--- title: 'Account Lead - C4B at Coursera' canonical: 'https://feeny.ai/job/account-lead-c4b-coursera-singapore-pjmq072h0y9p' type: 'job' last_seen: '2026-10-14' --- # Account Lead - C4B at Coursera - **Company:** Coursera - **Location:** Singapore - **Posted:** 2026-09-28 - **Last confirmed live:** 2026-10-14 - **Apply:** https://job-boards.greenhouse.io/coursera/jobs/6208355004 ## Job description ## About Coursera + Udemy Coursera and Udemy are now one company, bringing together two mission-driven brands to create the world’s most powerful platform for turning learning into progress. Together, we help more than 300 million learners and 12,000+ enterprise customers build the skills they need for a world being reshaped by AI. Read more about the combined company by visiting our [blog](https://blog.coursera.org/coursera-and-udemy-are-now-one-company-creating-the-worlds-most-comprehensive-skills-platform/). Why join us now? AI is transforming how people learn, work, and grow, and the need for new skills has never been greater. Coursera brings trusted content and credentials from leading university and industry partners, while Udemy brings a dynamic skills marketplace and global network of real-world experts. By combining these strengths, we can connect more people and organizations to the skills they need, when they need them. Shape what comes next By joining our team, you’ll have the opportunity to reshape how the world learns and applies skills—and help millions of people participate in the new economy. Bring your ideas, expertise, and perspective to meaningful work that can make a difference at global scale. Job Overview: As an Account Lead, you will own the full customer lifecycle: acquiring net-new  enterprise logos, expanding and renewing installed accounts, and serving as a strategic advisor to executive stakeholders. You will build and execute territory and account plans, run a transparent and repeatable sales process, collaborate closely with Customer Success, and act as the voice of the customer across Coursera. Your success will be measured by new ARR, renewals, expansion revenue, and forecast accuracy. This role directly advances Coursera’s mission by helping enterprises build skills at scale while driving sustainable growth through both acquisition and expansion across Malaysia and one or more additional ASEAN markets. Responsibilities: New Business Acquisition - Generate pipeline via social selling, networking, events, & outbound prospecting. - Build and execute a strategic territory plan to move the pipeline through the funnel and close deals. - Drive multi-threaded engagement across target accounts; lead consultative discovery and solution mapping. - Consistently meet/exceed quarterly and annual new ARR quotas and maintain accurate, timely forecasts. - Leverage industry and L&D/HR trends to articulate Coursera’s differentiated value Account Growth and Renewals - Own renewals and expansion within assigned accounts; deliver NRR and GRR targets. - Build and execute an account penetration strategy, leveraging internal champions, referrals and prospecting efforts to extend relationships into new buying centers. - Partner with Customer Success to link learning to business outcomes; run executive QBRs and success plans. - Identify, prioritize, and close upsell and cross-sell opportunities across business units and regions. - Build and deepen relationships with C‑suite and functional buyers; negotiate multi-year, multi-solution agreements. Cross-Functional, Strategic, and Operational - Act as the voice of the customer with product, content, engineering, business development, and legal to influence roadmap, packaging, and deal structures. - Maintain rigorous pipeline hygiene, weekly activity/health metrics, and stage-by-stage conversion discipline in CRM. - Collaborate internally to configure solution designs, craft proposals/quotes, and shepherd contracts through legal and finance processes. - Represent Coursera at customer meetings, events, and trade shows; travel up to 25%. Basic Qualifications: - 10+ years selling Enterprise SaaS into large/complex/global accounts, spanning both new logo acquisition and account management/renewals, with consistent overachievement of quarterly and annual targets. - Proven success exceeding $1M+ annual quota, accurate forecasting, and closing complex, multi-stakeholder deals. - Experience selling to C‑suite and functional leaders (e.g., CHRO, CLO, CIO, business unit heads). - Strong