---
title: 'Account Manager at Baselayer'
canonical: 'https://feeny.ai/job/account-manager-baselayer-new-york-39k8b5vkdhn9'
type: 'job'
last_seen: '2026-10-18'
---

# Account Manager at Baselayer

- **Company:** Baselayer
- **Location:** New York, NY
- **Posted:** 2026-10-02
- **Last confirmed live:** 2026-10-18
- **Apply:** https://job-boards.greenhouse.io/baselayer/jobs/5442008008

## Job description

## ABOUT BASELAYER

Every business in America needs a bank account to exist. The system that decides whether they're real, who's behind them, and whether they're a risk, runs on infrastructure from the 1980s. We're rebuilding that layer from scratch.

Baselayer is the identity layer for institutions across the United States: the most complete business graph in America and every human tied to it. We fuse public records, IRS data, sanctions lists, web signals, and fraud telemetry from 2,200+ financial institutions into a single graph that resolves any business and the humans behind it in milliseconds. The legacy credit bureaus took 50 years to build something that gets 60% match rates. We've built something that gets 98% in under two years.

Today we're trusted by over 20% of financial institutions in America including FIS, Rho, Socure and top five US banks. But the graph is becoming infrastructure for anyone who needs to know if a business is real and worth trusting: gig platforms, marketplaces, AI companies, and commerce infrastructure at scale.

Trust is the substrate of every financial transaction. We're rebuilding it.

## ABOUT THE TEAM

AI agents are starting to transact: opening accounts, buying services, moving money on behalf of the businesses and people behind them. Every one of those transactions has a counterparty asking the question banks have always asked: who am I dealing with, and can I trust them? Today's identity infrastructure wasn't built to answer it at agent speed.

The Agentic Economy team is extending Baselayer's business graph into the trust layer for agentic commerce: verifiable credentials that bind an agent to the verified business and human behind it, a registry counterparties can query in real time, and verification APIs that plug into the networks, platforms, and protocols where agent transactions happen.

We run like a startup inside a startup: a small senior team led by our GM of Agentic Economy, working directly with payment networks, banks, wallet providers, and agent platforms. The category is being defined right now; the standards, seats, and infrastructure decisions of the next 18 months will be consequential for a decade.

## ABOUT THE ROLE

You want to learn from the best of the best, get your hands dirty, and put in the work to hit your financial goals and full potential. You’re not just doing it for the win - you’re doing it because you have something to prove and want to be great. You are self-motivated, intelligent, strategic and have a natural talent for building relationships. As we scale quickly, we need individuals who are eager to learn, embrace challenges, and are passionate about driving success. As the founding Account Manager you will be responsible for being the ultimate relationship builder and the trusted advisor clients look to when they have mission-critical fraud and compliance decisions to make. 🚀

## WHAT YOU'LL DO

- Be the ultimate relationship builder.
- Build and maintain strong relationships with C-suite executives and client teams, gaining deeper insights into their pain points and feedback.
- Act as the primary point of contact for some of the largest financial institutions, payment providers and fintech companies in the country.
- Drive account growth through upsells, renewals, and referrals by ensuring customers succeed with Baselayer.
- Become an expert in customers' workflows and pain points - then work with internal teams to address them.
- Develop playbooks, feedback loops, and operational processes that help scale the AM/CS function.
- Work directly to the CEO and collaborate with product and engineering on scaling customer operations 🤝

## MINIMUM REQUIREMENTS

- You have 3+ years of experience in business development, customer success or implementation roles at a fast-growing startup or a highly-competitive environment (management consulting, banking, or venture capital).
- Plus: clear understanding of how financial institutions adopt and operationalize compliance and fraud tools - whether through your own experience or from advising similar customers.
- Excellent communication skills and an energetic, professional presence driving a room, a Zoom or a QBR.
- Confidence working with C-level stakeholders and navigating ambiguity.
- Resilience and grit - you get things done.
- Proactive and curious self-starter who thrives in dynamic settings.
- Highly feedback-oriented. We believe in radical candor and using feedback to get to the next level.
- Someone who's hungry for equity at the company they're working at, a seat at the table, and building 0 to 100.

## WORK LOCATION

- Based in New York City; Full-time in office

## COMPENSATION

- Salary Range: $120,000 – $170,000 + Equity
- Variable Compensation: Commissions

## BENEFITS

- Time off when you need it: Flexible PTO so you can recharge without red tape
- In-person energy: We're based in NYC and meet in the office full-time
- Competitive compensation: We pay well and back it with equity. We want you to think and act like an owner
- Career rocket fuel: You'll help build the foundation of a high-growth startup, working side by side with experienced founders and team members who've done it before
- Benefits on us: We cover 100% of your health, dental, and vision premiums. No surprise deductions from your paycheck
- 401(k) with company match: We match your contributions so your future self benefits too
- HSA contributions included: We contribute to your HSA on applicable plans, so your coverage works as hard as you do
- Stay healthy, stay sharp: A $250 monthly gym stipend to help you bring your best self to work, and everywhere else
- A seat at the table: We believe in transparency, radical candor, and giving every team member a voice 🔥

## About Baselayer

## Company Overview
- **One-liner**: AI-powered platform for business identity verification, fraud detection, and risk scoring, serving 2,200+ financial institutions and government agencies.
- **Entity Type**: Private (Seed stage – raised $6.5M seed round in May 2024)
- **Headquarters**: New York, NY, USA
- **Founded**: ~2024 (inferred from seed round announcement)
- **Founders**: Timothy Hyde (CEO) and Jonathan Awad (CTO)

## Core Business
- **Primary industry**: Financial technology (FinTech) – business risk intelligence, identity verification, compliance, fraud prevention.
- **Target customers**: B2B – banks, fintechs, credit unions, government agencies, B2B platforms; end-users are small and medium-sized businesses.
- **Mission**: To make financial services more accessible to small businesses by providing real-time trust and risk infrastructure.

