---
title: 'MaintainX — company profile'
canonical: 'https://feeny.ai/companies/maintainx'
type: 'company'
updated: '2026-07-02'
---

# MaintainX

> AI-powered maintenance and asset management platform for frontline industrial teams.

- **Website:** https://www.getmaintainx.com/
- **Type:** Private (Series D; definitive agreement to be acquired by Autodesk for ~$3.6B, announced May 2026)
- **Headquarters:** San Francisco, CA, USA
- **Founded:** 2018
- **Founders:** Chris Turlica, Hugo Dozois-Caouette
- **Valuation:** $2.5B
- **Total raised:** $254M
- **Latest round:** Series D · $150M · July 2025 · $2.5B valuation
- **Investors:** Bessemer Venture Partners, Bain Capital Ventures, D.E. Shaw Ventures, Amity Ventures, August Capital, Founders Circle Capital, Sozo Ventures, Fifth Down Capital
- **Business model:** B2B SaaS (freemium to enterprise)
- **Industries:** Infrastructure
- **Open roles:** 173
- **Profile:** https://feeny.ai/companies/maintainx

## What they do

MaintainX is a mobile-first, AI-powered CMMS and enterprise asset management platform. Frontline and maintenance teams use it to create and track work orders, run preventive and predictive maintenance, manage parts inventory and purchasing, and enforce safety and compliance procedures across sites, with AI for troubleshooting, reporting, and anomaly detection.

## Overview

**The CMMS that ran a clipboard business into a $3.6B exit**

MaintainX bet on the 80% of workers who don't sit at a desk. While the software world chased knowledge workers, most maintenance techs were still tracking work orders on paper, whiteboards, and two-way radios. MaintainX built a mobile-first platform to digitize all of it, then bolted AI on top, and grew into what it calls the leading AI-powered CMMS and enterprise asset management platform, used by more than 14,000 companies.

Founded in 2018 in San Francisco by Chris Turlica and Hugo Dozois-Caouette, it hit a $2.5B valuation on a $150M Series D in July 2025. Ten months later, Autodesk agreed to buy it for about $3.6B in cash, the largest acquisition in Autodesk's history.

## What They Do

**Work orders, preventive maintenance, and parts, all from a phone**

MaintainX runs the day-to-day of industrial maintenance and operations from a single mobile app. Teams create, assign, and track work orders across sites, schedule preventive and condition-based maintenance, manage parts inventory and purchase orders, and enforce safety and compliance procedures. AI threads through the whole thing: it turns manuals and past work history into troubleshooting recommendations, writes procedures, and builds reports from a plain-language prompt.

The pitch to buyers is uptime and cost. MaintainX claims deployments average 250 hours saved per year, a 37% jump in mean time between failures, and a 32% cut in unplanned downtime.

## Problems

**Killing the clipboard for the frontline**

The core problem is that maintenance ran on paper and tribal knowledge. Nearly 80% of the global workforce is deskless, yet almost no software was built for them, so techs lost time to admin, breakdowns went unpredicted, and institutional know-how walked out the door when people left. MaintainX digitizes work orders and procedures so nothing lives on a sticky note, uses AI to catch anomalies before a line goes down, and standardizes safety steps to keep regulators off a plant's back.

### Problems addressed

- Maintenance run on paper, whiteboards, and radios with no real-time visibility
- Unplanned downtime and equipment breakdowns that halt production
- Institutional maintenance knowledge lost when experienced techs leave
- Time lost to paperwork instead of actual wrench work
- Parts stockouts and costly rush orders
- Safety and regulatory compliance gaps across multi-site operations

## Who It's For

**Built for maintenance managers and plant ops, not the head office**

The buyer is whoever owns uptime: maintenance managers, reliability engineers, facilities managers, plant and operations leaders. The users are the frontline technicians who actually turn the wrench, which is why the product leads with an easy mobile app that needs almost no training. It sells across asset-heavy industries: manufacturing (automotive, plastics, food and beverage, chemical), facilities management, oil and gas, distribution and fleet. As it moves upmarket, its own PMs describe expanding from frontline executors to ops, finance, and EHS stakeholders in the enterprise.

