---
title: '16233 - System Support Associate - GA at Distro'
canonical: 'https://feeny.ai/job/16233-system-support-associate-ga-distro-duluth-xjvczppxfyxw'
type: 'job'
last_seen: '2026-09-08'
---

# 16233 - System Support Associate - GA at Distro

- **Company:** Distro
- **Location:** Duluth, GA
- **Compensation:** $50k–$65k
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-08-07
- **Last confirmed live:** 2026-09-08
- **Apply:** https://jobs.lever.co/distro/97e0c80e-8dd6-42d1-bff2-679fc60748fb

## Job description

W e are a proud work-from-office company. If you're ready to work on-site in a dynamic, global company, we'd love to hear from you. About Us Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution” headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting www.vensure.com . Position Summary The System Support Associate is responsible for providing technical support, system administration, and operational expertise across the organization’s core platforms within a Professional Employer Organization (PEO) environment. This role ensures the reliability, performance, security, and optimization of systems supporting HR, payroll, tax, benefits administration, and client-facing applications. This position also plays a key role in supporting, mentoring, and elevating system support team members to drive consistency, quality, and operational excellence. Essential Duties and Responsibilities System & User Support • Assist with user account setup, updates, and deactivation across internal systems and platforms • Support basic system access requests, permissions, and role assignments • Troubleshoot and resolve tier 1 system and application issues • Build, modify and maintain Dashboards and widgets • Update and work with Report Center reporting for our clients • Assist with activities needed for project completion • Assist with data Hygiene efforts • Build, modify and maintain basic workflows • Other duties as needed Documentation & SOP Creation • Document workflows, system configurations, and support processes clearly and accurately • Assist in developing training guides and reference materials for internal users Project Support • Support various projects, including system clean-up, audits, or data validation • Assist with process improvement initiatives and automation documentation Administrative & Operational Support • Support team initiatives and projects • Collaborate with HR, Payroll, Tax, Benefits, and Operations teams as needed Knowledge, Skills, and Abilities Required Qualifications • Strong attention to detail and organizational skills • Proficiency with Microsoft Office (Excel, Word, Outlook) • Ability to document processes clearly and concisely • Demonstrate strong written and verbal communication skills, including the ability to follow instructions, ask clarifying questions, and document processes accurately Education & Experience • Currently enrolled in an associate or bachelor’s degree program • Recent graduates (within the last 12 months) will also be considered • Coursework or academic projects involving analytics, auditing, process documentation, or business systems preferred Learning Opportunities • Hands-on experience supporting enterprise systems in a PEO environment • Exposure to HR technology, system operations, and compliance processes • Development of technical documentation and process-improvement skills • Mentorship from system operations and business leaders • Hands-on experience troubleshooting and resolving payroll, billing, tax and accounting discrepancies Physical Demands Physical Read Only The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. · Frequently required to sit; occasionally required to stand and walk. · Specific vision abilities required include close vision, color vision, and ability to adjust focus. · Frequently required to talk and hear. · Moderate concentration/intensity, which includes prolonged mental effort. · Average memory, taking into consideration the amount and type of information. · Noise level in the work environment is usually moderate. This position is eligible for the following benefits: Health Insurance: Medical, dental, and vision coverage Retirement Plan: 401(k) with company match Paid Time Off: PTO, Holidays, Parental leave and Sick Leave provided as required by applicable state law Other Benefits: Life insurance, short term disability, long term disability, employee assistance program (EAP), flexible spending account (FSA), health savings account (HSA), Identity theft protection, critical illness, accident, cancer, hospital protection, legal and pet insurance. Additional Compensation: [e.g., signing bonus, commission structure] if applicable

#VensureEmployerSolutions #LI-Onsite

## About Distro

## Company Overview
- **One-liner**: Distro provides an AI-powered global hiring platform that automates candidate screening, outreach, scheduling, and payroll compliance for remote-first companies.
- **Entity Type**: Private (Acquired by Vensure Employer Services)
- **Headquarters**: Lehi, Utah, United States
- **Founded**: 2021
- **Founders**: Chad Ingram (CEO), Andrew Mackay (Co-Founder)

## Core Business
- **Primary industry**: Recruitment / Talent Acquisition Technology
- **Target customers**: B2B – seed-stage startups to enterprise teams, focused on remote-first and globally distributed companies
- **Mission or purpose statement**: “Hiring should feel human. Not heavy.”

