--- title: 'Account Executive, Mid-Market Expansion at Scribe' canonical: 'https://feeny.ai/job/account-executive-mid-market-expansion-scribe-remote-wttej9v8sf94' type: 'job' last_seen: '2026-09-16' --- # Account Executive, Mid-Market Expansion at Scribe - **Company:** Scribe - **Location:** Remote - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-09-01 - **Last confirmed live:** 2026-09-16 - **Apply:** https://jobs.ashbyhq.com/scribe/c8218383-1c02-459f-b256-d888c993c365 ## Job description ## About Scribe Scribe is where exceptional people come to do the best work of their careers. More than 94% of the Fortune 500 use Scribe to own their specialized intelligence: the unique way their teams work, decide, and get things done. Our Specialized Intelligence platform automatically captures how work happens and turns it into a living asset that helps people and AI agents do their best work. We're growing fast, since our founding in 2019, we've grown to 7 million users across 600,000 businesses. Based in San Francisco, we've been named a LinkedIn Top Startup, are valued at over $1 billion, and are backed by leading investors. Join us in our mission to transform how people do work. 📌 About the Role Scribe's Workflow AI platform doesn't stop growing after the initial sale, and that's where you come in. As an Expansion Account Executive, you'll own a portfolio of roughly 55 existing customer accounts and turn them into net new revenue, working closely with Customer Success to identify where our largest customers are ready to expand. You'll spend most of your time on strategic, consultative deals with enterprise organizations of 1,500 to 5,000 employees, helping them adopt new products and use cases, especially Scribe Optimize, as their workflow automation needs mature. 🛠️ What You'll Do - Own net new revenue growth across a book of roughly 50 existing customer accounts - Convert Customer Success Qualified Leads into closed expansion opportunities, while proactively uncovering additional whitespace across your accounts - Run the full sales cycle for expansion deals, from discovery through close - Navigate complex, multi-stakeholder buying groups inside enterprise organizations ranging from 1,500 to 5,000 employees - Close strategic expansion opportunities averaging $75K ACV, with sales cycles typically running 2-5 months - Apply a structured sales methodology such as MEDDPIC or SPICED to manage complex deals and keep forecasts accurate - Use Salesforce, Gong, and Sigma to manage pipeline and surface account insights, and share what you learn to help improve the expansion motion as we scale 🔍 What We're Looking For - Has carried a quota in Mid Market in B2B SaaS or similar sales for 4+ years - Has a career that has moved in one direction: more responsibility, better results, year over year - Has run complex, consultative sales cycles with multiple stakeholders and executive buyers - Knows how to find and close net new opportunities inside an existing account, not just manage upselling and cross selling - Forecasts a pipeline with discipline and uses a structured methodology to navigate complex deals - Asks sharp questions, picks up new products and use cases fast, and partners naturally with Customer Success without losing ownership of the commercial outcome 🚫 This role is not for you if - You're looking for a traditional Account Management or Customer Success role centered on renewals - You'd rather manage existing relationships than go find and close new opportunities - You want a highly structured environment instead of helping build and refine a sales motion that's still evolving 📍 Location Remote, with a requirement to be based permanently in the U.S. We'd love someone on the East Coast, but we're open to exceptional candidates in major metros nationwide. 💰 Compensation All full-time employees receive equity in Scribe. Final offers depend on experience and scope. - On-Target Earnings is determined by tenure, experience, and performance throughout the interview process. Your recruiter will discuss the target range during your first call. - OTE is a 50/50 split, uncapped commission, and accelerators for over-attainment. Total compensation includes cash + equity + benefits. 🎁 Benefits - Health, dental, and vision insurance for you and your dependents - Flexible paid time off and company holidays - 401(k) - Paid parental leave - Daily catered lunch (SF office) - Commuter benefits - Home office stipend At Scribe, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. Scribe is proud to be an Equal Opportunity Employer. ## About Scribe ## Company Overview - **One-liner**: Scribe is an AI-powered platform that automatically captures, documents, and shares workflows, providing the missing context for teams and AI agents to operate efficiently. - **Entity Type**: Private (Series B) - **Headquarters**: San Francisco, California, USA (with employees across 3 continents) - **Founded**: 2020 - **Founders**: Jennifer Smith (CEO) and Aaron Podolny ## Core Business - Primary industry: Workflow documentation, AI-powered process intelligence, and enterprise knowledge management - Target customers: B2B, serving both SMBs and large enterprises (94% of the Fortune 500 are customers) - Mission: "To unleash and uplevel the world's know-how" — making it automatic for the "go-to person" on every team to share how they get things done ## Products & Services - **Scribe Platform**: An AI-powered tool that automatically captures step-by-step workflows as users work, transforming institutional knowledge into