### Ideal customer profiles

- **Maintenance manager** — Assigning and tracking work across sites; Reducing unplanned downtime; Standardizing procedures across locations
- **Reliability engineer** — Predicting failures before they happen; Improving MTBF and reducing MTTR; Root-cause analysis across assets
- **Frontline technician** — Doing complex maintenance without extensive training; Accessing SOPs and past work orders on a phone; Working offline in low-connectivity plants
- **Operations / plant leader** — Big-picture visibility across sites; Cutting maintenance costs and proving ROI; Managing a looming skilled-labor shortage

## Products

**One platform, with AI stitched through every workflow**

MaintainX is really one platform sold as connected modules: work orders and procedures, preventive and predictive maintenance, asset and parts inventory, purchasing, safety and compliance, and reporting. The newer story is AI. An internal platform called LLMX (its Agent, Skill, and Tool runtime) now powers CoPilot, Root Cause Analysis, a Parts Agent, and a Scheduling Agent, built on a context graph of digitized equipment manuals, hundreds of thousands of procedures, and tens of millions of work orders.

## Business Model

**Free-forever core, then per-user tiers up to enterprise**

MaintainX runs a classic freemium-to-enterprise SaaS ladder. A free Basic plan gets small teams off paper with unlimited work orders and requesters, then paid tiers step up per user per month, priced lower on annual billing. Requester accounts are always free, which lowers the barrier to rolling it out across a plant.

The real money is upmarket. The premium tier unlocks parts inventory, purchasing, and open API access, and Enterprise (custom-priced) adds SSO, multi-site management, IoT sensor integrations, and the AI CoPilot.

### Plans

MaintainX is priced per user per month on a freemium ladder, cheaper on annual billing than monthly. A free-forever Basic plan gets small teams off paper; paid Essential and Premium tiers add preventive maintenance, parts, purchasing, and API access; Enterprise is custom-priced for multi-site, security, and AI. Requester accounts (people who only submit work requests) are always free, which lowers the cost of rolling it out plant-wide.

- **Basic** — $0 · Small teams digitizing work orders
  Free forever to get off paper
  - Unlimited work orders
  - Unlimited procedures
  - Unlimited requester users
  - Real-time messaging
  - 2 work orders with attached procedures
  - 2 active repeating work orders
  - 1-month access to advanced analytics
- **Essential** — $20/user/mo billed annually ($25 monthly) · Teams wanting simple preventive maintenance
  Streamlined preventive maintenance
  - Everything in Basic
  - Unlimited work orders with attached images
  - Unlimited repeating work orders
  - 3 work orders with attached procedures
  - 3-month access to advanced analytics
- **Premium** — $65/user/mo billed annually ($75 monthly) · Teams needing reliability, parts, and purchasing
  Most popular; unlocks parts, purchasing, and API
  - Everything in Essential
  - Unlimited work orders with attached procedures
  - Unlimited advanced analytics
  - Meter-based maintenance
  - Parts inventory management
  - Purchase order management
  - Time and cost tracking
  - Open REST API access
  - Dedicated account manager
  - External work orders
- **Enterprise** — Custom · Multi-site operations needing security and scale
  Advanced control, security, and AI across sites
  - Everything in Premium
  - Asset Health Insights
  - Resource Planning
  - Escalation protocols
  - Custom permissions
  - IoT sensor integrations
  - SSO
  - Multi-site management and reporting
  - Global Parts
  - Global Procedures
  - MaintainX CoPilot
  - Report Builder

Good to know: A user is anyone with a unique app login; requester accounts are free; Annual billing is cheaper than monthly on paid tiers; SSO, IoT sensor integrations, and MaintainX CoPilot are Enterprise-only; Open REST API access starts at the Premium tier; Advanced analytics access is time-limited on lower tiers, unlimited on Premium+

## Competition

**Winning on mobile-first simplicity in a crowded CMMS field**

CMMS and EAM is a mature, crowded category, and MaintainX competes by being the one techs actually open. It ranked #1 in EAM and CMMS on G2's Summer 2025 report, and its edge shows up in reviews: a genuinely usable mobile app and AI that removes the grunt work of writing procedures. The bet now is bigger. Folding into Autodesk connects maintenance to design and manufacturing data across an asset's whole lifecycle, which is a moat no standalone CMMS can match.

