--- title: 'Doctolib — company profile' canonical: 'https://feeny.ai/companies/doctolib' type: 'company' updated: '2026-07-02' --- # Doctolib > European healthtech building the software that runs a medical practice, from patient booking to records, telemedicine, and AI assistants. - **Website:** https://www.doctolib.fr/ - **Type:** Private (SAS) - **Headquarters:** Levallois-Perret, France - **Founded:** 2013 - **Founders:** Stanislas Niox-Chateau, Thomas Landais, Jessy Bernal, Ivan Schneider, Steve Abou-Rjeily - **Valuation:** $6.4B (March 2022 round) - **Total raised:** ~$866M - **Latest round:** 500M euros (~$549M) equity and debt, March 2022, led by Eurazeo, at a $6.4B valuation - **Investors:** Eurazeo, General Atlantic, Accel, Bpifrance, Kernel Investissements, Invus Opportunities - **Business model:** Two-sided SaaS. Patients book for free (customer acquisition); healthcare professionals pay a recurring subscription for the booking, records, telemedicine, and admin suite. Revenue reported around 257M euros; company targeting profitability ahead of a possible IPO. - **Industries:** Healthcare IT - **Open roles:** 162 - **Profile:** https://feeny.ai/companies/doctolib ## What they do Doctolib provides a full digital-healthcare platform: 24/7 online appointment booking and reminders for patients, and subscription software for health professionals covering scheduling, electronic health records, secure messaging, e-prescribing, telemedicine, billing/insurance, and a growing set of AI assistants. ## Overview **The company that dragged French healthcare online, one doctor at a time** When Doctolib launched its first product in November 2013 with 50 doctors, French healthcare still ran on phone calls, paper diaries, and voicemail. Stanislas Niox-Chateau, a former junior tennis champion turned HEC Paris entrepreneur, had already helped build TheFork and a beauty-booking site, so he knew the playbook: take a fragmented, offline market and give it a booking engine people actually want to use. A decade later the bet has compounded. Doctolib now says it serves more than 420,000 health professionals and 90M patients across France, Germany, Italy, and the Netherlands, employs roughly 2,900 people, and in 2022 hit a $6.4B valuation that made it France's most valuable startup. The next act is AI and an overseas push into the UK, with the eventual prize a public listing. ## What They Do **One platform for the whole clinic, patient to billing** Doctolib is a full software suite for healthcare, not just the booking widget most people know it by. Patients use it to find a practitioner, book 24/7, get reminders, and do video consultations; doctors and clinics use it to run their calendar, keep electronic health records, message securely, prescribe, and handle billing and insurance. That spread is the point. The consumer app is the front door that brings in patients, and the professional software is where the money and the lock-in live. Doctolib describes itself as a purpose-driven company, a French societe a mission, with social objectives written into its charter and audited each year. ## Problems **Killing the phone tag and paperwork that eat a doctor's week** The core problem Doctolib attacks is administrative drag. Practices lose hours to booking calls, no-shows, chasing paperwork, and manual records, and patients lose time and access when the only way to reach a doctor is a phone line that rings out. Online booking with reminders cuts no-shows and moves demand off business hours; the company says half of the 15M appointments booked monthly in France happen outside office hours. The newer AI push aims squarely at the documentation burden, with a consultation assistant Doctolib says has already supported 5M