## Products & Services
- **Business Verification (KYB)**: Instantly verifies business identity, officers, owners, sanctions, legal and military risk using public records and AI.
- **Fraud Prevention**: AI-driven fraud detection with a consortium network to identify repeated fraud and emerging trends.
- **KYB Rating**: Proprietary AI score combining all available signals for intelligent decisioning.
- **Industry Prediction**: Automated business classification using signals from 120M+ business records.
- **Portfolio Monitoring**: Continuous, configurable monitoring of sanctions, fraud, adverse events, and entity changes.
- **Lien Searching & Filing**: Accelerated search and filing of liens against businesses.
- **Website & Social Media Analysis**: AI agents assess online presence and social/review data for risk signals.
- **Risk Rating**: Graded industry prediction scores via proprietary clustering and multi-source data.
- **Credit Stacking**: Unique capability to detect credit stacking risk (multiple applications).

All delivered via a unified API and web dashboard (Risk Co.Pilot) with pre-built integrations.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed.
- **Total Funding**: $6.5M seed round (May 2024, from 7 undisclosed investors).
- **Annual Revenue**: Estimated $25M–$50M (LinkedIn data).
- **Key Metric**: Trusted by 2,200+ financial institutions; platform integrated into companies with 30M+ accounts.
- **Notable Investors/Partners**: Investors not named in available sources; partners include "ure" (likely a branding/media partner) per a 2025 PR Newswire announcement.
- **Growth Signals**: LinkedIn followers grew 1,840% year-over-year to ~23,600; 16 active job postings across engineering, sales, customer success, and operations. Headcount decreased 32.4% yearly (possibly restructuring after seed raise). Partnerships and product expansions ongoing.

## Competitive Advantages
- **AI-native architecture**: Combines public records, proprietary AI agents, and networked consortium intelligence for real-time, explainable risk decisions.
- **Broad data coverage**: Access to government records, web data, private databases, and a fraud consortium network.
- **High auto-approval rates**: Claims 92% increase in auto-approval rates for clients.
- **Agentic AI**: Automates manual risk checks, reducing cost and human error (Risk Co.Pilot).
- **Network effects**: Consortium model surfaces emerging fraud trends across participants, creating a moat.

## Strategic Focus
- Deepening AI capabilities (agentic AI, predictive modeling) to automate compliance and fraud workflows.
- Expanding partnerships with financial institutions and government agencies.
- Growing the fraud consortium to increase network value.
- Scaling platform usage beyond KYB into ongoing monitoring, lien services, and credit risk.

## Why Work Here
- **Culture**: Described as fast-paced, ambitious, and collaborative – "ideas over titles," "win together," "pace with purpose." The careers page emphasizes "cracked" individuals, founder mindset, and high ownership. Ego is not tolerated.
- **Work Environment**: Offices in New York (HQ), San Francisco, and Arizona (Mesa/Chandler). Likely hybrid/onsite given the roles posted; remote flexibility not explicitly stated.
- **Benefits**: 401(k) with matching, top-tier medical/dental/vision, unlimited PTO, competitive salary.
- **Engineering Culture**: Heavy focus on AI, machine learning, data engineering. Teams are small (≈28 employees), offering outsized impact. Roles include senior AI engineers, identity graph specialists, backend and full-stack engineers.
- **Employee Sentiment**: Glassdoor rating 3.6/5 (19 reviews). Strengths: compensation (3.8). Weaknesses: culture (2.8) and career growth (2.8) – typical for early-stage intense environments. Work-life balance rated 3.4.
- **Ideal Candidate**: Self-starters who want to be future founders, thrive in ambiguity, and are "wildly cracked" – bring high ambition and low ego.

## Sources
1. [baselayer.com](https://baselayer.com/) – Company website, product descriptions, claims
2. [baselayer.com/about](https://baselayer.com/about/) – Team, mission, culture, benefits
3. [linkedin.com/company/baselayer](https://www.linkedin.com/company/baselayer) – Employee data, revenue estimate, news, ratings
4. [job-boards.greenhouse.io/baselayer](https://job-boards.greenhouse.io/baselayer) – Open roles, hiring philosophy, company description

## Other roles at Baselayer

- [Executive Assistant to the CEO](https://feeny.ai/job/executive-assistant-to-the-ceo-baselayer-new-york-4f0za22n03td) — New York, NY
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- [Solutions Engineer](https://feeny.ai/job/solutions-engineer-baselayer-new-york-xtdt02mxjevr) — New York, NY
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