---
title: 'Account Director, Design & Technology (I) - China at Kickstarter PBC'
canonical: 'https://feeny.ai/job/account-director-design-technology-i-china-kickstarter-pbc-shenzhen-8jaa9p1penyz'
type: 'job'
last_seen: '2026-11-04'
---

# Account Director, Design & Technology (I) - China at Kickstarter PBC

- **Company:** Kickstarter PBC
- **Location:** Shenzhen, China
- **Posted:** 2026-10-29
- **Last confirmed live:** 2026-11-04
- **Apply:** https://job-boards.greenhouse.io/kickstarter/jobs/5279194007

## Job description

Kickstarter is the leading crowdfunding platform for creative projects across film, games, music, art, design, and technology. Since our founding in 2009, our mission to help bring creative projects to life has been powered by the people behind the work.

Together, we’ve helped creators around the world launch creative projects that have generated billions of dollars in pledges. That same commitment extends inward. Rooted in shared values, Kickstarter invests in the growth and success of our team, treating employees as whole people and empowering them with the autonomy and space to participate in decisions that shape their work and our company.

Kickstarter is seeking a passionate and strategic Account Director, Design & Technology to join our Outreach team in China. This role sits at the heart of our efforts to connect with and support creators, playing a vital role in driving engagement and ensuring creators have the resources and guidance they need to succeed on our platform. Reporting to the Head of Design & Technology, the Account Director, Design & Technology will work closely with cross-functional teams to develop and implement outreach strategies, cultivate relationships within creative communities, and advocate for creators' needs internally. This role will be based in China, primarily supporting the China and greater Asia Technology community that we serve.

As a key contributor to the company's strategy in the Design & Technology categories, this role works across functions to develop and maintain key relationships and partnerships to strengthen Kickstarter's community of Design & Technology creators. You are responsible for maintaining and growing market share in the category through hitting key targets for acquisition of new business and retention of priority creators. The ideal candidate is a proactive, relationship-driven professional with a deep understanding of Design & Technology; strong communication skills; and a passion for empowering creators to bring their projects to life.

Creator Engagement & Support

- Build and strengthen relationships with creators in Kickstarter’s community, connecting with promising businesses and individuals who could use Kickstarter to bring impactful projects to life.
- Track creator interactions using Kickstarter’s CRM, ensuring adherence to service-level agreements (SLAs) for curation and outreach support.
- Own relationships with top-tier creators in the category of focus, assuring consistent communication to retain their business and collaborating with Kickstarter’s creator success team to support their launches.

Community Education & Development

- Identify opportunities to educate and empower creators by sharing best practices, industry insights, and platform resources.
- Serve as the face of Kickstarter within the category of focus, working with Kickstarter’s Communications and Marketing teams to pursue public and press appearances as well as in-person and virtual one-to-many community development opportunities.

Partnership & Ecosystem Building

- Establish and strengthen relationships with institutions and partners within the broader creative ecosystem to build Kickstarter’s referral pipeline.
- Collaborate with industry stakeholders to expand Kickstarter's reach and visibility within key creative communities.

Event Strategy & Representation

- Contribute to Kickstarter’s strategy for industry events, attending as a representative to engage with creators and industry audiences through networking and public speaking opportunities.
- Leverage events to connect with new and returning creators, positioning Kickstarter as the go-to platform for their funding needs.

Strategic Outreach & Growth

- Contribute to the strategy for category of focus, collaborating across the company to meet key targets for revenue, creator retention, and growth.
- Advocate for Kickstarter in a competitive funding landscape, identifying and pitching new prospective creators while working to re-engage and win back those exploring alternate funding paths.
- Gather market intelligence on industry trends and competing platforms to inform outreach strategies and positioning.

Product Adoption & Feedback Loop

- Support the development and rollout of new product features and services by recruiting beta participants and driving adoption among priority creators.
- Serve as an internal champion for the needs of creators, surfacing feedback on product, policies, and user experience to internal stakeholders and collaborating across teams to enhance the creator experience.

Content & Marketing Collaboration

- Utilize Kickstarter’s category-specific curation channels to showcase creators' work and collaborate with marketing teams to feature priority creators across brand channels.
- Develop strategies to highlight success stories and inspire new creators to engage with Kickstarter.

## About You

- You have at least 5 years of professional experience working in Design & Technology, including a network of connections with the community and industry knowledge.
- You have experience and orientation to the Shenzhen and greater China technology ecosystem.
- You have exceptional communication skills in both Mandarin and English: adept at speaking and presenting to small and large groups, and able to represent Kickstarter in a positive light at industry events.
- You have experience working within a global business or startup, working across Asia and North America.
- You have strong knowledge of Design & Technology and an understanding of what makes projects in these areas a good fit for Kickstarter.
- You have a demonstrated ability to collaborate and execute on strategic plans that get data-driven results.
- You have a strong sense of what makes projects within your categories of focus stand out — with the ability to assess quality, innovation, creativity, and clarity of presentation when reviewing a campaign independently.

