--- title: 'Account Manager at AXON' canonical: 'https://feeny.ai/job/account-manager-axon-london-england-e8sb748qzvyq' type: 'job' last_seen: '2026-09-10' --- # Account Manager at AXON - **Company:** AXON - **Location:** London England, United Kingdom - **Posted:** 2026-04-24 - **Last confirmed live:** 2026-09-10 - **Apply:** https://job-boards.greenhouse.io/axonag/jobs/5115465007 ## Job description Account Manager ## Team – Medical Practice Location – UK, London (hybrid) ## Role We're seeking a seasoned Account Manager (AM) with agency environment experience and specific UK healthcare comms knowledge, who thrives in dynamic environments and is ready to take on a pivotal role. As an AM, you'll be at the heart of client interactions, serving as their primary point of contact. You'll collaborate closely with senior colleagues to steer healthcare communications programs that perfectly align with client goals. In this role, you'll lead junior team members with confidence, showcasing your exceptional consultancy skills while managing financial responsibilities seamlessly. Additionally, you'll have the opportunity to contribute creatively to internal initiatives that drive our success forward. If you're passionate about making a difference and eager to grow within a supportive and innovative environment, we want you on our team! ## Responsibilities Your responsibilities include, but are not limited to: - Cultivate Strong Client Relationships: Being the go-to contact for clients, building trust and ensuring seamless communication every day. - Proactive Problem Solver: Listening attentively to client needs, addressing them proactively, and seeking senior counsel when necessary to resolve any issues. - Drive Proposals: Leading the charge on crafting tactical proposals and showcasing your knowledge and experience - Identify Growth Opportunities: Spotting opportunities to expand existing projects and collaborate with senior team members to explore new business ventures - Project Leadership Excellence: Take charge of projects from start to finish, resolving challenges along the way. Work closely with clients and senior team members to develop and refine project briefs while managing budgets effectively. - Adaptable Communication Style: Tailor your approach to fit each client's unique working style and communication preferences. - Facilitate Team Communication: Ensure clear and efficient information sharing within the team, fostering a collaborative environment. - Mentor Junior Team Members: Guide junior colleagues in their professional development by providing constructive feedback and support. At AXON, we actively encourage the team to be involved in activities outside of their day-to-day work. Whether that is being involved in our social, Diversity & Inclusion, or CSR electives, attending networking events, or running training sessions on topics in which they have a personal interest. We have a keen focus on training and development and, as a rough guide, suggest employees aim to complete 37.5 hours of learning a year through online learning, classroom training, or attending external events; that’s 1 week a year dedicated to your development. Candidate must have: - Proven Track Record: Demonstrated success in agency account management, consistently meeting or exceeding targets with excellence - Financial Savvy: Strong skills in financial management, including adeptness at budget development and reconciliation - Detail-Oriented: A keen eye for detail ensures accuracy and precision in all tasks - Prioritization Pro: Master at prioritizing tasks effectively and adjusting priorities as needed to meet changing demands - Communication Expert: Excellent writing and presentation skills with the ability to tailor communication styles to suit diverse audiences - Team Player Extraordinaire: Outstanding collaborative abilities that enhance teamwork and drive collective success - Tech & Compliance Knowledgeable: Proficient in Microsoft Office Suite with a solid understanding of industry codes and regulations ## Benefits As well as the basic salary, great social events, and a culture of continual learning, our competitive benefits package includes but is not limited to: - 5% employer pension contribution - Private medical insurance (for you and your family) - Critical Illness cover - Income Protection cover - Travel insurance (for you and your family) - An annual “wellness” benefit after completing 3 months of service - Hybrid working options - 25 days’ holiday (with the ability for it to rise to a maximum of 30 days alongside length of service) – in addition to bank holidays - Life assurance service insurance at 4x your salary - Paid sabbaticals after 5 years’ service ## AXON AXON is a global healthcare communications agency that ignites change in healthcare. Through the power of life-changing communications, we contribute to medical advances that improve lives. At the core of every scientific innovation and advancement, there is a simple and compelling story to be told. We know how to tell that story, how to use the right tools to reach the right audiences at the right time, to provoke meaningful change. We specialize in advising clients on medical affairs, clinical studies, real-world evidence, marketing, advocacy, and communications, all underpinned by insights and creative strategy. AXON has an international reach, with offices in Copenhagen, London, New York, and Toronto, and a worldwide affiliate network. Established in 2002, we have a deep heritage and expertise in healthcare strategy and communication, and we continue to learn and grow in the fast-changing healthcare sphere. AXON is proudly an AVENIR GLOBAL company. ## Equal Opportunities AXON is a diverse organization, committed to a policy of equal opportunities. At all times, we aim to recruit, develop, and promote the very best people, basing judgment solely on suitability for the job. Privacy Policy We are committed to transparency about how we collect and use your data, including ensuring we comply with legal obligations relating to data protection. You can view our data privacy policy [here](https://axon-com.com/legal-and-privacy)and [EU Recruitment Privacy