--- title: '(1615) Quality Engineer at Nortal' canonical: 'https://feeny.ai/job/1615-quality-engineer-nortal-latin-america-682napk1pr4n' type: 'job' last_seen: '2026-11-08' --- # (1615) Quality Engineer at Nortal - **Company:** Nortal - **Location:** Latin America - **Work type:** remote - **Posted:** 2026-10-26 - **Last confirmed live:** 2026-11-08 - **Apply:** https://job-boards.greenhouse.io/nortal/jobs/5275419007 ## Job description Join Nortal for your next big adventure. We are seeking Quality Engineers to join our team, grow with us, and teach us a few things along the way. ## Why join Nortal Say Goodbye to Micromanagement: We champion autonomy, open communication, and respect for diversity as our core values. Outcomes Over Hours: We believe in a work model focused on impact, providing you with the flexibility to balance your professional success with your personal well-being. Vibrant Community: Join our close-knit LATAM remote team and connect through tech talks, virtual coffee breaks, and team-building activities. Support from Day One: Our People Care team is here to support you throughout your journey, from wellness check-ins to professional growth. Our benefits ✨ Competitive USD salary. 100% remote work: While you can work from anywhere, you're always welcome to connect with teammates and grow your network at our coworking spaces across LATAM. Paid time off & national holidays: Take the time you need according to your country's regulations while receiving your full salary. Sick leave: Focus on your health without stress. Take the necessary time to recover and feel better. Annual credit: Spend it on the perks you love to enhance your work-life balance. Team-building activities: Join us for coffee breaks, tech talks, and after-work gatherings to bond with your Nortal family and feel part of our vibrant community. Birthday off: Enjoy an extra day off during your birthday week to celebrate in style with friends and family. ## About the project We are looking for Quality Engineers to support a large-scale marketing technology initiative focused on delivering reliable, high-quality customer journeys and campaigns. You will work closely with the AEP Architect & Mentor, journey and campaign builders, Data Operations, and UDX campaign and business teams to validate complex, event-driven marketing journeys across Adobe Journey Optimizer (AJO), Campaign Orchestration, and related enterprise marketing technologies. Quality assurance is a significant part of the delivery process, accounting for approximately 37–44% of planned hours for UDX journey templates. This role combines functional testing, regression testing, data validation, defect management, and continuous improvement to ensure marketing journeys perform as expected before and after deployment. ## What you'll do - Design comprehensive test plans, test scenarios, and test cases for multi-step, event-driven customer journeys and marketing campaigns. - Execute functional, integration, and regression testing across Adobe Journey Optimizer (AJO), Campaign Orchestration, and related marketing platforms. - Validate journey triggers, audience eligibility, decision logic, personalization rules, content delivery, and expected customer paths. - Develop and maintain regression test suites to ensure changes to existing journeys and campaign templates do not introduce unexpected issues. - Use SQL to investigate data discrepancies and compare audience, profile, and campaign counts across Adobe Experience Platform (AEP), Snowflake, and source systems. - Verify data accuracy, consistency, and completeness across systems, identifying mismatches that may affect journey execution or campaign targeting. - Collaborate with journey builders, campaign specialists, and data operations teams to investigate issues and validate corrective actions. - Document defects with clear reproduction steps, expected and actual results, supporting evidence, and business impact. - Track defects through resolution, retest fixes, and verify that issues have been addressed before release. - Work closely with business stakeholders to clarify acceptance criteria, validate expected behaviors, and support testing sign-off. - Participate in daily stand-ups, providing clear updates on testing progress, blockers, risks, and outstanding defects. - Identify opportunities to improve test coverage, regression processes, quality standards, and overall testing efficiency. - Maintain test documentation and contribute to continuous improvement across the quality assurance process. - Take part in Nortal's Technical Interviewer Program, conducting technical interviews for your account and other accounts to help build the teams behind Nortal's growth. What makes you a great fit - Hands-on experience testing marketing journeys or campaigns using enterprise platforms such as Adobe Journey Optimizer (AJO), Adobe Campaign, Unica, or Salesforce Marketing Cloud. - Experience designing and executing test plans, test cases, and regression suites for event-driven, multi-step customer journeys. - Strong understanding of functional testing, regression testing, and defect lifecycle management. - Practical experience using SQL to validate data and compare counts across different systems. - Ability to investigate discrepancies in customer data, audience counts, journey triggers, and campaign execution results. - Strong attention to detail and a systematic approach to identifying, documenting, and reproducing defects. - Experience writing clear and actionable defect reports, including reproduction steps, expected versus actual behavior, and supporting evidence. - Ability to collaborate effectively with technical teams, journey builders, and business stakeholders to resolve defects. - Strong analytical thinking, problem-solving skills, and commitment to delivering reliable solutions. - Clear written and spoken English, with the ability to communicate testing results, risks, and technical issues to US-based stakeholders. - Availability to work during US Eastern business hours and participate in daily stand-ups. Nice to have: - Experience with Adobe Experience Platform (AEP) or Adobe Real-Time CDP (RT-CDP). - Experience using Snowflake or another cloud data warehouse for data validation and analysis. - Experience implementing or maintaining automated tests for marketing platforms and customer journeys. - Familiarity with Workfront or similar work management tools. - Background in travel, hospitality, theme parks, entertainment, or related industries. Global Impact, Local Culture 🌍 For over 25 years, we've been shaping digital transformation, delivering complex solutions for global enterprises and public sector organizations. Today, we are at the forefront of an AI-driven transformation era, helping organizations turn data into real business value. By combining deep domain expertise with data and AI, we design solutions that create immediate impact while scaling for the future. We believe complexity doesn't have to mean complicated, and that the best solutions are those that work in the real world, not just on paper. That's why our clients trust us with their most ambitious, business-critical initiatives. Apply now and let's shape the future of technology together! 🧑‍💻 By applying to this position, you authorize Nortal to collect, store, transfer, and process your personal data in accordance with our Privacy Policy. For more information, please review our Privacy Policy. https://nortal.com/recruitment-and-hiring-privacy-statement/ By applying to this position, you authorize Nortal to collect, store, transfer, and process your personal data in accordance with our Privacy Policy. For more information, please review our [Privacy Policy.](https://nortal.com/recruitment-and-hiring-privacy-statement/) ## About Nortal ## Company Overview - **One-liner**: Nortal is a multinational strategic change and technology company that drives digital transformation for governments and enterprises, best known for delivering 40% of Estonia’s e-government infrastructure. - **Entity Type**: Private (employee-owned since 2016) - **Headquarters**: Tallinn, Estonia - **Founded**: 2000 (incorporated as Webmedia in Tartu, Estonia) - **Founders**: Priit Alamäe (current CEO and Chairman) and Taavi Kotka (founding member, later Estonia’s first CIO) ## Core Business - **Primary industries**: Business transformation, government contractor, IT consulting, cybersecurity, healthcare IT. - **Target customers**: B2G (national governments, public sector agencies) and B2B (enterprise, Fortune 500 companies in telecommunications, media, and other industries). - **Mission statement**: To create “game-changing solutions that deliver the future, seamlessly” – with a focus on making a tangible impact on a global scale through digital transformation. ## Products & Services Nortal delivers integrated consulting, software engineering, and managed services rather than packaged products. Key offerings include: - **E-Government Platforms**: End-to-end digital services for citizens and businesses (e.g., Estonia’s e-services, Oman’s “Invest Easy” portal, Nigeria’s GIFMIS financial management system). - **Healthcare Solutions**: Laboratory information systems and proactive healthcare platforms (e.g., eHealth product line acquired from Cybernetica). - **Digital Commerce & Customer Experience**: Transformative platforms for seamless user experiences (e.g., for telecom and media clients). - **Data & AI Services**: Data analytics, AI-driven automation, and Industrial AI solutions (recognized as a key Microsoft partner in Industrial AI). - **Cybersecurity & Defense**: Capabilities strengthened by the acquisition of UK-based 3DOT Solutions (2024) and NATO supplier status. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private company) - **Key Metric**: Revenue of €224.2 million (2023); 2,000+ employees (2025) - **Notable Investors/Partners**: Employee-owned – no outside investors. Key partners include Microsoft (Industrial AI Partner Guide) and NATO (approved supplier under Basic Ordering Agreement). - **Growth Signals**: - Expanded into 15 home markets (Estonia, Finland, Germany, US, Canada, Mexico, UK, Austria, GCC, etc.) with 30 offices worldwide. - Acquired Nearsure (2024, rebranded) adding 650+ professionals in Latin America. - Acquired 3DOT Solutions (UK cybersecurity/defense) and Questers (Bulgaria) in 2023–2024. - Named “Company of the Year” by Enterprise Estonia and “Best Workplace” in the DACH region. ## Competitive Advantages - **Unmatched government transformation track record**: Delivered 40% of Estonia’s e-government – a globally recognized benchmark for digital public services. - **Employee-owned structure**: 100% owned by employees since 2016, fostering long-term alignment and retention. - **Deep vertical expertise**: Proven ability to execute complex, mission-critical projects across governments, healthcare, telecom, and defense. - **Global delivery capabilities**: Presence in Europe, North America, Latin America, and the Middle East, with nearshore centers in Bulgaria, Poland, Ukraine, Serbia, Mexico, and more. - **Strategic partnerships**: Microsoft Industrial AI partner, NATO supplier, and trusted advisor to 25+ Fortune 500 companies in North America. ## Strategic Focus - **Expanding geographic footprint**: Continued growth in North America, the UK, and the Middle East, with new offices in Austria and Canada in 2024. - **AI & automation**: Leveraging the Microsoft Industrial AI partnership to deliver AI-driven solutions for industry and government. - **Defense & cybersecurity**: Strengthening national security offerings through the 3DOT Solutions acquisition and NATO framework. - **Talent & culture**: Scaling the “Nortal Nomad” remote-work program and investing in learning paths to attract top global tech talent. ## Why Work Here - **Flexibility**: Remote-first hybrid model – work from home, office, or “almost anywhere.” Full-time employees can become “Nortal Nomads” and work short-term in another country. - **Culture**: People-first, with values of ownership, initiative, delivering value, and continuous growth. Awards include “Dream Employer in Estonia,” “Best Work-Life Balance in DACH,” and “Most Family-Friendly Company” (Germany). - **Meaningful work**: Projects that impact billions – from national e-government systems to AI in healthcare and port innovation. - **Global community**: 30 offices, 2,000+ colleagues from 40+ nationalities; remote collaboration tools and regular events. - **Professional growth**: Structured learning paths, mentorship, and the chance to work on diverse projects across industries. ## Sources 1. [nortal.com](https://nortal.com/) – Corporate overview, NATO supplier announcement, Microsoft partnership 2. [careers.nortal.com](https://careers.nortal.com/) – Culture pillars, remote-first policy, Nortal Nomad program, awards 3. [en.wikipedia.org](https://en.wikipedia.org/wiki/Nortal) – Company history, revenue, employee count, acquisitions, founder details 4. [linkedin.com](https://www.linkedin.com/company/nortal) – Company description and size 5. [careers-en-nortal.icims.com](https://careers-en-nortal.icims.com/jobs/intro) – Open positions and location listings ## Other roles at Nortal - [(EG0076) Senior Python Engineer](https://feeny.ai/job/eg0076-senior-python-engineer-nortal-latin-america-k4tnbfvf405z) — Latin America - [(1620) Semi Senior Full Stack PHP Developer](https://feeny.ai/job/1620-semi-senior-full-stack-php-developer-nortal-latin-america-1vwnzjbhszn1) — Latin America - [(1619) Senior Journey Consultant](https://feeny.ai/job/1619-senior-journey-consultant-nortal-latin-america-rzpy0tph3bra) — Latin America - [(1609) Senior AI Engineer (Full Stack)](https://feeny.ai/job/1609-senior-ai-engineer-full-stack-nortal-latin-america-hg6cd1j9ndgs) — Latin America - [(1607) AI Engineer & Support Lead](https://feeny.ai/job/1607-ai-engineer-support-lead-nortal-latin-america-ex57b49x4bnt) — Latin America - [(1608) Forward Deployed Engineer](https://feeny.ai/job/1608-forward-deployed-engineer-nortal-latin-america-zkqt50et55nm) — Latin America - [(1614) Journey Consultant](https://feeny.ai/job/1614-journey-consultant-nortal-latin-america-nbhnnn9hyv42) — Latin America - [(1613) Campaign Specialist](https://feeny.ai/job/1613-campaign-specialist-nortal-latin-america-a10s2530sef2) — Latin America - [VP of New Business](https://feeny.ai/job/vp-of-new-business-nortal-latin-america-we1ch47wgcyy) — Latin America - [VP of Client Services](https://feeny.ai/job/vp-of-client-services-nortal-latin-america-6msaz7q7wrq2) — Latin America