---
title: 'Account Development Rep II at UserGems'
canonical: 'https://feeny.ai/job/account-development-rep-ii-usergems-remote-caz9ejg1xphx'
type: 'job'
last_seen: '2026-09-12'
---

# Account Development Rep II at UserGems

- **Company:** UserGems
- **Location:** Remote
- **Work type:** remote
- **Posted:** 2023-04-03
- **Last confirmed live:** 2026-09-12
- **Apply:** https://job-boards.greenhouse.io/usergems/jobs/4842854004

## Job description

UserGems is the AI Command Center for outbound and ABM. Think of us as the ‘brain’ behind your go-to-market. We capture account & contact data and buying signals to help companies know who to target, when, and why. Then, take the next actions via humans or AI agents to run personalized outbound and ABM at scale.

UserGems has generated billions in pipeline and revenue for hundreds of start-ups and public companies. Companies like Hubspot, Workday, Crowdstrike, Mimecast, UserTesting, SAP, Outreach see more than 15X ROI in closed-won revenue from UserGems.

## Overview

UserGems' Account Development Reps are the front line of our outbound engine. You'll pick up the phone, work LinkedIn, and turn cold prospects into booked demos for our sales team. You'll report to the Account Development Manager who rolls up to the CMO. This is entry-level with a real growth path.

As an ADR

- You'll own top-of-funnel outbound: hit the phones with confidence, run cold discovery like a consultant, social sell creatively, and test new channels before anyone tells you to
- You'll work hand in glove with demand gen on target accounts every month, and you own the hand-off to the AE team so nothing gets dropped
- You'll work every channel, call, LinkedIn, email, whatever else works, to book meetings
- You'll follow up on demo requests like someone owes you money
- You'll test, tweak, and get creative until your outreach breaks through the noise. The job isn't hitting a daily dial count. It's using everything you've got, phone, LinkedIn, email, the product itself, and your strategic creativity to make quota happen.
- You'll occasionally travel: this role is fully remote day to day, but annual conferences and company events are part of the job.
- You'll become a product expert fast, because you'll actually prospect with UserGems. Not many ADR roles can say they use their own product to do their job

## How you'll ramp

Week 1

- You'll get hands-on with our product, sales process, and tools
- You'll listen to real Gong calls to hear how prospects object and how we handle it
- You'll meet the whole team, one on one

Day 30

- You're almost ramped. Product, pains we solve, value propositions, persona, and discovery have a good foundation.
- You can influence a prospect in a consultative way via cold call
- You're booking meetings on your own

Day 60

- You're running a full list of target accounts efficiently
- You've got personalization at scale down, and somehow you still sound like a human (a funny one) doing it
- You’re experimenting and expanding your impact beyond cold calling channel
- Competitors & common objections: all becoming second nature

Day 90

- You're a real part of the revenue team, not someone still finding their footing
- You're partnering with marketing on campaigns that move pipeline and starting to experiment with your own book of business while still following the roadmap our campaigns lay out
- You’re getting more in-depth with learning the ins and outs of our own tool

What makes you a fit

- 6+ months in a quota-carrying, customer-facing role, consistently exceeding goals and key metrics
- You're not afraid of the phone. You've either done the early-stage prospecting grind or can make a clear case for why you'd excel at it.

Bonus: you’ve cold called into sales, marketing, or revops and:

- You share new ideas, take feedback without flinching, and bring a good attitude on the hard days
- Self-starter energy: entrepreneurial, motivated, and relentless about getting to the outcome - no hand-holding required
- You geek out on AI — using it to work smarter or think more creatively
- You want a fully remote work environment, but you're up for travel to annual conferences and company events

## Compensation

Target compensation for the role is $80,000 OTE annually ($60,000 annual base + $20,000 annual variable) with real opportunity for promotion within the first year.

Why you should join:

- You’ll be part of a fast-growing startup as it scales from 70 to hundreds of employees
- Customers love us! (see our Customers & Hall of Gems pages)
- Employees love working here (see Repvue & Glassdoor reviews) and stay a long time. Median tenure for Director+ is 5 years and median tenure for all employees is 3+ years.
- We just had our best quarter ever (by >2X) and signed our first 7 digit contract.
- We will be cash-flow positive by the end of the year and can create our own destiny.
- We're a remote-first company with employees across the Americas and Europe
- We have company & department-wide in-person off-sites around the world so that everyone stays connected
- We believe strongly in being customer-focused and data-driven in everything we do
- We value individual differences in the workforce and strive to make everyone feel welcomed and accepted, regardless of their skin color, gender or sexual orientation
- Health benefits & competitive salary

