---
title: 'Account Executive, Crisis & Reputation Management at Orchestra'
canonical: 'https://feeny.ai/job/account-executive-crisis-reputation-management-orchestra-new-york-e9hjzcah11y5'
type: 'job'
last_seen: '2026-09-04'
---

# Account Executive, Crisis & Reputation Management at Orchestra

- **Company:** Orchestra
- **Location:** New York, NY
- **Posted:** 2026-08-10
- **Last confirmed live:** 2026-09-04
- **Apply:** https://job-boards.greenhouse.io/orchestra/jobs/8693364002

## Job description

## ABOUT ORCHESTRA

Orchestra is a full-service marketing-communications firm that offers clients across sectors unparalleled strategy, storytelling, and data science expertise. Its growing team of 700+ storytellers and strategists is shaping what's next in communications, with experience that spans consumer, technology, climate and sustainability, education, healthcare, philanthropy, real estate, travel, hospitality and arts and culture, to name a few. Since 2022, Orchestra has acquired nine firms, including: [BerlinRosen](https://www.berlinrosen.com/), [Civitas](https://www.civitaspublicaffairs.com/), [Derris](http://derris.com/), [Glen Echo Group](https://www.glenechogroup.com/), [Inkhouse](http://inkhouse.com/), [M18](http://m18pr.com/), [Message Lab](https://messagelab.com/), [Onward](https://thisisonward.com/) and [Small Girls PR](https://www.smallgirlspr.com/). It also launched [Brightmode](http://www.brightmode.com/), a talent acquisition firm for communications professionals.

People of all backgrounds and abilities are strongly encouraged to apply. BerlinRosen is committed to building and maintaining a diverse staff, and recognizes that its continued success depends on hiring and retaining high-quality creative professionals with a variety of backgrounds and experiences. Opportunities for advancement exist, and we are committed to helping all staff develop and grow.

## ABOUT THE CRISIS AND REPUTATION MANAGEMENT TEAM

Our Crisis and Reputation Management team combines traditional crisis communications helping institutions, companies, nonprofits and high net-worth individuals defend themselves from reputational threats by shaping the narrative swirling around them with advocacy for some of the most important causes of our day—defending civil rights, combating gender and race discrimination, advocating for gun violence prevention. The team serves as high-level strategic partners, helping clients identify a desired outcome and then chart a course to reach it, whether via stakeholder communications, media strategy, leveraging of owned channels or, most often, a combination of those tactics and more.

## ABOUT THIS ROLE

Orchestra is seeking a thoughtful and driven Account Executive to join our Crisis and Reputation Management team. In this role, you will support clients navigating complex, high-profile challenges, from sensitive legal matters to urgent media situations and advocacy campaigns on some of today’s most pressing social issues. You’ll help execute communications strategies that shape public understanding, manage risk, and advance meaningful outcomes for our clients.

Role location: This role is based in our New York, N.Y. office on a hybrid basis. The Crisis and Reputation Management team is in-office at least 3 days per week.

## ACCOUNTABILITIES & QUALIFICATIONS

As an Account Executive on the Crisis and Reputation Management team, you will...

- Implement strategy, creative brainstorming and campaign planning for multiple high-profile accounts
- Manage media monitoring and rapid response for clients
- Write and edit persuasive external and internal documents including vetting reports, research memos, and fact sheets
- Oversee day-to-day communications with clients, including staffing weekly calls, and analyzing press coverage and writing event recaps
- Manage work streams across multiple accounts and across multiple different teams and services around the Orchestra network

Essential skills:

- 3+ years of relevant experience in strategic communications in a PR agency or media outlet, or politics, government or advocacy
- Ability to communicate clearly and effectively, both orally and in writing
- Ability to handle multiple assignments at once, work quickly and meet deadlines in a fast-paced environment
- Strong attention to detail and organizational skills
- Ability to work with a team to meet group objectives

## WORKING AT ORCHESTRA

Salary range (commensurate with experience and skills): $70,000 - $80,000

Orchestra is the first communications company built for today’s media landscape. Since 2022, it’s acquired nine firms, including: [BerlinRosen](https://www.berlinrosen.com/), [Civitas Public Affairs Group](https://www.civitaspublicaffairs.com/), [Derris](http://derris.com/), [Glen Echo Group](https://www.glenechogroup.com/), [Inkhouse](http://inkhouse.com/), [M18](http://m18pr.com/), [Message Lab](https://messagelab.com/), [Onward](https://thisisonward.com/) and [Small Girls PR](https://www.smallgirlspr.com/). It also launched [Brightmode](http://www.brightmode.com/), a talent acquisition firm for communication professionals. Learn more at: [www.orchestraco.com](http://www.orchestraco.com/).

To ensure that applicants are matched with the job that best suits their qualifications and interests, information that you submit may be shared with our network agencies. By providing your information, you are consenting to allow us and our subsidiaries to keep your information on file and to contact you regarding job opportunities, recruitment events and other related updates.

## About Orchestra

## Company Overview
- **One-liner**: Orchestra is a strategic communications and marketing company that combines C-suite advisory, integrated strategy, and multichannel execution to help brands navigate today’s fragmented, fast-moving media landscape.
- **Entity Type**: Private (Privately Held – no disclosed funding rounds; formed through mergers and acquisitions)
- **Headquarters**: New York, New York, United States
- **Founded**: 2024 (as Orchestra; constituent agencies such as BerlinRosen, Derris, Inkhouse have deeper histories)
- **Key Leaders**: Jonathan Rosen (CEO), Jesse Derris (President), Ben Worthen (Chief Product Officer)

## Core Business
- **Primary industry**: Public Relations and Communications Services (integrated marketing, earned media, public affairs, influencer, SEO, paid media, creative)
- **Target customers**: B2B, enterprise, and high-profile organizations (C-suites, brands, nonprofits, policy stakeholders) that need coordinated, advisory-led communications
- **Mission/purpose**: “We shape what’s next” – turning uncertainty into action by uniting advisory, strategy, and execution to earn and sustain the right kind of attention.

