--- title: 'Account Manager | Central Region at Entrata' canonical: 'https://feeny.ai/job/account-manager-central-region-entrata-dallas-dkgvr8vr8er8' type: 'job' last_seen: '2026-10-17' --- # Account Manager | Central Region at Entrata - **Company:** Entrata - **Location:** Dallas, TX - **Compensation:** $90k–$130k - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-09-14 - **Last confirmed live:** 2026-10-17 - **Apply:** https://jobs.lever.co/entrata/783606d7-d165-4c85-b7c2-9a0c887f50d9 ## Job description The Account Manager – Enterprise is responsible for managing and growing relationships with assigned strategic accounts to drive client satisfaction, retention, and business growth. This role requires a strong understanding of Entrata’s product suite and the ability to align solutions with client objectives. The Account Manager works cross-functionally with internal teams to identify opportunities for account expansion, resolve issues, and deliver a seamless client experience. Duties/Responsibilities - Build and maintain strong, long-term relationships with key stakeholders within assigned accounts. - Develop account plans outlining strategies for growth, retention, and upsell opportunities. - Collaborate with internal teams, including Sales, Implementation, and Support, to deliver high-quality client experiences. - Understand client business objectives, challenges, and operations to effectively position Entrata solutions. - Provide consultative guidance to clients on best practices, industry trends, and product utilization. - Identify and pursue opportunities for account expansion and revenue growth. - Communicate product updates, new features, and relevant developments to client stakeholders. - Analyze account data to identify trends, performance gaps, and improvement opportunities. Essential Functions - Maintain ongoing communication with key client stakeholders to ensure satisfaction and retention. - Develop and execute account strategies that drive growth and align with company goals. - Collaborate with internal teams to ensure successful delivery of products and services. - Apply sound judgment and problem-solving skills to resolve complex client issues. - Ability to prioritize tasks effectively by meeting deadlines and managing workload efficiently. - Maintain professional interaction with internal and external stakeholders - Ability to work in a fast-paced and high-stress environment ## Minimum Qualifications/Skills - Demonstrated ability to manage and grow multiple client accounts effectively. - Strong analytical, problem-solving, and organizational skills. - Excellent communication and presentation abilities, with capacity to engage both technical and non-technical audiences. - Proficiency in managing client relationships and influencing outcomes in a cross-functional environment. - Comprehensive understanding of technology or software sales processes, including SaaS or enterprise platforms. Education and Experience Requirements - Bachelor’s degree in Business, Marketing, Communications, or a related field; or equivalent work experience. - Typically requires a minimum of 5 years of related experience with a Bachelor’s degree AI & Operational Fluency - AI Integration: Utilize company-approved GenAI tools to accelerate high-value deliverables. - Strategic Oversight: Exercise critical judgment as the "Human-in-the-Loop," by auditing AI outputs for factual accuracy, brand alignment, and the removal of hallucinations. - Data Governance: Ensures no proprietary or Personally Identifiable Information (PII) data is exposed to unauthorized models. - Prompt Competency: Demonstrates the ability to craft clear, context-rich prompts to achieve consistent, high-quality results across various business domains. #LI-Remote ## About Entrata ## Company Overview - **One-liner**: Entrata provides a comprehensive, AI-powered operating system for the rental property market, connecting property management, resident engagement, and operational workflows. - **Entity Type**: Private (IPO Registration) – raised $372M in total funding; most recent deal was a Buyout/LBO with Colleen AI in June 2024 [pitchbook.com](https://pitchbook.com/profiles/company/55128-34). - **Headquarters**: Lehi, Utah, USA (6 offices total) [builtin.com](https://builtin.com/company/entrata). - **Founded**: 2003 [pitchbook.com](https://pitchbook.com/profiles/company/55128-34). - **Founders**: Not publicly available. ## Core Business - **Primary industry/industries**: Property management software, real estate technology (PropTech). - **Target customers**: B2B – property owners, operators, property managers, and residents of multifamily, military, student, affordable, and mixed-use housing. - **Mission or purpose statement**: “Create better living experiences for millions of people” by building an operating system that enables property managers to be heroes to their residents [entrata.com/careers](https://www.entrata.com/careers). ## Products & Services - **Entrata Platform (Agentic Operating System)**: A cloud-based, multi-tenant platform combining CRM, ERP, Property Management System (PMS), and Resident Engagement tools. Includes 100+ native AI agents for leasing, maintenance, accounting, compliance, and