collaboration with Customer Success to articulate and deliver business outcomes from learning programs. - Excellent communication, executive presence, analytical and creative problem-solving, organization, and time management. - Entrepreneurial drive; thrives in fast-moving, quickly changing environments. - Ability to travel up to 25%. ## Preferred Qualifications - Enterprise SaaS experience in EdTech, HR Tech, or selling to HR/L&D and functional buyers. - Demonstrated record of expansion in install base through upsell and cross-sell. - History of securing multi-year enterprise agreements and managing global rollouts. - Thought leadership in workforce transformation, skills, and learning strategy. - Salesforce proficiency and strong operational rigor in pipeline, forecasting, and deal reviews. ## #LI-SG1 #LI-C For more information about how Coursera collects and uses your personal information, please see our [Coursera + Udemy Global Applicant Privacy Notice](https://files.clinchtalent.com/1d7f2c0f91ebf75d580f56447fa54859/2acb24eb91f1e23b90ac9e9285de5aaf/Global%20Applicant%20Privacy%20Notice.pdf). To protect against recruitment fraud, Coursera + Udemy recruiters only communicate via official coursera.org/udemy.com email addresses and never through personal accounts. We do not accept resumes via email or social media; please submit all applications directly through our careers page. If you encounter suspicious recruitment activity, please report it via our [Fraudulent Activity Submission Form.](https://forms.gle/Mb8UktwuaJAukb3H7) Coursera is an Equal Opportunity Employer committed to building a welcoming and inclusive workplace. We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request at recruiting@coursera.org. ## About Coursera ## Company Overview - **One-liner**: Coursera is a global online learning platform that partners with leading universities and companies to offer courses, certificates, and degrees, enabling individuals and organizations to build job-relevant skills. - **Entity Type**: Public (NYSE: COUR) - **Headquarters**: Mountain View, California, USA - **Founded**: 2012 - **Founders**: Andrew Ng and Daphne Koller ## Core Business - **Primary industry**: EdTech, online learning, professional development and credentialing - **Target customers**: B2C (individual learners), B2B (enterprises and teams via Coursera for Business), B2G (governments and institutions) - **Mission**: “To provide universal access to world-class learning” [coursera.org](https://www.coursera.org/about) ## Products & Services - **Courses & Specializations**: Free and paid online courses across AI, data science, business, health, and more, often with shareable certificates. - **Professional Certificates**: Job-aligned programs co-created with employers like Google, IBM, and Microsoft (e.g., Google Cybersecurity, IBM Data Analyst). - **Online Degrees**: Bachelor’s and master’s degrees from accredited universities in fields such as computer science, data, and business. - **Coursera Plus**: Annual subscription offering unlimited access to most courses, Specializations, and Professional Certificates. - **Coursera for Business (Teams & Enterprise)**: Enterprise learning platform with analytics, skills benchmarking, and tailored workforce training. [coursera.org](https://www.coursera.org/) - **AI-Powered Features**: Coach (personalized guide), Role Play, Course Builder, and Skills Tracks — all designed to deliver scalable, personalized learning. - **Udemy Merger (Pending)**: In December 2025, Coursera announced a definitive agreement to combine with Udemy, creating one of the world’s most comprehensive skills development platforms (all-stock transaction, subject to approvals). [investor.coursera.com](https://investor.coursera.com/news/news-details/2026/Coursera-Reports-Fourth-Quarter-and-Full-Year-2025-Financial-Results/default.aspx) ## Market Standing - **Valuation/Market Cap**: Not publicly available in provided sources (public company; market cap fluctuates and is not disclosed in the search results). - **Key Metric**: Full-year 2025 revenue of $757 million (up 9% YoY). Guidance for 2026: $805–815 million. [investor.coursera.com](https://investor.coursera.com/news/news-details/2026/Coursera-Reports-Fourth-Quarter-and-Full-Year-2025-Financial-Results/default.aspx) - **Notable Investors/Partners**: Over 375 university and industry partners including Google, IBM, Microsoft, Stanford, Yale, and Anthropic. Key shareholders: New Enterprise Associates (NEA) and Andrew Ng (Chairman). - **Growth Signals**: 197 million registered learners as of Dec 31, 2025; 93% net retention rate for paid enterprise customers; Q4 2025 revenue growth of 10% YoY; India development center expected to drive 33% of product innovation by 2027; merger with Udemy to expand reach. ## Competitive Advantages - **Trusted Credentials**: Courses and certificates issued directly by top universities and industry leaders (Google, IBM, etc.), widely recognized by employers. - **AI-Powered Personalization**: Generative AI features (Coach, Role Play, Course Builder) differentiate the learning experience. - **Scale & Catalog**: One of the largest online learning catalogs globally, covering high-demand fields like GenAI, data science, and cybersecurity. [coursera.org](https://www.coursera.org/) - **Public Benefit Corporation & B Corp**: Demonstrates commitment to social impact and accessible education. ## Strategic Focus - **AI Integration**: Continuing to embed AI across the platform to improve learning outcomes and instructor/partner tools. - **Udemy Combination**: Completing the merger with Udemy to create the most comprehensive skills platform for both individual learners and enterprises. - **India Expansion**: Building a cross-functional development center in India (product, engineering, data, design) to drive local and global innovation. [careers.coursera.com](https://careers.coursera.com/india-tech-jobs) - **Enterprise & Government Upskilling**: Scaling Coursera for Business to serve larger organizations and public sector clients worldwide. ## Why Work Here - **Culture & Impact**: Mission-driven environment focused on transforming lives through learning. Annual “Make-A-Thon” encourages innovation across teams. - **Career Growth**: Extensive careers rubric, opportunities to work on high-impact projects, and early influence in new geographies (e.g., India Tech Jobs). - **Remote/Hybrid Policy**: Not explicitly defined in provided materials, but roles are located in Mountain View (HQ) and India (Delhi/NCR); likely offers hybrid or remote flexibility. - **Engineering & Product Teams**: Cross-functional setup in India covering enterprise payments, machine translations, API platform, and notifications — with autonomy to execute independently. [careers.coursera.com](https://careers.coursera.com/india-tech-jobs) - **Diverse Roles**: Current openings include Content Production Manager, Instructional Designer, Learning Designer, Degree Program Operations Specialist, and more. [job-boards.greenhouse.io](https://job-boards.greenhouse.io/coursera) ## Sources 1. [coursera.org](https://www.coursera.org/about) – About Coursera 2. [coursera.org](https://www.coursera.org/) – Main site (product details, FAQs) 3. [investor.coursera.com](https://investor.coursera.com/news/news-details/2026/Coursera-Reports-Fourth-Quarter-and-Full-Year-2025-Financial-Results/default.aspx) – Q4 & FY2025 Financial Results 4. [careers.coursera.com](https://careers.coursera.com/india-tech-jobs) – India Tech Jobs page (development center info) 5. [job-boards.greenhouse.io](https://job-boards.greenhouse.io/coursera) – Careers page (open positions) ## Other roles at Coursera - [Enterprise Agentic AI Architect](https://feeny.ai/job/enterprise-agentic-ai-architect-coursera-india-q6qwa8y5apat) — India - [Account Development Representative](https://feeny.ai/job/account-development-representative-coursera-singapore-7vvx03d3h6my) — Singapore - [Accounts Payable Specialist (Gurugram)](https://feeny.ai/job/accounts-payable-specialist-gurugram-coursera-india-xzz5aas17g7c) — India - [Senior Software Engineer, Applied AI & Customer Solutions](https://feeny.ai/job/senior-software-engineer-applied-ai-customer-solutions-coursera-toronto-jxvnz1e597qx) — Toronto, Canada - [LLMops Engineer](https://feeny.ai/job/llmops-engineer-coursera-india-645fgk3kyg2f) — India - [Senior Software Developer, BE](https://feeny.ai/job/senior-software-developer-be-coursera-toronto-dcn4b0me44s8) — Toronto, Canada - [Senior Product Manager, Applied AI](https://feeny.ai/job/senior-product-manager-applied-ai-coursera-canada-kxtv6y0v1kb2) — Canada - [Senior Product Manager, Applied AI](https://feeny.ai/job/senior-product-manager-applied-ai-coursera-india-5p7yck91mqar) — India - [AI Specialist II](https://feeny.ai/job/ai-specialist-ii-coursera-india-n3bv2wsw0zx6) — India - [Product Specialist](https://feeny.ai/job/product-specialist-coursera-mexico-city-tccr3182pa63) — Mexico City, Mexico