---
title: 'Account Associate at AACI Group, Inc.'
canonical: 'https://feeny.ai/job/account-associate-aaci-group-inc-remote-gqxrf96am2x1'
type: 'job'
last_seen: '2026-11-09'
---

# Account Associate at AACI Group, Inc.

- **Company:** AACI Group, Inc.
- **Location:** Remote
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-11-06
- **Last confirmed live:** 2026-11-09
- **Apply:** https://jobs.ashbyhq.com/aacigroup/3f6a2222-717e-4d7e-975e-b68c3eb8c90b

## Job description

## About AACI Group

AACI Group, Inc. is dedicated to making insurance more accessible and affordable in catastrophe-prone regions. Climate change is increasing the frequency and severity of wildfires and other natural disasters, while carriers are retreating from high-risk markets. Homeowners are being left with fewer and more expensive options. We are addressing this challenge by building AI-native insurance agencies and digital services that combine risk data, loss prevention, and innovative product delivery.

## About Five Bays Insurance Agency

Five Bays Insurance Agency is an independent personal lines insurance agency helping homeowners and property owners secure coverage in hard-to-insure, catastrophe-prone markets, with an initial focus on California. We specialize in navigating constrained underwriting environments and helping clients maintain meaningful, sustainable coverage.

## Role Overview

Five Bays sells in squads: an Account Executive (AE), an Account Manager (AM) and a Customer Service Representative (CSR), backed by automated quoting, a Manual Quoting team for manual and wholesale risks, and a centralized Servicing team that owns everything after bind. As the Account Associate, you are the operational engine of your squad. You keep the inbox clean, get every deal prepared, and make sure nothing waits on a licensed advisor that you could have handled. No insurance license is required. This role is for someone who wants to learn insurance sales from the inside and build toward a licensed career.

## Key Responsibilities

- Triage the squad inbox and match every email and call to the right deal in our CRM
- Make first contact on new deals and route each one to the right lane, following our switch rules
- Prepare deals for your AE and AM: collect factual information, confirm property details and gather required documents
- Schedule calls and follow-ups, and chase pre-bind documents from clients
- Keep every deal current in our CRM with a clear next action, owner and due date
- Prepare manual quote requests and assemble the handoff package at bind
- Answer the squad phone line and take a turn on the Intake rotation
- Use our AI-native tools to draft, log and organize work faster

You will not discuss or interpret coverage, recommend carriers, present or explain quotes, or bind. Your licensed AE and AM own those conversations. Your job is to make sure they spend their time on them.

## Qualifications

- 1+ years in customer service, sales support, operations or a similar role; insurance experience is a plus, not a requirement
- No insurance license required
- Exceptionally organized, with a bias for clearing the queue and following through
- Clear, professional written and phone communication
- Comfortable working across email, phone, CRM and shared inboxes
- Desire to embrace and incorporate advanced AI tooling into daily workflows
- Interest in sales and in growing into a licensed role

## Compensation & Benefits

- Health benefits and paid time off
- Growth opportunities within Five Bays and AACI Group, including a path to Account Manager with licensing support

Location & Reporting

- Remote within the U.S., working California business hours (Pacific time)
- Reports to the VP of Operations, working day to day with your squad’s Account Executive

## Why Join Us

This is an opportunity to join an early-stage, AI-native insurance agency at the forefront of climate and housing challenges. As an Account Associate, you will work alongside experienced producers, see how real deals close, and build toward a licensed sales career.

## About AACI Group, Inc.

## Company Overview
- **One-liner**: AACI Group builds AI-native insurance and loss prevention solutions to make coverage more accessible and affordable in catastrophe-prone regions, starting with wildfire-prone states like California.
- **Entity Type**: Private (Seed stage)
- **Headquarters**: Concord, California, United States
- **Founded**: Not publicly available
- **Founders**: Not publicly available

## Core Business
- **Primary industry**: Insurance (Insurtech), Climate Resilience, Loss Prevention
- **Target customers**: B2B (insurance carriers, agencies) and B2C (homeowners in catastrophe-prone areas); also partners with loss prevention product companies.
- **Mission**: To make insurance more accessible and affordable in catastrophe-prone regions by integrating loss prevention and aligning incentives across the insurance value chain [aacigroup.com](https://aacigroup.com/).