renewals. Supports payment processing, lease signing, and third-party integrations via open API [entrata.com/team](https://www.entrata.com/team). - **Entrata AI Agents**: Purpose-built AI workflows that execute tasks, route work, and orchestrate operations autonomously, operating within fair housing and policy guardrails [entrata.com/team](https://www.entrata.com/team). - **Tailored Solutions for Property Types**: Specific modules for multifamily, military housing, affordable housing, student housing, and commercial/mixed-use properties [entrata.com/team](https://www.entrata.com/team). ## Market Standing - **Valuation/Market Cap**: Not disclosed. Recent Buyout/LBO (June 2024) with Colleen AI suggests private valuation, but no public figure available. - **Key Metric**: Total funding raised: $372M [pitchbook.com](https://pitchbook.com/profiles/company/55128-34). Annual revenue is not publicly disclosed. - **Notable Investors/Partners**: Colleen AI (partner in recent Buyout/LBO); other investors not listed in provided sources. - **Growth Signals**: - Headcount: 2,513 employees (PitchBook) / 1,939 employees (BuiltIn) – conflicting reports, but indicates a large-scale operation. - Serves 20,000+ apartment communities nationwide [builtin.com](https://builtin.com/company/entrata). - IPO Registration status suggests preparation for public listing [pitchbook.com](https://pitchbook.com/profiles/company/55128-34). ## Competitive Advantages - **Comprehensive single-platform OS**: Integrates CRM, ERP, PMS, and resident engagement in one login, reducing the need for multiple vendors. - **AI-driven automation**: 100+ native agents that execute tasks autonomously while enforcing fair housing and compliance rules – a key differentiator in a regulated industry. - **Open API & integrations**: Allows property managers to choose best-of-breed third-party tools, reducing lock-in. - **Enterprise-grade security & governance**: Cloud-based, multi-tenant architecture with audit trails and policy controls. ## Strategic Focus - **AI-first roadmap**: Scaling agentic workflows for leasing, operations, and accounting, with a goal of “fully agentic” operation across all business processes. - **Compliance & governance**: Embedding fair housing, money transmission, and ACH compliance into AI actions to reduce risk for property managers. - **Expansion across property types**: Continuing to tailor solutions for multifamily, military, affordable, student, and commercial housing. - **IPO preparation**: Filing for IPO registration indicates a focus on public market readiness and growth. ## Why Work Here - **Impact on shelter**: Work directly affects one of the most critical industries – housing – and helps improve the process of finding a home. - **Culture of experimentation**: “Think big, fail fast, take risks” – the company encourages learning and innovation. - **Diversity & respect**: Emphasis on different perspectives and an atmosphere of respect and acceptance [entrata.com/careers](https://www.entrata.com/careers). - **Perks & benefits** (from BuiltIn): - Performance bonuses, generous parental leave, family medical leave. - Health insurance, dental, Flexible Spending Account (FSA). - Job training, conferences, free snacks/drinks, and customized development tracks. - 6 office locations (HQ in Lehi, Utah); remote/hybrid policy not explicitly stated in provided sources. - **Growth opportunities**: Large, growing company (2,500+ employees) with IPO ambitions, offering career advancement in engineering, product, sales, and support. ## Sources 1. [entrata.com/careers](https://www.entrata.com/careers) 2. [builtin.com/company/entrata](https://builtin.com/company/entrata) 3. [pitchbook.com/profiles/company/55128-34](https://pitchbook.com/profiles/company/55128-34) 4. [entrata.com/team](https://www.entrata.com/team) ## Other roles at Entrata - [Head of Investor Relations](https://feeny.ai/job/head-of-investor-relations-entrata-united-states-5erm02edkvpr) — United States - [Senior Director of Cyber Defense](https://feeny.ai/job/senior-director-of-cyber-defense-entrata-lehi-14n77aeyvqpw) — Lehi, UT - [Regional Vice President Product Sales (AI)](https://feeny.ai/job/regional-vice-president-product-sales-ai-entrata-united-states-csq9ts6g76sf) — United States - [Agency Support Representative](https://feeny.ai/job/agency-support-representative-entrata-pune-36wg9c9ckd69) — Pune, India - [Carrier Relations Manager](https://feeny.ai/job/carrier-relations-manager-entrata-lehi-d6ev49z4eb1b) — Lehi, UT - [Product Manager, Utilities - Sustainability](https://feeny.ai/job/product-manager-utilities-sustainability-entrata-united-states-pr3y8wnceq82) — United States - [Regional Vice President of Sales, Canada (IC-Enterprise)](https://feeny.ai/job/regional-vice-president-of-sales-canada-ic-enterprise-entrata-toronto-p3mmdzrcm7rv) — Toronto, Canada - [Account Manager](https://feeny.ai/job/account-manager-entrata-lehi-yznnbehw57rg) — Lehi, UT - [Director of Engineering, Payments](https://feeny.ai/job/director-of-engineering-payments-entrata-lehi-v8smv8ddth7k) — Lehi, UT - [Enterprise Inside Sales Executive](https://feeny.ai/job/enterprise-inside-sales-executive-entrata-lehi-6dszhae5n7w2) — Lehi, UT