consultations and a stated goal of saving a GP around 4.5 hours a week. ### Problems addressed - Phone-and-paper booking that wastes practice time and blocks patient access - High no-show rates for appointments - Fragmented, manual clinical records and admin - Clinician documentation burden (targeting ~4.5 hours/week saved per GP) - After-hours access to care ## Who It's For **Sold to clinicians, loved (and griped about) by patients** Doctolib is a two-sided platform, but the customer that pays is the healthcare professional: solo GPs, specialists, physios, dentists, opticians, clinics, and public hospitals such as AP-HP in Paris. The patient side is free, and the sheer size of that patient base is what pulls professionals onto the platform. The deep localization is deliberate. Each market gets products tuned to its regulations, languages, and specialties, which is why Doctolib fields large field-sales teams city by city across France and Germany rather than selling purely online. ### Ideal customer profiles - **Clinician / practice owner** — Phone tag and no-shows eating the schedule; Manual records and billing; Time lost to documentation - **Clinic/hospital administrator** — Coordinating calendars and care across teams; Secure messaging and referrals; Compliance with health-data rules - **Patient** — Finding and booking a doctor without phone calls; Getting reminders and reducing missed appointments; Access to remote/after-hours care ## Products **From the booking calendar to an AI that writes the notes** The suite has grown well past scheduling into records, telemedicine, care coordination, and now a stack of AI assistants. The through-line is keeping a practice's entire day inside one system so the pieces talk to each other. The AI assistants are the newest and most strategic layer, split across the clinician's documentation and phone lines and the patient's own health companion. ## Business Model **Free for patients, subscription software for the practice** Doctolib makes money the classic SaaS way: patients book for free, and healthcare professionals pay a recurring subscription for the booking, records, telemedicine, and admin tools. The consumer app is effectively customer acquisition for the paid professional software. The company does not publish pricing, and reviewers note cost is a real consideration for smaller practices weighing the subscription. Doctolib has spent recent years pushing toward profitability, narrowing an adjusted EBITDA loss of around 87M euros in 2023 toward a targeted breakeven in 2025 ahead of a possible IPO. ## Competition **The default in France, still fighting for the rest of Europe** In France, Doctolib is close to the default, which is both its moat and its regulatory exposure. Its real edge is the network effect: a huge patient base makes it the obvious place for a doctor to be listed, and every new doctor makes the app more useful to patients. Outside France the fight is live. Germany, Italy, and the Netherlands are less locked up, and the 2026 acquisition of Medicus Health, the first new core clinical system NHS England approved in 25 years, is Doctolib's opening move on the UK. The company's bet is that a single localized, AI-native platform beats a patchwork of point tools. ### Their edge - **Network effects** — A very large patient base makes the platform the default place for professionals to be listed, which in turn draws more patients. - **Integrated suite** — Scheduling, EHR, billing, telemedicine, and AI in one system creates switching costs a point tool can't match. - **Deep localization on one platform** — Products tuned to each country's rules, language, and specialties while staying on a single cloud-native codebase. - **AI-native, not bolted on** — Documentation