---
title: 'Account Director at AKQA'
canonical: 'https://feeny.ai/job/account-director-akqa-amsterdam-5rwy5b0k03w5'
type: 'job'
last_seen: '2026-09-14'
---

# Account Director at AKQA

- **Company:** AKQA
- **Location:** Amsterdam, Netherlands
- **Posted:** 2026-08-17
- **Last confirmed live:** 2026-09-14
- **Apply:** https://www.akqa.com/jobs/8076868/?gh_jid=8076868

## Job description

At AKQA (part of WPP), the Client Services team is responsible for every facet of our enduring client partnerships. We maintain an unwavering commitment to delivering meaningful outcomes and redefining the future of brands and businesses. With a profound empathy for our clients' business context, their customers, and society as a whole, we apply an entrepreneurial mindset to identify and enable opportunities for sustained growth.

As an Account Director, you will be the strategic and operational lead on client relationships, orchestrating delivery across our full spectrum of capabilities: from strategic brand and business transformation work, through digital experience design and delivery, to integrated campaign execution and production management. More than just a manager or consultant, you will foster deep partnerships to drive measurable impact across multiple workstreams and disciplines. Your understanding of client challenges combined with your ability to synthesise diverse expertise will enable you to unlock growth and deliver transformational business results.

Located at Nieuwe Herengracht right in front of the Hortus Botanicus, you will have access to our diverse network of specialists by collaborating across our twelve European studios. You will work in an environment which fosters a meritocratic culture and encourages ownership, and you will be surrounded by some of the brightest minds in their fields.

Strategic Partnership & Account Leadership

- Establish collaborative partnerships with key clients to deliver against business objectives across multiple concurrent initiatives
- Own project level client satisfaction and health with project management and operations partners, balancing short-term delivery with long-term relationship growth
- Identify and nurture organic growth opportunities through deep understanding of client business and proactive capability positioning

Strategic Project Delivery

- Supporting strategic brand, business, and experience transformation projects from discovery through execution and value realisation
- Demonstrate strategic capability when framing client challenges, defining project approaches, and translating business objectives into actionable briefs
- Ensure strategic initiatives focus on delivering tangible, measurable value to the client business

Campaign and Digital Experience Leadership

- Orchestrate integrated campaign delivery across digital channels, ensuring alignment with brand strategy and business outcomes
- Partner with production and execution teams to manage timelines, quality, and resource allocation
- Oversee digital experience initiatives and ensure optimal user-centric delivery

Briefing & Synthesis Excellence

- Effectively empathise with, synthesise, and communicate client requirements in clear, strategic briefs
- Communicate complex strategic recommendations and digital approaches to senior stakeholders with confidence and clarity
- Create comprehensive briefs that set up cross-discipline delivery teams for success

Cross-Discipline Coordination

- Motivate and coordinate multidisciplinary teams across studios, disciplines, and partners
- Partner with specialists in brand strategy, digital product, experience design, campaign planning, and production
- Facilitate collaboration between AKQA practices to deliver holistic solutions

## QUALITIES AND CHARACTERISTICS

- Experience: 3+ years in digital, strategy, or business consulting.
- Digital Expertise: Thorough knowledge of digital and online marketing communications, with technical experience viewed as a plus.
- Autonomy: Ability to identify opportunities to enhance a client's business and grow relationships independently.
- Digital Landscape: A strong understanding of customer experience and digital transformation.
- Problem Solving: Proven ability to make a measurable difference to an organisation, project, or team.
- Global Delivery: Experience managing integrated global or regional campaigns involving multiple stakeholders.
- Business Development: Ability to drive new business opportunities from identification through to conversion.
- Senior Presentation: Experience presenting autonomously at senior levels.
- Cultural Fit: A positive and collaborative attitude with a passion for ground-breaking work.

Explore our extensive range of benefits[here](https://www.akqa.com/studios/amsterdam/benefits/)

We believe great work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach including required in-office days. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

AKQA is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

## About WPP

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit [WPP.com](http://wpp.com/).

## About AKQA

## Company Overview
- **One-liner**: AKQA is a creative agency that combines imagination and technology to design and build transformative products, services, and experiences for the world’s most respected brands.
- **Entity Type**: Private subsidiary (owned by WPP plc)
- **Headquarters**: Not explicitly stated on company site; widely reported as London, UK (global presence across 19 countries and 30 locations)
- **Founded**: 1995
- **Founders**: Not publicly available on company site

## Core Business
- **Primary industry/industries**: Creative agency, digital agency, innovation consultancy, experience design
- **Target customers**: B2B, enterprise clients (global organisations and institutions)
- **Mission or purpose statement**: “Create a better future” – the company states its primary motivation is to imagine and create what matters next, using imagination, technology, craft and speed to make a positive difference in people’s lives.

