--- title: 'Account Executive at Higher Logic' canonical: 'https://feeny.ai/job/account-executive-higher-logic-united-states-b8wep5hemdxj' type: 'job' last_seen: '2026-09-14' --- # Account Executive at Higher Logic - **Company:** Higher Logic - **Location:** United States - **Work type:** remote - **Posted:** 2025-09-03 - **Last confirmed live:** 2026-09-14 - **Apply:** https://job-boards.greenhouse.io/higherlogic/jobs/6929975003 ## Job description Company Description At Higher Logic, engagement happens here. As the industry-leading, human-focused engagement platform, we deliver powerful online communities and communication tools to organizations looking to build, retain, and grow their member or customer base. We’re obsessed with engagement, and with over 13 years of experience in the industry, we’ve got it down to a science. We are a global company with offices throughout the US, Canada, and Australia. We serve over 3,000 customers, representing over 350,000 online communities with over 200 million users across 42 countries worldwide. Our team is a thriving community of authentic people with diverse experiences and perspectives. We are honest and genuine and believe sharing ideas and feedback openly helps us succeed. Diversity and empathy bring us #AllTogether and make us stronger. We learn from failure and success because both help us grow and learn. We strive to understand the why behind our actions and bring our best selves to work daily. ## JOB SUMMARY The Account Executive is responsible for selling Higher Logic products by acting as a trusted advisor, communicating the company’s expertise, and providing thought leadership to identify solutions that help our clients meet their most critical business outcomes. The account executive works within an assigned territory and uses the HL team as required to influence client strategy and drive growth. ## ESSENTIAL DUTIES AND RESPONSIBILITIES: - Develop a robust understanding of Higher Logic’s products and services - be an expert in our product offerings, USPs, and competitive differentiators - Meet or exceed quarterly sales targets by driving new opportunities within an assigned territory through outbound prospecting and working inbound leads. - Provide technical, value-based demonstrations based on the specific needs and business outcomes of your prospects - Accurate forecasting of monthly and quarterly bookings to Sales Manager accompanied by diligent pipeline management - Diligently follow Higher Logic’s sales process with keen attention to detail by tracking all activities, notes, and accurate sales stages in Salesforce - Lead with a value-based and consultative sales approach to sell to key stakeholders and decision makers - Partner effectively with Sales Engineers where needed for technical conversations - Collaborate with your peers as well as the product and marketing teams in a fully remote setting - Conduct all business following Higher Logic values, policies, and procedures - All other duties as assigned ## KNOWLEDGE AND ABILITIES REQUIRED: - A desire and curiosity to understand customer needs - Strong interpersonal and presentation skills - Excellent verbal and written communication skills - Ability to consistently follow a defined sales process in a disciplined manner - Ability to successfully negotiate and sell at the C-level - Strong organization and time management skills - Self-starter and competitive mentality - A highly coachable and life-long learner ## EEO Disclosure Higher Logic is committed to equal opportunity.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Higher Logic is committed to ensuring that its application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation to search for a job opening or to submit an application, please get in touch with us by emailing HRBenefits@higherlogic.com - ## About Higher Logic ## Company Overview - **One-liner**: Higher Logic provides an all-in-one online community and engagement platform that helps associations, nonprofits, and B2B/B2C companies build stronger relationships with their members, customers, and employees. - **Entity Type**: Private (backed by JMI Equity) - **Headquarters**: Not publicly available (team members in 3 countries and 29 U.S. states) - **Founded**: 2007 - **Founders**: Rob Wenger and Andy Steggles ## Core Business - **Primary industry/industries**: Community software, member engagement, marketing automation - **Target customers**: Associations, nonprofits, B2B companies, B2C companies (enterprise and mid-market) - **Mission or purpose statement**: “We believe there’s power in community.” The company aims to help organizations “find their purpose through community—driving more connections, more engagement, and more value for your members.” ## Products & Services - **[Higher Logic Thrive](https://www.higherlogic.com/)**: A central community and engagement platform that combines AI with human insight to deliver personalized experiences, automate marketing, and drive member/customer retention and advocacy. Type: SaaS. - **[Vanilla Forums](https://www.higherlogic.com/history/)**: A community forum solution acquired in 2022 to strengthen the company’s B2B and B2C market offerings. Type: SaaS. - **Marketing Automation (Informz, Real Magnet, etc.)**: Acquired platforms that integrate with the community solution to provide email marketing, engagement scoring, and campaign management. Type: SaaS. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private company) - **Key Metric**: Total funding not publicly available; JMI Equity made a strategic investment (amount undisclosed) to accelerate growth. - **Notable Investors/Partners**: JMI Equity; partnerships with best-in-class solutions for jobs, credentialing, learning management, mobile apps, and more. - **Growth Signals**: - Serves over 3,000 organizations with 350,000+ online communities and 200+ million users across 42 countries. - Over 7 billion interactions generated annually. - Continued AI innovation (AI-powered community assistant, predictive personalization). - Acquisitions of Vanilla Forums (2022) and four marketing platforms (Informz, Real Magnet, Socious, Kavi) to expand capabilities. - Rob Wenger returned as CEO to drive product innovation and strategic partnerships. ## Competitive Advantages - **All-in-one platform**: Combines community, marketing automation, and AI in a single solution, reducing the need for multiple vendors. - **Deep domain expertise**: 15+ years focused exclusively on community and member engagement for associations and B2B/B2C companies. - **Scale and trust**: 3,000+ customers and a proven track record of driving retention and advocacy. - **AI integration**: Built-in AI tools that help personalize experiences, predict behaviors, and maximize content reach. ## Strategic Focus - **AI-enabled engagement**: Continuing to embed AI into core solutions to help customers operate more effectively and deliver personalized experiences at scale. - **Ecosystem expansion**: Building partnerships and integrations (jobs, credentialing, learning management, etc.) to create a holistic technology stack for customers. - **Global growth**: Expanding reach across 42 countries and deepening presence in B2B/B2C markets. ## Why Work Here - **Remote-first workplace**: Fully distributed team with employees in 3 countries and 29 U.S. states; remote tools and services provided. - **Culture and values**: Core values include Authentic Character, Energetic Excellence, Casual Approachability, and Conscious Inclusivity. Emphasis on growth mindset, transparency, and empathy. - **Diversity, Equity, Inclusion & Belonging**: Employee Resource Groups (ERGs), an All Together Council, and formal DEIB programs to foster belonging. - **Benefits**: Holistic approach to employee health covering physical, mental, and financial well-being (global benefits). - **Career growth**: Encourages curiosity, initiative, and continuous learning; opportunities to work on cutting-edge AI and community technology. ## Sources 1. [higherlogic.com](https://www.higherlogic.com/) 2. [higherlogic.com/careers](https://www.higherlogic.com/careers/) 3. [higherlogic.com/careers/jobs](https://www.higherlogic.com/careers/jobs/) 4. [higherlogic.com/leadership](https://www.higherlogic.com/leadership/) 5. [higherlogic.com/history](https://www.higherlogic.com/history/) 6. 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