Policy](https://axon-com.com/eu-recruitment-policy). ## About AXON ## Company Overview - **One-liner**: AXON is a global healthcare communications agency that partners with pharmaceutical, biotech, and medical device clients to deliver medical affairs, commercial, clinical, and advocacy communications. - **Entity Type**: Private (part of AVENIR GLOBAL) - **Headquarters**: London, England, United Kingdom (with primary offices also in Toronto, New York, and Copenhagen) - **Founded**: 2002 - **Founders**: Not publicly available ## Core Business - **Primary industries**: Healthcare communications, public relations, medical affairs, clinical trial support, market access, and commercial marketing - **Target customers**: B2B – pharmaceutical companies, biotech firms, medical device manufacturers, and healthcare stakeholders - **Mission statement**: "To ignite change in healthcare through meaningful communication, powered by diverse thinking." ## Products & Services AXON offers integrated, insight-driven services across the healthcare product lifecycle: - **Medical Affairs**: Facilitate disease and treatment knowledge exchange, support expert engagement, and generate strategic insights. - **Clinical Operations**: Assist clinical study teams with site staff engagement, patient recruitment, and retention through tailored educational programs. - **Market Access and HEOR**: Demonstrate value of therapies via real-world evidence (RWE) generation, health economics, and payer engagement. - **Commercial and Marketing**: Develop brand strategies, omnichannel campaigns, and content that drive commercial success. - **Communications and Public Relations**: Provide integrated communications including media relations, issues management, corporate/data/product communications, and content strategy. - **Advocacy**: Build partnerships and co-create initiatives to amplify the patient voice and improve care. ## Market Standing - **Valuation**: Not disclosed (part of AVENIR GLOBAL, a global network of specialist communications firms) - **Key Metric**: Over 1,000 employees (AVENIR GLOBAL total) – Top 15 largest communications firms in the world - **Notable Investors/Partners**: Parent company AVENIR GLOBAL; EcoVadis Bronze Medal (Top 35% of companies assessed) for sustainability management - **Growth Signals**: Expanded to New York (2010) and Copenhagen (2012); now 23 global office locations; remote/hybrid work model allows hiring across multiple countries; continuous investment in real-world evidence, clinical trials, and multichannel strategies. ## Competitive Advantages - **Specialized healthcare focus**: Deep expertise across medical, regulatory, commercial, and advocacy communications. - **Global footprint with local presence**: 23 offices worldwide via AVENIR GLOBAL network enables best-team resourcing. - **Integrated service model**: Combines insights, creative strategy, and multichannel execution under one roof. - **Reputation and longevity**: Over 20 years of experience; recognized as one of the top 15 communication firms globally. - **Sustainability commitment**: EcoVadis Bronze Medal highlights environmental, ethical, and social governance. ## Strategic Focus - Continue investing in innovative approaches to healthcare professional engagement, real-world evidence communication, and clinical trial delivery. - Strengthen cross-functional collaboration within AVENIR GLOBAL to offer clients broader expertise. - Prioritize diversity, equity, and inclusion (DEI) internally and in client work. - Advance corporate social responsibility (CSR) initiatives including environmental performance and community investment. ## Why Work Here - **Culture & values**: Collaborative, innovative, respectful, and committed to meaningful change. Emphasis on diverse thinking and integrity. - **Work model**: Hybrid – "Work where you work best" with waterside offices in London, Toronto, New York, and Copenhagen, plus remote options. - **Career development**: Opportunities to shape your role, grow long-term, and work on passion projects outside client work (e.g., social committee, writers’ guild, DEI activities). - **Inclusive environment**: Committed to equal opportunities; particularly encourages applications from neurodiverse individuals, those with disabilities, ethnic minorities, and LGBTQ+ communities. - **Meaningful impact**: Employees are passionate about making a difference in healthcare; the work directly affects patient lives. ## Sources 1. [AXON Homepage](https://axon-com.com/) 2. [About Us – Our Story](https://axon-com.com/who-we-are/about-us/) 3. [About Us – Leadership](https://axon-com.com/about-us/) 4. [Careers – Join Us](https://axon-com.com/join-us/) 5. [Our Work – Service Offerings](https://axon-com.com/who-we-are/our-work/) 6. [AXON Careers on Greenhouse](https://job-boards.greenhouse.io/axonag) ## Other roles at AXON - [Senior Medical Writer - AXON CS](https://feeny.ai/job/senior-medical-writer-axon-cs-axon-toronto-61sjr9rantnt) — Toronto, Canada - [Events Manager - Medical](https://feeny.ai/job/events-manager-medical-axon-london-england-gsvrp1nxd24y) — London England, United Kingdom - [Director - AXON CS](https://feeny.ai/job/director-axon-cs-axon-toronto-2nhjm7dpz9ys) — Toronto, Canada - [Senior Designer - Creative Marketing](https://feeny.ai/job/senior-designer-creative-marketing-axon-london-england-15q7t6jym826) — London England, United Kingdom - [Senior Account Director (Hybrid)](https://feeny.ai/job/senior-account-director-hybrid-axon-toronto-4krx45xzbrc5) — Toronto, Canada - [Senior Designer/Video - Creative Marketing](https://feeny.ai/job/senior-designer-video-creative-marketing-axon-london-england-935247y2jmhj) — London England, United Kingdom - [AXON - Creative Artworker - Creative Marketing](https://feeny.ai/job/axon-creative-artworker-creative-marketing-axon-london-england-sjeq60ty88v3) — London England, United Kingdom - [Senior Medical Writer](https://feeny.ai/job/senior-medical-writer-axon-london-england-48k051prbmf0) — London England, United Kingdom - [Medical Writer 2](https://feeny.ai/job/medical-writer-2-axon-london-england-fyq3yqm7pnxg) — London England, United Kingdom - [Account Manager](https://feeny.ai/job/account-manager-red-oak-remote-dpqzqa2hxjgg)