documentation, guides, and context that both human teams and AI agents can read. - **Scribe AI**: A suite of AI features that analyzes workflows to surface bottlenecks, redundancies, and time drains; provides data-backed recommendations for automation; and gives AI tools (like agents and copilots) the workflow context they need to perform 71% better. - **Workflow Intelligence**: A product that helps enterprises build their AI roadmap in days by identifying exactly where AI and automation will have the biggest impact and proving ROI. ## Market Standing - **Valuation**: $1.3 billion (as of early 2026, per Fortune reporting) - **Key Metric**: Total funding raised of $130M; YoY revenue growth of 300% - **Notable Investors/Partners**: Not explicitly named in search results, but the company is backed by prominent venture capital firms (early backers mentioned on the about page) - **Growth Signals**: - 6 million+ users and hundreds of thousands of organizations - 94% of the Fortune 500 are customers - 100+ employees across 3 continents - 35 hours saved per person per month for Pro Team & Enterprise customers - 98% of customers say they make fewer mistakes - 95% of leaders say Scribe enables them to do more with less - 12x faster documentation creation ## Competitive Advantages - **Network effects**: Every workflow captured enriches the platform's AI models, making recommendations smarter for all users - **Enterprise-grade security**: Meets SOC 2 Type II, HIPAA, CCPA, GDPR, FERPA, and other compliance standards, with automatic redaction of sensitive data - **AI-native architecture**: Purpose-built to provide context to both human teams and AI agents, solving the "context gap" that limits AI agent adoption in enterprises - **Zero-friction capture**: Documentation happens automatically as users work — no manual steps, no interrupting workflow - **High switching costs**: Becomes the "single source of truth" for all organizational processes, deeply embedded in daily operations ## Strategic Focus - **AI transformation**: Helping enterprises build their AI roadmap in days by measuring exactly where AI and automation will have the biggest impact - **Context for AI agents**: Positioned as the platform that gives AI tools the workflow context they've been missing — a critical enabler for enterprise AI agent adoption - **Scaling the best ways of working**: Ensuring best practices are followed consistently across teams and tools - **International expansion**: Already operating across 3 continents, with continued hiring globally ## Why Work Here - **Culture and values**: Strong emphasis on six core values that drive decisions daily: Accelerate Impact, Rapid Learning Machine, Raise the Bar, Clear is Kind, Make Our Users Heroes, One Team One Dream. These aren't "corporate buzzwords" — they are used regularly in meetings and decision-making. - **High agency, low ego**: Described as a place with no micromanagement, no ego — just "thoughtful, humble, incredibly driven teammates." - **Recruiting as a strategic advantage**: Talent is treated as foundational, not transactional. Hiring managers partner deeply with recruiting from day one. The bar is high but never lowered, even as headcount doubles. - **Rapid growth trajectory**: 300% YoY revenue growth and a $1.3B valuation mean employees are building at scale with significant resources and impact. - **Remote/hybrid policy**: Not explicitly stated, but the company has employees across 3 continents, suggesting a distributed or hybrid model. - **Mission-driven work**: Employees are united by a mission to "uplevel how people do work" and make every team member more effective. ## Sources 1. [scribe.com](https://scribe.com/) — Main product site with customer stats and value proposition 2. [scribe.com/about](https://scribe.com/about/) — Company mission, history, and values 3. [scribe.com/careers](https://scribe.com/careers) — Careers page with culture, values, and growth metrics 4. [scribe.com/library/what-its-like-to-recruit-at-scribe](https://scribe.com/library/what-its-like-to-recruit-at-scribe) — Internal recruiting blog post detailing culture and hiring philosophy 5. [fortune.com](https://fortune.com/2026/scribe-1.3-billion-valuation-ai-workflow/) — Fortune article: "Scribe hits $1.3B valuation as it moves to show where AI will actually pay off" ## Other roles at Scribe - [Staff Design Engineer](https://feeny.ai/job/staff-design-engineer-scribe-san-francisco-8sfppjx7dmvk) — San Francisco, CA - [Customer Support Agent](https://feeny.ai/job/customer-support-agent-scribe-argentina-hdvw99dje35j) — Argentina - [Senior Product Manager](https://feeny.ai/job/senior-product-manager-scribe-san-francisco-0b92k0dt9f7x) — San Francisco, CA - [Staff Backend Engineer, Data Ingestion](https://feeny.ai/job/staff-backend-engineer-data-ingestion-scribe-remote-9dxhb2j128z3) - [Manager, Large Enterprise Sales](https://feeny.ai/job/manager-large-enterprise-sales-scribe-remote-2h1t41mzqtbe) - [Manager, Emerging Enterprise Sales](https://feeny.ai/job/manager-emerging-enterprise-sales-scribe-remote-hck2h6hmwvhm) - [Senior Backend Engineer, Agents](https://feeny.ai/job/senior-backend-engineer-agents-scribe-remote-w1ag1y8314ep) - [Sales Operations Manager, Enablement](https://feeny.ai/job/sales-operations-manager-enablement-scribe-remote-m9grn497w8d9) - [Account Executive, Strategic](https://feeny.ai/job/account-executive-strategic-scribe-remote-dkcynfew8pkw) - [Account Executive, Large Enterprise](https://feeny.ai/job/account-executive-large-enterprise-scribe-remote-7mmpx0vx3x8b)