--- title: 'Account Executive (New York) at Edra' canonical: 'https://feeny.ai/job/account-executive-new-york-edra-new-york-h120pz4zjf8y' type: 'job' last_seen: '2026-09-12' --- # Account Executive (New York) at Edra - **Company:** Edra - **Location:** New York, NY - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-07-20 - **Last confirmed live:** 2026-09-12 - **Apply:** https://jobs.ashbyhq.com/edra/5828b791-b317-42fc-bbd7-7dc4ba4ae40e ## Job description ## About Edra Edra is solving one of the hardest problems in enterprise AI: AI models are generic but company processes are specific. We build AI agents that learn how processes actually run, and then run their operations. We're a Series A startup, backed by Sequoia and other leading VC firms, led by Co-Founders who created and led Forward Deployed AI Engineering at Palantir, and we're growing our team in New York and London. We're a deeply technical team of engineers, AI researchers, and strategists with a high bar for talent and a shared belief that exceptional people are the foundation of everything great we'll build. ## The Role We're looking for Account Executives who want to be foundational members of our growing go-to-market team. You'll be one of our first dedicated sales hires, working directly with Edra’s leadership team to build and close a pipeline of mid-market and enterprise accounts. This isn't a role with a fully-formed playbook; it's a role where you write the playbook. You'll own the full sales cycle from prospecting to close, target CTOs and CIOs at complex enterprise organizations, and help us continue our strong pilot conversion rate and build repeatable, scalable revenue. ## What You'll Do - Own a named account list and build a pipeline from scratch, through warm introductions, targeted outreach, and your own network. - Run the full sales cycle: discovery, demo, pilot scoping, commercial negotiation, and close collaboration with leadership on strategic deals. - Conduct consultative discovery conversations with CTO/CIO-level buyers to identify pain, quantify impact, and position Edra's platform as the right solution. - Design and scope paid pilots in partnership with our technical team, ensuring prospects reach the "aha moment" that drives conversion. - Contribute to tight, specific product feedback loops to the product team. Your conversations with customers will directly shape what we build. - Help build the foundations of our sales motion: refining messaging, documenting what works, and creating repeatable processes for the team as we grow. ## What We're Looking For - You've carried a quota in enterprise SaaS or AI for 4+ years and can point to six-figure+ deals you sourced, advanced, and closed yourself. - You're comfortable operating without guardrails. You thrive in environments with ambiguity, take ownership instinctively with a high level of judgment, and don't wait to be told what to do. - You know how to earn credibility with technical buyers; you ask sharp questions, speak the language of CTOs and CIOs, and you're comfortable going deep on complex operational problems. - You get that early-stage startup sales is a different motion, and you're energized by building, not frustrated by the absence of a fully-formed machine. - You're a people person with high standards. You care about doing right by customers, and you know that great enterprise relationships are built on honesty and strong outcomes delivered. Don’t check every box? We'd still love to hear from you. We're looking for exceptional people with unique skills and interests, and we know that great people have different backgrounds and skillsets. Bonus Points - You've sold into IT operations, ITSM, or service management environments. You know what ServiceNow is and why a CTO cares about ticket volumes and organizational knowledge. - You've worked at a company with a technical founder-led sales motion and know what it looks like when product and GTM are genuinely tight. Learn More About Edra - [Watch our Series A announcement video](https://www.linkedin.com/posts/eugen-alpeza_at-palantir-yannis-and-i-spent-years-doing-activity-7440038397383032832-Di8f?utm_source=share&utm_medium=member_desktop&rcm=ACoAABJB3z0BkalWJ3s4sVxB7Gz6TE_b-i8IMto) - [Read our blog post from our launch](https://www.linkedin.com/pulse/edra-out-stealth-edra-ai-wecqe/) - [Learn more about what we're building](https://x.com/edra_ai/status/2034268633308742073) ## Compensation & Benefits Edra offers generous compensation and benefits in both New York & London: - Competitive base salary & meaningful equity - Top tier health, dental, & vision plans: - Top plans with 100% premium coverage in the US (and a One Medical membership) - Private medical & dental coverage in the UK - Flexible paid time off - Lunch provided in office most days, snacks & drinks too - A stipend to set up your workspace A Few Details We work together in person five days a week from our offices in the West Village (New York) and Holborn (London). Edra is an equal opportunity employer and we encourage applications from individuals of all backgrounds. Edra does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital status, sexual orientation, gender identity, veteran status, or any other legally protected characteristic. ## About Edra ## Company Overview - **One-liner**: Edra builds AI agents that automatically reverse-engineer how a business operates from its existing systems (tickets, logs, messages) and turns