--- title: 'Account Manager (Agency) at Profound' canonical: 'https://feeny.ai/job/account-manager-agency-profound-new-york-1echnh35rr9w' type: 'job' last_seen: '2026-09-08' --- # Account Manager (Agency) at Profound - **Company:** [Profound](https://feeny.ai/companies/profound) - **Location:** New York, NY - **Compensation:** $90k–$140k - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-06-09 - **Last confirmed live:** 2026-09-08 - **Apply:** https://jobs.ashbyhq.com/Profound/fd1d322e-a6b2-4075-88f2-23eb69e9e43e/application **Skills:** SaaS, CRM, Pipeline management > Drive growth and renewal revenue for a portfolio of agency partners by managing customer lifecycles, building strategic relationships, and ensuring measurable ROI for agencies and their end clients. ## Job description Profound is the marketing platform for the age of AI search. The way brands reach people is being rewritten — AI models like ChatGPT, Perplexity, and Google AI Mode are now the answer layer between companies and their customers. We built the platform marketers use to understand, measure, and win in that world: the analytics, intelligence, and agent automation that turn AI search from a threat into a competitive advantage. We went from 0 to a $1B valuation in 18 months. Revenue grew 100x last year. Our customers include 15% of the Fortune 500 like Walmart, Wayfair and U.S. Bank, and innovators like Ramp, MongoDB, and Figma. We are backed by Sequoia, Kleiner Perkins, LSVP, and Khosla Ventures — and we are moving fast enough that the people joining now are building the playbook everyone who comes after them will run. As an Account Manager, Agency, you'll be at the center of this transformation and drive growth across your customers. You'll partner directly with Profound’s agency partners’ executives and key stakeholders to understand their business goals, address pain points, and ensure Profound is delivering clear, measurable ROI for the agencies and for their end clients. Working closely with our Agency Engagement Managers and Agency Account Executives, you'll connect platform usage and engagement to real business outcomes, and expand relationships both within agencies and with their end clients. ## What you’ll do - Own a portfolio of 40 to 60 accounts (depends on contract values) and be directly responsible for renewal and expansion revenue - Co-manage the customer lifecycle with the Agency Engagement Management team from onboarding through expansions and renewals, identifying opportunities to deepen adoption and value for the agency and their clients - Develop a deep understanding of each customer’s goals, workflows, and organization to position Profound as a must-have partner - Partner with agencies to build strong relationships with enterprise brands along the way, empowering agency stakeholders and their client stakeholders - Build organizational maps of agencies to expand relationships and impact - Build and manage a pipeline of renewals, cross-sells, and upsells against monthly and quarterly revenue targets - Lead commercial conversations including executive business reviews and negotiations for multi-product renewals and upsells - Forecast with precision using CRM data and pipeline management best practices to ensure transparency and accountability - Drive mutual value for agencies who are part of the Profound Partners program, in collaboration with the Ecosystem team (joint GTM, training and enablement, etc.) - Collaborate cross-functionally with Product, Engineering, Agency Account Executives and Agency Engagement Managers to deliver a seamless agency partnership experience and surface insights that drive adoption ## Who you are - 5 or more years of SaaS experience in account management, renewals, or expansion sales, with a specific focus on agencies and agency partnerships - Track record of exceeding commercial targets through renewals and upsells, with quota-carrying experience preferred - Strong consultative selling skills and comfort leading discovery, demos, and business reviews with senior stakeholders - Excellent negotiation and closing skills with the ability to manage complex deals and procurement processes - High emotional intelligence and communication skills, able to build trust quickly and manage multiple, matrixed stakeholder relationships, at the independent / subsidiary agency level and at the holding company level - Highly organized and data-driven with strong pipeline discipline and attention to detail - Entrepreneurial mindset, resourceful, proactive, and comfortable owning outcomes in a fast-paced, high-growth environment - High integrity and long-term orientation, motivated by customer and partnership success and sustainable revenue growth Location This is an on-site role based in our NYC, London, or Singapore office, designed for builders who thrive on speed, iteration, and meaningful impact. For this role, the expected base salary range is $90,000 to $140,000 before variable compensation. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring. Note: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam. ## About Profound ## Company Overview - **One-liner**: Profound is the full-stack marketing platform that helps brands understand, analyze, and optimize their visibility across AI-driven answer engines like ChatGPT, Perplexity, and Gemini. - **Entity Type**: Private (Series C, Unicorn) - **Headquarters**: New York, New York, United States (also offices in San Francisco, London, and Buenos Aires) - **Founded**: 2024 - **Founders**: James Cadwallader (CEO) and Dylan Babbs (CTO) ## Core Business - **Primary industries**: AI marketing intelligence, Answer Engine Optimization (AEO), brand visibility analytics - **Target customers**: B2B – enterprise marketing teams (e.g., Target, Walmart, Figma, MongoDB, Charlotte Tilbury, US Bank) - **Mission**: “To build the best technology so businesses can understand and control how they appear in AI answers.” ## Products & Services - **Answer Engine Insights**: Dashboard providing real-time visibility into how brands are mentioned and rated across ChatGPT, Gemini, Claude, Perplexity, and other AI platforms. - **Agent Analytics**: Tracks how a brand’s website is crawled and interpreted by major AI models. - **Prompt Volumes**: Shows what millions of people are asking AI, enabling demand alignment. - **Profound Agents**: Autonomous AI workers that execute marketing functions (content creation, PR, brand sentiment, SEO/AEO) directly within the platform. - **Profound Ecosystem**: Includes training, certification, an agency marketplace, and Profound University for marketers. - **Integrations**: HubSpot, Google Workspace, Gamma, Parallel AI, Vercel (with more being added continuously). ## Market Standing - **Valuation/Market Cap**: $1 billion (unicorn as of Series C, February 2026) - **Key Metric**: Total funding raised $154.5 million across four rounds; $96M Series C led by Lightspeed Venture Partners (Feb 2026) - **Notable Investors/Partners**: Lightspeed Venture Partners, Sequoia Capital, Kleiner Perkins, Evantic, Saga Ventures, South Park Commons - **Growth Signals**: - 1B+ prompts analyzed daily, 30B+ citations analyzed daily - 1800+ customers worldwide - 169 employees (monthly headcount growth of +15.1%) - 88 open positions - Global footprint in 6 countries (US, UK, Argentina, India, Canada, Brazil) ## Competitive Advantages - **First-mover advantage** in the AI visibility / AEO category, with proprietary data on how AI models crawl and represent brands. - **Integrated platform** that moves from insight (analytics) to execution (Agents) in one system, replacing fragmented toolchains. - **Strong talent pool**: early hires from Yext, 6sense, Amazon, Attentive, and consulting firms. - **Rapid scaling**: raised from Seed to Series C and reached unicorn status in 18 months. ## Strategic Focus - **Platform expansion**: Building out the Profound Ecosystem (training, certification, agency marketplace) to create a new category of “Marketing Engineer.” - **Global reach**: Growing engineering and go-to-market teams across NYC, SF, London, and Buenos Aires. - **Product depth**: Enhancing Agents with deeper automation while keeping humans in control of strategy. - **Partnerships & integrations**: Deepening ties with major marketing and productivity tools. ## Why Work Here - **Compensation**: Strong base salary plus significant equity in a well-funded unicorn. - **Culture**: High-context, direct communication with a bias for action; “merit-driven, not tenure-driven” career acceleration. - **Work model**: In-office presence required in NYC, SF, London, or Buenos Aires; daily catered meals, late-night Uber reimbursement, fitness stipend, and flexible time off. - **Engineering focus**: Key roles include Agent Engineer, AI/ML Engineer, Design Engineer, Forward Deployed Engineer – competing for AI talent against companies like OpenAI and Anthropic. - **Growth**: Rapid scaling environment with visible impact; opportunity to define a new category. ## Sources 1. [tryprofound.com](https://www.tryprofound.com/) 2. [tryprofound.com/careers](https://www.tryprofound.com/careers) 3. [LinkedIn / Profound](https://www.linkedin.com/company/tryprofound) 4. [Fortune – Exclusive: Profound raises $96M](https://fortune.com/2026/02/24/exclusive-as-ai-threatens-search-profound-raises-96-million-to-help-brands-stay-visible/) 5. [tryprofound.com/blog – Series C announcement](https://www.tryprofound.com/blog/profound-raises-96m-series-c) ## Other roles at Profound - [Engagement Manager, Enterprise](https://feeny.ai/job/engagement-manager-enterprise-profound-san-francisco-qn21em94vm4p) — San Francisco, CA - [Sales Development Manager](https://feeny.ai/job/sales-development-manager-profound-new-york-zr4nkf5js5ed) — New York, NY - [Value Consultant](https://feeny.ai/job/value-consultant-profound-new-york-vpm4134rc8nf) — New York, NY - [Manager, Engagement Management, Strategic](https://feeny.ai/job/manager-engagement-management-strategic-profound-new-york-xzkxqrxh47cj) — New York, NY - [Associate People Partner](https://feeny.ai/job/associate-people-partner-profound-london-qssradmave2h) — London, United Kingdom - [People Partner, GTM](https://feeny.ai/job/people-partner-gtm-profound-new-york-9zm15mnffz2b) — New York, NY - [Office Operations Manager](https://feeny.ai/job/office-operations-manager-profound-san-francisco-bawbzw8n1cxg) — San Francisco, CA - [Implementation Manager](https://feeny.ai/job/implementation-manager-profound-new-york-nk7gdgbebzws) — New York, NY - [Engagement Manager, Strategic](https://feeny.ai/job/engagement-manager-strategic-profound-new-york-x7g4hyc9wdgt) — New York, NY - [Engagement Manager, Pharma & Life Sciences](https://feeny.ai/job/engagement-manager-pharma-life-sciences-profound-new-york-eh1y1xtmvn5x) — New York, NY