### Their edge

- **A mobile app techs actually use** — Reviewers consistently praise a full-featured mobile app that less tech-savvy technicians can navigate without training, the make-or-break for frontline adoption.
- **AI that removes real grunt work** — The AI procedure-builder and CoPilot cut the time spent transcribing tasks and troubleshooting, cited by buyers as a deciding factor and a direct money saver.
- **A lifecycle data moat via Autodesk** — Folding into Autodesk connects maintenance data to design and manufacturing across an asset's whole lifecycle, a span no standalone CMMS can offer.

### Where they're betting

- Industrial AI and agentic features (LLMX platform)
- Moving upmarket into the enterprise
- Integration into Autodesk's design-make-operate platform

## Proof

**The numbers MaintainX puts on the table**

MaintainX leans hard on customer results, and the named logos back it up: Redimix cut year-over-year maintenance costs by 53%, and Autowash reduced mean time to repair by 74% using MaintainX AI. Across deployments the company cites an average 250 hours saved per year, a 37% increase in mean time between failures, a 32% reduction in unplanned downtime, and 82% of companies reporting reduced safety risk. It says more than 14,000 companies now run on the platform.

## What People Say

**Loved on the floor, pricey at the top**

The recurring praise is consistent: it's genuinely easy to use, even for less tech-savvy technicians, the mobile app is a standout, support gets called out, and the AI procedure-builder is a real time-saver that sold more than one buyer. The complaints cluster around money and depth. Reviewers say pricing runs high versus peers, the best features keep landing in higher tiers, and if you need deep inventory control or complex asset trees, more specialized tools go further. A few note gaps between the mobile and desktop views and sync lag on weak Wi-Fi.

## Funding

**$254M raised, a $2.5B valuation, then a $3.6B exit**

MaintainX raised about $254M across its life. The December 2023 Series C was $50M at a $1B valuation; eighteen months later the $150M Series D more than doubled that to $2.5B, led by Bessemer Venture Partners with Bain Capital Ventures, D.E. Shaw Ventures, Amity Ventures, and others.

Then came the real payoff. In May 2026 Autodesk agreed to acquire MaintainX for roughly $3.6B in all-cash, the biggest deal Autodesk has ever done, with the company on track for over $135M in annualized recurring revenue and 50%-plus growth.

## Team & Culture

**Smart Humble Optimists in a meritocracy that promotes fast**

MaintainX describes itself as a high-growth, high-trust shop that hires for what you've shipped, not your last title, and promotes quickly when people deliver. Its stated value is a single archetype, the Smart Humble Optimist, inside a meritocracy where ideas and outcomes get celebrated in public.

Engineering is where that shows up most. The company builds heavily out of Montreal and Toronto alongside San Francisco, runs polyglot teams, and offers meaningful equity, unlimited PTO it says people actually take, day-one health coverage, and, tellingly for an AI shop, generous internal token limits for AI tooling.

## Security & Legal

**SOC 2 and ISO 27001, built for enterprise plants**

MaintainX carries the certifications its enterprise buyers demand: SOC 2 Type 2, ISO/IEC 27001:2022, and GDPR compliance, plus an SAP Silver Partner badge for the ERP crowd. The registered entity is MaintainX, Inc., and its terms and privacy notice frame the product strictly as B2B software, not a consumer service. As a data processor it acts on behalf of its customers, who remain the controllers of the operational data flowing through the platform.

## In the News

**A record raise, then a record acquisition**

The last year was defined by two headlines: a $150M Series D at a $2.5B valuation in July 2025, and Autodesk's roughly $3.6B all-cash agreement to acquire the company in May 2026. Along the way MaintainX landed on the 2025 Forbes Cloud 100 and Forbes America's Best Startup Employers, and topped G2's EAM and CMMS rankings.