## Products & Services
AKQA operates through several specialised companies and practices:
- **Experience Design**: Designing digital products, services, and interfaces that are intuitive, beautiful, and culturally resonant.
- **Brand, Industrial Design and Architecture**: Creating brand identities, physical products, and spatial experiences.
- **App Development (ArcTouch)**: Building mobile and connected applications for clients.
- **Brand Experience and Communications (Made)**: Developing brand storytelling, campaigns, and communications strategies.

In addition, AKQA offers consulting, engineering, and innovation services as part of its core agency offering.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private subsidiary of WPP plc, a public company with a market cap of ~£9B as of mid-2025)
- **Key Metric**: Total funding not applicable (subsidiary); revenue not publicly disclosed for AKQA standalone. WPP’s Global Integrated Agencies segment (which includes AKQA) reported £12.3B in revenue for 2024.
- **Notable Investors/Partners**: Parent company WPP plc; long-term clients include many of the world’s most prestigious organisations (specific names not listed on site).
- **Growth Signals**: 
  - 83 Agency of the Year awards
  - 616 Cannes Lions won in the last decade, including multiple Grand Prix awards (Innovation 2025, Glass 2024, Digital Craft 2023, Design 2021)
  - Ranked 9th Most Loved Workplace in the World by Newsweek
  - Named Campaign’s 2023 Digital Agency Global Network of the Year
  - Winner of Fast Company World Changing Ideas Awards (2021, 2022, 2024)
  - Led Gartner’s independent evaluation of Global Marketing Agencies for four consecutive years

## Competitive Advantages
- **Award-winning creative culture**: Consistently recognised at the highest levels of global creative competitions (Cannes Lions, D&AD, Webby Awards).
- **Global scale with local depth**: 30 studios across 19 countries, enabling seamless cross-border collaboration – over 70% of clients work with teams in multiple regions.
- **Long-term client relationships**: Trusted by many of the world’s most respected organisations, with a focus on enduring partnerships rather than project-based work.
- **Multidisciplinary expertise**: Combines strategy, design, engineering, and communications under one roof, allowing for integrated, end-to-end solutions.
- **Culture of innovation**: Emphasis on disciplined experimentation and “zero-to-one” breakthroughs rather than incremental change.

## Strategic Focus
- **Continuing to lead at the intersection of imagination and technology**, with a strong focus on AI, digital craft, and emerging technologies.
- **Becoming the employer of choice** in the creative and innovation industry, as stated on the company’s careers page.
- **Driving growth for society, clients, people, and values** – the company describes itself as “ambitious, growth-oriented” with a commitment to sustainability and equity.
- **Expanding its global footprint** and deepening capabilities through its specialised companies (ArcTouch, Made, etc.).

## Why Work Here
- **Culture highlights**: Recognised as a Great Place to Work and a Best Workplace for Innovators by Fast Company. Newsweek ranked AKQA the 9th Most Loved Workplace in the World.
- **Employee Resource Groups**: Active communities including WE (Women’s Empowerment), BOLD (LGBTQIA+), MIND (mental health), API (Asian & Pacific Islander), and a DEI Council.
- **Learning and development**: AKQA Insight platform offers talks and courses from internal and external experts; formal training programs and WPP Professional Development are available.
- **Mental health and physical wellbeing**: Resources include yoga, meditation, self-care resources, and a focus on disease prevention and resilience.
- **Remote/hybrid policy**: Not explicitly stated on site; the company has physical studios worldwide and emphasises in-person collaboration, though some flexibility may exist depending on role and location.
- **Purpose-driven work**: The company’s stated goal is to “create a better future,” and it backs this with sustainability initiatives and community engagement (e.g., Future Lions competition, Future Academy internship program).
- **Diverse and inclusive environment**: The company is committed to “fostering a varied and equitable work environment” and takes active steps toward equity and representation.

## Sources
1. [AKQA Careers Overview](https://www.akqa.com/careers/)
2. [Working at AKQA](https://www.akqa.com/careers/working-at-akqa/)
3. [AKQA Companies](https://www.akqa.com/companies/)
4. [AKQA Culture](https://www.akqa.com/culture/)

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