and phone assistants built into the clinician workflow, aimed at real admin-time savings. ### Where they're betting - Reaching profitability ahead of an IPO - Scaling AI assistants for clinicians and patients - International expansion, especially the UK via Medicus ## Proof **The numbers Doctolib puts on the table** The scale claims are the pitch: 420,000-plus health professionals, 90M patients, and 15M appointments booked monthly in France, roughly half outside office hours. On the AI side, the company says its consultation assistant has supported 5M consultations. These are company-reported figures, but the outside markers line up. Revenue of around 257M euros, a $6.4B valuation, B Corp certification, and ISO 27001 and HDS (French health-data hosting) certifications all point to a business operating at genuine European scale. ## What People Say **Effortless when it works, frustrating at the edges** The recurring praise from patients is friction removal: booking online in a few taps, reminders that cut no-shows, and a lifeline for anyone who struggles to call a practice, especially non-native speakers in Germany. Providers like running their schedule in one place without the double-booking chaos. The recurring gripes are just as consistent. Patients complain about stale or inaccurate doctor info, getting deep into a booking only to hit an insurance or new-patient wall, and gaps in language and location detail. For providers, the cost of the subscription is the sticking point. The sentiment nets out positive on convenience, with accuracy and price as the sore spots. ## Funding **France's most valuable startup, eyeing the public markets** Doctolib has raised on the order of $866M from a heavyweight roster including General Atlantic, Eurazeo, Accel, and France's own Bpifrance. The headline round came in March 2022: 500M euros (about $549M) in equity and debt led by Eurazeo, at a $6.4B valuation that made it the most valuable startup in France. Since then the story has shifted from raising to proving. Reporting in late 2025 pointed to a possible secondary investment at a roughly flat valuation, and management has openly framed profitability as the prerequisite for an IPO expected around late 2026 or 2027. ## Team & Culture **A mission-driven shop with a 900-strong engineering team** Doctolib leans hard on its purpose, framing the work as building the healthcare people actually want and backing it up with B Corp certification and societe a mission status audited each year. For engineers, the draw is scale: a roughly 900-person tech and product org building for millions of patients on a single cloud-native platform. The benefits are generous and unmistakably European. Fully paid health insurance for you and your kids, 25 vacation days plus up to 14 RTT days, an extra month of parental leave via the Parent Care Program, free mental-health coaching through Moka.care, Swile lunch vouchers, and hybrid work with up to 10 days a year from abroad. Hybrid means real office time, typically two to three days a week, mostly out of the Paris HQ in Levallois-Perret. ## Compensation **EUR base bands, plus a long-term value-sharing plan** Disclosed pay in the postings is in euros and spread across France and Germany. Sales and field-commercial roles cluster at the lower-to-mid range typical of on-target commission jobs, while product and senior engineering roles sit meaningfully higher. Base is only part of the package. Doctolib enrolls employees in a long-term value-sharing plan it calls DoctoGrowth, and sales roles carry commission on top of base, so the disclosed bands understate total comp for those functions. ## Security & Legal **Health data, held to French hosting rules** Handling patient records across Europe