free to compare, paid by the insurers behind the quote** Bjak makes money as a regulated distribution and advisory layer, not by underwriting risk. Comparing and buying is free for the user; the revenue comes from the insurers and takaful operators whose policies sell through the platform, and the company says gross written premiums grew roughly 20 to 30 percent in 2025. Bjak has been profitable since 2019 with very little debt, which is unusual for a startup at this scale. For the user there is no subscription. Prices are whatever the insurer charges, with Buy Now Pay Later at checkout to split a premium over 3, 6 or 12 months, and car servicing available from around RM10 a month. ### Plans Comparing and buying is free for the user; Bjak earns from the insurers and takaful operators whose policies sell through the platform. There is no subscription. Users pay the insurer's premium directly, with Buy Now Pay Later at checkout to split a policy over 3, 6 or 12 months, and car servicing available on installments from around RM10 a month. Good to know: No subscription or platform fee for users; Buy Now Pay Later at checkout: split a premium over 3, 6 or 12 months (e.g. an RM500 policy = ~RM42/month over 12 months); Car repair and servicing available from ~RM10/month on installments (3/6/9/12 months); Policies are issued and priced by the chosen insurer, not by Bjak; Roadtax renewal available as an add-on to the insurance flow (insurance must be active first) ## Competition **The widest insurer panel is the moat, for now** Bjak's clearest edge is breadth: 16 insurer and takaful partners in one place, including names like Allianz and Tokio Marine, plus a bundled ecosystem of roadtax, repair and roadside that a pure quote-comparison site does not offer. The BNM advisory licence adds a trust layer competitors have to match. The risk is that comparison is easy to copy and the real defensibility is the operations automation and the AI layer it is building. That is where Bjak is spending its engineering budget, and it is the bet that has to pay off as it enters crowded European auto-insurance markets. ### Their edge - **Widest insurer panel** — 16 insurers and takaful operators compared in one place, including Allianz and Tokio Marine. - **Full car-ownership stack** — Insurance, roadtax, repair booking and roadside assistance in one account, not just quote comparison. - **Regulatory trust** — A BNM-approved Financial Adviser licence buyers can verify on the regulator’s own registry. - **Operations automation** — AI-driven backend automating quotes, issuance, endorsements and claims lets a lean team run the platform. ### Where they're betting - European expansion (Spain and Germany in 2026) - AI-first product development and the A1 assistant - Deepening automotive services to grow customer lifetime value - Possible IPO within two years ## Proof **Six million users and a regulator you can check** The headline numbers Bjak puts forward are 6 million-plus users (its careers page cites 8 million across the region), 24/7 support, and approval by Bank Negara Malaysia as a Financial Adviser and Islamic Financial Adviser. The company goes out of its way to make the licence verifiable, walking users through how to look it up on BNM's own registry. The operational proof is the panel itself: 16 participating insurers and takaful operators, real coverage and pricing compared side by side, with policies issued by the insurer you pick. ## What People Say **Loved by users, a rough ride for employees** On the product side the pitch lands: fast quotes, one place to compare, and no agent required are the recurring compliments, and the BNM licence gives wary buyers something concrete to check. As an employer the story is harder. Across roughly 176 Glassdoor reviews Bjak sits near 2.3 out of 5, with only about a fifth of reviewers recommending it. The consistent complaints are poor work-life balance, micromanagement, thin benefits and unstable management; the consistent praise is friendly colleagues, a fast pace, and