---
title: 'Account Manager, Commercial Manufacturing at Serán BioScience'
canonical: 'https://feeny.ai/job/account-manager-commercial-manufacturing-seran-bioscience-bend-cb5bbyr6nd2r'
type: 'job'
last_seen: '2026-10-23'
---

# Account Manager, Commercial Manufacturing at Serán BioScience

- **Company:** Serán BioScience
- **Location:** Bend, OR
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-03-13
- **Last confirmed live:** 2026-10-23
- **Apply:** https://jobs.lever.co/seranbio/b15bf1de-133a-4861-be34-5f3598641c28

## Job description

The Account Manager, Commercial Manufacturing will drive the expansion of Serán’s commercial manufacturing portfolio for oral solid drug products by identifying, qualifying, and securing high‑value opportunities. The Account Manager will serve as the primary point of contact for prospective and existing clients, guiding them from initial engagement through term sheet negotiation, commercial supply agreement execution, and ongoing account management. This role will ensure each opportunity aligns with Serán’s technical capabilities, service offerings, and strategic growth objectives. Primary responsibilities will be to maintain strong client relationships throughout the commercial manufacturing lifecycle to support successful project execution and optimize utilization of Serán’s commercial manufacturing capacity. This role will join a highly skilled Business Development team that is strategically located throughout North America. Successful candidates will have clear communication within pharmaceutical development and manufacturing and remain within their preferred region, but will require travel to company headquarters in Bend, Oregon and client sites as needed.  Preference will be given to those with international Business Development and Account Management experience for commercial manufacturing.

Duties and Responsibilities

- Identify, qualify, and pursue new commercial manufacturing opportunities for oral solid drug products
- Build and maintain a robust pipeline of prospects aligned with Serán’s technical capabilities and capacity strategy
- Conduct initial technical and commercial assessments to ensure strong project fit
- Lead the development and negotiation of term sheets and commercial supply agreements
- Serve as the primary point of contact for assigned commercial accounts, ensuring a high‑quality client experience
- Develop strong, trust‑based relationships with key stakeholders at client organizations
- Communicate project status, timelines, risks, and decisions clearly and proactively
- Support long‑term client retention and growth through strategic account planning
- Guide clients through the commercial manufacturing lifecycle—from onboarding and tech transfer through validation, launch, and ongoing supply
- Collaborate closely with internal teams (technical operations, quality, supply chain, finance, legal) to ensure smooth project execution
- Monitor project progress, identify risks or bottlenecks, and drive timely resolution
- Ensure commercial commitments, deliverables, and quality expectations are met
- Coordinate internal review and approval of commercial proposals, pricing, and contract terms
- Manage renewals, amendments, and long‑term supply agreements as client needs evolve
- Ensure accurate forecasting and demand planning to support capacity utilization
- Provide market insights and customer feedback to inform commercial strategy and capacity planning
- Maintain accurate CRM records, pipeline reporting, and revenue forecasting
- Contribute to continuous improvement of commercial processes, tools, and client engagement practices
- Support cross‑functional initiatives that enhance Serán’s commercial manufacturing capabilities and competitiveness
- Scope my increase to align with company initiatives
- Perform other related duties as assigned

Required Skills and Experience

- Strong understanding of oral solid dose (OSD) drug development and commercial manufacturing processes
- Working knowledge of GMP requirements, quality systems, and regulatory expectations
- Ability to interpret technical data, batch records, and manufacturing requirements
- Familiarity with tech transfer, validation, and commercial supply operations
- Proven ability to manage complex accounts and long‑cycle commercial relationships
- Experience negotiating term sheets, pricing, and commercial supply agreements
- Strong financial acumen, including forecasting, revenue planning, and capacity management
- Skilled in opportunity qualification and pipeline management
- Excellent verbal and written communication skills
- Ability to build trust‑based relationships with technical, operational, and executive stakeholders
- Strong presentation and client‑facing skills
- Skilled at managing expectations and navigating sensitive commercial discussions
- Strong project management capabilities
- Ability to manage multiple accounts and priorities simultaneously
- Highly organized, detail‑oriented, and proactive in identifying risks and solutions
- Comfortable working cross‑functionally with operations, quality, supply chain, legal, and finance
- Strategic thinker with a solution‑oriented mindset
- Self‑motivated and comfortable in a fast‑growing, dynamic environment
- Strong sense of ownership and accountability for client success and revenue outcomes
- Demonstrated success in negotiating commercial agreements or long‑term supply contracts
- Track record of managing cross‑functional teams or complex technical projects
- Experience with CRM systems, forecasting tools, and pipeline reporting

Education and Experience

- Bachelor’s degree in a related scientific discipline, business, or marketing
- 3–7 years in account management, business development, or client‑facing roles within a CDMO, pharmaceutical, or biotech environment
- Experience supporting or managing commercial‑stage drug products (preferred)
- Background in oral solid dose manufacturing or related pharmaceutical operations (preferred)

Physical Requirement

- Prolonged periods of sitting at a desk and working on a computer
- Must be able to lift to 15 pounds at times
- Approximately 25% of travel required, and at times greater than 50%
- Travel will be predominately domestic with the potential for international travel

Visit https://www.seranbio.com/careers to learn more about company culture and the community of Bend, Oregon.

