--- title: 'Account Executive, Mid-Market at Wyllo' canonical: 'https://feeny.ai/job/account-executive-mid-market-wyllo-united-states-vf254h8y3yf4' type: 'job' last_seen: '2026-09-11' --- # Account Executive, Mid-Market at Wyllo - **Company:** Wyllo - **Location:** United States - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-07-08 - **Last confirmed live:** 2026-09-11 - **Apply:** https://jobs.gem.com/nofraud/am9icG9zdDq1flRyzG9iYEZCQWINicz2 ## Job description ## About Wyllo Wyllo is a CX-first, end-to-end risk intelligence platform that helps ecommerce merchants manage fraud, policy abuse, and customer experience across the entire commerce lifecycle. By combining identity signals with behavioral intelligence, Wyllo enables merchants to better understand shopper intent and make smarter decisions across checkout, returns, refunds, and customer support. Wyllo works with leading ecommerce brands and integrates directly into the platforms where merchants manage orders and customer interactions. Learn more at www.wyllo.ai ## About the Role The Mid-Market Accounts Executive at Wyllo is in charge of generating new business and developing market presence by working with mid-market clients. This profession takes a consultative sales approach to understanding customer needs and providing appropriate solutions. The executive will establish and maintain connections with key decision-makers, act as the primary point of contact for queries, and create strategic sales plans. Conducting product demos, developing tailored proposals, and staying current on market developments and competitor activity are all part of the job. Meeting or surpassing sales objectives, guaranteeing high levels of customer satisfaction, and developing new business possibilities to support mid-market development are all indicators of success in this role. You will - Identify, prospect, and engage with mid-market clients to drive new business and expand market presence. - Utilize a consultative sales approach to address client needs. - Build and maintain relationships with key decision-makers and stakeholders within mid-market accounts. - Act as the main point of contact for client inquiries and support. - Develop and execute sales strategies tailored to mid-market clients. Align solutions with client objectives and challenges. - Conduct product demonstrations and presentations to potential clients. - Create and deliver customized proposals and contracts that meet the specific needs of mid-market clients. - Keep up with industry developments, market circumstances, and competitor activity to properly position NoFraud's solutions. - Keep precise records of your sales activity, customer interactions, and pipeline status. Give regular updates and reports on sales performance and development. - Work collaboratively with the marketing, product, and customer success teams to guarantee a smooth client onboarding and continued support. - Provide input to help improve product offers and sales methods. Goals and Expectations: - Meet or exceed sales targets and revenue goals for mid-market accounts. - Ensure high levels of client satisfaction through effective management and support. - Successfully close deals by navigating the sales process and addressing client needs. - Identify and capitalize on new business opportunities within the mid-market segment to drive growth. You have - Proven track record of success in sales, with experience managing mid-market accounts. - Strong ability to understand client needs, present tailored solutions, and negotiate contracts effectively. - Excellent skills in building and maintaining relationships with key decision-makers in mid-market companies. - Exceptional verbal and written communication skills, with the ability to deliver impactful presentations and proposals. - Strong analytical abilities to assess client needs, market conditions, and sales metrics. Work Experience Requirements: - At least three years of experience in sales, with a focus on managing mid-market accounts and closing deals. - Experience in the eCommerce or fraud prevention industry is a plus. - Proficiency with CRM systems and sales tools (e.g., Salesforce, HubSpot) is preferred. Other Requirements: - A bachelor's or associate's degree in business administration, marketing, or a similar discipline is necessary. - Relevant sales or business credentials are beneficial. - The ability to work remotely and manage time properly is necessary. Working at Wyllo We’re a high-performing team that is passionate about fraud and a community driven by values that shape everything we do. We seek passionate and dedicated individuals who align with our core principles; Integrity, Pride, Humility and Impact. - ​​Integrity: We do the right thing, even when it’s tough, and even if no one sees it. We always consider the customer’s best interest in every decision we make. - Pride: We know that the work we do is important, and we take great pride in doing it well. We show up every day with the best intentions, ready to deliver superb outcomes for our team, our customers, and ourselves. - Humility: We leave our egos at the door, approaching problems as a team, with openness and collaboration. We’re willing to be wrong in order to get things right. - Impact: We are results-oriented, we take ownership, and we hold ourselves accountable to get things done and deliver results. If you are excited to collaborate in a fast-paced, purpose-driven environment where your contributions truly matter, we’d love to have you join us! ## Equal Employment Opportunity Wyllo LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics, sexual orientation, political