---
title: 'Account Executive, Agentic AI at NICE'
canonical: 'https://feeny.ai/job/account-executive-agentic-ai-nice-tokyo-jqd76scp5fq8'
type: 'job'
last_seen: '2026-09-15'
---

# Account Executive, Agentic AI at NICE

- **Company:** NICE
- **Location:** Tokyo, Japan
- **Posted:** 2026-09-09
- **Last confirmed live:** 2026-09-15
- **Apply:** https://boards.eu.greenhouse.io/nice/jobs/4942243101?gh_jid=4942243101

## Job description

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what's the role all about?

This is a rare opportunity to be the first dedicated Agentic AI sales specialist for NiCE in Japan, a newly created role that puts you at the forefront of one of the most exciting product portfolios in enterprise AI today.

Japan’s enterprise landscape is transforming fast, and NiCE is accelerating its presence here. Your focus will be exclusively on our standalone Agentic AI portfolio — Cognigy Agentic AI, Knowledge Management, Agent Assist,and Proactive AI, solutions designed to deliver immediate value within any existing infrastructure, without ripping and replacing what's already there. That flexibility is your competitive edge in a market where enterprises are ready to adopt AI, but on their own terms.

You won't be doing this alone. You'll be backed by an experienced regional team, world-class pre-sales and solution engineering support, and the full weight of a global organisation that's been winning in this space for years. This is a role with real scope to grow — both in terms of market impact and your own career trajectory within NiCE.

How will you make an impact?

- Establish and grow NiCE's Agentic AI presence across Japan's enterprise market, generating new ARR through direct and partner-led sales
- Lead full sales cycles end-to-end — from account planning, discovery, and solution design through to commercial negotiation and close
- Position NiCE's standalone solutions as powerful complements to customers' existing technology investments, articulating clear ROI and integration simplicity
- Build and maintain a strong, qualified pipeline with disciplined forecasting
- Engage and influence senior stakeholders — CXOs, CTOs, and VP-level leaders — across BFSI, telecom, retail, and other enterprise verticals
- Collaborate with channel and GSI partners to extend reach and accelerate deal velocity
- Coordinate with internal pre-sales, product specialists, and solution engineers who are there to support you at every stage
- Represent NiCE at key industry events, conferences, and customer forums across Japan

Have you got what it takes?

- 8+ years of enterprise B2B sales experience with a strong track record in AI, SaaS, or CX technology
- Deep familiarity with the Japanese enterprise ecosystem — you understand how large organisations buy, navigate procurement, and manage multi-stakeholder decisions
- A hunter mindset: you create pipeline, not just manage it
- Ability to position standalone, composable solutions alongside incumbent technologies — this is a strength, not a limitation
- Strong commercial acumen — you can build compelling ROI narratives and handle complex deal structures with confidence
- Consultative selling skills with the ability to translate AI capabilities into tangible business outcomes
- Experience engaging C-suite and VP-level executives across enterprise accounts
- Comfortable working across a partner ecosystem including GSIs, regional SIs, and channel partners
- Excellent communication and executive presence — in English and Japanese

## About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

## About NICE

## Company Overview
- **One-liner**: NICE provides AI-powered cloud platforms that automate customer service and workforce engagement, enabling organizations to deliver extraordinary customer experiences.
- **Entity Type**: Public (NASDAQ: NICE)
- **Headquarters**: Ra'anana, Israel (Global HQ); Hoboken, New Jersey, USA (Americas HQ) – locations listed in careers page indicate dual HQ presence.
- **Founded**: Not explicitly stated in provided search results (commonly known as 1986, but no source in this data)
- **Founders**: Not publicly available from provided sources

## Core Business
- **Primary industries**: Contact center software, customer experience (CX) automation, workforce engagement management, financial crime and compliance (via NICE Actimize), public safety (policing and criminal justice).
- **Target customers**: B2B – enterprise, mid-market, and small-to-medium businesses across industries; also government and financial institutions.
- **Mission/purpose**: To transform the world with AI that puts people first – automating engagements into proactive, safe, intelligent actions.

## Products & Services
- **NICE CXone**: Cloud-native contact center as a service (CCaaS) platform with AI-powered self-service, routing, workforce engagement management, and analytics.
- **NICE Actimize**: Financial crime, risk, and compliance solutions for over 1,000 financial institutions.
- **NICE Inform / Justice**: Solutions for public safety, policing, and criminal justice operations (30,000+ agencies).
- **AI & Automation Layer**: Purpose-built CX AI embedded across all products, including proactive AI agents, knowledge management, and digital self-help across 30+ channels.

## Market Standing
- **Valuation/Market Cap**: Not directly provided in search results.
- **Key Metric**: Annual Revenue (Non-GAAP) of **$2.735 billion** (FY 2024), with 15% year-over-year growth.
- **Notable Investors/Partners**: Not listed in provided materials; however, NICE has a large partner ecosystem and is trusted by over 27,000 customers, including >85% of the Fortune 100.
- **Growth Signals**:
  - 10,000+ employees, including >3,000 software engineers and 650 AI engineers.
  - Named a Leader in Gartner Magic Quadrant for CCaaS for 11th consecutive year (2025).
  - Forrester Research named NICE the industry CCaaS Leader with strongest offering and strategy.
  - 25 billion+ interactions powered annually.
  - Strong financials: Non-GAAP operating income of $850M (31.1% margin), cash from operations $833M.

## Competitive Advantages
- **30+ years of leadership** in the contact center and CX space with a proven track record of enabling digital transformations.
- **Massive R&D investment**: >3,300 R&D professionals and 650 dedicated AI engineers; 195+ patents.
- **Comprehensive, unified suite**: Combines AI self-service, routing, workforce management, and analytics on one cloud-native platform.
- **Global scale**: 27,000 customers across 150+ countries, 27 local offices.
- **Partner community**: Industry’s largest community of CX partners for customization and extension.

## Strategic Focus
- Deepening AI-native capabilities (proactive agents, automation at scale).
- Expanding digital-first contact center adoption and migrating on-premise customers to cloud.
- Targeting vertical markets (financial services, public safety) with specialized solutions.
- Continued investment in R&D and innovation – maintaining market leadership in CCaaS and workforce engagement.

## Why Work Here
- **Culture**: “Based on respect and teamwork”, strives for excellence, encourages out-of-the-box thinking and rewards excellence – both individual and collective growth.
- **Flexibility**: NiCE-FLEX hybrid model (2 days in office, 3 days remote) for most roles; fully remote options for customer-facing positions.
- **Learning & Development**: Comprehensive online learning platforms, external certifications, conferences, leadership workshops, and an annual global career development event.
- **Internal mobility**: Strongly encouraged – employees can move to new roles, relocate internationally, or pivot to new disciplines.
- **Benefits**: Comprehensive health insurance (including family), pension schemes, flexible working hours, global and local holiday celebrations, awards and competitions, and a strong focus on health & safety.
- **Employee Voice**: Regular, confidential engagement surveys managed by an external firm to continuously improve the employee experience.
- **Global community**: Involved in local communities, including the NiCE Code: Coda mentorship program for young girls in coding.

## Sources
1. [NICE Careers Page](https://www.nice.com/careers)
2. [Working @ NiCE](https://www.nice.com/company/corporate-responsibility/working-at-nice)
3. [About NiCE](https://www.nice.com/company/about-us)
4. [NICE Corporate Overview (PDF, Dec 2025)](https://resources.nice.com/wp-content/uploads/2025/12/NiCE-Corporate-Overview-Dec-2025.pdf)
5. [Careers – Apply](https://www.nice.com/careers/apply)

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