--- title: 'Account Executive at Citizen' canonical: 'https://feeny.ai/job/account-executive-citizen-remote-23nmpz8xr7jr' type: 'job' last_seen: '2026-10-16' --- # Account Executive at Citizen - **Company:** Citizen - **Location:** Remote - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-10-09 - **Last confirmed live:** 2026-10-16 - **Apply:** https://jobs.ashbyhq.com/citizen/ac1f5345-729e-4ab4-bf38-b946fb7a6524 ## Job description A Note From the Founder Citizen has spent ten years building the only live network of what is happening in American cities right now. For most of that time it was a consumer product. It is now also the fastest way for the people responsible for protecting others at scale, stadiums, hospitals, corporate security teams, to see what is unfolding before anyone calls them. We have customers who will tell you that. What we do not yet have is a sales team built to find the next hundred of them. That is this job. You will work directly with our Director of Sales, with the founder closely involved and with a set of agents that do the research so you can spend your day in conversations. ## The Role Citizen is the #1 safety app in the U.S. Every day, thousands of videos are captured live at the scene of real incidents and distributed in real time to people in every major American city. No other consumer product has this. It is a live network, a newsroom, and a safety tool at once, and it is growing again. Behind the consumer product, we work with hospitals, venue operators, and corporate security teams to give them better visibility, faster response times, and direct access to critical incident data. Our Enterprise offering gives real-time situational awareness to teams responsible for protecting people at scale, from stadiums like MSG to emergency departments to nationwide corporate footprints. We are adding Account Executives to the enterprise team to build the outbound motion alongside our Director of Sales. This is a new-business, full-cycle role: you find the customer, you run the conversation, you close. No account management; once a customer is live, it moves to the team that serves them. ## How We Work Citizen is building an AI-native company: humans and agents working together. For this role that is concrete. Agents build the account lists, enrich the contacts, draft the first touch, and prep the call. You spend your time where it counts: on the phone, in the room, and in the follow-up that moves a deal. You should already be using tools like this and have a clear view of where they help and where they get in the way. ## What You Will Own - The full new-business cycle: target list, first touch, discovery, demo, proposal, negotiation, close. - A pipeline you build and keep at seven figures, roughly half self-sourced through prospecting and events, half from inbound and partner leads, using Apollo, Sales Navigator and HubSpot. - The conversation with security directors, operations leads and executives: what they are protecting, what they see today, and what Citizen adds. - Pipeline hygiene and a forecast in HubSpot that holds up: stages, next steps, close dates, no surprises. - The feedback loop to product and customer success: what buyers ask for, what blocks deals, and what should shape the roadmap. - Your own tooling. You use agents to build lists, enrich contacts and prep calls, and you make them better as you go. ## Your First 60 Days - Days 1 to 30: learn the product, the customers we have and why they bought. Sit in on live deals. Build your target list with the agents and send your first touches. - Days 31 to 60: your pipeline is live and you are measured on the qualified opportunities (SQOs) you created. Ramp is MBO-based against that number. - Day 61 on: fully ramped, on quota, running full cycles on your own accounts. ## Who You Are - A prospector who generates and works their own leads. - A system builder: lightweight, repeatable processes rather than heroics. - A value seller who ties the product back to customer pain and urgency. - Customer-obsessed: you relay feedback and close loops with urgency. - You have sold multi-stakeholder enterprise software, ideally early-stage, with limited playbook or brand recognition. - You bring structured thinking, strong writing, and concise storytelling to every client interaction. - You have a bias for action and a hunger to win, without cutting corners. - You care about the mission and want your work to matter. - You are a mature professional with strong executive functioning. - If you have started something that did not work, say so. We count it as a plus. ## Requirements - 3 to 5 years of quota-carrying, full-cycle B2B software sales. - Finished at or above quota in your last two full years, and can show the pipeline you built to get there. - Self-sourced about half of your own pipeline through prospecting and events. - Generated and maintained a seven-figure pipeline. - Comfortable self-sourcing by email and phone; a hunter, not a farmer. - Demonstrated success in an early go-to-market motion with no established playbook. - AI fluency beyond chat. You have built something that runs without you: an agentic workflow, a dashboard, a scheduled automation. Personal projects count. - Plus, not required: prior SDR experience; security or physical-security vertical experience. - Fluent in HubSpot, Sales Navigator, data enrichment tools and dialers. ## Compensation On-target earnings of $170,000, plus