## Products & Services
- **Strategic Advisory & C-Suite Counsel**: Working alongside senior leaders to diagnose problems, clarify what matters (customers, employees, policymakers, investors), and design integrated strategies.
- **Integrated Communications Execution**: Coordinated delivery across earned media, content marketing, SEO, influencer, paid media, creative, and public affairs under a single “One Orchestra” model.
- **Prompt Fuel 360 (Answer Engine Optimization)**: A repeatable product that optimizes brand visibility on generative AI platforms (e.g., ChatGPT) by combining earned media, technical SEO, owned content, influencer engagement, and analytics.
- **Intelligence Infrastructure & AI Automation**: Systems that capture data from hundreds of client engagements, standardize delivery playbooks, and embed AI into workflows to make the entire offering smarter over time.

## Market Standing
- **Valuation**: Not disclosed
- **Key Metric**: Headcount ~700+ (website claim includes all collective team members; LinkedIn reports 156 employees under the parent entity, with a -68.6% YoY headcount change – likely reflecting restructuring after acquisitions)
- **Notable Investors/Partners**: No outside funding disclosed; orchestrated through acquisitions of Civitas Public Affairs Group (Sep 2024) and Small Girls PR (Oct 2024). Constituent agencies include BerlinRosen, Derris, Inkhouse, Glen Echo Group, Brightmode Talent, Antenna Group.
- **Growth Signals**:
  - 35 active job postings (up 3,400% YoY, but down 30% quarterly)
  - Launch of product organization and Chief Product Officer role (Ben Worthen)
  - Prompt Fuel 360 already in use across consumer and B2B engagements
  - Active in 6 countries (USA, Serbia, Spain, UK, Canada, Colombia)
  - LinkedIn followers: 10,112 (130.8% yearly growth)

## Competitive Advantages
- **Integrated “One Orchestra” model**: Breaks down silos between earned, owned, paid, and creative – a structure that competing agencies typically cannot offer within a single P&L.
- **Product-driven approach**: Codifying repeatable playbooks and measurement frameworks (e.g., Prompt Fuel 360) that compound knowledge with every engagement, making delivery consistent and scalable.
- **AI-first infrastructure**: Process standardized before automation; each automated workflow feeds data back into intelligence systems, creating a learning loop that gets stronger over time.
- **Depth of talent**: 700+ advisors, strategists, and storytellers from a diverse set of acquired agencies, covering public affairs, consumer PR, creative, and digital.

## Strategic Focus
- **Building the Product organization**: Scaling standardized, repeatable offerings that integrate all disciplines (earned, owned, paid, creative, AI).
- **Embedding AI into client delivery**: Moving from foundation-building (AI tools & training) to embedding AI directly into how work is done – with a focus on automation, intelligence, and compound learning.
- **Expanding Prompt Fuel 360**: Taking the Answer Engine Optimization product to more clients and refining its measurement framework.
- **M&A integration**: Continuing to unify acquired agencies under one operational and cultural umbrella (“One Orchestra”).

## Why Work Here
- **Culture**: Positions itself as a place for “changemakers” – people energized by complexity and collaboration across disciplines. Emphasizes curiosity, transparency, and a forward-looking mindset.
- **Work model**: Headquarters in New York with offices across North America and Europe. Likely hybrid in-office presence given client-facing nature. Not remote-only but flexible locations.
- **Engineering/product culture**: Rapidly building a product organization that values standardization, data, and AI. Offers role of “Account Director, Product” and other innovation-focused positions.
- **Perks & environment**: Not detailed explicitly; however, the blog post highlights an “AI-forward” culture where learning and experimentation are encouraged. Large agency network provides exposure to high-profile clients and complex challenges.
- **Growth trajectory**: Despite headcount fluctuations, the company is investing in product, AI, and integrated delivery – a signal of ambition to lead the next generation of communications.

## Sources
1. [orchestraco.com](https://www.orchestraco.com/)
2. [orchestraco.com/careers](https://www.orchestraco.com/careers)
3. [linkedin.com/company/orchestraco](https://www.linkedin.com/company/orchestraco)
4. [orchestraco.com/leadership](https://www.orchestraco.com/leadership)
5. [orchestraco.com/insights/what-it-means-to-be-a-product-driven-communications-firm](https://www.orchestraco.com/insights/what-it-means-to-be-a-product-driven-communications-firm)

## Other roles at Orchestra

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- [Account Manager](https://feeny.ai/job/account-manager-orchestra-san-francisco-aqajj8zd01ya) — San Francisco, CA / Seattle, WA / OR San Diego, CA
- [Vice President, Arts & Culture](https://feeny.ai/job/vice-president-arts-culture-orchestra-new-york-bbpvn1cbmh41) — New York, NY
- [Account Coordinator, Travel & Hospitality](https://feeny.ai/job/account-coordinator-travel-hospitality-orchestra-new-york-anarnxy9zxy3) — New York, NY
- [Associate](https://feeny.ai/job/associate-orchestra-boston-hk5666xmcqa8) — Boston, MA / Washington, DC
- [Director, Internal Operations, Consumer](https://feeny.ai/job/director-internal-operations-consumer-orchestra-new-york-3qm7tkerg76a) — New York, NY
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- [Director, Influencer Marketing](https://feeny.ai/job/director-influencer-marketing-orchestra-new-york-ny-or-los-angeles-de6n33zaxv8k) — New York NY OR Los Angeles, CA