affiliation, military veteran status, domestic violence victim status, or any other protected characteristic under applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ## About Wyllo ## Company Overview - **One-liner**: Wyllo is a CX-first risk intelligence platform that helps ecommerce merchants manage fraud, policy abuse, and customer experience across the entire commerce lifecycle. - **Entity Type**: Private (Seed Stage) - **Headquarters**: New York, New York, United States - **Founded**: The company was formed through the rebranding and merger of NoFraud and Yofi in March 2026. NoFraud was founded earlier. - **Founders**: Not publicly listed for the combined entity. The company was created alongside CX leaders. ## Core Business - **Primary Industry**: Ecommerce Fraud Prevention & Risk Intelligence / Software Development - **Target Customers**: B2B – Ecommerce merchants (mid-market to enterprise), CX and operations leaders - **Mission/Purpose**: To help teams intelligently manage risk and reward, enabling trust-based customer experiences without introducing risk. ## Products & Services Wyllo offers a unified, end-to-end risk intelligence platform with these key modules: - **Payment Fraud Protection**: AI-powered ecommerce fraud screening, backed by human fraud experts, to maximize accuracy and flexibility for merchants. - **Bot and Reseller Detection**: Stops bots and unauthorized resellers from exploiting discounts and depleting inventory. - **Return Fraud and Abuse Prevention**: Uses advanced risk models to spot suspicious behavior and enables personalized return policies. - **Claim and Policy Abuse Prevention**: Identifies risk and intent upstream to prevent account takeovers (ATO) and abuse from turning into refunds or chargebacks. - **Chargeback Management**: AI-driven dispute workflows to win more cases with less effort. - **CX Support Integration**: Embeds risk scores and next-best actions inside CX tools (e.g., Salesforce Service Cloud, Kustomer, Gorgias), turning support touchpoints into risk intelligence. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (Private company). - **Key Metric**: Total Funding – The company has raised funds across multiple rounds: - Non-Equity Assistance (2024-01-16): Led by Visa Inclusive Fintech Accelerator. - Pre-Seed Round (2022-02-28): Led by Kickstart (5 investors). - Seed Round (2024-06-14): 2 investors. - **Notable Investors/Partners**: Visa Inclusive Fintech Accelerator, Kickstart. - **Growth Signals**: - Rebranded and integrated NoFraud and Yofi into a single platform in March 2026, signaling strategic consolidation and expansion. - Reports a **1.6% Revenue Lift** and **70% Fewer Chargebacks** for clients. - Works with notable ecommerce brands including **Everlane**, **Grüns**, and **HexClad**. - Integrates with major platforms like Salesforce Service Cloud, Kustomer, Gorgias, Happy Returns, and Seel. ## Competitive Advantages - **Unified, End-to-End View**: Unlike fragmented solutions that silo pre-purchase, checkout, and post-purchase data, Wyllo combines identity and behavioral signals from the entire customer journey into a single intelligence layer. - **CX-First Approach**: The platform is designed to enhance customer experience, not just block fraud. It helps merchants make the right decision for each customer in each moment, reducing friction for good customers. - **Embedded Intelligence**: Risk scores and next-best actions are embedded directly into merchant workflows (CX tools, returns platforms), making it actionable for operations and support teams. - **Focus on Intent**: Moves beyond simple identity-based fraud detection to understand shopper intent through behavioral patterns, distinguishing between legitimate customers, policy abuse, and organized fraud. ## Strategic Focus - **Platform Unification**: Continuing to integrate and build upon the combined capabilities of NoFraud and Yofi to deliver a single, cohesive risk intelligence platform. - **Deepening Integrations**: Expanding partnerships with ecommerce platforms and CX tools to embed risk intelligence more deeply into merchant workflows. - **Growth & Hiring**: Actively hiring for key roles (Sr. DevOps Engineer, Enterprise AE, Head of Growth, Senior Quality Engineer, Senior Accountant, GTM Operations Manager), indicating a focus on scaling the team and go-to-market operations. ## Why Work Here - **Culture of Impact**: The company describes itself as built with "changemakers" who are "obsessed with understanding your business" and "adapting quickly, curiosity, and thinking ahead." They seek people who "don’t just do the job, they change how it’s done." - **High-Growth Environment**: As a recently rebranded, funded startup with a clear product-market fit and active hiring, this is an opportunity to join a company at an inflection point and have significant impact. - **Remote/Hybrid/Office**: The headquarters is in New York, NY. Job postings list locations like "United States," suggesting a flexible or remote-first policy for many roles. - **Notable Tech Stack**: Employees get exposure to a modern tech stack including: Python, Salesforce, HubSpot, Playwright, Jenkins, Terraform, and more. - **Headcount**: Approximately 72 employees, offering a small-team environment where individual contributions are highly visible. ## Sources 1. [wyllo.ai](https://wyllo.ai/) 2. [wyllo.ai/about](https://wyllo.ai/about/) 3. [LinkedIn - Wyllo](https://www.linkedin.com/company/-wyllo-ai) 4. [wyllo.ai - Rebranding Announcement](https://wyllo.ai/nofraud-rebrands-as-wyllo-introducing-a-cx-first-approach-to-ecommerce-risk-intelligence/) 5. 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