--- title: 'Account Director, Enterprise Sales at HONK' canonical: 'https://feeny.ai/job/account-director-enterprise-sales-honk-remote-646r84m3q632' type: 'job' last_seen: '2026-09-13' --- # Account Director, Enterprise Sales at HONK - **Company:** HONK - **Location:** Remote - **Compensation:** $150k–$500k - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-07-09 - **Last confirmed live:** 2026-09-13 - **Apply:** https://jobs.lever.co/honkforhelp/fd76a0dd-e63e-41d0-b27e-dfe19ae67942 ## Job description Honk is a technology-driven roadside assistance platform that connects enterprise customers (insurance carriers, auto clubs, warranty companies, and fleet operators) with a nationwide network of independent service providers. We have a simple, yet challenging, goal to ensure every motorist gets the help they need in a timely fashion We don’t own trucks, but we have built the marketplace, the dispatch engine, and the technology infrastructure that makes it work. We’re PE-backed, scaling fast, and aggressively investing in automation and AI to widen the gap between legacy operators and us, still running on phone trees and spreadsheets. ## The Role As an Account Director, you'll identify strategic opportunities, build executive relationships, navigate complex buying organizations, and lead customers from first conversation through contract execution and successful commercialization. Unlike many enterprise sales organizations, we believe hunting and long-term account management are different disciplines. Once a customer is successfully commercialized, ownership transitions to our Strategic Account Management team, allowing Account Directors to stay focused on what they do best - creating and winning the next enterprise opportunity. You Will: - Create and execute account strategies that open doors, build executive sponsorship, and convert targeted prospects into long-term HONK customers. - Generate a predictable pipeline through strategic prospecting, executive networking, industry engagement, and partner relationships. - Establish trusted relationships with executive decision-makers across insurance, automotive, fleet, mobility, and technology organizations. - Lead complex enterprise sales cycles involving executive leadership, operations, technology, procurement, legal, and finance stakeholders. - Understand customer business challenges and position HONK’s platform to deliver measurable business outcomes. - Develop commercial proposals, executive presentations, business cases, and contract strategies. - Lead contract negotiations through execution while partnering with internal stakeholders to ensure successful customer commercialization. - Collaborate closely with Product, Operations, and Strategic Account Management throughout the sales process. - Maintain accurate pipeline management, forecasting, and CRM reporting. - Represent HONK professionally at customer meetings, conferences, and industry events. Qualifications: - 5+ years of enterprise sales experience selling complex technology or SaaS solutions. - Proven success acquiring new enterprise customers and consistently exceeding sales targets. - Experience managing complex, multi-stakeholder sales cycles with Fortune 1000 or large enterprise organizations. - Executive presence with the ability to build trusted relationships at the C-suite and senior leadership levels. - Strong business acumen with experience developing commercial strategies, business cases, and executive presentations. - Excellent negotiation, communication, and relationship management skills. - Demonstrated ability to thrive in an entrepreneurial environment with a high degree of ownership and autonomy. - Experience within insurance, automotive, fleet, mobility, marketplace, infrastructure, or enterprise technology organizations is strongly preferred. At HONK, we're a community of diverse and passionate individuals who believe in the power of remote work and the strength of inclusivity. As a remote-first company, we embrace the boundless possibilities of collaboration and flexibility, allowing our team members to thrive from anywhere in the US. HONK is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions at HONK are based on merit, qualifications, and business needs without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic as outlined by law. ## About HONK ## Company Overview - **One-liner**: HONK provides an AI-driven, cloud-based platform that redefines roadside assistance for insurance companies, fleets, automotive OEMs, and retailers. - **Entity Type**: Private (Series B, $31.8M total funding) - **Headquarters**: Los Angeles, California, United States - **Founded**: 2014 - **Founders**: Corey Brundage (CEO) ## Core Business - **Primary industry**: Information Technology & Services (roadside assistance technology) - **Target customers**: B2B – insurance companies, automotive OEMs, fleet/rental companies, collision repair & salvage, and membership organizations - **Mission statement**: “Help people get moving again and turn stressful situations into positive, brand-defining experiences.” ## Products & Services - **HONK Core / Enhanced / Enterprise**: Tiered, white-labeled roadside assistance platforms with AI-powered dispatch, real-time tracking, and customer communication tools. - **Specialized Vehicle Services**: Tailored roadside assistance for motorcycles, EVs, and RVs with advanced digital integrations. - **Accident & Vehicle Release Management**: Rapid tow truck dispatch and streamlined vehicle release using digital pathways and automation. - **Catastrophe Event Management**: Real-time vehicle logistics during disaster recovery (e.g., hurricanes, floods). - **Vehicle Logistics**: Efficient towing solutions for bulk vehicle movements with advanced coordination. - **Reimbursement Solutions**: White-labeled, digital interfaces for quick customer reimbursements and fraud prevention. ## Market Standing - **Valuation**: Not publicly disclosed (private company) - **Key Metrics**: - Annual Revenue: $17M (as of 2026) - Total Funding: $31.8M across 6 rounds (Seed, Series A, Series B, Debt) - Headcount: 75 employees (+2.3% YoY) - NPS: 83+ (industry high) | CSAT: 4.7 | Complaint rate: <0.5% - **Notable Investors/Partners**: Lead investors include Altpoint Ventures (led Series A and Series B). Parent company: Frontenac Company. Serves “some of the nation’s largest insurers, fleets, automotive OEMs, and retailers.” - **Growth Signals**: 50% reduction in wait time; highest customer satisfaction ratings in the industry; expanded to Philippines and Japan offices; ongoing investment in AI-driven platform. ## Competitive Advantages - **Proprietary Technology**: 10+ years of developing a purpose-built, AI-driven, cloud-based platform that integrates seamlessly with insurance claims systems. - **Network Effect**: Largest network of service vehicles nationwide, enabling fast, reliable dispatch. - **Customer Loyalty**: Industry-leading NPS (83+) and CSAT (4.7) create a strong retention moat. - **Data & Insights**: Unmatched access to real-time data and analytics, helping partners optimize costs and improve customer experience. ## Strategic Focus - **Current priorities**: Deepening AI capabilities, expanding into specialized vehicle services (EV, RV, motorcycle), and scaling enterprise partnerships with insurance and automotive clients. - **Growth direction**: International expansion (already in Philippines and Japan) and continued product innovation to reduce response times and automate claims processes. ## Why Work Here - **Culture**: Emphasizes five core values (not specified but implied from “few, but mighty”). High employee rating of 3.9/5.0 on LinkedIn (80 reviews) with strong marks for Work-Life (3.9), Culture (3.9), and Career (3.8). - **Remote/Hybrid**: Multiple roles listed as remote (e.g., Sales Engineer, Software Engineer - Full Stack Ruby, Dispatch & Escalations Supervisor). HQ in Los Angeles with on-site roles available (e.g., Sr. Analyst, Strategic Finance in Chicago). - **Notable Perks**: Opportunity to work on a platform that serves millions of roadside calls; high-impact engineering role (full-stack Ruby); commitment to “turning stressful situations into positive experiences.” - **Engineering Culture**: AI-driven, cloud-based tech stack; focus on reliability and real-time systems. ## Sources 1. [honkforhelp.com](https://www.honkforhelp.com/about) 2. [honkforhelp.com](https://www.honkforhelp.com/careers) 3. [honkforhelp.com](https://www.honkforhelp.com/) 4. [linkedin.com](https://www.linkedin.com/company/honk-technologies) 5. 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