--- title: 'Account Executive, Renewals at Harper' canonical: 'https://feeny.ai/job/account-executive-renewals-harper-san-francisco-mtbkvgqxdzyh' type: 'job' last_seen: '2026-09-26' --- # Account Executive, Renewals at Harper - **Company:** Harper - **Location:** San Francisco, CA - **Compensation:** $130k–$200k - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-09-24 - **Last confirmed live:** 2026-09-26 - **Apply:** https://jobs.ashbyhq.com/harperinsure/9a109415-7062-403a-8c44-a535edd8489f ## Job description Account Executive, Renewals Harper is an AI-native commercial insurance company in San Francisco. We're not bolting AI onto insurance — we're rebuilding the entire business as software, on a simple bet: turning expert human judgment into compute is one of the largest transitions left to make, and a trillion-dollar industry still run 90% by hand is the place to prove it. We've grown ~100x in the last year and we move at that speed — on-site, in person, long days, very high standards. Almost no one joins Harper for insurance; they join to build the company that replaces how it works. ## The role Keep good Harper customers by starting early, explaining the renewal clearly, and carrying each policy to a confident decision. A renewal is not a reminder email. The customer's business may have changed, the market may have moved, and a successor policy must be earned before the current term expires. You own that commercial conversation. Harper's systems surface expiring policies, prior terms, changed exposures, and the next action. You verify the account, lead the customer conversation, and earn the next term. ## Why now Harper's growing policy book creates a recurring sales responsibility separate from new business and service. Service handles post-bind requests. You own the commercial decision for the next term, including updated needs, remarketing when required, and the final renewal close. ## What you own - Start early. Work the renewal book from a clear expiration-based clock rather than waiting for a carrier reminder or customer escalation. Re-understand the business. Confirm material changes in operations, payroll, revenue, locations, vehicles, contracts, and coverage needs. Build the renewal plan. Decide with placement and insurance experts whether to renew in place, remarket, change structure, or add coverage. Lead the customer conversation. Explain the options, changes, price, conditions, and deadline in plain language. Close the next term. Ask for the business, collect the required decision and completion items, and keep ownership through bind. Protect the account. Catch service issues, poor prior experience, or unresolved obligations that could undermine the renewal. Record the outcome. Capture why the customer renewed, changed, waited, or left. Identify expansion. Surface genuine new coverage needs without turning routine service changes into sales. The renewal outcomes you own - Assigned policies have a verified expiration date, renewal plan, and next customer action early enough to act. Recommendations make the current term, successor option, material changes, unresolved conditions, and deadline clear. Bound renewals move forward with the accepted option and completion steps recorded. Lost renewals preserve the customer's stated reason, or an honest unknown when the reason is not available. Renewal conversion, retention, total booked revenue, and time to decision improve without hiding lapsed or replaced terms. Who thrives here - You have closed renewals, account expansions, or recurring commercial relationships. - You can manage a large book with different clocks and levels of complexity. - You build trust quickly and can deliver a difficult price or coverage conversation directly. - You know when an account needs re-marketing rather than another follow-up. - You use account history and source documents instead of relying on one status. - You can earn and maintain the required commercial insurance licenses. - You are based in Atlanta or San Francisco, or ready to relocate. Who should not apply - You treat renewals as customer service reminders. - You wait for the customer or carrier to create urgency. - You avoid direct closing conversations. - You infer renewal success from a cancellation or stage field. - You need a remote or hybrid default. ## Compensation & logistics - Salary: $150,000–$200,000 OTE. Top performers earn more. - Equity: Yes. - Location: On-site, San Francisco, New York, or Atlanta. Based here or willing to relocate. - Schedule: Monday–Friday, very early morning start, in-office 5 days a week. - Licensing: Commercial insurance producer license required within ~30 days of start; Harper pays for training and licensing. ## Benefits Harper offers health, dental, and vision insurance. Office-specific benefits are set by working location. To apply Send your resume and a short renewal case. Explain the account, what changed, how you built the recommendation, the customer conversation, and the retention or revenue result. ## About Harper ## Company Overview - **One-liner**: Harper is an AI-native commercial insurance brokerage that uses data and automation to help mid-sized businesses secure optimal coverage faster and at lower cost. - **Entity Type**: Private startup (Y Combinator Winter 2025, raised $47 million) - **Headquarters**: San Francisco, California, United States - **Founded**: 2024 - **Founders**: Dakotah Rice (CEO) and Tushar Nair (CTO) ## Core Business - Primary industry: Commercial insurance (Excess & Surplus lines brokerage) - Target customers: Mid-sized businesses with complex insurance needs, spanning technology, life sciences, aerospace, construction, and consulting - Mission: "We want to become the largest insurance brokerage in the world with the best NPS." (Source: [Y Combinator](https://www.ycombinator.com/companies/harper)) ## Products & Services - **Harper Hub**: Proprietary AI-native platform that automates form filling, carrier matching, and client communications, cutting weeks from the traditional quoting timeline. - **Brokerage Services**: Comprehensive commercial insurance products including General Liability, Professional Liability (tech E&O with no AI exclusions), Cyber Insurance, Commercial Auto, Commercial Property, Umbrella, and Bonds – all placed through an AI-enhanced workflow. - **Specialty Expertise**: Deep coverage for regulated industries such as FDA‑regulated labs, aerospace contractors, and security guard firms. ## Market Standing - **Valuation / Market Cap**: Not publicly disclosed - **Key Metric**: Total funding of **$47 million** (confirmed on company website and Y Combinator profile; some third‑party sources list a lower figure but official sources indicate $47M) - **Notable Investors**: Y Combinator (pre‑seed lead); other investors not publicly detailed - **Growth Signals**: Writing over **$6 million in annualized premiums** across 35 states (as of early 2025); **6,000+ clients** with **98.78% client retention**; headcount of 39 employees growing **353% year‑over‑year**; **19 open positions**; 100% success placing tech E&O without AI exclusions. ## Competitive Advantages - **AI‑native infrastructure**: Proprietary technology automates quoting, binding, and service, enabling faster turnaround and lower overhead compared to traditional brokers. - **Deep niche expertise**: Focus on complex, regulated industries (tech, life sciences, aerospace) where incumbents often struggle. - **High retention**: 98.78% client retention rate and proven ability to place hard‑to‑cover policies (e.g., tech E&O with AI exclusions) signal strong customer trust. - **Data‑driven underwriting**: Real‑time analysis of prior interactions and quote intelligence to match businesses with the best carrier. ## Strategic Focus - Scaling the AI‑native brokerage to serve the mid‑market today and eventually all businesses (commercial insurance commissions represent a $100B+ market). - Aggressively hiring across engineering, sales, operations, and partnerships to support rapid growth. - Expanding carrier partnerships and geographic reach (currently licensed in 35 states). ## Why Work Here - **Early‑stage impact**: Join a Y Combinator‑backed startup at its inflection point, building the AI‑native future of insurance. - **High‑leverage roles**: Engineers and GTM professionals work directly on systems (LLMs, automation) that drive measurable business outcomes. - **Culture**: "Human expertise amplified by AI" – domain knowledge meets cutting‑edge technology; teammates from Goldman Sachs, Coinbase, and other top firms. - **Work environment**: San Francisco headquarters with both in‑office and remote roles available depending on the position. - **Compensation**: Competitive startup salaries (e.g., $160K–$230K for engineering roles per job listings). - **Career growth**: Fast‑growing company (353% headcount growth) with opportunities to shape processes and take on ownership early. ## Sources 1. [harperinsure.com](https://harperinsure.com/) – Company website (home page) 2. [jobs.ashbyhq.com/harperinsure](https://jobs.ashbyhq.com/harperinsure) – Careers page 3. [ycombinator.com/companies/harper](https://www.ycombinator.com/companies/harper) – Y Combinator company profile 4. [linkedin.com/company/harperinsure](https://www.linkedin.com/company/harperinsure) – LinkedIn company page 5. [builtin.com/company/harper-harperinsurecom](https://builtin.com/company/harper-harperinsurecom) – Built In company profile ## Other roles at Harper - [Account Executive, Service](https://feeny.ai/job/account-executive-service-harper-san-francisco-kzv1183sxnj9) — San Francisco, CA - [Carrier Partnerships Lead](https://feeny.ai/job/carrier-partnerships-lead-harper-san-francisco-dtfd3krsac2g) — San Francisco, CA - [Senior Commercial Broker, Brokerage Intelligence](https://feeny.ai/job/senior-commercial-broker-brokerage-intelligence-harper-san-francisco-ye1j1474ppwn) — San Francisco, CA - [Revenue Operations Lead](https://feeny.ai/job/revenue-operations-lead-harper-san-francisco-nv3endfc3ax6) — San Francisco, CA - [Customer Operations Specialist, Payments](https://feeny.ai/job/customer-operations-specialist-payments-harper-san-francisco-zkk849qp5bph) — San Francisco, CA - [Account Executive, Partnerships](https://feeny.ai/job/account-executive-partnerships-harper-san-francisco-a9y807n510jf) — San Francisco, CA - [Customer Service Operations Specialist](https://feeny.ai/job/customer-service-operations-specialist-harper-san-francisco-ty1kac92vfzf) — San Francisco, CA - [Customer Service Representative](https://feeny.ai/job/customer-service-representative-harper-san-francisco-67we2nb650e1) — San Francisco, CA - [Partnerships: New Verticals Associate](https://feeny.ai/job/partnerships-new-verticals-associate-harper-san-francisco-z0nnw5jdhff6) — San Francisco, CA - [Field Marketing & Partnerships Associate](https://feeny.ai/job/field-marketing-partnerships-associate-harper-san-francisco-j1jph2854aae) — San Francisco, CA