--- title: 'Account Manager (B2B Segment - Global Accounts without KAM coverage) at JetBrains' canonical: 'https://feeny.ai/job/account-manager-b2b-segment-global-accounts-without-kam-coverage-jetbrains-1k1n1p1axk26' type: 'job' last_seen: '2026-11-09' --- # Account Manager (B2B Segment - Global Accounts without KAM coverage) at JetBrains - **Company:** JetBrains - **Location:** Amsterdam, Netherlands / Belgrade, Serbia / Berlin, Germany / Munich, Germany / Prague, Czech Republic - **Posted:** 2026-01-22 - **Last confirmed live:** 2026-11-09 - **Apply:** https://job-boards.eu.greenhouse.io/jetbrains/jobs/4753222101 ## Job description JetBrains At JetBrains, we create intelligent tools that help developers work smarter. For more than 25 years, our products—IntelliJ IDEA, PyCharm, WebStorm, Rider, TeamCity, Space, AI-powered tools, and many others—have been shaping the global software ecosystem. Millions of developers and thousands of companies worldwide rely on JetBrains to build, ship, and scale their software. We are looking for a proactive and relationship-oriented Account Manager to support the largest and most diverse B2B segment at JetBrains. This role covers all global customers without a dedicated Key Account Manager. These accounts range from fast-growing startups to large international organizations, representing substantial potential for expansion, cross-sell, and long-term partnerships. You will drive new revenue, protect renewals, and help customers adopt more of the JetBrains ecosystem—including IDEs, AI offerings, and team tools. The role combines strategic work with high-value accounts and a programmatic model for long-tail customers at scale. Two types of strengths we welcome. Depending on where you shine, your focus may lean towards one of these: - New business. You enjoy winning new customers. You run the full sales cycle, from discovery calls through to closing, with a focus on driving new revenue and building the pipeline across segments without a dedicated account owner. Expect a high volume of calls and conversations, with lead generation support from agencies and AI-assisted outreach. - Account growth. You enjoy growing and protecting existing customers. You manage relationships with strategic accounts, expand adoption across the JetBrains ecosystem, and secure renewals. In this role, you will: Grow a global portfolio - Manage all B2B customers in your segment who do not have an assigned KAM. - Work with companies of all sizes—startups, scale-ups, and global corporations. - Develop strong relationships with technical and business stakeholders. - Identify and drive upsell, cross-sell, and multi-product expansion opportunities (IDEs, AI solutions, Team Tools). Drive new and recurring revenue - Grow new recurring revenue by converting trials, expanding usage, and positioning higher-value editions. - Secure on-time renewals and prevent churn through consistent, proactive engagement. - Analyze account potential and prioritize focus using a data-driven, programmatic approach. Expand adoption & prevent churn - Monitor product usage, renewal cycles, lead history, support signals, and customer behavior. - Act early on risks and build engagement campaigns (inbound and outbound) across your segment. - Ensure customers gain full value from JetBrains tools and are aware of the broader JetBrains product ecosystem. Run full-funnel sales motions - Work with inbound leads, trials, demos, evaluations, and outbound opportunities. - Qualify opportunities, run discovery, prepare proposals, and guide customers through the full sales cycle. - Maintain clear next steps and accurate forecasting. Collaborate cross-functionally - Partner with Customer Success Engineering for technical deep dives and evaluations. - Work with Business Development, Product, Marketing, Sales Excellence, and KAM teams on joint initiatives. - Bring structured customer insights back to influence product strategy and messaging. Ensure operational excellence - Maintain a clean, accurate CRM pipeline with clear next steps and deal context. - Use segmentation and playbooks to scale outreach across thousands of accounts. - Participate in events, webinars, and community activities to strengthen relationships with the developer audience. We’d love to hear from you if you have: - Roughly 2–4 years of experience in Account Management, Customer Success, or Sales (ideally in SaaS or developer tools). - For new business: hands-on experience in prospecting, discovery calls, and closing deals, and motivation to take a real step up in sales. - A proactive, creative mindset and the ownership to take initiative rather than wait for tasks. - Resilience to rejection and ease with working in an environment where activity and results are tracked in dashboards. - Strong relationship-building skills and the ability to manage a high-volume portfolio. - Proven success in upsell, cross-sell, renewal, or expansion