---
title: 'Account Director at Monks'
canonical: 'https://feeny.ai/job/account-director-monks-mexico-city-hxx70xew5mjb'
type: 'job'
last_seen: '2026-11-07'
---

# Account Director at Monks

- **Company:** Monks
- **Location:** Mexico City, Mexico
- **Posted:** 2026-10-06
- **Last confirmed live:** 2026-11-07
- **Apply:** https://www.monks.com/careers/6185781004/job?gh_jid=6185781004

## Job description

Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website ([monks.com/careers](http://monks.com/careers)).

The Account Director  will own client relationships, drive commercial success, anticipate business opportunities, and manage complex, high-touch operations in a fast-paced environment. In this role, you will lead the day-to-day client experience focusing on user-generated content, influencer marketing ecosystems, and technical operations. Rather than managing traditional creative agency campaigns or audiovisual productions, you will serve as a versatile commercial and operational partner, building deep client trust, negotiating high-value scope, and structuring scalable teams.

## Responsibilities

- Own client relationships and provide strategic consult, acting as a trusted advisor and business partner to drive client retention and account growth.
- Lead and oversee day-to-day operations specifically tailored to User-Generated Content campaigns, influencer management, and digital product operations (moving away from traditional advertising/audiovisual production approaches).
- Manage the commercial and financial end-to-end process, including Master Services Agreements, SOW, budget creation, revenue tracking, monthly recurring retainers, and internal financial reporting.
- Partner with clients on strategic briefs and lead client presentations, ensuring feedback is efficiently translated into operational execution.
- Help structure, build, and scale new client teams and workflows to support evolving technical and content operations.
- Collaborate closely with internal subject matter experts (project managers, producers, strategy, and tech/content teams) to communicate project requirements and ensure seamless execution.
- Manage client approvals, internal ticketing systems, project management tools, and oversee key meeting schedules and documentation across platforms.

## Qualifications

- 5+ years of account management, commercial, or marketing experience in fast-paced environments (digital product agencies, content platforms, or tech-driven marketing services).
- Proven track record in managing influencer marketing ecosystems, UGC strategies, and digital product/content operations.
- Demonstrated strong business acumen, negotiation skills, and a growth mindset with experience handling high-value client accounts/retainers.
- Hands-on experience managing project finances, budgets, SOWs, and revenue forecasting.
- Excellent communication, presentation, and client relationship-building skills with a focus on establishing long-term operational trust.
- Proficiency in digital productivity tools and project management software (Google Workspace: Docs, Slides, Sheets, or equivalent).
- Advanced English and Spanish communication skills (written and spoken).

## Preferred qualifications

- Direct experience operating within level 6 (L6) leadership structures or senior account management roles in global advertising/tech networks.
- Familiarity with technical and operationally intensive workflows combining technology, content scaling, and data-driven client solutions.
- Strong adaptability to lead non-traditional agency accounts focusing on agile, high-volume content operations and influencer networks.

## #LI-VM1

## About Monks

Monks is the global, digital-first, data-driven, unitary operating brand of S4Capital plc, where our culture centers on how we show up for the work and for one another. That begins with the commitment to strive for mastery—taking deep pride in our craft and creating work that sets the bar. In everyday execution, we drive momentum by choosing bold action rather than waiting for certainty. Above all, our teams are stronger together, bringing diverse perspectives into a unified team that communicates with clarity, trust, and mutual respect.

This commitment to craft and innovation translates directly into widespread industry acclaim: Monks was named a Contender in The Forrester Wave™: Global Marketing Services and a leader in the 2026 Gartner® Magic Quadrant™ for Global Digital Marketing Agencies. It ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization (2025), Monks was also awarded Business Intelligence Group’s 2026 Excellence in Artificial Intelligence Award in the Human-Machine Interaction Team category. Additionally, Monks.Flow earned AI-based Marketing Solution of the Year at the 2026 AI Breakthrough Awards and a 2026 Global Generative AI Award in the Agentic Marketing Innovation category. Finally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.