### Coverage

- [Autodesk to acquire MaintainX, advancing unified platform in operations.](https://adsknews.autodesk.com/en/news/autodesk-to-acquire-maintainx-advancing-unified-platform-in-operations/) — Autodesk News (2026-05-28)
- [Autodesk agrees to acquire MaintainX for about $3.6 billion in cash](https://www.bloomberg.com/news/articles/2026-05-28/autodesk-to-buy-maintainx-for-about-3-6-billion-in-cash-mppxfnfb) — Bloomberg (2026-05-28)
- [The AI Effect: MaintainX Sees Valuation Jump To $2.5B With $150M Series D Raise](https://news.crunchbase.com/venture/asset-management-ai-maintainx-raise-bessemer/) — Crunchbase News (2025-07-09)
- [MaintainX Secures $150M to Lead AI in Asset Management](https://www.getmaintainx.com/newsroom/maintainx-raises-150m) — MaintainX Newsroom (2025-07-09)
- [MaintainX named to the 2025 Forbes Cloud 100](https://www.getmaintainx.com/blog/maintainx-named-to-2025-forbes-cloud-100) — MaintainX Blog (2025)
- [Autodesk buys MaintainX for $3.6bn](https://aecmag.com/operations/autodesk-buys-maintainx-for-3-6bn/) — AEC Magazine (2026-05-28)

## Outlook

**From standalone CMMS to Autodesk's operations layer**

MaintainX's next chapter is inside Autodesk. The plan is to slot the platform into Autodesk Operations Solutions and connect design, make, and operate on one data spine, so a building or machine carries its intelligence from CAD file to factory floor to the last work order. The upside is a lifecycle moat no standalone CMMS can touch. The risk is the usual one for a fast-moving startup absorbed by a much larger public company: keeping the frontline-first speed that got it here once the deal closes later in Autodesk's fiscal year.

## Company details

- **Mission:** Deliver one platform for maintenance, repair, and operations teams to keep the physical world running.
- **Products:** Work Orders & Procedures, Preventive & Predictive Maintenance, Parts Inventory & Purchasing, Reporting & Analytics, MaintainX CoPilot, LLMX AI Platform
- **Notable customers:** Duracell, Shell, Cintas, Brenntag, McDonald's, Marriott, Volvo, DHL, AB InBev, Xylem, Titan America, Univar Solutions, Redimix, Autowash, Tosca
- **Customer segments:** Manufacturing, Facilities management, Oil & gas, Food & beverage, Distribution centers, Fleet management, Industrial machinery, Mid-market to enterprise
- **Buyers / users:** Maintenance managers, Reliability engineers, Facilities managers, Plant and operations leaders, Frontline maintenance technicians, EHS and safety leaders
- **Competitors:** Legacy CMMS/EAM vendors, Coast, Spreadsheets and paper-based workflows
- **What sets them apart:** Mobile-first product built for deskless frontline technicians, not the back office; AI woven through workflows: procedure generation, troubleshooting, anomaly detection, and natural-language reporting; Free-forever core plus free requester accounts to drive plant-wide adoption; Enterprise-grade security (SOC 2 Type 2, ISO 27001) with deep ERP and OT/IoT integrations
- **Tech stack:** AWS, Salesforce, SAP, Workato, Tray.io, Zapier, Boomi, Datadog
- **Integrations:** SAP, Oracle EBS, NetSuite, Microsoft Dynamics 365, Ignition, Kepware, MQTT / Sparkplug B, OPC UA, Workato, Tray.io, Zapier, IoT sensors

