---
title: 'Account Executive at Ravenna'
canonical: 'https://feeny.ai/job/account-executive-ravenna-seattle-yn2vx43jf1gy'
type: 'job'
last_seen: '2026-10-15'
---

# Account Executive at Ravenna

- **Company:** Ravenna
- **Location:** Seattle, WA
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-04-10
- **Last confirmed live:** 2026-10-15
- **Apply:** https://jobs.ashbyhq.com/ravenna/e7904b87-e16d-4853-8c79-aa788f32c33e

## Job description

## About the Role

Ravenna is looking for a Account Executive to own the sales process from end to end and help build our go to market motion from the ground up. This is an early role on the team. You will work directly with the founders to define how we sell, refine our messaging, and build a repeatable sales motion. You will be responsible for generating pipeline, running the sales process, and closing deals. This is not a role focused only on closing. You will be expected to prospect, create opportunities, and build relationships with buyers across IT, HR, Security, and Operations teams. Ravenna sells into complex organizations. You will work with technical and operational stakeholders and help them understand how Ravenna can improve their internal workflows. This role is ideal for someone who enjoys building, operates with urgency, and wants to play a central role in shaping a company’s go to market strategy.

## Responsibilities

Own the full sales cycle Manage deals from initial outreach through close and handoff. Run discovery, demos, and negotiations with a focus on driving real business outcomes. Generate pipeline Actively prospect and create new opportunities through outbound efforts, events, and creative approaches. Build a consistent pipeline of qualified deals. Sell to complex organizations Engage with stakeholders across IT, Security, HR, and Operations. Navigate multi stakeholder buying processes and drive alignment across teams. Refine messaging and positioning Work closely with the founders to improve how Ravenna communicates its value. Use insights from conversations to strengthen positioning and sales materials. Build the sales motion Help define playbooks, processes, and systems that will scale Ravenna’s sales efforts. Contribute to CRM structure, forecasting, and reporting. Represent Ravenna externally Engage with customers, attend events, and build relationships within the market.

## About You

Proven sales performance You have three to six years of B2B SaaS sales experience and a track record of consistently hitting or exceeding quota. You have experience closing meaningful deals and generating your own pipeline. Strong outbound capability You are comfortable prospecting and creating opportunities from scratch. You do not rely on inbound leads.

## Experience selling to technical or operational buyers

You have experience selling into IT, Security, or enterprise software environments, or have worked with similar stakeholders. You understand how to navigate complex organizations and multi stakeholder buying processes. Builder mindset You enjoy working in early stage environments where there is no defined playbook. You are comfortable experimenting, learning quickly, and improving systems over time. Strong communication and discovery skills You are able to run effective discovery, understand customer pain points, and clearly communicate value. Ownership and execution You take responsibility for your pipeline and outcomes. You are organized, disciplined, and focused on results.

## Benefits

Competitive Salary

- We believe great people should be compensated well. While we are an early stage company, we offer competitive salaries and aim to pay top of market for exceptional talent.
- We are building an ambitious company and know that attracting great people requires strong compensation.

Meaningful Equity

- We hire people who want to help build Ravenna from the ground up. Equity ensures that when the company succeeds, the people who helped build it share in that success.
- Early team members have the opportunity to make a real impact on both the product and the future of the company.

Choose Your Setup

- Great work requires great tools. At Ravenna you can choose the hardware and setup that helps you do your best work.
- Most of the team uses high performance Mac laptops, but you have the flexibility to select the tools and environment that fit your workflow.

Flexible Time Off

- Doing great work requires time to recharge. We offer flexible paid time off so you can take the time you need to rest and stay at your best.
- We trust our team to manage their time responsibly while delivering meaningful results.

## About Ravenna

## Company Overview
- **One-liner**: Ravenna provides an AI-native internal service desk platform that lives inside Slack and Teams, automating workflows and resolving requests for IT, HR, and Operations teams.
- **Entity Type**: Private (Pre-Seed & Seed funded)
- **Headquarters**: Seattle, Washington, USA
- **Founded**: 2024
- **Founders**: Kevin (co-founder) and Taylor (co-founder) [ravenna.ai](https://ravenna.ai/about-us)