You can read more about our benefits and working at Kickstarter at our Jobs page:https://jobs.kickstarter.com/ Our Fully Virtual Team

We’re currently able to support employees based in the following US locations: CA, CO, CT, GA, IL, MA, MD, NC, NJ, NY, OR, SC, VA, VT, and WA. We're also able to support employees in the United Kingdom. If you live in—or are willing to move to—any of these locations, we look forward to your application! If there is a required or preferred location for an open role, it will be listed in the job description.

Kickstarter is an equal opportunity employer. As part of our commitment to fight for equality, we work to ensure a fair and consistent interview process. We celebrate diversity, and we are committed to an inclusive work environment.

Reminder to applicants: Authentic communications from Kickstarter will always originate from official Kickstarter email domains (@kickstarter.com). Exercise caution and verify the legitimacy of anyone who claims to be representing Kickstarter on other platforms.

Please reach out to Kickstarter’s Help Center to report potentially fraudulent contact here: https://help.kickstarter.com/hc/en-us/requests/new

## About Kickstarter PBC

## Company Overview
- **One-liner**: Kickstarter is a crowdfunding platform that helps creators raise funds to bring creative projects to life, from films and games to art and design.
- **Entity Type**: Private (Public Benefit Corporation – PBC, for-profit with a social mission)
- **Headquarters**: Brooklyn, New York, USA
- **Founded**: 2009
- **Founders**: Perry Chen, Yancey Strickler, Charles Adler

## Core Business
- **Primary industry**: Crowdfunding / Creative Project Funding
- **Target customers**: B2C (creators and backers – individuals and small teams); also B2B (creators can be small businesses, artists, musicians, etc.)
- **Mission or purpose statement**: “To help bring creative projects to life.” The company is a Public Benefit Corporation, committed to positive outcomes for society as much as for shareholders.

## Products & Services
- **Kickstarter Platform (Crowdfunding)**: An all-or-nothing funding model where creators set a goal and backers pledge money; if the goal is met, the creator receives funds (minus a 5% fee and payment processing fees of ~3–5%). No equity or financial returns are offered to backers.
- **The Creative Independent**: A resource hub offering advice and guides for creators, launched by Kickstarter.
- **Creators-in-Residence Program**: A local community program based at the Brooklyn headquarters.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (Kickstarter is private and does not disclose valuation).
- **Key Metric**: Over 20 million people have pledged a total of $7 billion to projects since launch (as of the press page). Revenue is not publicly disclosed; the company earns a 5% fee on successfully funded projects.
- **Notable Investors/Partners**: Not disclosed in available sources. Stripe is the payment processing partner. No explicit investor list is provided.
- **Growth Signals**: Projects funded on Kickstarter have won Grammys, Academy Awards, and been acquired by Netflix and Amazon Prime. The company became Climate Neutral certified and maintains a fully remote workforce. It continues to hire across product, marketing, and support roles.

## Competitive Advantages
- **Trusted Brand**: Longest-standing crowdfunding platform for creative projects, with a strong reputation and community of over 20 million backers.
- **Public Benefit Corporation structure**: Legally commits to social and artistic goals alongside profit, differentiating from purely commercial platforms.
- **All-or-nothing model**: Reduces risk for backers and incentivizes creator effort.
- **Creator ownership**: Creators retain 100% ownership of their work; no equity or loans are offered.

## Strategic Focus
- **Mission-driven growth**: Prioritizing arts, inequality reduction, and creative independence. The company donates 5% of after-tax profit to organizations fighting systemic inequality and promoting arts education.
- **Expanding remote work**: Fully distributed team across the US, UK, and Canada, with plans to grow.
- **Community & ecosystem**: Running the Creators-in-Residence program, affinity groups, and social events to maintain culture.

## Why Work Here
- **Fully remote**: All full-time employees can work from anywhere in supported locations (US states, UK, Canada). The company offers a yearly stipend for remote working and wellness.
- **Culture**: Values life outside work, experimentation, and curiosity. Team members are passionate about art and creativity. Affinity groups (Black at Kickstarter, Parents, Azns, Queerstarter, Gender Justice) and social events are part of the culture.
- **Benefits**: 3% safe harbor 401K contribution, world-class healthcare, 16 paid vacation days, paid holidays, 25 annual paid volunteer hours, and a continuous learning stipend.
- **Impact**: Employees directly contribute to helping creative projects happen and shaping a more vibrant creative world.

## Sources
1. [kickstarter.com/about](https://www.kickstarter.com/about)
2. [kickstarter.com/press](https://www.kickstarter.com/press)
3. [jobs.kickstarter.com](https://jobs.kickstarter.com/)
4. [job-boards.greenhouse.io/kickstarter](http://job-boards.greenhouse.io/kickstarter)

## Other roles at Kickstarter PBC

- [Community Manager](https://feeny.ai/job/community-manager-kickstarter-pbc-remote-ezzgvpp6bdrd)
- [Director, Growth & Product Marketing](https://feeny.ai/job/director-growth-product-marketing-kickstarter-pbc-remote-s11k61w0ctqt)
- [Director, Tax](https://feeny.ai/job/director-tax-kickstarter-pbc-remote-a1qdhd9te21k)