## Open roles (173)

- [Développeur logiciel principal en tests (SDET) – Plateforme Qualité](https://jobs.ashbyhq.com/maintainx/7b4640a5-bac0-4fa9-9465-4b3d137548e2) — Montréal, Canada
- [Senior Software Developer in Test, Quality Platform](https://jobs.ashbyhq.com/maintainx/c03a9fff-4d47-4382-822c-f5b3c3803604) — Remote
- [Business Development Representative (Outbound, Spanish)](https://jobs.ashbyhq.com/maintainx/d9a77774-a978-4e71-bfff-8ac51859b747) — Montréal, Canada
- [Sales Development Representative (Inbound)](https://jobs.ashbyhq.com/maintainx/5d50932c-5e54-4070-821f-0a401ffeb8b8) — Montréal, Canada
- [Business Development Representative (Outbound)](https://jobs.ashbyhq.com/maintainx/8721418e-f327-44c5-b00d-6611820f6aec) — Raleigh, NC
- [Enterprise Business Development Representative](https://jobs.ashbyhq.com/maintainx/8a4ff796-92ae-4914-987a-e2f5ab3f0f98) — Raleigh, NC
- [Représentant(e) en développement des affaires (sortant, espagnol)](https://jobs.ashbyhq.com/maintainx/c2a37fd8-9d94-4df8-baf0-7038bb29ae5a) — Montréal, Canada
- [Business Development Representative (Outbound, Spanish)](https://jobs.ashbyhq.com/maintainx/e6cecb7d-40f4-4576-8c5a-e926dc71b9b4) — Raleigh, NC
- [Business Development Representative (Outbound)](https://jobs.ashbyhq.com/maintainx/608cd352-c6d5-4870-a2af-2554fc817d76) — Montréal, Canada
- [Représentant(e) en développement des affaires (Prospection entrentes)](https://jobs.ashbyhq.com/maintainx/aa3d722a-4b67-4ba0-b360-61794f3626c2) — Montréal, Canada
- [Représentant(e) en développement des affaires (Prospection sortante)](https://jobs.ashbyhq.com/maintainx/ff0cd3c0-0103-4a36-ac57-4771a4fc0b0b) — Montréal, Canada
- [Conseiller(ère) principal(e) en implantation – Entreprises (Bilingue)](https://jobs.ashbyhq.com/maintainx/09b20eb8-1dff-41c4-9b6c-c2d4daee1a38) — Montréal, Canada
- [Solutions Architect, Integrations](https://jobs.ashbyhq.com/maintainx/9491008b-4b9c-4d5a-92d3-f9fc63b89e80) — Raleigh, NC
- [Enterprise Implementation Consultant - Bilingual](https://jobs.ashbyhq.com/maintainx/8fdd1fec-3068-469d-93eb-128aae29ff22) — Toronto, Canada
- [Enterprise Implementation Consultant - Bilingual](https://jobs.ashbyhq.com/maintainx/43b6d5da-8532-4fbb-85fa-08d303f15dda) — Raleigh, NC
- [Enterprise Implementation Consultant - Bilingual](https://jobs.ashbyhq.com/maintainx/3b41012f-204a-431a-8da1-6446f91b6029) — Miami, FL
- [Manager, Integration Delivery - Professional Services](https://jobs.ashbyhq.com/maintainx/fd917615-c2eb-46cb-a345-da98ff4205fe) — San Francisco, CA
- [API Platform and Ecosystem Development Manager](https://jobs.ashbyhq.com/maintainx/86e5b0c8-5f2c-4460-9717-f6062418adb4) — Montréal, Canada
- [Solutions Architect, Integrations](https://jobs.ashbyhq.com/maintainx/9f4f9d7f-2b09-47b9-86e6-85e763d32aac) — Miami, FL
- [Integrations Developer](https://jobs.ashbyhq.com/maintainx/25de254b-0ae5-4e0c-8d99-e068b596d0b1) — San Francisco, CA
- [Integrations Developer](https://jobs.ashbyhq.com/maintainx/225cf5cb-5bed-4ec1-81ea-86efe8a72af0) — Raleigh, NC
- [Senior Software Engineering Manager, Platform](https://jobs.ashbyhq.com/maintainx/690528ae-65e9-4022-af58-7797014ce3a4) — Montréal, Canada
- [Mid-Market Account Executive](https://jobs.ashbyhq.com/maintainx/ca11b457-3105-4cfe-8055-681022633fe3) — Raleigh, NC
- [Site Reliability Engineer](https://jobs.ashbyhq.com/maintainx/fe3f938a-3d39-41df-b0ed-1510a6fb0ef1) — Montréal, Canada
- [Salesforce Administrator](https://jobs.ashbyhq.com/maintainx/5ac18763-dfc0-42b8-b229-ef4fe5d64ff3) — Montréal, Canada