equity. ## About Citizen ## Company Overview - **One-liner**: Citizen is a mobile public safety app that provides real-time, verified 911 alerts to help people stay safe and informed. - **Entity Type**: Private - **Headquarters**: New York, New York, United States - **Founded**: 2017 - **Founders**: Not publicly available ## Core Business - **Primary industry/industries**: Technology, Information, and Internet; Public Safety; Mobile Applications - **Target customers**: B2C (individuals, families, and communities); B2G (law enforcement partners) - **Mission or purpose statement**: "To make the world a safer place" by delivering life-saving information faster ## Products & Services - **Citizen App**: A free mobile application that aggregates, verifies, and provides real-time 911 alerts to users. It uses AI and proprietary technology to process multiple streams of data, including police and fire radio communications, accompanied by live stories, user-generated content, and real-time updates. - **Citizen Premium (Paid Subscription)**: A subscription tier offering additional safety features and benefits, including exclusive access and advanced tools for users. - **Real-Time Safety Operations (RTSO)**: A 24/7 team of analysts that monitor, process, and distribute over 30,000+ real-time public safety incidents daily, ensuring accuracy and preventing the spread of misinformation. ## Market Standing - **Valuation**: Not publicly available - **Key Metric**: Over 9 million people across 60+ cities use the app - **Notable Investors/Partners**: Not publicly available (alumni include individuals from Instagram, Square, Uber, and Google) - **Growth Signals**: Active expansion into new cities ("bringing Citizen to cities that need it most"), scaling the team (150 total employees), and continuous investment in AI-driven technology. ## Competitive Advantages - **Real-time 911 Data Integration**: Access to and processing of live 911 data gives Citizen a unique, time-sensitive advantage over general news apps. - **AI + Human Verification**: A hybrid model of AI-enabled technology and a large, 24/7 team of human analysts ensures accuracy and trust, a key differentiator against misinformation. - **Network Effects**: As more users join, the volume of user-generated content and the speed of incident detection increase, making the app more valuable for everyone in a city. - **Privacy-First Model**: The company explicitly states they have never and will never share user data or use it for advertising, which builds critical trust in a safety app. ## Strategic Focus - **Geographic Expansion**: Prioritizing entry into new cities with a complex process involving local emergency response systems and community engagement. - **Product Enhancement**: Continued investment in AI and proprietary technology to process alerts faster and more efficiently. - **News & Content Operations**: Scaling the teams responsible for real-time content distribution (e.g., Head of News Operations, Senior Manager of News Editorial) to manage the growing volume of safety incidents. ## Why Work Here - **Culture & Values**: Mission-driven environment where "Mission > Team > Individual." Values include acting like an owner, breaking down walls, and thinking big but starting small. - **Team**: Composed of alumni from top tech companies (Instagram, Square, Uber, Google), volunteer EMTs, and violence interrupters, creating a diverse mix of tech expertise and real-world safety experience. - **Work Model**: Hybrid workspace (flexible split between remote and on-site in New York City). - **Notable Perks**: - Fully covered premium for medical, dental, and vision insurance - Equity stock options for all full-time employees - Unlimited PTO (for full-time employees) and 14 weeks of fully paid parental leave - Monthly tech stipend, commuter benefits, and in-office lunches (Tue-Thurs) - Learning and development budget, One Medical membership ## Sources 1. [citizen.com](https://citizen.com/careers) 2. [builtin.com](https://builtin.com/company/citizen) 3. [linkedin.com](https://www.linkedin.com/company/citizen.com) 4. [empllo.com](https://empllo.com/company/citizen) 5. [jobera.com](https://jobera.com/employer/citizen-4/) ## Other roles at Citizen - [Mission Control Specialist](https://feeny.ai/job/mission-control-specialist-citizen-new-york-cgxhtm1g05pp) — New York, NY - [Senior iOS Engineer](https://feeny.ai/job/senior-ios-engineer-citizen-new-york-zn2mtjvhkxcp) — New York, NY - [Senior Backend Engineer](https://feeny.ai/job/senior-backend-engineer-citizen-new-york-ghq9rr310jgg) — New York, NY - [Head of Product, Applied AI](https://feeny.ai/job/head-of-product-applied-ai-citizen-new-york-22x9n0w5rhvn) — New York, NY - [Product Designer, AI Native](https://feeny.ai/job/product-designer-ai-native-citizen-new-york-vx6zq6hya2cn) — New York, NY - [Finance and Business Operations Manager](https://feeny.ai/job/finance-and-business-operations-manager-citizen-new-york-vnh311ejt7dk) — New York, NY - [Live Safety Broadcaster](https://feeny.ai/job/live-safety-broadcaster-citizen-new-york-1mpsqm2bytvb) — New York, NY - [Head of Growth, Applied AI](https://feeny.ai/job/head-of-growth-applied-ai-citizen-new-york-q2810cafgd1e) — New York, NY - [Account Executive](https://feeny.ai/job/account-executive-appian-corporation-paris-weyjghn8451n) — Paris, France - [Account Executive](https://feeny.ai/job/account-executive-sylvera-london-cjthw31game7) — London, United Kingdom