that into executable knowledge to automate complex, company-specific workflows. - **Entity Type**: Private – Series A (backed by Sequoia Capital, 8VC, A*, HubSpot Ventures) - **Headquarters**: New York, New York, USA - **Founded**: 2024 - **Founders**: Eugen Alpeza (CEO & Co-Founder), Yannis Karamanlakis (Co-Founder & CTO) ## Core Business - **Primary industry**: Enterprise AI / AI Agents for IT Service Management (ITSM) and Technical Support - **Target customers**: B2B – mid-market to enterprise teams using tools like ServiceNow, Jira, Zendesk, Salesforce, and Outlook. - **Mission/purpose**: “Your AI is only as good as the instructions you give it. Edra turns data you already have into knowledge AI can execute.” – Focused on making AI agents reliable and grounded in how teams actually operate. ## Products & Services - **Edra AI Agents**: AI agents that learn a company’s specific processes from historical tickets, logs, and messages, then execute workflows transparently. Supports IT service management, technical support, and other operational domains. - **Zero‑Setup Discovery**: Connects to existing systems (ServiceNow, Jira, Zendesk, Salesforce, Outlook) and within one week produces a clear view of processes ready for automation. - **Executable Knowledge Library**: Converts discovered processes into structured, white‑box instructions that AI agents can act on – no interviews or workshops needed. ## Market Standing - **Valuation / Funding**: Not disclosed directly. Total funding reported as **$23.8M** (per LinkedIn) or **$30M+** (per company announcement including earlier seed). Series A led by Sequoia Capital in March 2026; seed round led by A* and 8VC. - **Key Metric**: 18 employees (as of early 2026) with **+340% YoY headcount growth**. - **Notable Investors/Partners**: Sequoia Capital (lead Series A), 8VC, A*, HubSpot Ventures. Customers include ASOS and HubSpot (HubSpot’s AI assistant runs on Edra‑managed knowledge). - **Growth Signals**: - Expanded IT knowledge base coverage for ASOS from 30% to 90%. - Active job postings: 15 open roles across AI Engineering, Software Engineering, Strategy & Operations, Recruiting. - Rapid employee growth (+340% YoY) and strong LinkedIn following (4,784 followers). ## Competitive Advantages - **Reverse‑engineering approach**: Instead of requiring manual process mapping, Edra learns automatically from existing data sources – reducing setup friction dramatically. - **White‑box executable knowledge**: AI agents act on transparent, auditable instructions, not black‑box models, increasing trust and reliability in enterprise environments. - **Deep integrations**: Works with the most common enterprise systems (ServiceNow, Jira, Zendesk, Salesforce, Outlook) out‑of‑the‑box. ## Strategic Focus - Current priorities include expanding AI agent capabilities beyond IT service management into adjacent domains (technical support, customer operations). - Scaling the team in New York and London, with a heavy emphasis on AI Engineering and Software Engineering talent. - Building on early enterprise wins (ASOS, HubSpot) to broaden customer base. ## Why Work Here - **Team & culture**: “Deeply technical team of engineers, AI researchers, and strategists” with a high bar for talent. Hybrid work model (combination of remote and on‑site) – offices in New York (HQ) and London. - **Growth stage**: Series A startup with strong founding team and top‑tier investors – opportunity to shape product and culture early. - **Impact**: Work at the forefront of applied AI, building agents that automate real‑world business processes for global brands. - **Perks**: Not explicitly detailed, but typical startup benefits (equity, flexible time off) are implied. Active hiring across multiple engineering disciplines. ## Sources 1. [edra.ai – Company website](https://edra.ai/) 2. [edra.ai – Careers page](https://edra.ai/careers) 3. [LinkedIn – Edra company page](https://www.linkedin.com/company/edra-ai) 4. [Built In – Edra company profile & job listings](https://builtin.com/company/edra) 5. [Ashby – Edra job board](https://jobs.ashbyhq.com/edra) ## Other roles at Edra - [People Operations Lead](https://feeny.ai/job/people-operations-lead-edra-new-york-7jfvfgt4svgr) — New York, NY - [Strategic Business Development](https://feeny.ai/job/strategic-business-development-edra-new-york-2ey9dx2zesk7) — New York, NY - [Founding Product Designer (New York)](https://feeny.ai/job/founding-product-designer-new-york-edra-new-york-0f3pcfva7211) — New York, NY - [Founding Product Designer (London)](https://feeny.ai/job/founding-product-designer-london-edra-london-1n2ycjjngazn) — London, United Kingdom - [Strategic Partnerships Lead (New York)](https://feeny.ai/job/strategic-partnerships-lead-new-york-edra-new-york-n8a7sv8ev70k) — New York, NY - [AI Engineer (New York)](https://feeny.ai/job/ai-engineer-new-york-edra-new-york-w0y373ez0des) — New York, NY - [Founding Content Strategist](https://feeny.ai/job/founding-content-strategist-edra-new-york-dfx9tbq4rx85) — New York, NY - [Software Engineer - Front End (New York)](https://feeny.ai/job/software-engineer-front-end-new-york-edra-new-york-ywvqyxj2bes2) — New York, NY - [Forward Deployed AI Engineer (London)](https://feeny.ai/job/forward-deployed-ai-engineer-london-edra-london-5acg6r37yk48) — London, United Kingdom - [Forward Deployed AI Engineer (New York)](https://feeny.ai/job/forward-deployed-ai-engineer-new-york-edra-new-york-sk5r1wrdzh3k) — New York, NY