competitive base pay for the right hire. Treat the sentiment as a real flag, not a footnote. ## Funding **Profitable, bootstrapped, and eyeing an IPO** Bjak is the rare startup at this size with no disclosed outside funding. Wei Low says it has been profitable since 2019 and carries very little debt, which is why the growth story reads more like a bootstrapped operator than a venture rocket. That calculus is changing. In December 2025 Low told Bloomberg he is weighing an IPO within two years, partly to fund a European expansion into Spain and Germany and partly to give employees liquidity through stock. The prior tier-1 note of a 2019 seed round could not be corroborated and looks unreliable. ## Team & Culture **Flat, fast, and unapologetically intense** Bjak describes itself as a flat, densely talented org that runs on lean teams, high ownership and minimal bureaucracy. Its stated values are blunt: results first, think fast move fast, and be direct, with honesty valued over comfort. Engineering hiring leans heavily on distributed remote roles, with a large China-based remote engineering team collaborating with the Malaysia headquarters and offices in Thailand, Japan, Taiwan and the UK. That speed has a cost the reviews make clear. The same flat, move-fast culture that engineers may love shows up in employee feedback as long hours and micromanagement, so the intensity cuts both ways. ## Compensation **Competitive base pay, little disclosed beyond it** Bjak keeps pay close to the vest. Its job posts promise a competitive salary based on experience and performance but rarely publish a band, and there is no mention of equity or bonus in the postings, which squares with employee complaints about thin benefits. The disclosed ranges that do exist cluster in UK-facing roles quoted in British pounds, spanning individual contributor through leadership, plus a handful of Malaysian ringgit roles. Read the base numbers as the whole story here rather than the tip of a richer package. ## Security & Legal **A BNM-licensed adviser that leans on Malaysian data law** The regulated entity is Bjak Sdn. Bhd. (registration 1339813-K / 201901030483), an approved Financial Adviser and Islamic Financial Adviser under Bank Negara Malaysia. Its privacy policy, last updated July 2025, is written to Malaysia's Personal Data Protection Act 2010. Because Bjak handles vehicle, identity and payment data plus telematics from referral partners, its policy is detailed about what it collects and why, from driving location to biometric verification. Buyers can independently verify the licence on BNM's registry, which the company actively encourages. ## In the News **December 2025: the IPO signal** The story that put Bjak on the international radar broke in December 2025, when founder Wei Low told Bloomberg he was weighing an IPO within two years to fund a move into Europe. Insurance Journal, The Star and Fintech News Malaysia all picked it up. The company also touted its 16-insurer panel as Malaysia's largest online insurance partnership in coverage around the same time. ### Coverage - [Bjak Founder Weighs IPO as Malaysia Insurtech Expands Abroad](https://www.bloomberg.com/news/articles/2025-12-15/bjak-founder-weighs-ipo-as-malaysia-insurtech-expands-abroad) — Bloomberg (2025-12-15) - [Bjak Founder Weighs IPO as Malaysia Insurtech Seeks Expansion Into Europe](https://www.insurancejournal.com/news/international/2025/12/16/851238.htm) — Insurance Journal (2025-12-16) - [Malaysian Insurtech Bjak Weighs IPO as It Plans Europe Expansion](https://fintechnews.my/55863/insurtech-malaysia/bjak-ipo/) — Fintech News Malaysia (2025-12-16) - [Bjak founder weighs IPO as company eyes Europe](https://www.thestar.com.my/business/business-news/2025/12/17/bjak-founder-weighs-ipo-as-company-eyes-europe) — The Star (2025-12-17) ## Outlook **Can a profitable local champion win in Europe?