## Products & Services
- **FireFoil**: Aluminum-based wildfire structure wrap (full building fire blankets) – a physical loss prevention product ready to scale [aacigroup.applytojob.com](https://aacigroup.applytojob.com/apply/W3IEkRnp9I/COO-Loss-Prevention-Services).
- **Wildfire Action Plan**: AI-powered personalized wildfire preparedness app.
- **Defensible Space Score**: Property-level wildfire defensibility rating tool that scores a property based on photos.
- **WiserBuild**: Building plan and materials assessment tool that evaluates insurability against underwriting guidelines.
- **Five Bays Insurance Agency** (partner): Helps homeowners find adequate coverage and lower-cost policies.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metric**: Total Funding – Pre-Seed round (November 2025, 1 investor) and Seed round led by **Brewer Lane Ventures** (4 investors). Specific amounts not publicly available [linkedin.com](https://www.linkedin.com/company/aaci-group).
- **Notable Investors**: Brewer Lane Ventures (lead seed investor)
- **Growth Signals**: Rapid hiring – 10 active job postings (monthly growth +233%, quarterly +900%); LinkedIn followers up 60.3% to 242; small team of 7 employees scaling quickly.

## Competitive Advantages
- **AI-native approach** to insurance and loss prevention, enabling rapid iteration and personalized risk assessment.
- **Verifiable risk reduction**: Property owners who take prevention steps receive tangible rewards (lower premiums, better coverage).
- **Integrated ecosystem** covering multiple aspects of wildfire preparedness (structure wrap, defensible space, action plans, building assessment).
- **Early mover** in a market driven by climate change – insurers are retreating from high-risk areas, creating demand for loss prevention solutions.

## Strategic Focus
- **Venture-studio model**: Building a portfolio of loss prevention products (FireFoil, Wildfire Action Plan, etc.) with a startup-within-a-startup mandate.
- **Scaling partnerships** with insurers, agencies, and loss prevention providers to create a connected ecosystem.
- **Expanding beyond wildfire** into other catastrophe types and regions as the platform matures.

## Why Work Here
- **Mission-driven**: Directly address the climate crisis and help families remain in their homes by making insurance affordable again.
- **High autonomy**: Roles like “Founding GM” and “COO, Loss Prevention Solutions” come with real P&L responsibility and the freedom to build, acquire, or partner.
- **Well-funded early stage**: Backed by a reputable venture firm (Brewer Lane Ventures) with runway to execute.
- **Hybrid/office presence**: Key hubs in Greater Boston, MA, and Greater San Francisco Bay Area, CA; roles likely require some in-office presence.
- **Competitive compensation**: Salary ranges visible for senior roles (e.g., CEO Loss Prevention Solutions: $20,833–$25,000/month; Staff AI/ML Engineer: $4,167–$7,500/month) [bebee.com](https://bebee.com/us/companies/aaci-group).
- **Engineering culture**: Emphasis on AI/ML, senior software architecture, and building from scratch with a modern tech stack (PostgreSQL, Fintech integrations).
- **Small, growing team**: Opportunity to have outsized impact and shape the company’s culture from an early stage.

## Sources
1. [aacigroup.com](https://aacigroup.com/)
2. [aacigroup.com/careers](https://aacigroup.com/careers)
3. [linkedin.com/company/aaci-group](https://www.linkedin.com/company/aaci-group)
4. [bebee.com/us/companies/aaci-group](https://bebee.com/us/companies/aaci-group)
5. [aacigroup.applytojob.com](https://aacigroup.applytojob.com/apply/W3IEkRnp9I/COO-Loss-Prevention-Services)

## Other roles at AACI Group, Inc.

- [Customer Service Representative](https://feeny.ai/job/customer-service-representative-aaci-group-inc-remote-kdp1pp6akk54)
- [Account Manager](https://feeny.ai/job/account-manager-aaci-group-inc-boston-g9bnbnvy1qy9) — Boston, MA
- [Account Executive](https://feeny.ai/job/account-executive-aaci-group-inc-remote-03xjatz3ma8p)
- [General Manager, AI-Native Insurance Agency](https://feeny.ai/job/general-manager-ai-native-insurance-agency-aaci-group-inc-san-francisco-n8239t4a230g) — San Francisco, CA