--- title: 'Account Executive at ASAPP' canonical: 'https://feeny.ai/job/account-executive-asapp-new-york-4rgbg94vw1jp' type: 'job' last_seen: '2026-09-07' --- # Account Executive at ASAPP - **Company:** ASAPP - **Location:** New York, NY - **Compensation:** $220k–$250k - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-09-03 - **Last confirmed live:** 2026-09-07 - **Apply:** https://jobs.lever.co/asapp-2/fe798f4c-76ea-44c4-ac24-4de18fb4931d ## Job description At ASAPP, our mission is simple: deliver the best AI-powered customer experience—faster than anyone else. To achieve that, we're guided by principles that shape how we think, build, and execute. We value customer obsession, purposeful speed, ownership, and a relentless focus on outcomes. We work in tight, skilled teams, prioritize clarity over complexity, and continuously evolve through curiosity, data, and craftsmanship. We're seeking technologists and problem solvers who thrive in fast-paced environments, love collaborating with great talent, and approach every day like it's Day 1. We're a globally diverse team with hubs in New York City, Mountain View, Latin America, and India. If you're driven by continuous learning, rapid pivots, and the challenges of building in a high-growth startup, we'd love to talk. This is more than a job, it's a journey. We are looking for a hungry, energetic, and results-driven Sales Executive to join our team, focused on our mid-market segment. Your primary focus will be on accelerating our growth by identifying, pitching, and closing new customer accounts. You will be instrumental in turning prospects into clients, managing the full sales cycle, and driving revenue from the ground up. ## Key Responsibilities - Generate New Business: Actively seek out new sales opportunities through cold calling, networking, social media (LinkedIn), and lead generation campaigns. - Pipeline Management: Build, manage, and maintain a robust sales pipeline, moving leads from initial contact to closed deals. - Client Pitching & Demos: Conduct engaging product demonstrations and presentations tailored to the needs of potential clients. - Negotiation & Closing: Negotiate contracts, handle objections, and close agreements to meet or exceed monthly and quarterly sales targets. - Market Research: Research potential prospects to understand their business needs and identify market gaps. - CRM & Reporting: Maintain accurate records of all sales activities in CRM software and provide regular reports on progress and performance. - Relationship Building: Develop and nurture relationships with key stakeholders and decision-makers (CEOs, managers). ## Requirements and Skills - Experience: 5+ years of proven success as a Sales Executive (startup experience is a plus), selling SaaS to mid-market software companies. Experience in Customer Experience and/or Contact Center is a plus. - Sales Acumen: "Hunter" mentality with a passion for prospecting and closing net-new deals. - Communication: Excellent verbal and written communication skills for pitching and negotiation. - Tech Savvy: Familiarity with CRM software (e.g., Salesforce, HubSpot) and MS Office. - Results-Oriented: Self-motivated and driven to hit ambitious sales targets. ## What we'd like to see - The "Internal Champion" Factor: Knowledge of how to navigate mid-market organizations and empower an internal champion who speaks the company's language to help position ASAPP effectively. - Relationship First Approach: You are not just a product seller. You prioritize open dialogue and listen with the intent to meet the customer where they are and guide them to where they need to be. - Resource Management: You know how to bring in the right resources at the right time, using the full force of the business to close a deal. - Technical Agility: The AI market moves at lightning speed; you have the ability to master technical product knowledge quickly to stay ahead of the curve. ASAPP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. If you have a disability and need assistance with our employment application process, please email us at careers@asapp.com to obtain assistance. #LI-AG1 #LI-Remote ## About ASAPP ## Company Overview - **One-liner**: ASAPP builds AI-native customer experience platforms that automate and augment human agents in large enterprise contact centers. - **Entity Type**: Private (venture-backed; total funding $380M across 6 rounds) - **Headquarters**: New York, New York, United States - **Founded**: 2015 (company timeline); LinkedIn lists 2014 - **Founders**: Gustavo (surname not publicly disclosed in available sources) ## Core Business - **Primary industries**: Customer service technology, enterprise AI, contact center software - **Target customers**: Large enterprises and contact centers (B2B) - **Mission / purpose**: To solve the toughest challenges in customer service with AI, turning the contact center into the foundation of the agentic enterprise. ## Products & Services - **GenerativeAgent®**: A fully capable AI customer service agent that listens, understands, and acts like a top‑tier human agent (launched May 2024). - **ASAPP CXP (Customer Experience Platform)**: Unites CX systems, data, and workflows in one place to serve customers intelligently (launched November 2025). - **AI-native asynchronous messaging platform**: Original product for digital-first customer conversations. - **Voice AI with speech recognition and automated summaries**: Reduces after‑call work. ## Market Standing - **Valuation / Market Cap**: Not publicly disclosed. - **Key Metric**: Annual revenue estimated at $82.3M (from LinkedIn company profile); total funding $380M. - **Notable Investors / Partners**: Not named in available sources; 6 funding rounds completed. - **Growth Signals**: Headcount of 217 (-0.2% YoY) per LinkedIn; 389 total employees per Built In. Launched two major new products in 2024‑2025 (GenerativeAgent and CXP). Offices in 4 countries and remote presence in Argentina/Uruguay. ## Competitive Advantages - Long‑running focus on AI for customer service (founded 2014/2015) with early breakthroughs in generative language models for agent assistance. - Deep R&D team that publishes foundational AI research and applies it to complex enterprise interactions. - Only company offering an “AI‑native” platform that unifies data, workflows, and AI agents with human‑in‑the‑loop governance. ## Strategic Focus - Expanding from AI agent assistance to full AI‑powered customer service agents (GenerativeAgent). - Platform consolidation via ASAPP CXP to replace fragmented legacy contact center systems. - Serving the world’s largest and most demanding contact centers. ## Why Work Here - **Culture values**: Customer Driven, Grit, Excellence, Teamwork, Speed, Ownership. - **Work alongside** world‑class researchers, engineers, and operators pushing the boundaries of applied AI. - **Work environment**: Hybrid/remote options; offices in New York, Mountain View, Buenos Aires, Chennai, Bangalore; remote positions in Argentina, Uruguay, and US. - **Perks**: - Full health coverage (medical, vision, dental) for employee and family, plus monthly gym reimbursement. - Daily catered meals or food stipends in offices. - 401(k) with company matching (US employees). - Comprehensive maternity, paternity, and family leave. - Generous vacation policy. - Learning & development programs. ## Sources 1. [ASAPP Company Page](https://www.asapp.com/company) 2. [ASAPP Careers Page](https://www.asapp.com/careers) 3. [ASAPP Open Positions (Lever)](https://jobs.lever.co/asapp-2) 4. [LinkedIn Company Profile](https://www.linkedin.com/company/asappco) 5. 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