** Bjak has the enviable position most insurtechs never reach: profitable, growing premiums, a wide insurer panel and a loyal user base at home. The AI and automation push, plus the A1 assistant, are a credible attempt to turn a comparison site into something harder to copy. The open questions are the ones the next two years will answer. Spain and Germany are mature, competitive auto markets where Bjak's Malaysian playbook is unproven, an IPO invites scrutiny of a company that discloses little, and the employer-sentiment problem could bite as it tries to double headcount. Big upside, real execution risk. ## Company details - **Mission:** To ensure the benefits of new technologies reach everyone, everywhere, making access to financial and insurance services effortless. - **Products:** Insurance Comparison Platform, Roadtax Renewal, Car Repair & Service Booking, Roadside Assistance & VIP, Free Tools (NCD, Roadtax & Insurance Calculators), A1 AI Assistant - **Customer segments:** Individual vehicle owners (car & motorcycle), Insurance buyers (travel, life, medical, personal accident, home), Insurers & takaful operators (distribution partners), Car repair workshop network - **Buyers / users:** Malaysian drivers renewing car/motorcycle insurance and roadtax, Price-sensitive insurance shoppers, Insurers and takaful operators seeking online distribution - **Competitors:** Traditional insurance agents, Insurer direct-sales channels, Other online insurance aggregators - **What sets them apart:** Largest insurer/takaful panel in Malaysia (16 providers in one place); Bundled car-ownership ecosystem: insurance + roadtax + repair + roadside; BNM-licensed and independently verifiable financial adviser; Profitable and bootstrapped, unusual for its scale; AI and automation running end-to-end insurance operations - **Tech stack:** AI agents, LLMs, Automation / workflow systems, MyJPJ integration - **Integrations:** MyJPJ (digital roadtax), Insurer & takaful operator systems, Online payment / BNPL at checkout ## Open roles (904) - [Strategy & Operations Lead](https://jobs.ashbyhq.com/bjakcareer/106bc00a-52d0-4e40-b822-8ab1986888ae) — Remote - [Android Developer (UK)](https://jobs.ashbyhq.com/bjakcareer/6eb9a3d6-53a1-4dc2-ba40-6f8796630c15) — United Kingdom - [Head of People Performance & Culture](https://jobs.ashbyhq.com/bjakcareer/58fbf341-3c30-4cf7-ae19-e00d1431db8b) — Remote - [iOS Software Engineer - AI Neobank App (Poland)](https://jobs.ashbyhq.com/bjakcareer/0f6d091a-d9ab-41b4-b8d3-d731f14c99dc) — Remote - [Mobile Application Developer (Vietnam)](https://jobs.ashbyhq.com/bjakcareer/463ca735-160a-4779-b35f-2ed27e80c706) — Remote - [Founder's Associate](https://jobs.ashbyhq.com/bjakcareer/c2fbf4f4-0f27-4457-a219-ca5bbe5ca27c) — Remote - [Head of Strategy and Product](https://jobs.ashbyhq.com/bjakcareer/36ebd19d-6291-467c-a30b-a78576f9ad38) — Taipei, Taiwan - [Backend Software Engineer - AI Neobank App (Australia)](https://jobs.ashbyhq.com/bjakcareer/427de79c-6561-465b-9cb4-fab70fb9e581) — Remote - [Founder's Associate](https://jobs.ashbyhq.com/bjakcareer/8f8e6147-4870-44f1-a7c3-66510a44cee2) — Tokyo, Japan - [People Analytics & Performance Manager](https://jobs.ashbyhq.com/bjakcareer/9d3e7c70-3a75-4a14-9b5f-17981bed7d8e) — United Kingdom - [iOS Software Engineer - AI Neobank App (Philippines)](https://jobs.ashbyhq.com/bjakcareer/cecc035c-377f-42d5-be1a-a86015588961) — Remote - [Applied AI Engineer (Indonesia)](https://jobs.ashbyhq.com/bjakcareer/57f33e54-bac9-411f-9125-8793025bfa24) — Remote - [Founder's Associate](https://jobs.ashbyhq.com/bjakcareer/176e0d6c-3f1d-4138-965e-f60b1cffca1e) — United Kingdom - [Lead, Strategy](https://jobs.ashbyhq.com/bjakcareer/47f67155-e5d2-4a1c-a622-13f3f9cc892f) — Remote - [Full Stack Engineer (China)](https://jobs.ashbyhq.com/bjakcareer/91aa4995-1fdf-4080-91b2-2e259d6bd391) — Remote - [Backend Developer (Hong Kong)](https://jobs.ashbyhq.com/bjakcareer/2309f296-ea7e-4c94-ab1e-e05c82110121) — Remote - [Backend Developer (China)](https://jobs.ashbyhq.com/bjakcareer/edf32655-b793-4171-93aa-618fae28d89f) — Remote - [Mobile Application Developer (Indonesia)](https://jobs.ashbyhq.com/bjakcareer/1817057d-04f6-41b7-9d14-d7e90eb428b6) — Remote - [Applied