---
title: 'Account Manager, Brands at Sensor Tower'
canonical: 'https://feeny.ai/job/account-manager-brands-sensor-tower-london-7nc7wwe34v4p'
type: 'job'
last_seen: '2026-10-14'
---

# Account Manager, Brands at Sensor Tower

- **Company:** Sensor Tower
- **Location:** London, United Kingdom
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-09-25
- **Last confirmed live:** 2026-10-14
- **Apply:** https://jobs.ashbyhq.com/sensor-tower/d518ee14-b3d4-4096-8c68-2e037aee5b8b

## Job description

Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.

As an Account Manager, Brands at Sensor Tower, you’ll play a key role in managing the account renewal and growth of our customer base while working closely with Sensor Tower Customer Support as needed to ensure a positive customer experience. You’ll also be instrumental in helping to build our process around renewals management and advocate for process updates to improve operational efficiency.

You will act as a trusted advisor to enterprise brand clients, ensuring they maximize the value of Sensor Tower’s market intelligence platform. By bridging commercial strategy with operational excellence, you will drive long-term retention, identify strategic expansion opportunities, and streamline our internal workflows.

What you will do:

- Manage a portfolio of businesses, focusing on renewals, upsells, and Net Revenue Retention (NRR) growth.
- Oversee all assigned contract renewals to ensure timely and accurate execution
- Accelerate the contract renewal process, mitigate identified risk, and ensure customer satisfaction
- Own contract processes, including renewal CTA management, quote creation, maintenance of Salesforce opportunity records, sending of order forms, forecasting renewals outcomes, and tracking progress of signature
- Work with Customer Support team (where needed) to identify at-risk accounts and put together a strategy to secure the renewal, as needed
- Partner with Customer support and Sales Ops to communicate challenges in our current renewal process and advocate for improvements to increase our operational efficiency
- Identify opportunities to expand Sensor Towers footprint within an account as part of the renewal process
- Build strong relationships with customers through a regular cadence of calls, face-to-face meetings and on-site visits where possible. Use these conversations to understand their priorities, demonstrate value, address objections and identify renewal and expansion opportunities.
- Build account plans that identify renewal risk, stakeholder changes, product adoption gaps and opportunities for expansion well ahead of contract expiry.
- Lead commercial negotiations with customers and their procurement and legal teams, including pricing, contract structure and multi-year agreements.
- Develop relationships with decision-makers across multiple teams and regions within each account.
- Translate customer goals into relevant use cases across Sensor Tower’s products, and partner with internal specialists on demonstrations, insights and custom data requirements.
- Maintain an accurate renewal and expansion forecast, with clear next steps and escalation plans for at risk accounts.
- Hold regular commercial reviews with key stakeholders to understand budget plans, confirm renewal timelines and build support for continued investment.

Experience and skills that you can bring:

- Must be wiling to work from our London office three days a week.
- Experience in SaaS sales as an Account Executive or Account Manager.
- Strong understanding of the SaaS industry and digital ecosystem.
- Ability to identify product penetration, renewal, and upsell opportunities within the managed customer base.
- Ability to present complex data solutions in a clear and concise manner to a variety of audiences, including non-technical.
- Self-starting attitude and entrepreneurial spirit highly encouraged!
- An eye for detail following the industry trends and interpreting these into day-to-day business impact.
- Enjoy working in small, fast-paced teams where you can take initiative and accountability and generate - results every day.
- Experience managing complex SaaS renewals and expansions involving multiple stakeholders, products or regions.
- Strong commercial judgement, including the ability to defend value, handle pricing objections and balance customer needs with revenue goals.
- Confidence working with procurement and legal teams to move agreements through to signature.

Fraud warning: It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in [sensortower.com](http://sensortower.com). All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of [sensortower.com](http://sensortower.com) or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.

To all recruitment agencies: Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

## About Sensor Tower

## Company Overview
- **One-liner**: Sensor Tower provides digital intelligence solutions that empower companies to understand consumer behavior and market performance across mobile apps, digital platforms, and gaming ecosystems.
- **Entity Type**: Private
- **Headquarters**: San Francisco, California, USA
- **Founded**: 2013
- **Founders**: Not publicly available

## Core Business
- **Primary industry/industries**: Digital market intelligence, mobile app analytics, advertising analytics, audience insights
- **Target customers**: B2B – Enterprise clients including marketers, app developers, gaming leaders, ad tech partners, Wall Street analysts, venture capitalists, and media
- **Mission or purpose statement**: To provide responsibly sourced market intelligence that provides visibility into the trends shaping the global digital economy, helping customers make better business decisions.

## Products & Services
- **App Performance Insights**: Downloads, revenue, RPD, active users, sessions, time spent, keyword rankings, ratings, and reviews data for mobile apps [sensortower.com](https://sensortower.com/)
- **Advanced Usage Insights**: Benchmarking tools for sessions per user, time spent, new/retained/churned user trends [sensortower.com](https://sensortower.com/)
- **App Advertising Insights**: Global and regional share of voice (SOV) across apps, top advertisers, publishers, and creative analytics [sensortower.com](https://sensortower.com/)
- **Gaming Insights**: RPD, ARPDAU, sub-genre, product models, art styles, and monetization analytics via GameIQ [sensortower.com](https://sensortower.com/)
- **Web Insights**: Cross-platform digital engagement trends connecting web and app consumer behavior (visits, unique visitors, daily/weekly/monthly granularity) [sensortower.com](https://sensortower.com/)
- **Audience Insights**: Understanding of audiences and competitor audiences to discover growth opportunities [sensortower.com](https://sensortower.com/)
- **Pathmatics (Digital Advertising)**: Ad spend and impression estimates, SOV across Facebook, Instagram, TikTok, X, Reddit, OTT, YouTube, display, video, and more [sensortower.com](https://sensortower.com/)
- **Retail Media Insights**: Omnichannel media investment optimization and retailer relationship tools [sensortower.com](https://sensortower.com/)

