--- title: 'Account Executive at Lalamove' canonical: 'https://feeny.ai/job/account-executive-lalamove-jakarta-2zk0ggt8r0yr' type: 'job' last_seen: '2026-10-18' --- # Account Executive at Lalamove - **Company:** Lalamove - **Location:** Jakarta, Indonesia - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-10-14 - **Last confirmed live:** 2026-10-18 - **Apply:** https://jobs.lever.co/lalamove/919963ac-3e72-4b5d-91e8-5c509e097aa7 ## Job description Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it! Our strength lies in our internal values, namely Passion in serving local communities, empowering SMEs and our driver partners, Execution and Grit because that is how we differentiate ourselves by never giving up and striving for excellence, and Humility - awareness in ourselves to learn from others and never stop improving. At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s delivery needs. Our vision is to bring communities closer and make city life easier by allowing fast and convenient circulation of goods. We realize this vision with a ‘glocal’ approach, building a robust operations team to adapt our product to local networks of businesses and delivery contractors. At the same time, we have ambition to build an international brand by establishing  an even more global presence. As an Account Executive, you will be in charge of growing and retaining our demand from Business Clients in Indonesia and report to the Business Development Manager.  Quick wits, problem solving and a “team first” mentality will be critical to your success.  This role is a unique opportunity to have a measurable impact on your market through the growth of business clients on the Lalamove platform. Think you are up for it? Apply now and join us as #OneLalamove! The recruitment process will be carried out in English, and only shortlisted candidates will be notified. ## What you'll do - Act as the primary point of contact for customer account management and establish trusted relationships with key accounts and stakeholders - Ensure timely and successful delivery of solutions aligned with client needs and objectives - Identify opportunities in existing accounts for cross-selling and upselling, driving revenue growth and customer value - Negotiate contracts and close agreements to maximize profits - Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders - Proactively develop new business with existing clients and identify areas for improvement - Forecast and track key account metrics to inform strategic decision-making and drive business growth - Assist with challenging client requests or issue escalations as needed - Planning, executing and evaluating retention program ## What we seek - Leadership skill to deal with a large and diverse Lalamove community - Strong sense of prioritization and structured mindset to cover multiple things at the same time, without compromising on quality - Ability to stand firm with integrity when deciding for the company in every situation - Data-driven to identify leverages and make decisions for the business in every situation - Strong verbal and communication skill to articulate ideas clearly through the use of a structured approach with proven ability to create framework ## What you'll need - BA/BS degree in Business Administration or relevant field - Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role - Skilled in data analytics tools and reporting - Solid experience with CRM software (e.g. Freshworks, Salesforce, or Zoho CRM) and MS Office (particularly MS Excel and MS Powerpoint) To all candidates- Lalamove respects your privacy and is committed to protecting your personal data. This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice: https://www.lalamove.com/en-hk/candidate-privacy-notice Untuk semua kandidat- Lalamove menghormati privasi Anda dan berkomitmen untuk melindungi data pribadi Anda. Pemberitahuan ini akan memberi tahu Anda bagaimana kami akan menggunakan data pribadi Anda, menjelaskan hak privasi Anda dan perlindungan hukum yang Anda miliki saat Anda mendaftar untuk bergabung dengan kami. Mohon luangkan waktu untuk membaca dan memahami Pemberitahuan ini. Pemberitahuan Privasi Kandidat: https://www.lalamove.com/id/candidate-privacy-notice ## About Lalamove ## Company Overview - **One-liner**: Lalamove is an on-demand delivery technology platform that connects individuals, small businesses, and corporations with a diverse fleet of professional drivers for fast and reliable same-day deliveries across 17 markets. - **Entity Type**: Private (Unicorn, Series F funded) - **Headquarters**: Hong Kong - **Founded**: 2013 - **Founders**: Chow Shing-Yuk (founder), John H.K. Tang (co-founder) ## Core Business - **Primary industries**: On-demand logistics / last-mile delivery, software development (delivery technology) - **Target customers**: Individuals (B2C), small-and-medium businesses (SMB), and large enterprises (B2B) - **Mission**: To empower local communities by making deliveries fast, simple, and