Applicants must be authorized to work for an employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Benefits Summary: Serán employees accrue over four weeks of paid time off annually. Employer contributions to a retirement account begin after 90 days and do not require an employee match or vesting period. Various health plans allow employees to find the best coverage for their individual or family needs with minimal employee contributions. Serán covers each employee with basic life and long-term disability, giving access to increase or add coverage. An Employee Assistance Program provides support for all things related to our employees’ wellbeing, along with access to pet insurance.

The Corporate Headquarters of Serán BioScience are located at 63047 Layton Ave, Bend, OR 97701

## About Serán BioScience

## Company Overview
- **One-liner**: Serán BioScience is a science-driven drug development partner providing integrated formulation, particle engineering, and clinical manufacturing services to pharmaceutical and biotechnology companies.
- **Entity Type**: Private (Privately Held)
- **Headquarters**: Bend, Oregon, United States
- **Founded**: 2016
- **Founders**: Dr. Smithey (President, CEO, and Co-founder)

## Core Business
- **Primary Industry**: Biotechnology / Drug Development (Contract Development and Manufacturing Organization – CDMO)
- **Target Customers**: B2B – Pharmaceutical and biotechnology companies (from preclinical to commercial stage)
- **Mission**: To provide optimized drug development and manufacturing services for clients, from discovery to the clinic, using a science-first approach to accelerate medicines to patients.

## Products & Services
- **Preformulation Services**: Physicochemical characterization and early feasibility studies to guide formulation strategy.
- **Formulation Development**: Design of robust formulations for poorly soluble compounds using spray drying, hot melt extrusion, fluid bed processing, granulation, and solid dosage forms (tablets, capsules, multiparticulates).
- **Particle Engineering**: Custom-built spray dryers capable of producing nano-to-micro particles; expertise in spray-dried dispersions and engineered particles for inhalation.
- **Clinical Manufacturing**: cGMP manufacturing of clinical trial materials (suspensions, capsules, tablets) with on-site ICH stability storage.
- **Commercial Manufacturing**: A 100,000 sq ft commercial manufacturing campus under construction, including large-scale spray drying for late-stage clinical and commercial supply.
- **Quality Control Laboratory**: Full release, stability, and microbial testing capabilities.

## Market Standing
- **Valuation/Market Cap**: Not publicly available
- **Key Metric**: Total Funding – Not disclosed; Headcount of 146 employees (+0.6% YoY as of latest LinkedIn data)
- **Notable Investors/Partners**: Not publicly disclosed
- **Growth Signals**: Constructing a 100,000 sq ft commercial manufacturing facility; expanding team to over 200 members; adding new development facilities and quality control labs; LinkedIn follower growth of +29.1% year-over-year.

## Competitive Advantages
- **Science-First Approach**: Employs predictive design tools, novel chemistry, and advanced analytical methods from the earliest stages to de-risk development.
- **Particle Engineering Leadership**: Decades of experience with poorly soluble compounds; proprietary spray drying and particle engineering technologies (nano-structures to micro-particulates).
- **End-to-End Support**: Integrated services from preformulation through commercial manufacturing, reducing handoffs and timelines.
- **Right From the Start™ Methodology**: Parallel development of drug product intermediates and final dosage forms to accelerate programs.

## Strategic Focus
- **Commercial Scale-Up**: Investing in a dedicated commercial manufacturing campus to support clients’ late-stage and marketed products.
- **Technology Expansion**: Continuously expanding technical capabilities (spray drying, hot melt extrusion, fluid bed processing) and facility footprint.
- **Talent Acquisition**: Growing the team of scientists, engineers, and support staff to serve an increasing pipeline of complex drug molecules.

## Why Work Here
- **Culture**: Collaborative, respectful, and fun environment where every role contributes to delivering novel therapies. Emphasis on mentoring and continuous learning.
- **Work-Life Balance**: Central Oregon lifestyle with outdoor recreation access; standard business hours (with alternative shifts in manufacturing/QC/QA).
- **On-Site Requirement**: All employees are expected to work on the Bend campus; remote flexibility considered on a case-by-case basis.
- **Benefits**: Paid time off, employer retirement contributions (no match or vesting required after 90 days), fully funded medical/dental/vision for employee and household, basic life and long-term disability, Employee Assistance Program.
- **Ideal Applicant**: Scientific background with GLP/GMP knowledge; inquisitive problem-solver who follows SOPs and collaborates toward common goals.

## Sources
1. [seranbio.com](https://www.seranbio.com/about)
2. [linkedin.com](https://linkedin.com/company/seran-bioscience)
3. [seranbio.com](https://www.seranbio.com/careers)
4. [seranbio.com](https://www.seranbio.com/?portfolioCats=34%2C23%2C29%2C35%2C22%2C24%2C30%2C25%2C28%2C31)
5. [jobs.lever.co](https://jobs.lever.co/seranbio)

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