--- title: '2026-28- Junior IT Support Engineer at Universal Electronics Inc.' canonical: 'https://feeny.ai/job/2026-28-junior-it-support-engineer-universal-electronics-inc-hai-duong-t4q40kne910a' type: 'job' last_seen: '2026-10-18' --- # 2026-28- Junior IT Support Engineer at Universal Electronics Inc. - **Company:** Universal Electronics Inc. - **Location:** Hai Duong, Vietnam - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-10-05 - **Last confirmed live:** 2026-10-18 - **Apply:** https://jobs.lever.co/uei/1ff1a8a8-8fd0-4cef-92b9-d0068d48c219 ## Job description Position Summary/ Tóm lược về vị trí: To be responsible for IT support at UVN. Chịu trách nhiệm hỗ trợ công nghệ thông tin tại nhà máy UVN. Essential Duties and Responsibilities/ Nhiệm vụ và trách nhiệm chủ yếu: The duties listed below are intended only as examples of the various types of work that you may be asked to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.  You may be asked to perform other duties as assigned from time to time. Các nhiệm vụ được liệt kê dưới đây chỉ nhằm mục đích làm ví dụ về các loại công việc khác nhau mà Bạn có thể được yêu cầu thực hiện. Việc loại bỏ các tuyên bố cụ thể về nhiệm vụ không loại trừ Bạn khỏi vị trí nếu công việc tương tự, có liên quan hoặc được phân công hợp lý từ người quản lý. Đôi khi, Bạn có thể được yêu cầu thực hiện các nhiệm vụ khác theo sự phân công. - Provides IT support across the company including our factory area, warehouse operations and office users; Cung cấp hỗ trợ công nghệ thông tin trên phạm vi toàn Công ty bao gồm khu vực nhà máy, hoạt động kho hàng và nhân viên văn phòng; - Resolves incidents and fulfil service requests in accordance with pre-defined SLA; Giải quyết các sự cố và thực hiện các yêu cầu dịch vụ theo SLA được xác định trước; - Maintains client devices in good condition, maintain accurate asset inventory of client devices; Bảo trì thiết bị của khách hàng ở tình trạng tốt, duy trì kiểm kê tài sản chính xác các thiết bị của khách hàng; - Assists on maintain good condition on Servers, Network devices, meeting room facilities; Hỗ trợ duy trì tình trạng tốt của máy chủ, thiết bị mạng, trang thiết bị phòng họp; - Handles I.T. procurement or administrative works; Xử lý công việc mua sắm hoặc hành chính của bộ phận; - Ad hoc assignments which required to assist as advised from Regional Team Head. Các nhiệm vụ đặc biệt khác cần hỗ trợ theo lời khuyên của Trưởng nhóm khu vực. Supervisory Responsibilities – List Teams/Groups/ Trách nhiệm Giám sát – Liệt kê Đội/Nhóm: N/A Qualifications - Knowledge & Experience/ Trình độ, kiến thức và kinh nghiệm: - At least 2 years working experience on Infrastructure, Networking, IT Helpdesk Support; Có ít nhất 2 năm kinh nghiệm làm việc về cơ sở hạ tầng, mạng, hỗ trợ bộ phận trợ giúp công nghệ thông tin; - Troubleshooting knowledge and experience of below aspects are highly preferred but not a must: Kiến thức và kinh nghiệm khắc phục sự cố về các khía cạnh dưới đây rất được ưu tiên nhưng không bắt buộc: ● Cisco Meraki Network Switch, Wi-Fi Access Point; Bộ chuyển mạch mạng Cisco Meraki, Điểm truy cập Wi-F; ● Structural Cabling; Kết cấu cáp; ● Physical Server, Virtual Machine and Network Storage; Máy chủ vật lý, máy ảo và lưu trữ mạng; ● Windows Server, Active Directory; Máy chủ Windows, Active Directory; ● Office 365 Applications and Microsoft Azure; Ứng dụng Office 365 và Microsoft Azure; ● Windows Desktop and Laptop; Máy tính để bàn và máy tính xách tay Windows; ● Network Printers; Mạng máy in; ● VoIP Phone; Điện thoại VoIP; ● IT Documentation and Training. Lưu trữ tài liệu và đào tạo kiến thức về công nghệ thông tin. - Experience in factory environment is highly preferred; Ưu tiên có kinh nghiệm làm việc trong môi trường nhà máy sản xuất; - Vendor Management experience is preferred; Ưu tiên ứng viên có kinh nghiệm quản lý nhà cung cấp; - Good team player and work as a part of the team across APAC region; Làm việc như một thành viên của nhóm IT khu vực APAC; - Good command of spoken and written English is preferred. Khả năng nói và viết tiếng Anh tốt là một lợi thế. Formal Education & Certification/ Giáo dục, Bằng cấp & Chứng nhận: - Diploma in Computer Science, Computer Networking and Hardware, Information Technology or Engineering or above. Học Khoa học Máy tính, Mạng và Phần cứng Máy tính, Công nghệ Thông tin hoặc Kỹ thuật trở lên. Work Conditions/ Điều kiện làm việc: - 40-48 hours per week. Rotating Saturday off. 40- 48 giờ/ tuần. Nghỉ luân phiên thứ Bảy. - To be busy and work in high pressure environment; Bận rộn và làm việc dưới áp lức công việc cao; - Usually work in a good environment, cool air-conditioner. Làm việc trong nhà, môi trường làm việc tốt, điều hoà mát mẻ. ## About Universal Electronics Inc. ## Company Overview - **One-liner**: Universal Electronics Inc. is a global leader in wireless universal control solutions for home entertainment, smart home, and climate management, providing hardware, software, and cloud services to the world's leading brands. - **Entity Type**: Public (NASDAQ: UEIC) [stockanalysis.com](https://stockanalysis.com/stocks/ueic/) - **Headquarters**: Scottsdale, Arizona, USA (with regional headquarters in Enschede, Netherlands and Hong Kong) [uei.com](https://www.uei.com/company-introduction) - **Founded**: 1986 [uei.com](https://www.uei.com/company-introduction) - **Founders**: Not publicly available from the provided sources. ## Core Business - **Primary industry**: Consumer electronics, smart home control, climate management, security and automation, and hospitality automation. - **Target customers**: B2B and enterprise — consumer electronics manufacturers, TV and game console makers, video service providers, HVAC brands, security dealers, and global hotel chains; plus B2C through One For All® retail products. [uei.com](https://www.uei.com/) [uei.com](https://www.uei.com/company-introduction) - **Mission**: "To create products and technologies that help everyday people easily discover and interact with the devices and services in their home." [uei.com](https://www.uei.com/company-introduction) - **Vision**: "To be the most knowledgeable company on the planet about the entertainment, smart devices and services that people have in their home." [uei.com](https://www.uei.com/company-introduction) ## Products & Services - **UEI TIDE climate control family**: Occupancy-aware smart thermostats, wireless bridges, and wireless sensors for energy-efficient residential, commercial, and hospitality climate control. Hardware/IoT. [uei.com](https://www.uei.com/) - **QuickSet Cloud and services**: Cloud/software solutions that discover, update, and connect smart home devices with minimal user intervention. SaaS/Cloud. [uei.com](https://www.uei.com/) - **Nevo platform**: White-label smart home and entertainment control solution combining QuickSet Cloud, nevo.ai, services, gateways, modules, and devices. Platform/Software. [uei.com](https://www.uei.com/) - **Device Management Services**: Comprehensive device management for consumer electronics manufacturers to control, maintain, and support internet-connected products. Managed service. [uei.com](https://www.uei.com/) - **Wireless connectivity modules & chips**: Modules, chips, and software for TV and game console manufacturers; supports IR, Bluetooth, Zigbee, and Z-Wave. Embedded hardware/components. [uei.com](https://www.uei.com/) - **Security and automation portfolio**: Sensors, switches, and wireless security/smart home technology for professional security dealers and DIY security leaders. [uei.com](https://www.uei.com/) - **Hospitality solutions**: Entertainment, room automation, and energy management for global hotel chains, system integrators, and installers. [uei.com](https://www.uei.com/) - **One For All®**: Universal control products sold in more than 15,000 electronics stores, mass merchant retailers, and online stores. B2C retail hardware. [uei.com](https://www.uei.com/) ## Market Standing - **Valuation/Market Cap**: Not disclosed in the provided sources; see current market data via [stockanalysis.com](https://stockanalysis.com/stocks/ueic/). - **Key Metric**: Annual Revenue not publicly available from the provided sources; the latest audited revenue can be found in SEC filings ([sec.gov](https://www.sec.gov/cgi-bin/browse-edgar?action=getcompany&company=universal+electronics&type=10-K)). - **Scale**: More than 4,100 employees in over 30 countries; designs, develops, manufactures, ships, and supports over 100 million products each year. [uei.com](https://www.uei.com/company-introduction) - **Notable Investors/Partners**: Key customers include leading TV and game console manufacturers, set-top