- [Expansion Account Executive - Emerging Business](https://jobs.ashbyhq.com/maintainx/841b5faa-29e6-49c7-8fc1-e39100d7599d) — United States
- [Manager, Project Management Office (PMO) – Professional Services](https://jobs.ashbyhq.com/maintainx/826747b2-78b3-40da-9265-37deb0ea5fb8) — Toronto, Canada
- [Expansion Account Executive, Mid-Market](https://jobs.ashbyhq.com/maintainx/16178797-a7df-4772-820a-4987b12f5780) — United States
- [Directeur·trice du développement logiciel, plateforme](https://jobs.ashbyhq.com/maintainx/c971c568-7aa1-420c-b3dd-d1275f89bb2d) — Montréal, Canada
- [Enterprise Account Executive (LATAM)](https://jobs.ashbyhq.com/maintainx/25dc5607-a846-452e-8e95-a83ec34e03d4) — Miami, FL
- [Staff Product Manager, LLMX Platform](https://jobs.ashbyhq.com/maintainx/487ec0e8-e226-433b-a3ef-9627ba02ef19) — Montréal, Canada
- [Senior Applied Scientist, Scheduling and Optimization](https://jobs.ashbyhq.com/maintainx/752d8a3d-bac7-470e-9e11-b8701b541cde) — Canada
- [Senior Solutions Consultant (EMEA)](https://jobs.ashbyhq.com/maintainx/1df5b429-69df-4707-8cd9-51453fa2400b) — United Kingdom
- [Développeur(se) de logiciel senior spécialisé en moteurs de recherche](https://jobs.ashbyhq.com/maintainx/b4b3eb35-2b65-48a9-a8bd-2453ba799b73) — Montréal, Canada
- [Engagement Manager](https://jobs.ashbyhq.com/maintainx/1521c419-d29b-425b-843f-4f013964174c) — Raleigh, NC
- [Product Design Manager](https://jobs.ashbyhq.com/maintainx/589c80eb-b2d1-4401-90eb-3e90da723567) — Montréal, Canada
- [Solutions Consultant](https://jobs.ashbyhq.com/maintainx/dc2f1ef1-6527-4346-ace4-f9741e1b1997) — San Francisco, CA
- [Lead Product Manager, Reporting and Platform](https://jobs.ashbyhq.com/maintainx/69424551-9510-414f-9885-8a8f2e7a3f38) — Montréal, Canada
- [Salesforce Administrator](https://jobs.ashbyhq.com/maintainx/ceeabc05-3574-4c33-bf88-315e5a7c9d10) — Remote
- [Engineering Manager, DevOps](https://jobs.ashbyhq.com/maintainx/0ef7ac1b-3974-413e-a91b-f91f468fe9c7) — Montréal, Canada
- [Enterprise Account Director – EMEA](https://jobs.ashbyhq.com/maintainx/5e2dda60-f510-4fe1-a3d4-fd747e87eed8) — United Kingdom
- [Senior Software Developer, Tooling Team](https://jobs.ashbyhq.com/maintainx/da5b5dd9-1c69-45d0-a96a-bc6723bc25d3) — Montréal, Canada
- [Head of Growth and Data Science](https://jobs.ashbyhq.com/maintainx/c28bbad7-0347-4f3c-ba9c-2910cb2498f0) — Canada
- [Développeur(se) logiciel principal (Senior), déploiements de conformité et multi-régions](https://jobs.ashbyhq.com/maintainx/823fb499-0dd8-463c-b514-582059663f4c) — Montréal, Canada
- [Integration Developer](https://jobs.ashbyhq.com/maintainx/deeb727a-c386-4e2d-a1f5-60ed4c84ceb0) — Toronto, Canada
- [Stagiaire en développement logiciel](https://jobs.ashbyhq.com/maintainx/c8672b88-fd5a-4bc7-a3a3-5f6782151e20) — Canada
- [Senior AI Platform Developer](https://jobs.ashbyhq.com/maintainx/73ac20a1-a834-4988-b4e8-6f02b854d0ce) — United States
- [Directrice / Directeur de comptes, marché intermédiaire](https://jobs.ashbyhq.com/maintainx/0b9e9ce6-780b-432c-9538-21c4f1dcd8b1) — Raleigh, NC
- [Principal AI Platform Engineer](https://jobs.ashbyhq.com/maintainx/77ed25cd-89e9-4126-999b-7686fbcf7428) — United States
- [Manager, Mid-Market Account Executive Team](https://jobs.ashbyhq.com/maintainx/777cc80b-d4b3-465f-9437-437128440fe8) — Montréal, Canada

_…and 123 more at https://feeny.ai/companies/maintainx/jobs_

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_Source: https://feeny.ai/companies/maintainx · profile updated 2026-07-02_