puts compliance at the center of the product, not the footnotes. Doctolib operates as a French SAS headquartered at 54 quai Charles Pasqua in Levallois-Perret, and its legal terms and privacy policies live on a dedicated doctolib.legal domain. The company states ISO 27001 and HDS certification, HDS being France's mandatory standard for hosting health data, and its engineering job posts describe pseudonymization pipelines that convert personal identifiers to anonymized data and GDPR-aligned handling built into the data platform. ## In the News **Buying its way into the UK and toward an IPO** The big recent story is geographic. In May 2026 Doctolib acquired UK GP-software supplier Medicus Health, pledging more than 100M pounds of UK investment, 150 hires, and a London R&D center focused on primary care. The strategic subtext, widely reported, is that the UK was the last major market Doctolib needed to justify a multi-billion-dollar IPO, timed for once profitability lands. ### Coverage - [Doctolib scores $549M; surpasses Back Market to become most-valued French startup with $6.4B valuation](https://techfundingnews.com/doctolib-surpasses-back-market-to-become-most-valued-french-startup-with-6-4b-valuation/) — Tech Funding News (2022-03-16) - [French health-tech unicorn plans secondary investment of hundreds of millions](https://www.forbes.com/sites/amyfeldman/2025/12/16/french-health-tech-unicorn-plans-secondary-investment-of-hundreds-of-millions/) — Forbes (2025-12-16) - [French firm Doctolib acquires GP IT supplier Medicus](https://www.digitalhealth.net/2026/05/french-firm-doctolib-acquires-gp-it-supplier-medicus/) — Digital Health (2026-05-06) - [Doctolib acquires NHS software startup Medicus, plans 100M pounds push into UK primary care](https://techfundingnews.com/doctolib-acquires-medicus-uk-nhs-gp-software-100m-investment/) — Tech Funding News (2026-05-06) - [Doctolib: Business Breakdown & Founding Story](https://research.contrary.com/company/doctolib) — Contrary Research (2024-01-01) ## Outlook **Prove profit, prove AI, then go public** Doctolib enters its second decade with the French market largely won and three things left to prove: that it can turn a real profit, that its AI assistants deliver the hours-saved they promise rather than just demo well, and that the platform travels beyond France as cleanly as it scaled at home. The UK expansion and the profitability push are the same bet from two angles, both pointed at a public listing. The risk is the familiar one for a category leader: being the default invites the regulatory and pricing scrutiny that comes with owning the front door to a country's healthcare. ## Company details - **Mission:** Build together the healthcare we all dream of. Doctolib is a French societe a mission (purpose-driven company) with social objectives including improving care teams' quality of life, widening access to care, and advancing prevention. - **Products:** Online Appointment Booking & Calendar, Clinical & Financial Suite (EHR), Telemedicine / Video Consultation, AI Consultation Assistant, AI Phone Assistant, Health Companion, Siilo (Cooperative Care) - **Notable customers:** AP-HP (Assistance Publique - Hopitaux de Paris) - **Customer segments:** Solo GPs and specialists, Dentists, physios, opticians, audiologists, Clinics and medical groups, Public hospitals (e.g. AP-HP), Patients (free consumer side) - **Buyers / users:** Practice owners and clinicians, Clinic and hospital administrators, Patients booking care - **Competitors:** Local booking/EHR point tools per market, Medicus Health (acquired, UK), Legacy phone/paper practice workflows - **What sets them apart:** Deep single-country localization on one unified platform (regulations, language, specialties); Network