---
title: 'Account Associate - German Speaking at ClassPass'
canonical: 'https://feeny.ai/job/account-associate-german-speaking-classpass-romania-9479x5g2vpvt'
type: 'job'
last_seen: '2026-09-09'
---

# Account Associate - German Speaking at ClassPass

- **Company:** ClassPass
- **Location:** Romania
- **Posted:** 2026-08-27
- **Last confirmed live:** 2026-09-09
- **Apply:** https://www.playlist.com/careers/opportunities/4708470006?gh_jid=4708470006

## Job description

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.

ClassPass offers thousands of fitness and wellness experiences worldwide, helping people lead active, balanced lifestyles. Our platform makes discovering and enjoying activities simple, personalized, and joyful—whether it's fitness classes, self-care sessions, a healthy lunch, or a new adventure. Join us in shaping healthier, more vibrant communities around the globe.

## JOB FAMILY SUMMARY:

The ClassPass International team is responsible for growing and strengthening our partner ecosystem across global markets. This includes acquiring high-quality new fitness, wellness, and experiential partners, as well as nurturing and expanding relationships with existing partners. Through a combination of market expertise, strong local relationships, and strategic sales and account management, the team ensures we deliver exceptional value to our members and long-term success for our partners.

## JOB SUMMARY:

The Account Associate supports the success and retention of ClassPass fitness and wellness partners across their region. This role is focused on day-to-day partner service, platform optimisation, and post-sale support. While primarily reactive, the Account Associate plays a vital role in ensuring partners are set up for success, resolving issues efficiently, and enabling the broader account management team to focus on strategic growth.

## MINIMUM QUALIFICATIONS AND REQUIREMENTS:

- 0–1 years of experience in customer support, account coordination, or operational roles.
- Strong communication and organisational skills.
- Comfort using CRM systems, email platforms, and spreadsheets.
- Detail-oriented, with the ability to manage multiple tasks at once.
- Exceptional verbal and written English and German
- Alignment with Playlist core values and an eagerness to learn in a fast-paced environment

## PRINCIPAL DUTIES AND RESPONSIBILITIES:

- Serve as the first line of support for ClassPass partners, resolving operational questions and issues via email and support channels.
- Maintain up-to-date partner information in systems and ensure accurate listings and class schedules.
- Collaborate with Account Managers to prepare reports, surface key partner needs, and support outreach campaigns.
- Assist in the onboarding process for new partners, ensuring smooth activation on the platform.
- Monitor partner performance and flag any concerns or opportunities to the broader team.
- Deliver excellent partner experience by responding promptly, professionally, and empathetically.

Have we piqued your curiosity?

Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.

The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our [California Applicant Privacy Notice](https://co.mindbodyonline.com/legal/california-privacy-policy) or [International Applicant Privacy Notice](https://co.mindbodyonline.com/legal/international-team-member-privacy-notice) (as applicable).

## About ClassPass

## Company Overview
- **One-liner**: ClassPass operates a subscription platform connecting members to thousands of fitness, wellness, and beauty studios and services globally.
- **Entity Type**: Private (Acquired by Mindbody in 2021, now part of Playlist)
- **Headquarters**: New York, New York, United States
- **Founded**: 2013
- **Founders**: Payal Kadakia, Sanjiv Sanghavi

## Core Business
- **Industry**: Consumer services – fitness, wellness, beauty
- **Target customers**: B2C (individuals seeking classes and appointments) and B2B (employers offering wellness benefits)
- **Mission**: “To motivate people to live inspired lives every day by introducing and seamlessly connecting them to soul-nurturing experiences.”

