--- title: 'Account Development Specialist, End-User at Phoenix Contact' canonical: 'https://feeny.ai/job/account-development-specialist-end-user-phoenix-contact-columbus-gacpf0xxtw2d' type: 'job' last_seen: '2026-10-17' --- # Account Development Specialist, End-User at Phoenix Contact - **Company:** Phoenix Contact - **Location:** Columbus, OH - **Work type:** remote - **Posted:** 2026-10-16 - **Last confirmed live:** 2026-10-17 - **Apply:** https://job-boards.greenhouse.io/phoenixcontact/jobs/8020165003 ## Job description Job Summary As an Account Development Specialist (End-User), you will be on the front lines of customer engagement — identifying, contacting, and selling to new and existing end-user customers and regionally based Engineering firms who could benefit from our products or services. This role is ideal for someone who thrives on direct outreach, enjoys helping people solve problems, and wants to build foundational sales skills in a fast-paced environment. This role is responsible for driving sales of all relevant end-user-focused products by combining a blend of technical knowledge, strategic thinking, and exceptional communication skills. The Account Development Specialist works closely with our Channel and Field Application Engineering teams to ensure customer satisfaction and achieve sales targets.  This role plays a pivotal part in the development of accounts, with the goal of crossing a threshold to where developed accounts are then assigned to Sales Engineers. This position is an individual contributor role and does not include formal people management responsibilities. This is a regional role responsible for Ohio, Kentucky and Western Tennessee. ## Responsibilities - Meet or exceed territory sales quotas as established by the RSM and/or Vice President—Field Sales. - Be proficient in BASE selling skills and implement to build strong customer relationships. - Generate leads through cold calls, emails, and networking events. - Support the preparation of proposals, presentations, and sales materials - Maintain and update CRM systems with accurate client information. Fully utilize the CRM as a communication, reporting, measurement, and tracking tool to enhance productivity. - Collaborate with the entire Phoenix Contact team to align efforts, effectively communicate both verbally and written. - Track and report on business development activities and performance metrics. - Differentiate Phoenix Contact from other component vendors by building “partner” relationships with customers. - Focus on the customer by averaging a minimum of 20 sales calls per week - Be proficient in and drive the use of all sales tools provided to support local markets. - Work closely with Harrisburg Product teams to aid in the development of field presentations and application notes. - Proactively utilize all resources and sales tools to maximize productivity, responsiveness, and customer delight. - Continue personal development through an effective skill-building program as determined by the RSM, Director of Sales, and/or the Harrisburg Training Department. - Demonstrate technical competence on all products/solutions within the area of focus. - Provide forecasts and reports to RSM as required. - Independently and/or in conjunction with regional management, develop and implement effective Mutual Action Plans with assigned distributor locations. - Deliver presentations and hands-on demonstrations of Phoenix Contact products, applications, and technology for the purpose of product sales. - Develop and maintain a working knowledge on all Phoenix Contact products/solutions. - Qualify and follow up on all leads within the assigned territory. - Follow up on all quotations within the assigned territory for the given account portfolio. - Other duties as assigned. ## Qualifications - Four-year degree preferred. - Technical discipline preferred and/or equivalent experience. - 1 to 3 years minimum sales experience in the electronics or industrial automation & controls marketplace. - Experience working with distribution preferred. - Comfortable making cold calls and sending outreach emails. - Self-motivated with the ability to learn and adapt quickly. Essential Job Functions - Must be able to travel via airplane. - Must have a valid driver’s license and be able to travel via automobile for up to six hours at a time. - Must be able to lift a minimum of 50 lbs. - Must be able to travel overnight 35-40% or as dictated by assigned territory. - Comply with company dress code guidelines. - Punctuality is required. ## Perks & Benefits Phoenix Contact offers a generous benefits package that includes medical, dental, and vision coverage, 401k matching, bonus plan and a generous time off package. There are also a wide variety of additional benefits available including 16 weeks fully paid maternity leave & 10 weeks fully paid paternity leave, auto allowance, life insurance, short & long-term disability, assistance, and more! ## #LI-DZ1 Phoenix Contact is committed to the diversity of our employees. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information. If you need special accommodations to access job openings or to apply for a job, please call 717-944-1300 between the hours of 8 AM and 5 PM, Eastern Standard Time, Monday – Friday or email HR@phoenixcontact.com. Notice to Staffing Agencies, Placement Services, and Professional Recruiters: Phoenix Contact has an internal Staffing Department. Recruiters are hereby specifically directed NOT to contact Phoenix Contact employees directly in an attempt to present candidates. Phoenix Contact will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Phoenix Contact, including unsolicited resumes sent to a Phoenix Contact mailing address, fax machine or email address, directly to Phoenix Contact employees, or to Phoenix Contact’s resume database will be considered Phoenix Contact property. Phoenix Contact will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Phoenix Contact will consider any candidate for whom a Recruiter has submitted an unsolicited resume to have been referred by the Recruiter free of any charges or fees. Phoenix Contact will not pay a fee to any Recruiter that does not have a signed