---
title: 'Account Executive, Enterprise, EMEA at Fullstory'
canonical: 'https://feeny.ai/job/account-executive-enterprise-emea-fullstory-london-vrn9qat2mav0'
type: 'job'
last_seen: '2026-11-08'
---

# Account Executive, Enterprise, EMEA at Fullstory

- **Company:** Fullstory
- **Location:** London, United Kingdom
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-10-28
- **Last confirmed live:** 2026-11-08
- **Apply:** https://jobs.ashbyhq.com/fullstory/cbeac2d7-9ce5-4eda-a798-22452a3d91ba

## Job description

This is a hybrid position requiring in-office attendance 1 day per week at our London office. Candidates must reside within a commutable distance to be considered. Fullstory's behavioral data is no longer just powering dashboards and session replay. It's becoming core infrastructure for how our customers build and debug AI-driven products. We're hiring an Enterprise Account Executive who can sell both stories: the enterprise analytics value Fullstory has always delivered, and the more technical conversation about how that same data helps engineering, product, and ML teams understand what their AI is actually doing in production. This is a complex, full-cycle Enterprise sales role that requires speaking credibly to both business and highly technical buyers. In a typical day, you might:

- Own an Enterprise territory, responsible for business development, client engagement, and generating both new customer contracts and expansion revenue within existing accounts.
- Build and execute long-term account plans for acquiring and growing accounts, grounded in a thorough understanding of the Enterprise sales cycle.
- Actively prospect new business through cold calling, cold emailing, LinkedIn outreach, and your own network.
- Engage credibly with both business and technical stakeholders, including engineering, product, data, and ML teams, articulating how Fullstory's behavioral data supports their goals, from customer experience to AI development.
- Partner with Solutions Engineering, Professional Services, and Customer Solutions Engineering to run value-based, technical evaluations and demonstrations.
- Manage pipeline accurately using our sales tools, with strong forecasting and deal-stage discipline.
- Use AI tools daily to research accounts, personalize prospecting outreach, and summarize deal activity and next steps.

Here's what we're looking for:

- 3–5 years of quota-carrying SaaS closing experience selling into Upper Mid-Market or Enterprise accounts, ideally to stakeholders in Product, Engineering, Data, or AI/ML organizations.
- Experience closing six-figure deals with multiple stakeholders, building relationships and multithreading across both business and technical buyers.
- Track record of quota attainment, including both net-new and expansion revenue, at an annual quota of $1M+.
- Comfort running or supporting value-based technical demonstrations and evaluations, with working knowledge of (or demonstrated ability to quickly ramp on) observability, LLMOps, or AI/ML concepts.
- Proven ability to both source and qualify net-new business and drive expansion within current accounts.

The base salary for this position ranges from £100,000 - £105,000 GBP. Including the base salary, this role has an OTE (on-target earnings) of £200,000 - £210,000 GBP. Total compensation will vary based on relevant experience, qualifications, and market conditions.

#LI-Hybrid #LI-BS1

## About Fullstory

Fullstory is a leading behavioral data platform transforming how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions. It makes every customer experience smoother and more personalized and empowers the employees behind the scenes. We’re building something special at Fullstory- and we’re looking for teammates who are curious, collaborative, and driven to make an impact. We’re especially excited about the potential of AI to enhance efficiency, spark creativity, and elevate our work. If that resonates, explore our[Winning Ways](https://www.fullstory.com/about-us/) to see the values that guide how we work and grow together. How we support you: Fullstorians are committed to building something better- from how we approach our product, to how we care for our customers and each other. Along these lines, we offer:

- Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays.
- Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.
- Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees.
- Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.
- Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up.
- Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances.
- Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.

Fullstory is proud to be an equal-opportunity workplace dedicated to fostering an increasingly diverse community. We want candidates of all human varieties, backgrounds, and lifestyles. There’s no problem that can’t be made better by bringing together people with a broader set of perspectives. If our product, values, and community resonate with you, please apply– we'd love to hear from you!