affordable ## Products & Services - **On-Demand Delivery Platform (App & Web)**: Mobile-first service that enables users to book deliveries from a fleet of vehicles (motorcycles, sedans, vans, trucks up to 12,000 kg) with real-time GPS tracking and transparent, upfront pricing. - **Business Solutions**: Tailored logistics support for MSMEs and large enterprises, including dedicated account management, pooling options, and API integrations. - **Lalamove Driver App**: Connects driver-partners with delivery and transport requests, providing flexible earning opportunities. ## Market Standing - **Valuation**: Unicorn; total funding raised is approximately $2.476B, with the most recent Series F round (January 2021) led by Hillhouse Investment and HSG at $1.5B (conflicting reports of $1.0B–$1.5B may exist). - **Key Metric**: Annual Revenue of ~$1.04B (2025 estimate); total funding ~$2.48B ([LinkedIn financials](https://linkedin.com/company/lalamove)). - **Notable Investors/Partners**: Hillhouse Investment, HSG, Shunwei Capital, MindWorks Capital, Crystal Stream Capital, and others across 8 funding rounds. - **Growth Signals**: 1,562 employees (+33.8% YoY), presence in 400 cities across 17 markets (Asia, Latin America, EMEA), strong headcount growth driven by expansion into new geographies like Bangladesh, UAE, Saudi Arabia. ## Competitive Advantages - **Scale & Network Effects**: Operating in 17 markets with a large base of driver-partners and users creates a strong moat in local last-mile delivery. - **Technology Platform**: Proprietary matching algorithm, real-time tracking, and dynamic pricing provide efficiency and reliability. - **Asset-Light Model**: No ownership of fleet—works with professional driver-partners, reducing capital expenditure and enabling rapid scaling. - **Multi-Vehicle Fleet**: Covers small parcels (motorcycles) to heavy freight (trucks), serving a wide range of customer needs. ## Strategic Focus - **Geographic Expansion**: Continued growth in Latin America (Brazil, Mexico) and EMEA (UAE, Saudi Arabia), as well as deepening presence in existing Asian markets. - **Tech & AI Innovation**: Hiring for AI roles (e.g., Senior AI Engineer focusing on OCR/VLM) and investing in Business Intelligence, suggesting a push toward automation and data-driven operations. - **Talent Development**: Launch of Global Trainee Program and Tech Graduate Program to build senior leadership and engineering talent pipelines. ## Why Work Here - **Culture**: Described as fast-paced, dynamic, and challenging—employees work in a “startup unicorn” environment with meaningful impact on local communities. - **Work Policy**: Mixed; roles are often listed as on-site (e.g., Hong Kong, Mexico City) with some regional or hybrid positions. - **Growth Opportunities**: Structured graduate programs (Global Trainee, Tech Graduate) and clear career progression across departments (Operations, Sales, Tech, Marketing). - **Perks**: Not explicitly listed, but the company emphasizes “endless opportunities to learn, advance, and grow” and a culture of overcoming challenges as a team. - **Employer Rating**: 3.5/5 on LinkedIn (based on 954 reviews), with strengths in mission-driven work but room for improvement in career development (2.8/5). ## Sources 1. [Lalamove Career Page](https://www.lalamove.com/careers) 2. [LinkedIn Company Profile](https://linkedin.com/company/lalamove) 3. [CB Insights Company Profile](https://www.cbinsights.com/company/lalamove) 4. [Lalamove Philippines About Page](https://www.lalamove.com/en-ph/about-lalamove) 5. [Lalamove Job Board (Lever)](https://jobs.lever.co/lalamove) ## Other roles at Lalamove - [Satış Temsilcisi](https://feeny.ai/job/sat-s-temsilcisi-lalamove-istanbul-kjsz4ykyegg4) — Istanbul, Turkey - [Driver Operations Associate - UAE (2W/4W)](https://feeny.ai/job/driver-operations-associate-uae-2w-4w-lalamove-dubai-6bb5bt0qb0t0) — Dubai, United Arab Emirates - [Public Affairs Associate](https://feeny.ai/job/public-affairs-associate-lalamove-kuala-lumpur-ygtb3zv3ybd6) — Kuala Lumpur, Malaysia - [Marketing coordinator (Temporary position)](https://feeny.ai/job/marketing-coordinator-temporary-position-lalamove-mexico-city-vbx85j8mevx9) — Mexico City, Mexico - [Brand Ambassador (Part Time)](https://feeny.ai/job/brand-ambassador-part-time-lalamove-singapore-w00fd1wyrc71) — Singapore - [Account Management Associate](https://feeny.ai/job/account-management-associate-lalamove-ho-chi-minh-city-dvtaa8za64vj) — Ho Chi Minh City, Vietnam - [Driver Operations Associate (Driver Management)](https://feeny.ai/job/driver-operations-associate-driver-management-lalamove-surabaya-x368n3h0et97) — Surabaya, Indonesia - [Analista de Qualidade](https://feeny.ai/job/analista-de-qualidade-lalamove-sao-paulo-hhmmq8tsp6hp) — São Paulo, Brazil - [Graphic Designer](https://feeny.ai/job/graphic-designer-lalamove-tokyo-4tcnm3r2xmr7) — Tokyo, Japan - [Graphic Designer](https://feeny.ai/job/graphic-designer-lalamove-tokyo-9nwax249rj6m) — Tokyo, Japan