box and broadcast providers, HVAC brands, security dealers, and global hotel chains. [uei.com](https://www.uei.com/) - **Growth Signals**: Global footprint includes 6 manufacturing facilities and 10 R&D locations across the U.S., Europe, China, Taiwan, and India; continued investment in connected climate control, smart-home platforms, and sustainability-focused products like UEI TIDE. [uei.com](https://www.uei.com/company-introduction) [uei.com](https://www.uei.com/) ## Competitive Advantages - Strong IP portfolio: more than 580 issued and pending patents. [uei.com](https://www.uei.com/) - More than 20 years of experience providing end-to-end advanced control solutions to leading HVAC brands. [uei.com](https://www.uei.com/) - Full-stack capability from hardware (remote controls, modules, chips, sensors) to cloud software and AI-driven services such as nevo.ai and QuickSet Cloud. [uei.com](https://www.uei.com/) - Multi-protocol connectivity expertise across IR, Bluetooth, Zigbee, and Z-Wave, enabling products to work in virtually any smart home ecosystem. [uei.com](https://www.uei.com/) - Global scale with manufacturing, R&D, and regional headquarters serving international markets. [uei.com](https://www.uei.com/company-introduction) ## Strategic Focus - Expanding sustainable, energy-saving climate control products, including occupancy-aware UEI TIDE smart thermostats. [uei.com](https://www.uei.com/) - Growing cloud and software platforms (QuickSet Cloud, Nevo) to enable seamless smart home discovery, control, and device management. [uei.com](https://www.uei.com/) - Continuing innovation in sensing, wireless connectivity, and white-label smart home solutions for OEM partners. [uei.com](https://www.uei.com/) ## Why Work Here - Inclusive and collaborative culture: "We are an equal opportunity employer that values an inclusive culture and individualism." [uei.com](https://www.uei.com/careers) - Emphasis on work/life balance and a "world-class benefit package." [uei.com](https://www.uei.com/careers) - Professional development and growth opportunities across global locations. [uei.com](https://www.uei.com/careers) - Opportunity to work with leading global brands and meaningful consumer technology innovations. [uei.com](https://www.uei.com/careers) - Current engineering roles are on-site; example: Sr. Electrical Engineer in Monterrey, Mexico. [jobs.lever.co](https://jobs.lever.co/uei) ## Sources 1. [uei.com - Homepage](https://www.uei.com/) 2. [uei.com - Company Introduction](https://www.uei.com/company-introduction) 3. [uei.com - Careers](https://www.uei.com/careers) 4. [jobs.lever.co - UEI Job Postings](https://jobs.lever.co/uei) 5. [stockanalysis.com - UEIC](https://stockanalysis.com/stocks/ueic/) 6. [sec.gov - Universal Electronics SEC Filings](https://www.sec.gov/cgi-bin/browse-edgar?action=getcompany&company=universal+electronics&type=10-K) ## Other roles at Universal Electronics Inc. - [Lab Technician](https://feeny.ai/job/lab-technician-universal-electronics-inc-bengaluru-b11f4ws7k7yx) — Bengaluru, India - [Sr. Accountant](https://feeny.ai/job/sr-accountant-universal-electronics-inc-scottsdale-f7a57rakcrty) — Scottsdale, AZ / United States - [2026-27- Test Engineer](https://feeny.ai/job/2026-27-test-engineer-universal-electronics-inc-hai-duong-gekp8kqgtj7q) — Hai Duong, Vietnam - [Firmware Engineer III](https://feeny.ai/job/firmware-engineer-iii-universal-electronics-inc-santa-ana-xp3hw77gfr26) — Santa Ana, CA / United States - [Applications Engineer](https://feeny.ai/job/applications-engineer-universal-electronics-inc-santa-ana-x5c7s2f3z046) — Santa Ana, CA / United States - [2026-25- NPI Electronics Engineer](https://feeny.ai/job/2026-25-npi-electronics-engineer-universal-electronics-inc-hai-duong-jxwnnvr47egt) — Hai Duong, Vietnam - [Sr. Test Engineer](https://feeny.ai/job/sr-test-engineer-universal-electronics-inc-bengaluru-0yr12xtd3fzy) — Bengaluru, India - [Project Manager](https://feeny.ai/job/project-manager-universal-electronics-inc-bengaluru-a6637898bd60) — Bengaluru, India - [Sr. Oracle Developer](https://feeny.ai/job/sr-oracle-developer-universal-electronics-inc-bengaluru-j9zkg3f4f45r) — Bengaluru, India - [2026-20- SMT- PCBA Engineer](https://feeny.ai/job/2026-20-smt-pcba-engineer-universal-electronics-inc-hai-duong-a60j87tbh7td) — Hai Duong, Vietnam