motions. - An analytical approach to pipeline management and account prioritization. - Confidence working with technical audiences and motivation to learn JetBrains products deeply. - Experience with CRM systems (Salesforce preferred) and modern sales tooling. - Fluent English (C1/C2) is required - Knowledge of any other language is a big plus. ## #LI-AG1 ## #LI-HYBRID We are an equal opportunity employer We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation. We process the data provided in your job application in accordance with the [Recruitment Privacy Policy.](https://www.jetbrains.com/legal/docs/privacy/privacy-recruitment/) ## About JetBrains ## Core Business - **Primary industry**: Developer tools, software engineering, IDE & collaboration platforms - **Target customers**: B2B and B2C – individual developers, teams, and enterprises (15M+ developers worldwide) - **Mission or purpose**: “We’re the people of craft” – building tools that let developers focus on what matters, with a relentless pursuit of quality and precision. ## Products & Services - **[IntelliJ IDEA](https://www.jetbrains.com/idea/)**: Leading Java/Kotlin IDE (free community edition and paid Ultimate) - **[PyCharm](https://www.jetbrains.com/pycharm/)**: Python IDE (free community and paid Professional) - **[WebStorm](https://www.jetbrains.com/webstorm/)**: JavaScript/TypeScript IDE - **[CLion](https://www.jetbrains.com/clion/)**: C/C++ IDE - **[Rider](https://www.jetbrains.com/rider/)**: .NET and game development IDE - **[DataGrip](https://www.jetbrains.com/datagrip/)**: Multi-database SQL editor and IDE - **[TeamCity](https://www.jetbrains.com/teamcity/)**: CI/CD build server - **[YouTrack](https://www.jetbrains.com/youtrack/)**: Project management and issue tracking - **[JetBrains Academy](https://www.jetbrains.com/academy/)**: Interactive learning platform for coding - **[Junie](https://www.jetbrains.com/junie/)**: AI-powered coding assistant (new product) All products are available as SaaS, self-hosted, or desktop tools, with free tiers for non-commercial use. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private, no external funding) - **Key Metric**: 15M+ developers use JetBrains tools; 4M+ total customers (complimentary + paid); 2,600+ employees across 15 offices - **Notable Investors/Partners**: None (fully self-funded); partners include major cloud providers and platforms - **Growth Signals**: Won 115+ international industry awards; launched new AI product (Junie); headcount has grown to 2,600+; employee turnover is less than half the industry norm ## Competitive Advantages - **Developer-first DNA**: Founded by developers, all products are built and tested by actual developers using their own tools - **Quality obsession**: “We don’t cut corners” – meticulous attention to detail in code, UX, and documentation - **Private & independent**: No external pressure from investors or quarterly targets; decisions are made by people who understand the work - **Strong brand loyalty**: Trusted by 15M+ developers, with a reputation for reliability and productivity gains ## Strategic Focus - **AI integration**: Deeply embedding AI into IDEs (e.g., Junie) while maintaining control and quality - **Expanding product ecosystem**: Adding new tools (e.g., AI assistant, learning platform) and improving existing ones - **Global talent acquisition**: Opening new offices (e.g., Shanghai, Foster City, Limassol) and hiring across 15 locations - **Maintaining independence**: Staying private to avoid short-term market pressures and focus on long-term product excellence ## Why Work Here - **Hybrid work model**: Flexible – work from office, home, or abroad for up to 30 days per year - **Culture of ownership**: “Freedom to forge” – employees are trusted to run with ideas, make decisions, and take responsibility for results - **Merit-based environment**: “Merit over everything” – promotions and recognition based on skill and impact, not politics - **Low turnover**: Less than half the industry average, indicating high employee satisfaction - **Perks**: Strong base salary, additional vacation days, learning & development budget (conferences, courses, language classes), relocation support, free meals and snacks, on-site gyms or sports club stipends, modern offices, internal events and hackathons - **Global diversity**: 2,800+ nationalities represented (likely a typo – 2,800+ nationalities is unrealistic, but the company emphasizes diversity; actual number of nationalities is likely in the dozens) - **Hiring process**: Transparent and thorough – includes recruiter interview, team interview, test assignment (for all roles), and final interview; no unnecessary pressure ## Sources 1. [JetBrains Careers Page](https://www.jetbrains.com/careers/) 2. [JetBrains Company Page](https://www.jetbrains.com/company/) 3. [JetBrains Homepage](https://www.jetbrains.com/) 4. 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