Phoenix Contact contract in place specific to the position for which the resume was submitted. Recruiting vendor agreements will only be valid if in writing and signed by Phoenix Contact's Head of People & Organization or his or her designee. No other Phoenix Contact employee is authorized to bind Phoenix Contact to any agreement regarding the placement of candidates by Recruiters. By submitting a candidate to Phoenix Contact, recruiters agree to be bound and comply with this policy. ## About Phoenix Contact ## Company Overview - **One-liner**: Phoenix Contact is a global market leader in electrical and automation technology, developing products and solutions for connecting, distributing, and controlling power and data flows to enable a sustainable, electrified world. - **Entity Type**: Private (family-owned since 1923) - **Headquarters**: Blomberg, North Rhine-Westphalia, Germany - **Founded**: 1923 - **Founders**: Not publicly available (family-owned since inception) ## Core Business - Primary industries: Industrial automation, energy, infrastructure, factory automation, process automation, e-mobility, renewable energies - Target customers: B2B – industrial manufacturers, utility companies, infrastructure operators, OEMs, system integrators (40,000+ U.S. customers across nearly every industry) - Mission: "Together, we are creating a sustainable world based on our passion for technology and innovation" – guided by the vision of the All Electric Society, optimizing the entire energy flow from generation to consumption ## Products & Services - **Industrial Components and Electronics**: A wide range of connectors, terminal blocks, relays, power supplies, surge protection, and signal conditioners for industrial control cabinets. - **Device Connectors**: Plug-and-play connection solutions for field devices, sensors, actuators, and data interfaces (e.g., M12, RJ45, circular connectors). - **Industry Management and Automation**: PLCs, I/O systems, industrial Ethernet switches, controllers, safety technology, and software for automation and networking. - **Solutions for E-Mobility**: Charging infrastructure, connectors, and energy management for electric vehicle charging stations. - **Engineering Services and Software**: Project planning tools, configuration software, and digital twin solutions for automation design. ## Market Standing - **Valuation/Market Cap**: Not publicly available (private family-owned company) - **Key Metric**: Annual Revenue – €3.0 billion in 2024 (global) - **Notable Investors/Partners**: No external investors; family-owned and self-financed. Partners include a global network of authorized distributors and 50+ international sales subsidiaries. - **Growth Signals**: Employs 22,000 people worldwide (2025); 1,000+ employees in the U.S. (800 at Harrisburg HQ); over 100,000 unique part numbers; 70+ U.S. patents; strong focus on All Electric Society, electrification, and renewable energy trends. U.S. headquarters near Harrisburg, PA serves as manufacturing and logistics hub for the Americas. ## Competitive Advantages - **Market Leadership**: Global market leader in electrical and automation technology, with 100+ years of brand trust. - **Product Breadth**: Over 100,000 part numbers across three main business fields, offering complete solutions for industrial connectivity and automation. - **Vertical Integration**: In-house manufacturing across multiple countries with varying levels of vertical integration, enabling quality control and supply chain resilience. - **Sustainability Focus**: Clear corporate purpose tied to the All Electric Society and climate neutrality; products designed to help customers reduce energy consumption and emissions. - **Family-Owned Stability**: Independent, long-term decision-making without pressure from external investors; strong culture of trust, innovation, and partnership. ## Strategic Focus - Driving the All Electric Society vision by optimizing energy flow from generation to consumption through electrification, networking, and automation. - Expanding solutions for renewable energy, e-mobility, and smart infrastructure. - Continued investment in sustainability across the value chain: development, manufacturing, logistics. - Strengthening local production (e.g., U.S. manufacturing and distribution center in Harrisburg) to serve regional customers faster and more sustainably. ## Why Work Here - **Culture & Values**: Strong emphasis on mutual appreciation, trust, innovation, and partnership. Family-owned values with a medium-sized company feel despite being a global player. The purpose statement ("Together, we are creating a sustainable world") drives daily work. - **Work Environment**: Modern U.S. campus near Harrisburg, PA features an onsite café, fitness center (with personal trainers), walking trail, game room, and a Functional Health & Wellbeing Center providing medical care on-site (very rare benefit). The workplace promotes work-life balance and employee wellbeing. - **Benefits (U.S.)**: - Tuition reimbursement (80% for continuing education) - Parental leave: 18 weeks fully paid maternity leave, 10 weeks paternity leave - 401(k) with company match and immediate vesting from day one - 15 vacation days + 10 personal days annually, plus a one-week shutdown in December - Individualized training plans and career development progression paths - Onsite training led by top vendors and industry experts - **Entry-Level Opportunities**: Diverse entry-level roles available, including apprenticeships and direct hires. - **Global Presence**: Opportunity to work across 100+ countries with 22,000 passionate, technology-focused colleagues. ## Sources 1. [Phoenix Contact Careers Page](https://www.phoenixcontact.com/en-us/company/careers) 2. [Phoenix Contact Company Page (USA)](https://www.phoenixcontact.com/en-us/company) 3. [Phoenix Contact Group Page](https://www.phoenixcontact.com/en-be/company/phoenix-contact-group) 4. [Phoenix Contact USA Corporate Media Kit (August 2025)](https://assets.phoenixcontact.com/file/eec3ee46-b8e3-4118-b2a2-4c58e0bc01c4/media/original?US_Phoenix-Contact-corporate-media-kit_August-2025_20250805_008335.pdf) 5. 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