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metric**: Total employees – approximately 400 as of latest reports [builtin.com](https://builtin.com/company/sensor-tower)
- **Notable Investors/Partners**: Trusted by over 2,500 enterprises worldwide; data frequently cited by top-tier media including the New York Times, Bloomberg, Reuters, CNBC, and financial and academic institutions [sensortower.com](https://sensortower.com/about)
- **Growth Signals**: Global presence with teams in North America, Europe, Middle East, Africa, APAC, and LATAM; offices in SF, LA, NY, London, Singapore, Beijing, Seoul, Tokyo, and Vancouver [sensortower.com](https://sensortower.com/about). Continues to expand product offerings into Gaming, Web, Audience, and Digital Advertising Insights.

## Competitive Advantages
- **First-party consumer panel**: Data collection begins with a global panel of real consumers, providing a foundation of high-quality, representative data [sensortower.com](https://sensortower.com/)
- **Comprehensive data coverage**: Measures the full digital consumer journey from mobile apps to web, ads, gaming, and beyond – a "full funnel" view
- **Industry authority**: Data is relied upon by top-tier media, financial institutions, and academic institutions globally
- **Privacy-first approach**: Emphasizes responsibly sourced, anonymized, and aggregated data

## Strategic Focus
- **Expansion beyond mobile**: Growing from mobile app analytics into web, gaming, and advertising insights to provide a complete digital ecosystem view
- **Generative AI**: Exploring how GenAI is reshaping competition and monetization across mobile (noted in "State of AI 2" report) [sensortower.com](https://sensortower.com/about)
- **Cross-platform measurement**: Connecting the dots between web and app consumer behavior for a holistic understanding of digital engagement

## Why Work Here
- **Flexible work environment**: Hybrid model offering a choice between working in-office, remote, or a mix, with teams operating across 15+ countries [sensortower.com](https://sensortower.com/careers)
- **Global impact**: Opportunity to work with a diverse team in over 10 countries, at the epicenter of the mobile and digital ecosystem [sensortower.com](https://sensortower.com/careers)
- **Comprehensive benefits**: Company-paid health insurance, wellness programs (physical fitness, mental health, fertility planning), retirement savings accounts, flexible PTO, stipends for office/gym setup and home internet [sensortower.com](https://sensortower.com/careers)
- **Engineering culture**: Uses modern tech stack including TypeScript, ClickHouse, Salesforce, and Figma; values "passion for fantastic technology" and building products that answer the industry's most important questions [builtin.com](https://builtin.com/company/sensor-tower)
- **Company values**: "Deliver Magic," "Go First" (embrace divergent thinking and innovation), "Journey Together" (leverage diversity and collaboration), "Light the Way" (use data and wisdom to chart the best path) [sensortower.com](https://sensortower.com/careers)

## Sources
1. [sensortower.com](https://sensortower.com/about)
2. [sensortower.com](https://sensortower.com/careers)
3. [builtin.com](https://builtin.com/company/sensor-tower)
4. [sensortower.com](https://sensortower.com/)
5. [linkedin.com](https://www.linkedin.com/company/sensor-tower)

## Other roles at Sensor Tower

- [Regional Marketing Manager, EMEA](https://feeny.ai/job/regional-marketing-manager-emea-sensor-tower-london-ecnzh1a1cyk3) — London, United Kingdom
- [Customer Support Specialist - London - Hybrid](https://feeny.ai/job/customer-support-specialist-london-hybrid-sensor-tower-london-wn8pvsj44wn0) — London, United Kingdom
- [Team Manager, Account Management - Investor Vertical](https://feeny.ai/job/team-manager-account-management-investor-vertical-sensor-tower-london-275d352kjtry) — London, United Kingdom
- [Product Marketing Manager](https://feeny.ai/job/product-marketing-manager-sensor-tower-london-553kk8bshghk) — London, United Kingdom
- [Account Executive](https://feeny.ai/job/account-executive-sensor-tower-london-mfqj4mceb0dh) — London, United Kingdom
- [Senior Manager of Business Strategy](https://feeny.ai/job/senior-manager-of-business-strategy-sensor-tower-new-york-20bejm807kmp) — New York, NY
- [Data Solutions Analyst, India](https://feeny.ai/job/data-solutions-analyst-india-sensor-tower-bengaluru-q96bx2rg8k1t) — Bengaluru, India
- [Account Director](https://feeny.ai/job/account-director-sensor-tower-seoul-9p8m82pppn3w) — Seoul, South Korea
- [Backend Engineer - Golang](https://feeny.ai/job/backend-engineer-golang-sensor-tower-almaty-c8mynggvpt1v) — Almaty, Kazakhstan
- [Backend Engineer - Golang](https://feeny.ai/job/backend-engineer-golang-sensor-tower-yerevan-36h453j0e27e) — Yerevan, Armenia