## About Monks

## Company Overview
- **One-liner**: Monks is a global digital-first marketing, technology services, and consulting company that connects content, data, and digital media to help ambitious brands grow.
- **Entity Type**: Public (Wholly owned subsidiary of S4 Capital plc, LSE: SFOR)
- **Headquarters**: London, United Kingdom
- **Founded**: 2001
- **Founders**: Wesley ter Haar, Gin Roberscheuten, Terrence de Kat (formerly Terrence Koeman)

## Core Business
- **Primary industry/industries**: Advertising Services, Marketing & Technology Consulting, Digital Content Production
- **Target customers**: B2B, primarily large Enterprises and global brands (Partners with 24 of BCG's 50 most innovative companies, including Netflix, Meta, HP, Dove, and Mondelēz) [monks.com]
- **Mission or purpose statement**: To be a catalyst for change in the industry and communities through technological innovation, creativity, and impactful work, aiming to "win the decade" by making best-in-class work and being the best place to work. [monks.com/careers]

## Products & Services
- **Monks.Flow (AI Platform)**: An AI-powered operating system designed to orchestrate marketing and technology into unified, intelligent systems for real-time brand management. [linkedin.com]
- **Marketing Orchestration**: A service that boosts efficiency and creativity to accelerate marketing results at any scale.
- **Glass Box Media**: A service offering total visibility and control for smarter, more impactful media investments.
- **Technology Services**: Modernizing infrastructure, accelerating product and platform innovation, and delivering next-generation customer experiences.
- **Content Production**: A global studio model blending strategy, talent, and production for effective content with cost savings.
- **Data & AI Consulting**: Services focused on transforming data to fuel customer experience, including AI-powered tools for creative asset production.

## Market Standing
- **Valuation/Market Cap**: Not publicly available for the subsidiary. Parent company S4 Capital plc has a public market cap.
- **Key Metric**: Annual Revenue of **$1.5 Billion** (as per LinkedIn data) [linkedin.com]
- **Notable Investors/Partners**: Parent company S4 Capital plc (Founded by Sir Martin Sorrell). Key Technology Partners include Salesforce, Meta, NVIDIA, Amazon Web Services (AWS), Google Marketing Platform, and Google Cloud. [monks.com/what-we-do]
- **Growth Signals**: Despite a -6.4% YoY headcount decline (now 4,787 employees), the company maintains a massive global footprint across 62 countries. It is actively investing in its AI transformation, highlighted by the "Monks.Flow" platform. The company recently rebranded from MediaMonks to Monks in 2024, signaling a strategic shift. [linkedin.com]

## Competitive Advantages
- **Scale & Global Reach**: Operates in 62 countries, giving it a unique ability to execute complex, global campaigns from a single P&L. [linkedin.com]
- **AI-First Approach**: Has aggressively moved into AI-powered services, including training custom AI models for clients (e.g., Dove's Real Beauty campaign) and building its own AI operating system (Monks.Flow). [monks.com/what-we-do]
- **"One P&L" Model**: Unlike traditional holding companies, Monks offers a unified, non-siloed approach to content, data, and media, which it markets as "foundationally different." [monks.com/careers]
- **Premium Client Roster**: Partners with 24 of BCG's 50 most innovative companies, including tech giants like Meta, Netflix, and HP, creating a strong "halo effect" for talent and capabilities. [monks.com/what-we-do]

## Strategic Focus
- **AI Acceleration**: The company's clear priority is embedding AI across its entire workflow ("from strategy to supply") and scaling its "always-on agents" to change how work is done.
- **Winning the Decade**: Pushing to become the dominant digital partner for brands by unifying marketing and technology into one performance system.
- **Radical Transparency**: A focus on data-driven performance and clear measurement, moving away from traditional opaque agency models.

## Why Work Here
- **Culture of Innovation**: Describes itself as a "digital-first" powerhouse that is "disrupting the industry." The emphasis on AI and technology suggests a challenging, forward-looking environment for engineers and data scientists. [monks.com/careers]
- **Diversity, Equity & Inclusion**: The company explicitly states a commitment to being a "catalyst for change" with a purpose-driven culture focused on DEI. [monks.com/careers]
- **Global & Hybrid Work Environment**: With offices in over 30 cities globally (including London, New York, San Francisco, Amsterdam, Singapore, Buenos Aires, and Tokyo), the company offers significant opportunities for international exposure and likely supports a hybrid work model. [monks.com/careers, linkedin.com]
- **Focus on Engineering & Tech**: With job postings for roles like "Fullstack Engineer," "Implementation Engineer," "Battery Test Engineer," and "AI Craft Director," the company is actively building its technical practice, offering opportunities to work on complex systems at scale. [linkedin.com]
- **Warning**: The company states it will never ask for payment as part of the recruitment process. [monks.com/careers]

## Sources
1. [Monks Official Website](https://www.monks.com/)
2. [Monks Careers Page](https://www.monks.com/careers)
3. [Monks LinkedIn Profile](https://www.linkedin.com/company/monks)
4. [Monks "What We Do" Page](https://www.monks.com/what-we-do)
5. [Monks Careers Search Page](https://www.monks.com/careers/search)

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