## Core Business
- **Primary industry**: AI-Native IT Service Management (ITSM) / Enterprise Software
- **Target customers**: B2B; IT, HR, Finance, and Operations teams at mid-market and enterprise companies
- **Mission**: To help teams deliver support that is faster, smarter, and more human by automating the routine and unlocking time for high-impact work [ravenna.ai](https://ravenna.ai/about-us)

## Products & Services
- **Ravenna Service Desk**: An AI-native help desk that lives inside Slack and Microsoft Teams. It handles ticket creation, routing, status tracking, SLAs, CSAT, and approvals, all without requiring users to leave their messaging platform.
- **Ravenna Agents**: AI-powered "coworkers" that automate repetitive tasks, answer common questions based on existing knowledge, and guide behavior using natural language.
- **Ravenna Workflows**: A visual, no-code workflow builder that automates multi-step processes (e.g., employee onboarding, software access requests, hardware issues) across integrated tools.
- **Ravenna Analytics**: Real-time dashboards and reporting for service desk performance, SLAs, and business impact, designed to be easy to build and intuitive.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: Total funding raised is **$15M** across Pre-Seed and Seed rounds [cbinsights.com](https://www.cbinsights.com/company/ravenna-software)
- **Notable Investors/Partners**: Backed by prominent angel investors including **Wade Foster** (CEO/Co-founder of Zapier) and **Adina Tecklu** [ravenna.ai](https://ravenna.ai/about-us)
- **Growth Signals**: Founded in 2024, the company has already raised $15M, is actively hiring across 8 open positions (Engineering, Sales, Marketing), and is targeting the massive enterprise service management market dominated by legacy incumbents like ServiceNow and Freshservice [jobs.ashbyhq.com](https://jobs.ashbyhq.com/ravenna)

## Competitive Advantages
- **AI-Native Architecture**: Built from the ground up for the AI era, unlike legacy platforms (ServiceNow, Jira Service Management) that were designed before Slack, Teams, and LLMs existed.
- **Slack/Teams-Native**: The entire service desk experience lives inside the collaboration tools employees already use, eliminating context-switching and friction.
- **Agentic Automation**: Uses LLMs to understand intent, take action across integrated systems, and handle complex multi-step requests autonomously, not just track tickets.
- **Modern Tech Stack**: Built for speed, flexibility, and modern UX, directly competing with decades-old incumbents with significant technical debt.

## Strategic Focus
- **Replace Legacy ITSM**: The company's primary strategic goal is to displace legacy platforms like ServiceNow, Freshservice, and Jira Service Management by offering a faster, smarter, AI-native alternative.
- **Expand Beyond IT**: While starting with IT, the platform is designed for HR, Finance, and Operations, aiming to become the enterprise-wide internal support standard.
- **Deepen AI Capabilities**: Continued investment in AI agents that can autonomously handle complex, multi-step requests across integrated systems.
- **Scale Go-to-Market**: Actively building out Sales and Marketing teams (hiring Account Executives, SDRs, and a Product Marketing Lead) to capture market share.

## Why Work Here
- **High-Impact Role**: Join a well-funded startup (raised $15M) attacking a massive market dominated by legacy incumbents. Employees have the opportunity to shape the product and company from an early stage.
- **Modern Engineering Culture**: The company is building with cutting-edge AI/LLM technology. Engineering roles include AI Engineer, Design Engineer, Forward Deployed Engineer, Sr Fullstack Engineer, and Sr Frontend Engineer.
- **Remote & Hybrid Flexibility**: The company is headquartered in Seattle, WA, but offers both remote and hybrid work options for most roles [jobs.ashbyhq.com](https://jobs.ashbyhq.com/ravenna).
- **Strong Backing**: Backed by prominent angel investors like Wade Foster (Zapier CEO), signaling strong industry validation and network effects.
- **Mission-Driven**: Focused on fundamentally reshaping how companies support their employees, making internal support faster, smarter, and more human.

## Sources
1. [ravenna.ai](https://ravenna.ai/)
2. [ravenna.ai/about-us](https://ravenna.ai/about-us)
3. [jobs.ashbyhq.com/ravenna](https://jobs.ashbyhq.com/ravenna)
4. [builtin.com/company/ravenna](https://builtin.com/company/ravenna)
5. [cbinsights.com/company/ravenna-software](https://www.cbinsights.com/company/ravenna-software)

## Other roles at Ravenna

- [Product Marketing Manager](https://feeny.ai/job/product-marketing-manager-ravenna-remote-knxyytsrfreh)
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