--- title: 'Account Manager at CentralReach' canonical: 'https://feeny.ai/job/account-manager-centralreach-fort-lauderdale-florida-united-states-holmdel-new-ttd9qmnygq2c' type: 'job' last_seen: '2026-10-15' --- # Account Manager at CentralReach - **Company:** CentralReach - **Location:** Fort Lauderdale Florida United States Holmdel New Jersey United States Mclean Virginia, United States - **Compensation:** $75k–$85k - **Work type:** remote - **Posted:** 2026-10-08 - **Last confirmed live:** 2026-10-15 - **Apply:** https://job-boards.greenhouse.io/centralreach/jobs/4438386009 ## Job description CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis (ABA), multidisciplinary therapy, and special education. Trusted by more than 200,000 users, we enable therapy providers, educators, and employers to scale the way they deliver ABA and related therapies with innovative technology, market-leading industry expertise, and world-class customer satisfaction. We are seeking an Account Manager to oversee and grow an assigned client portfolio by providing exceptional service, educating customers, identifying growth opportunities, and ensuring timely renewals. This role focuses on deepening existing customer relationships while also supporting team members as needed. Key Accountabilities: - Collaborate with the Sales and Customer Success teams to communicate CentralReach’s value, vision, and strategy, driving business growth. - Lead regular business reviews to stay aligned with customers as they scale. - Partner strategically with clients to understand their goals and align them with our products and services. - Deliver product demonstrations and presentations tailored to client needs. - Support account renewals, emphasizing growth and multi-year commitments when necessary. - Maintain accurate CRM records of customer interactions, successes, and challenges. - Provide proactive communication and feedback to both customers and internal teams regarding product insights and market trends. - Engage with the CentralReach Product Council, sharing customer-driven feedback to help shape the product roadmap. Desired Skills and Experience: - You have at least 5 years of experience in a SaaS Sales environment as an account manager. - Experience as an account manager in a health-tech space is a bonus. - Experience using the CentralReach platform is a plus. - Passion and ability to truly understand a client’s business in order to educate customers on how CentralReach will be meaningful to their business. - You have an extreme hunger to be successful and help CentralReach sales and customers win. - You have thrived in an environment where the only constant is change. - You embrace aggressive goals and work hard to achieve them. - You’re naturally curious and invest time and energy into learning more about the sales process, your prospects, and the solutions you’re selling. - You are able to utilize Sales CRM tools such as SalesForce or like program. - You have excellent written and verbal communication skills, strong attention to detail, and good follow-through. - You hustle! All that preparedness doesn’t slow you down. - You follow a proactive approach to account management to help cultivate success. - You are not afraid to dive in with discovery questions to better understand the needs of your accounts. #LI-Hybrid #AccountManager #SaaS #HealthTech #CustomerSuccess #ABA Base Salary Range $75,000—$85,000 USD Backed by Roper Technologies, Inc. (Nasdaq: ROP), CentralReach is entering an exciting phase of growth, innovation, and scale. Recognized as one of the best places to work over 10 times by organizations such as Inc, Built In, and NJBIZ, our culture is centered around impact, inclusion, and flexibility. As a hybrid company with collaborative offices in Ft. Lauderdale, FL; Holmdel, NJ; and Verona, Italy, we foster a workplace where top talent can thrive and make a real difference in the lives of those we serve. We offer competitive compensation, comprehensive health benefits, generous PTO, 401(k) matching, and paid parental leave to our full-time employees. Our team members also enjoy hybrid work schedules, career development support, wellness programs, and opportunities to give back through CR Cares™, our community engagement initiative. Be part of a market leader driving the future of care. Explore opportunities at [centralreach.com/careers](https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fcentralreach.com%2Fcareers%2F&data=05%7C02%7Cjamie.madarasz%40centralreach.com%7Cb7b1c0d4e2354127669a08dda36f3df3%7C515bdea7d91847b3b73f5700d21635ec%7C0%7C0%7C638846420463140236%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=WNerHqhY5w8%2Fh6TrRUbAh6uyPQJS8ymWAWaKuyJfaHo%3D&reserved=0). Protecting your information is important to us.  Please take a moment to review our Notice of Privacy Practices for Job Applicants. [Applicant-Privacy-Notice-110725](https://centralreach365.sharepoint.com/:b:/s/ApplicantPrivacyNotice/IQBl-WqOdm5oQI9tZ2avE2_7AYJGJ5xXuv-ubvZ989Cf9tk?e=KdZc3m) to understand how we collect, use, store, and protect your personal information during the recruitment process. ## About CentralReach ## Company Overview - **One-liner**: CentralReach provides the #1 AI-powered software platform for autism and intellectual/developmental disability (IDD) care, serving applied behavior analysis (ABA) practices, multidisciplinary clinics, and PreK-12 special education. - **Entity Type**: Private (funding rounds not publicly disclosed) - **Headquarters**: Fort Lauderdale, Florida, USA (with a second office in Holmdel, New Jersey) - **Founded**: 2012 - **Founders**: A practicing Board Certified Behavior Analyst (BCBA) – name not publicly disclosed ## Core Business - **Primary industry**: Healthcare IT / Autism & IDD Care Software - **Target customers**: B2B – ABA therapy providers, multidisciplinary practices, PreK-12 school districts, and employers who support neurodiverse employees. - **Mission or purpose statement**: “Unlock potential in autism and IDD care” – to help children and adults diagnosed with autism and related IDDs, and those who