## Products & Services
- **AI Recruiting Assistant**: Automates resume screening, scoring, and candidate ranking based on job criteria; handles outreach and scheduling end-to-end.
- **AI Scheduling Assistant**: Automates interview scheduling, reducing one of the biggest administrative burdens in recruiting.
- **Global Hiring Marketplace**: Matches companies with top technical talent across 200+ countries, including payroll and compliance support in 90+ EOR (Employer of Record) countries.

## Market Standing
- **Valuation / Market Cap**: Not disclosed
- **Key Metric**: $2M ARR reached within 8 months of MVP (reported as a milestone); current total funding not publicly available
- **Notable Investors / Partners**: Acquired by Vensure Employer Services (January 2026); serves companies from seed-stage to enterprise
- **Growth Signals**: 26.3% headcount growth YoY (19 employees as of mid-2026), 222% LinkedIn follower growth YoY, 4900% increase in job postings YoY (100 active positions), SOC 2 Type I certified, 1–3 days to shortlist

## Competitive Advantages
- AI-first screening reduces recruiter workload by surfacing only the top 3–5 candidates
- Global reach (200+ countries, 90+ EOR countries) with full compliance handling
- Skills-based screening (not pedigree) – appeals to a broader, more diverse talent pool
- Fast time-to-shortlist (1–3 days) and automated scheduling reduce time-to-hire by 1–2 weeks

## Strategic Focus
- Continue expanding AI capabilities in recruiting (e.g., AI Scheduling Assistant)
- Deepen integration with Vensure Employer Services to scale global payroll and compliance
- Grow the marketplace by attracting more technical talent and enterprise clients
- Maintain SOC 2 compliance and enterprise-grade security standards

## Why Work Here
- **Culture highlights**: AI-first, mission-driven (“make hiring human”), global team spanning 8 countries, emphasis on fair and skills-based screening
- **Remote/hybrid/office policy**: Some roles are on-site (Lehi, UT; Chandler, AZ) while the company supports remote employees across multiple countries; hybrid/remote likely role-dependent
- **Notable perks or engineering culture**: Fast-paced startup environment with recent acquisition support; employees work on cutting-edge AI recruiting tools; dedicated account managers for candidates and a focus on long-term roles

## Sources
1. [distro.io](https://distro.io/)
2. [distro.io/about-us](https://distro.io/about-us)
3. [distro.io/press](https://distro.io/press)
4. [linkedin.com/company/distroio](https://www.linkedin.com/company/distroio)
5. [jobs.lever.co/distro](https://jobs.lever.co/distro)

## Other roles at Distro

- [Senior Workers' Compensation Claims Specialist](https://feeny.ai/job/senior-workers-compensation-claims-specialist-distro-chandler-rqcm4dsd34pb) — Chandler, AZ
- [Traveling Fiber Splicer (Nationwide Travel)](https://feeny.ai/job/traveling-fiber-splicer-nationwide-travel-distro-memphis-mn8fnam9vtqb) — Memphis, TN
- [QA Duplicate Promoted — DISTRO-326](https://feeny.ai/job/qa-duplicate-promoted-distro-326-distro-austin-zxtgtvnncpyf) — Austin, TX
- [Director of Security & Guest Protection](https://feeny.ai/job/director-of-security-guest-protection-distro-franklin-r4504r2qesyy) — Franklin, TN
- [Part-Time Talent Acquisition Coordinator / Recruiter](https://feeny.ai/job/part-time-talent-acquisition-coordinator-recruiter-distro-manila-nsqhvat61bxa) — Manila, Philippines
- [Podiatrist](https://feeny.ai/job/podiatrist-distro-salt-lake-city-q3ng9vddt7va) — Salt Lake City, UT
- [Account Manager](https://feeny.ai/job/account-manager-distro-atlanta-d5xhs10t0f07) — Atlanta, GA
- [Scheduler (English Required)](https://feeny.ai/job/scheduler-english-required-distro-san-isidro-adx4k0rpnvb4) — San Isidro, Peru
- [Traveling Construction Manager](https://feeny.ai/job/traveling-construction-manager-distro-cincinnati-6wyhjcsv82dk) — Cincinnati, OH
- [Product/Business Analyst](https://feeny.ai/job/product-business-analyst-distro-noida-r4dpz562gpgw) — Noida, India