effects from a very large patient base pulling professionals on; Integrated suite (scheduling + EHR + billing + telemedicine + AI) creates ecosystem lock-in; AI-native documentation and phone assistants aimed at clinician admin burden; ISO 27001 and HDS certified; B Corp and societe a mission trust posture - **Tech stack:** Ruby on Rails, TypeScript, React Native, AWS, GCP - **Integrations:** Insurance/billing systems, CRM integrations, Practice software ## Open roles (162) - [Stage - Juriste Concurrence / Contrats (x/f/m) - Janvier 2027](https://jobs.ashbyhq.com/doctolib/8ed363cf-7726-486d-b9ba-a2e03da190e6) — Paris, France - [Senior Customer Operations Analyst (x/f/m)](https://jobs.ashbyhq.com/doctolib/405b40bb-980a-4377-8c79-2f26ce078942) — Paris, France - [Workday Integration & Analytics Engineer - Paris (x/f/m)](https://jobs.ashbyhq.com/doctolib/d90b8bf9-584c-49e9-988d-068971f44922) — Paris, France - [Senior Partner Enablement Associate (x/f/m) - München](https://jobs.ashbyhq.com/doctolib/a2c83411-59b8-48cf-b34e-5cd329f84f9f) — München, Germany - [Stage - Juriste E-Santé (x/f/m) - Janvier 2027](https://jobs.ashbyhq.com/doctolib/e163e7b7-2d45-4d1d-8b8e-70a70e1c4347) — Paris, France - [Engineering Manager- Business Performance (x/f/m)](https://jobs.ashbyhq.com/doctolib/3d6e813a-93e8-4906-ae19-6463cc98998f) — Berlin, Germany - [Senior Software Engineer FullStack Kotlin / React - Berlin (f/m/d)](https://jobs.ashbyhq.com/doctolib/b74850a3-cf80-4583-b00a-69bd9344978e) — Berlin, Germany - [Senior AI Specialist (x/f/m)](https://jobs.ashbyhq.com/doctolib/d5da6e90-5168-4ec9-b69a-6cbb768a8e51) — Berlin, Germany - [Praktikum Content Marketing (x/f/m)](https://jobs.ashbyhq.com/doctolib/8f65d0b4-b79c-4c20-bf57-921b1f169b50) — Berlin, Germany - [Praktikum Brand Marketing (x/f/m)](https://jobs.ashbyhq.com/doctolib/d7caea7d-d568-47b1-bdea-f057fbb7fcf0) — Berlin, Germany - [Senior Operational Excellence Specialist (x/f/m)](https://jobs.ashbyhq.com/doctolib/8c73b780-7382-42bf-89d9-a0dbd8acf92b) — Berlin, Germany - [Conseiller Client Technique - Service Client Doctolib (x/f/m)](https://jobs.ashbyhq.com/doctolib/47d9a46f-a4e4-476f-ba9a-363537b242d6) — Nantes, France - [[Data - FR] Senior Machine Learning Engineer - Orchestration](https://jobs.ashbyhq.com/doctolib/1d9facd4-fdb3-4b4b-b4ce-4de9e2c6f9b0) — Paris, France - [Sales Development Representative - Berlin (x/f/m)](https://jobs.ashbyhq.com/doctolib/017bb741-338f-4ebd-a3a3-19c552e8f8ce) — Berlin, Germany - [Werkstudent im Technical Support (x/f/m)](https://jobs.ashbyhq.com/doctolib/8e54a886-74c9-4839-999d-24874a2ea4ce) — Berlin, Germany - [Senior AI Engineer - Patient Team (x/f/m)](https://jobs.ashbyhq.com/doctolib/852ecbc4-15b2-4a0d-954a-64074bf34445) — Paris, France - [Software Engineer II – Practitioners Search (x/f/m)](https://jobs.ashbyhq.com/doctolib/0165948e-8aba-4252-99b0-581bfe1add94) — Paris, France - [Inside Sales (x/f/m)](https://jobs.ashbyhq.com/doctolib/d99141e8-fa0d-4612-9001-5183bff4d6fe) — Paris, France - [Brand Designer (x/f/m)](https://jobs.ashbyhq.com/doctolib/dbaf11eb-443b-4566-8a31-b6c88296b681) — Paris, France - [Senior Operational Excellence Specialist (x/f/m)](https://jobs.ashbyhq.com/doctolib/0ea625a4-4758-408f-b7c2-3fa7273ce8d6) — Berlin, Germany - [Senior Software Engineer - Business Performance (x/f/m)](https://jobs.ashbyhq.com/doctolib/7db195cf-57f3-4097-ac1d-0a3903bf10ff) — Nantes, France - [Field Sales Partner - Napoli (x/f/m)](https://jobs.ashbyhq.com/doctolib/b7c6f476-db57-4251-a549-96fa0c8855f2) — Napoli, Italy - [Sales Manager Hospital - München (x/f/m)](https://jobs.ashbyhq.com/doctolib/5259372f-d410-4f38-9a10-95d06c5e725a) — München, Germany - [Alternance - Chargé de recrutement - Tech & Product (x/f/m)](https://jobs.ashbyhq.com/doctolib/02a7a925-bb07-4317-a3d4-ac0760fc66ba) — Paris, France - [Customer Success Representative (x/f/m)](https://jobs.ashbyhq.com/doctolib/a67426c5-0d9b-4e44-8767-bd7c3e5da0c4) — Berlin, Germany - [Account Executive - Gelsenkirchen (x/f/m)](https://jobs.ashbyhq.com/doctolib/2968bbeb-3509-4e22-a727-522152449278) — Düsseldorf, Germany - [Head of Product Marketing (x/f/m)](https://jobs.ashbyhq.com/doctolib/016723f3-a9ba-4ad9-b438-8fdbe67627fe) — Berlin, Germany - [Senior Product Marketing Manager - Medics (x/f/m)](https://jobs.ashbyhq.com/doctolib/2f9fe2c4-5f80-4d58-acda-db9c83fd1c9b) — Paris, France - [Sales Development Representative (x/f/m)](https://jobs.ashbyhq.com/doctolib/b42701c6-b0d3-4536-bec7-a0a6e2b075d0) — Köln, Germany - [Engineering Manager - Automation Platform (x/f/m)](https://jobs.ashbyhq.com/doctolib/56dd3c0d-c9f3-4a4a-afff-51bd753d8180) — Paris, France - [Sales Operations Senior Lead (x/f/m)](https://jobs.ashbyhq.com/doctolib/a38b1106-64f0-401b-a9fe-b8353bc995c5) — Berlin, Germany - [General Accountant Lead & Analyst (x/f/m)](https://jobs.ashbyhq.com/doctolib/d288d7af-4f00-4040-bdd3-9a0441a3136d) — Paris, France - [Field Sales Partner - Roma (x/f/m)](https://jobs.ashbyhq.com/doctolib/169fcea3-06a2-498e-a8e1-95f2dbc0bc91) — Roma, Italy - [Account Executive - Frankfurt (x/f/m)](https://jobs.ashbyhq.com/doctolib/f788e134-f7e7-4cb3-88c2-a187fa0ed03c) — Frankfurt, Germany - [Senior Account Executive (x/f/m) - Berlin](https://jobs.ashbyhq.com/doctolib/76f8a0d0-f2a6-4e89-942e-303c7f8c9b71) — Berlin, Germany - [Senior Product Marketing Manager - AI Products (x/f/m)](https://jobs.ashbyhq.com/doctolib/0796fdb0-4b1c-41a1-94a1-6569b1435972) — Paris, France - [Senior Partner Enablement Associate (x/f/m)](https://jobs.ashbyhq.com/doctolib/c1b00f02-bc54-49d2-8cce-4ba35cad1bda) — Berlin, Germany - [Intern - Product Management (x/f/m)](https://jobs.ashbyhq.com/doctolib/419cbd82-8c37-4afd-9178-be023c4e547a) — Milan, Italy - [Engineering Director - Paris (x/f/m)](https://jobs.ashbyhq.com/doctolib/8c15dc9c-8840-4dce-a3c4-0213da6b2568) — Paris, France - [Senior Data Engineer Python/GCP (x/f/m)](https://jobs.ashbyhq.com/doctolib/1d5d3319-a9e1-4a72-98a9-7b8a034e425b) — Paris, France - [Senior Strategy Associate – Sales & Customer Operations – Paris (x/f/m)](https://jobs.ashbyhq.com/doctolib/d230fcc6-bbc6-489a-9145-49be6a298b2a) — Paris, France - [Praktikum - Marketing Campaign (x/f/m)](https://jobs.ashbyhq.com/doctolib/770171fe-b35f-422f-ae1f-9277e010e7ae) — Berlin, Germany - [Senior Site Reliability Engineer - Observability (x/f/m)](https://jobs.ashbyhq.com/doctolib/8372c47a-da3e-457c-9feb-b7d4ad171a65) — Berlin, Germany - [Senior Account Executive - Praxissoftware (x/f/m)](https://jobs.ashbyhq.com/doctolib/f7af52be-71f4-4d89-b944-6d32dd36d885) — Münster, Germany - [Director, Site Reliability Engineering (x/f/m)](https://jobs.ashbyhq.com/doctolib/b63aa43b-4baf-4f2c-ad72-71e7ba3ec159) — Paris, France - [Sales Strategy Intern - Milan (x/f/m)](https://jobs.ashbyhq.com/doctolib/1a1ad48a-3695-4521-bca7-d0cda40745c6) — Milan, Italy - [Stage - Medical Content Associate (x/f/m) - Septembre 2026](https://jobs.ashbyhq.com/doctolib/5871d086-a4ac-434a-812a-e7d1806606ab) — Paris, France - [Engineering Manager - Automation Platform (x/f/m)](https://jobs.ashbyhq.com/doctolib/25eee2c2-c327-43a3-90f0-ba3797588404) — Nantes, France - [Account Executive - Wiesbaden (x/f/m)](https://jobs.ashbyhq.com/doctolib/c06d36ed-97ca-4fee-8b8d-156e22a54ea5) — Frankfurt, Germany - [Commercial.e B2B - Orléans](https://jobs.ashbyhq.com/doctolib/7e3a0a28-3715-4f62-a374-dd5ae61a65d2) — Orléans, France _…and 112 more at https://feeny.ai/companies/doctolib/jobs_ --- _Source: https://feeny.ai/companies/doctolib · profile updated 2026-07-02_