## About UserGems

## Company Overview
- **One-liner**: UserGems provides an AI command center for outbound sales and account-based marketing (ABM), using contact-level buying signals to identify high-intent buyers and deploy AI agents for personalized outreach.
- **Entity Type**: Private (Series A)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2020
- **Founders**: Stephan Kletzl (Co-Founder & CTO) – other co-founders not publicly disclosed

## Core Business
- **Primary industry**: Sales & Marketing Technology (GTM AI)
- **Target customers**: B2B sales and marketing teams – SDRs, AEs, ABM marketers, RevOps – from mid-market to enterprise
- **Mission or purpose statement**: “The AI Command Center for outbound and ABM” – helping teams win more deals by surfacing the warmest paths to buyers.

## Products & Services
- **UserGems Platform (AI Command Center)**: A SaaS platform that aggregates 30+ native signals (job changes, intent, website visits, M&A, hiring) plus custom signals, uses AI scoring (Gem-E) to prioritize accounts and contacts, then orchestrates personalized outbound, ABM, and ad campaigns across CRM, sales engagement, and advertising tools.
- **Gem-E AI Agents**: Deployable agents that automatically research, score, and reach out to in-market buyers with personalized emails and tasks, learning from closed-won patterns to improve over time.
- **Integrations**: Works with Salesforce, HubSpot, Dynamics, Marketo, Outreach, Salesloft, Gong Engage, LinkedIn, Meta, Google Ads – no new tools required.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Total Funding: $22.4M (Seed: $2.4M led by Uncork Capital, Jan 2021; Series A: $20M led by Craft Ventures, Oct 2021). Annual Revenue: ~$2.0M (LinkedIn estimate).
- **Notable Investors/Partners**: Uncork Capital, Craft Ventures
- **Growth Signals**: 87 employees (+12.1% YoY); operates in 18 countries; over 350 startups and public enterprises as customers; claims to have generated over $4B in pipeline and $1B in revenue for clients.

## Competitive Advantages
- **Contact-level signals** (not just company-level) for precise buyer targeting.
- **Transparent AI scoring** – model is fully editable and explainable, not a black box.
- **Money-back guarantee** – guarantees at least 1x ROI in revenue generated or refund.
- **Native integrations** with major CRM, marketing, and sales engagement tools, reducing friction for adoption.
- **Continuous learning** – Gem-E improves scoring and messaging based on closed-won data.

## Strategic Focus
- Scaling AI agents (Gem-E) to automate more of the outbound and ABM workflow.
- Expanding enterprise adoption with SOC II, GDPR, and CCPA compliance.
- Enhancing the command center with more signals, deeper analytics, and multi-channel orchestration.
- Opening new markets and hiring across engineering, sales, and customer success.

## Why Work Here
- **Remote-first culture** – all roles are remote; team spans 18 countries.
- **100% paid health, dental & vision** insurance.
- **Home office & tech stipend**.
- **Unlimited paid time off**.
- **Bi-annual team off-sites**.
- **Professional development** budget.
- **Competitive salary & 401K**.
- **Culture**: customer-first, transparent, values differences, cares deeply about teammates, and celebrates diverse backgrounds.
- **Open roles** (as of profile date): Senior Mid-Market Account Executive, Account Development Representative, Senior Account Executive, Senior Security Engineer, Solutions Engineer, Head of Engineering, Chief Marketing Officer.

## Sources
1. [usergems.com/careers](https://www.usergems.com/careers)
2. [usergems.com](https://www.usergems.com/)
3. [linkedin.com/company/usergems](https://www.linkedin.com/company/usergems)
4. [cbinsights.com/company/usergems](https://www.cbinsights.com/company/usergems)
5. [indeed.com/cmp/Usergems](https://www.indeed.com/cmp/Usergems)

## Other roles at UserGems

- [Sr. Full Stack Software Engineer](https://feeny.ai/job/sr-full-stack-software-engineer-usergems-brazil-rteac78cxn1g) — Brazil
- [VP of Sales](https://feeny.ai/job/vp-of-sales-usergems-united-states-e1jyx24kc040) — United States
- [Senior Security Engineer](https://feeny.ai/job/senior-security-engineer-usergems-europe-e9ttdvbnyf4s) — Europe
- [Senior Mid-Market Account Executive](https://feeny.ai/job/senior-mid-market-account-executive-usergems-united-states-rs60m8n19dgk) — United States