AI Engineer - AI Neobank App (Ireland)](https://jobs.ashbyhq.com/bjakcareer/fb619341-77e3-47ad-a297-14fb63e093bc) — Remote - [Backend Software Engineer - AI Neobank App (UK)](https://jobs.ashbyhq.com/bjakcareer/c0ad2d6a-c0da-408d-94cb-679055d0ab54) — United Kingdom - [Head of Strategy and Product](https://jobs.ashbyhq.com/bjakcareer/da51b356-e018-4d17-b66c-550ae211740d) — Remote - [Head of Strategy and Product](https://jobs.ashbyhq.com/bjakcareer/5811189e-89e1-40c9-ae25-947c89453b04) — Remote - [iOS Developer (Spain)](https://jobs.ashbyhq.com/bjakcareer/88e9e701-ca19-4e65-8bb4-0424ab01eba2) — Remote - [Android Developer (Germany)](https://jobs.ashbyhq.com/bjakcareer/907d93c3-192a-4826-8b0d-635a9253c46f) — Remote - [Founder's Associate](https://jobs.ashbyhq.com/bjakcareer/8238c3cb-b9bb-4383-9c33-1b2344929cdf) — Remote - [Android Developer (China)](https://jobs.ashbyhq.com/bjakcareer/495276f0-d2c2-4c2a-951b-b7090ad722f1) — Remote - [Backend Software Engineer - AI Neobank App (Japan)](https://jobs.ashbyhq.com/bjakcareer/9bc272dd-61bf-45f5-aa78-6e809c97bcd0) — Tokyo, Japan - [Full Stack Software Engineer - AI Neobank App (Indonesia)](https://jobs.ashbyhq.com/bjakcareer/07e5c4f1-6e8f-4aaf-8f7c-a8158c1924c6) — Remote - [iOS Developer (Sweden)](https://jobs.ashbyhq.com/bjakcareer/a33026fc-4437-463f-9355-179f4dc73188) — Remote - [Lead, Strategy](https://jobs.ashbyhq.com/bjakcareer/adf190e7-54bb-4eac-8817-df4c451fe631) — Remote - [Android Software Engineer - AI Neobank App (Netherlands)](https://jobs.ashbyhq.com/bjakcareer/d6041398-9f41-4107-ab8c-99d8b6162cd1) — Remote - [Backend Developer (Malaysia)](https://jobs.ashbyhq.com/bjakcareer/d0e96450-5fe4-48fc-95ba-19524cb89ff6) — Malaysia - [Mobile Application Developer (Ireland)](https://jobs.ashbyhq.com/bjakcareer/3552d9df-bd2a-4ef1-8108-41226c45a030) — Remote - [Applied AI Engineer - AI Neobank App (Sweden)](https://jobs.ashbyhq.com/bjakcareer/d589e32b-96e0-44ec-b2e2-f14295bd34f8) — Remote - [iOS Developer (Poland)](https://jobs.ashbyhq.com/bjakcareer/c1d18554-e2af-4fcd-b9ec-9693f094ebe1) — Remote - [Applied AI Engineer - AI Neobank App (Korea)](https://jobs.ashbyhq.com/bjakcareer/1ac3b80d-893c-402a-8fc9-5d8660602d5b) — Remote - [Founder's Office Lead](https://jobs.ashbyhq.com/bjakcareer/868bc8a4-eafc-46e2-af56-0922eb3929ef) — Remote - [Full Stack Software Engineer - AI Neobank App (Hong Kong)](https://jobs.ashbyhq.com/bjakcareer/9c655d10-2353-4ee2-a128-060022766926) — Remote - [Mobile Application Developer (Singapore)](https://jobs.ashbyhq.com/bjakcareer/72061081-f3b0-4266-bd5e-7911b31b7162) — Remote - [Backend Developer (Netherlands)](https://jobs.ashbyhq.com/bjakcareer/590020ff-507d-4bcf-bf8e-9361485e0290) — Remote - [Android Software Engineer - AI Neobank App (Hong Kong)](https://jobs.ashbyhq.com/bjakcareer/16828555-9283-4f0e-883b-830ffb58b947) — Remote - [Founder's Office Lead](https://jobs.ashbyhq.com/bjakcareer/b32ce53b-3ea2-487e-866e-23ed5660b49d) — Malaysia - [Strategy & Operations Lead](https://jobs.ashbyhq.com/bjakcareer/a6b6ae98-95c6-44c7-983d-43733e102964) — Tokyo, Japan - [Strategy & Operations Associate](https://jobs.ashbyhq.com/bjakcareer/7e3188e9-3c49-4035-a496-7bbf908e6c3a) — Remote - [People, Performance Management](https://jobs.ashbyhq.com/bjakcareer/8aab4439-f618-4441-9b16-2ffff876c3df) — Remote - [Strategy & Operations Lead](https://jobs.ashbyhq.com/bjakcareer/371f047c-e675-4f4c-8ae7-563f86f609f0) — Remote - [Head of Strategy and Product](https://jobs.ashbyhq.com/bjakcareer/2461a4c8-51d0-4d5e-892f-d9f552ab8b6b) — Tokyo, Japan - [iOS Software Engineer - AI Neobank App (Sweden)](https://jobs.ashbyhq.com/bjakcareer/8ee46448-580f-49b6-8060-8117ad3c993d) — Remote - [iOS Software Engineer - AI Neobank App (Singapore)](https://jobs.ashbyhq.com/bjakcareer/26b40a77-a0a6-4bad-a5d3-5459c9748a53) — Remote - [Founder's Office Lead](https://jobs.ashbyhq.com/bjakcareer/28de1d96-cb26-43db-87f8-0729a1a85b04) — Remote _…and 854 more at https://feeny.ai/companies/bjak/jobs_ --- _Source: https://feeny.ai/companies/bjak · profile updated 2026-07-02_