serve them, achieve better outcomes and live more independent lives. ## Products & Services - **CentralReach Platform (All-in-One)** : AI-powered SaaS platform for clinical data collection, scheduling, billing, claims management, and compliance. Includes modules for ABA and multi-disciplinary therapies (speech, occupational therapy). - **cari™ (AI Assistant)**: An AI layer trained on over a billion data points and 40+ BCBA reviews. Provides real-time assistance for note drafting, claim auditing, and scheduling. - **ClaimCheckAI®**: Pre-submission claims auditing tool that reduces denials by catching missing or incorrect information. - **ClaimAcceleratorAI™**: Automates claims checks and intelligently routes clean claims to shorten reimbursement cycles. - **NoteGuardAI™**: Reviews clinical notes for errors, compliance risks, and completeness before submission. - **NoteDraftAI™**: Generates real-time first drafts of session notes from session details to save provider time. - **ScheduleAI®**: Intelligent staff and client scheduling automation that minimizes conflicts and adapts to changing needs. - **CR BillMax**: Revenue cycle management (RCM) service for billing and collections. ## Market Standing - **Valuation/Market Cap**: Not publicly available - **Key Metric**: Over 185,000 professionals trust the platform (as of 2025); 400 total employees. - **Notable Investors/Partners**: Not disclosed (private company) - **Growth Signals**: - Named to Inc. Magazine’s 2025 list of fastest-growing private companies in the Southeast for the 5th time. - Named a Top AI Company of 2025 by the Software Report. - Named a 2025 Best Place to Work in New Jersey. - Won Dual Stevie® Awards in 2025 for People-Focused CEO (Chris Sullens) and AI Technology Breakthrough of the Year (ClaimCheckAI). - User base grew from 115,000 (Built In, 2024) to 185,000+ professionals. ## Competitive Advantages - **Niche focus**: Deep specialization in autism and IDD care, with roots in ABA therapy – a market with high regulatory and compliance demands. - **AI moat**: Proprietary AI (cari) trained on the largest dataset in the industry (1B+ data points) and refined by clinical experts. - **Integrated platform**: Combines clinical, scheduling, billing, and claims in one system, reducing the need for multiple vendors. - **Established trust**: Trusted by 185,000+ professionals and consistently recognized as a top workplace and fastest-growing company. ## Strategic Focus - **AI-driven automation**: Continued investment in AI features to reduce administrative burden and improve clinical outcomes. - **Expanding beyond ABA**: Growing platform capabilities to support multidisciplinary therapies (speech, occupational therapy) and special education. - **Addressing the care gap**: Using technology to scale access to autism and IDD services amid a growing neurodiverse population. ## Why Work Here - **Culture & Mission**: Mission-driven work with a direct impact on the autism and IDD community. Recognized as a Best Place to Work in NJ and by Built In for culture. - **Work Model**: Hybrid work environment – remote-first but with offices in Fort Lauderdale, FL, and Holmdel, NJ. Most roles are remote-eligible within the US. - **Benefits**: - Two robust medical plans, low-cost dental/vision, 24/7 Teladoc, pet insurance, EAP - 401(k) with strong company match, employer HSA contribution, financial advisor access - Generous PTO, paid holidays, extra PTO day for volunteering (CR Cares) - Paid parental leave, family medical leave - Comprehensive onboarding, career pathing, leadership development, quarterly CR Talks sessions - Company charitable match, diversity and inclusion initiatives (mandated unconscious bias training, inclusive hiring) - **Engineering Culture**: Tech stack includes Ruby on Rails, React, React Native, Angular, Node.js, AWS, Kubernetes, Terraform, SQL. Emphasis on career growth and innovation. ## Sources 1. [CentralReach Careers – Culture & Benefits](https://centralreach.com/careers/) 2. [CentralReach About – Company Overview](https://centralreach.com/about/company/) 3. [CentralReach Homepage – Products & AI](https://centralreach.com/) 4. [CentralReach Job Board – Greenhouse](https://job-boards.greenhouse.io/centralreach/jobs/4147040009) 5. [Built In – CentralReach Perks & Culture](https://builtin.com/company/centralreach?base_route_name=entity.node.canonical&overridden_route_name=entity.node.canonical&page_manager_page=node_view&page_manager_page_variant=node_view-panels_variant-0&page_manager_page_variant_weight=-1) ## Other roles at CentralReach - [Sr. Software Engineer](https://feeny.ai/job/sr-software-engineer-centralreach-united-states-jqgcfhpmbg8f) — United States - [Sr. Product Manager - CR Essentials](https://feeny.ai/job/sr-product-manager-cr-essentials-centralreach-united-states-wtz74p8n5n4a) — United States - [Sr. Communications Manager](https://feeny.ai/job/sr-communications-manager-centralreach-holmdel-37jaa7r5h5gj) — Holmdel, NJ - [Principal Platform Engineer](https://feeny.ai/job/principal-platform-engineer-centralreach-united-states-n4x2v709jsfz) — United States - [Clinical ABA Implementation Manager](https://feeny.ai/job/clinical-aba-implementation-manager-centralreach-fort-lauderdale-florida-united-rp550fq8k1bm) — Fort Lauderdale Florida United States Holmdel New Jersey, United States - [Director, Account Management](https://feeny.ai/job/director-account-management-centralreach-fort-lauderdale-florida-united-states-kj20jwqg1evj) — Fort Lauderdale Florida United States Holmdel New Jersey, United States - [Technical Product Analyst](https://feeny.ai/job/technical-product-analyst-centralreach-united-states-agvt9v9v77ke) — United States - [Sr. Quality Engineer](https://feeny.ai/job/sr-quality-engineer-centralreach-united-states-1eg31q7h6dg6) — United States - [Sr. Site Reliability Engineer](https://feeny.ai/job/sr-site-reliability-engineer-centralreach-united-states-x91h8zagvgk0) — United States - [Sr. Software Engineer, Ruby on Rails](https://feeny.ai/job/sr-software-engineer-ruby-on-rails-centralreach-united-states-43jwx1qwq7s8) — United States