## About Fullstory

## Company Overview
- **One-liner**: Fullstory provides an AI-powered digital experience intelligence platform that captures and analyzes behavioral data to help businesses understand and improve user interactions.
- **Entity Type**: Private (Series D)
- **Headquarters**: Atlanta, Georgia, United States
- **Founded**: 2014
- **Founders**: Scott Voigt (CEO & Co-founder), Joel Webber (Co-founder)

## Core Business
- **Primary industry**: Behavioral Data Analytics / Digital Experience Intelligence (SaaS)
- **Target customers**: B2B, Enterprise, and Mid-Market companies across industries like Retail, Travel, Gaming, Financial Services, and SaaS.
- **Mission or purpose**: To make every business more customer-centric by providing true behavioral insights that reveal the sentiment between the clicks.

## Products & Services
- **Fullstory Platform (StoryAI)**: An AI-powered analytics engine that turns behavioral data into actionable insights, allowing teams to ask questions and get answers about user behavior without manual digging.
- **Fullcapture**: A privacy-first session recording and replay tool that provides a complete record of every digital interaction.
- **Guides & Surveys**: In-product guidance tools (tours, NPS surveys) to collect feedback and validate UX improvements.
- **Data Direct**: A solution that feeds behavioral data directly into enterprise data warehouses and AI initiatives for custom analysis.
- **Workforce (Employee Experience)**: A solution to improve internal workflows and employee digital experiences.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (Private company).
- **Key Metrics**:
    - **Annual Revenue**: ~$67.2 million
    - **Total Funding**: ~$197.2 million
- **Notable Investors/Partners**: Salesforce Ventures, Google Ventures, Kleiner Perkins, Permira (led Series D).
- **Growth Signals**:
    - Employee count of ~394 (up 10.8% YoY) as of mid-2025.
    - Strong enterprise customer growth, with reported wins including Chipotle, ServiceTitan, Pizza Hut, and VividSeats.
    - Named first in its industry to be certified in Responsible AI.
    - Consistently appears on the Inc. 5000 list.

## Competitive Advantages
- **Patented Behavioral Data Technology**: Fullstory’s platform captures and indexes every user interaction (clicks, scrolls, rage clicks) automatically, providing retroactive analysis without requiring pre-defined events.
- **AI-First Approach (StoryAI)**: Their "StoryAI" engine allows users to ask natural-language questions about user behavior, differentiating them from traditional analytics tools that require complex querying.
- **Privacy by Default**: Automatic PII detection and redaction built into the core product, a critical differentiator for security-conscious enterprises.
- **Data Activation**: The ability to export high-quality behavioral data into other systems (Data Direct) creates a sticky ecosystem play.

## Strategic Focus
- **AI & Automation**: Deepening investment in AI to automate insights and agent-based solutions for both customer and employee experiences.
- **Enterprise Expansion**: Targeting larger, global enterprises with complex digital experiences.
- **Partner Ecosystem**: Deepening integrations with cloud and analytics partners like Google.
- **Responsible AI Leadership**: Maintaining a strong stance on ethical and responsible use of AI in analytics.

## Why Work Here
- **Culture**: Values include "Be Brave," "Take Ownership," "Communicate with Clarity," and "Assess & Adapt." The company emphasizes a culture of curiosity and problem-solving.
- **Remote/Hybrid Policy**: Distributed workforce with ~400 team members across 17 countries and 5 offices. The company is a "global group" and supports international collaboration.
- **Notable Perks**:
    - 90% of health premiums covered.
    - Flexible paid time off.
    - Generous parental leave policy.
    - 401(k) with a 2:1 match.
    - 10 days of company holidays.
- **Engineering & Product Focus**: Strong technical team (119 in technical departments). Recent hires include a new Chief Product and Technology Officer (Claire Fang) and a new CFO (Chad Gold), signaling investment in product and financial maturity.

## Sources
1. [fullstory.com](https://www.fullstory.com/)
2. [fullstory.com/about-us/](https://www.fullstory.com/about-us/)
3. [fullstory.com/careers/](https://www.fullstory.com/careers/)
4. [linkedin.com/company/fullstory](https://www.linkedin.com/company/fullstory)
5. [jobs.ashbyhq.com/fullstory](https://jobs.ashbyhq.com/fullstory/)

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