## Products & Services
- **ClassPass App (Consumer)**: A subscription that gives access to in-studio and outdoor fitness classes (HIIT, yoga, cycling, etc.), wellness appointments (massages, salons), and on-demand streaming workouts. Available in 30 countries.
- **ClassPass Corporate Wellness**: A B2B benefit platform that companies can offer employees to access fitness and wellness services, helping improve employee health and retention.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: Annual Revenue – USD 150,000,000 (estimated); Total Funding – USD 557,775,000
- **Notable Investors/Partners**: Temasek Holdings (led Series C), Google Ventures, Emergent Ventures, and others. Acquired by Mindbody in 2021; parent company is now Playlist.
- **Growth Signals**: Headcount of ~583 employees (+32.3% YoY); presence in 30 countries; recent expansion into beauty and salon verticals; over 55 active job postings as of mid-2025.

## Competitive Advantages
- Largest aggregator of boutique fitness and wellness studios with a global network
- Strong brand recognition and a loyal subscriber base
- Dual B2C and B2B revenue streams (corporate wellness benefits)
- Data-driven recommendations and personalization powered by usage analytics
- Parent company Playlist provides cross‑brand synergies with Mindbody and Booker

## Strategic Focus
- Deepening the corporate wellness offering through integration with employer benefits
- Expanding into additional wellness categories (beauty, salons, spas)
- Leveraging the Mindbody ecosystem to scale merchant relationships and technology
- Maintaining a remote-first culture while investing in AI‑driven personalization

## Why Work Here
- **Remote culture**: ClassPass supports a globally distributed workforce with virtual onboarding, Slack‑based communication, and optional in‑person team offsites.
- **Work-life balance**: Employee reviews on LinkedIn (3.8/5) and Indeed (4.1/5) highlight manageable stress and enjoyment at work.
- **Benefits**: Generous paid time off, family leave, full medical benefits, financial wellbeing programs, wellness stipends, and work‑from‑home equipment stipends.
- **DEIB**: Formal Diversity, Equity, Inclusion & Belonging program and Employee Resource Groups (ERGs).
- **Growth opportunities**: 55 open roles; recent rapid headcount growth; employees report solid career development possibilities.
- **Notable perks**: Free class credits, virtual Taco Tuesdays, panel discussions, and team offsites.

## Sources
1. [classpass.com/about](https://classpass.com/about)
2. [classpass.com/about/careers](https://classpass.com/about/careers)
3. [linkedin.com/company/classpass](https://www.linkedin.com/company/classpass)
4. [indeed.com/cmp/Classpass](https://www.indeed.com/cmp/Classpass)

## Other roles at ClassPass

- [Field Account Executive - Edinburgh](https://feeny.ai/job/field-account-executive-edinburgh-classpass-united-kingdom-2tkcq8y9td61) — United Kingdom
- [Sales Manager - France](https://feeny.ai/job/sales-manager-france-classpass-france-c48324e09jez) — France
- [Strategic Program Lead](https://feeny.ai/job/strategic-program-lead-classpass-united-states-jpyhhnf4m8ft) — United States
- [Senior Product Counsel, Legal](https://feeny.ai/job/senior-product-counsel-legal-classpass-united-states-26pgc22mh97g) — United States
- [Senior Technical Recruiter - Contractor (Remote)](https://feeny.ai/job/senior-technical-recruiter-contractor-remote-classpass-united-states-8v9sx8s1y20j) — United States
- [Corporate Account Executive](https://feeny.ai/job/corporate-account-executive-classpass-spain-fsf3et3fg25j) — Spain
- [Sr Software Engineer - Backend](https://feeny.ai/job/sr-software-engineer-backend-classpass-united-states-v8aqq16de01p) — United States
- [Sr Software Engineer - Android](https://feeny.ai/job/sr-software-engineer-android-classpass-united-states-kr6gn866dm54) — United States
- [General Manager - DACH (m/w/d)](https://feeny.ai/job/general-manager-dach-m-w-d-classpass-germany-qrtwg208csqk) — Germany
- [Senior Product Manager, Internal Operations Squad (IOPS)](https://feeny.ai/job/senior-product-manager-internal-operations-squad-iops-classpass-mexico-7dyhav4c0wsg) — Mexico