--- title: 'Account Manager, Customer Success at Scowtt Inc' canonical: 'https://feeny.ai/job/account-manager-customer-success-scowtt-inc-remote-frxbzq6jf6gc' type: 'job' last_seen: '2026-09-10' --- # Account Manager, Customer Success at Scowtt Inc - **Company:** Scowtt Inc - **Location:** Remote - **Work type:** remote - **Posted:** 2026-01-22 - **Last confirmed live:** 2026-09-10 - **Apply:** https://job-boards.greenhouse.io/scowtt/jobs/4109813009 ## Job description ## About Scowtt Scowtt is an early-stage startup transforming the way businesses convert leads into customers through AI/ML marketing optimization and fully autonomous sales experiences. By integrating CRM, web signals, and product interaction data into a real-time conversion model, we help businesses turn interest into action—immediately. We’re growing fast, and onboarding new customers quickly and cleanly is core to our success. ## The Role We’re hiring an experienced Account Manager who will own and grow our customer success. You will ensure customers adopt our platform successfully, realize tangible business value, and expand usage over time. While your focus will be on post-sales, you will also occasionally partner in pre-sales conversations to onboard customers, provide account context, strategic insights, and solution expertise. This is a foundational role for a customer-obsessed professional who can balance relationship management, business strategy, and tactical execution. ## What You'll Own Onboarding Execution - Lead onboarding kickoffs and manage each step until the customer is live - Document and streamline onboarding steps into repeatable playbooks Customer Relationship & Success - Serve as the primary point of contact for key accounts after onboarding. - Build trusted, long-term relationships with executives and day-to-day stakeholders. - Drive product adoption, engagement, and measurable ROI for customers. Account Growth & Retention - Monitor key success metrics to ensure customers reach or exceed their goals. - Proactively identify expansion opportunities (e.g, AI SDR) and partner with Sales to execute them. - Lead business reviews and strategic check-ins with customers. - Manage renewals and reduce churn risk through proactive engagement. Customer Advocacy & Insights - Gather customer feedback and translate it into actionable insights for Product and Engineering. - Advocate internally for customer needs while aligning with Scowtt’s roadmap. - Create case studies, testimonials, and references with Marketing. ## What We’re Looking For - 5–8 years of experience in account management, customer success, or client services, ideally in Ad-tech, SaaS or data/analytics platforms. - Proven track record of growing accounts, driving renewals, and achieving customer success outcomes. - Strong business acumen with the ability to link product value to customer objectives. - Comfortable working cross-functionally with Sales, Product, and Engineering. - Highly organized, empathetic, and skilled at building trust. - Experience in startups or high-growth environments preferred. - Bonus: familiarity with CRM tools, Google/META platforms, marketing automation platforms, Lookr and/or data analytics products. Why Join Scowtt? - Early-stage impact: Your work will directly reduce onboarding time and drive revenue. - Builder’s playground: Help define and streamline our onboarding engine. - Work on a fast-moving product with direct access to engineering and leadership. - Competitive compensation, equity, remote work and full benefits paid 100%. Eligibility: - Must be located in the United States. - Eligible to work in the US without requiring work visa sponsorship now or in future Benefits: - Competitive Compensation (Base plus Bonnus) - Startup Equity - Health, Dental and Vision Insurance - Career Growth Opportunities ## Equal Opportunity & E-Verify Employer Scowtt is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. We are committed to providing a workplace free of discrimination and harassment. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For more information, please visit www.e-verify.gov. ## Compensation The base pay range for this role is $80,000 – $120,000 per year. ## About Scowtt Inc ## Company Overview - **One-liner**: Scowtt provides an AI-driven sales and marketing platform that turns underutilized CRM and web signals into predictive intelligence to automate lead qualification, prioritization, and engagement. - **Entity Type**: Private (early-stage startup) - **Headquarters**: Not publicly available (jobs listed in Seattle, WA, USA) - **Founded**: Not publicly available - **Founders**: Eduardo Indacochea (CEO) ## Core Business - **Primary industry**: AI-powered sales automation and marketing optimization - **Target customers**: B2B businesses with CRM data (Salesforce, HubSpot, etc.) looking to improve lead conversion and ad performance - **Mission**: “Transform how businesses convert leads and interact with customers using cutting-edge AI.” [scowtt.com/careers](https://scowtt.com/careers) ## Products & Services - **AI Sales Agent**: An outbound agent that uses predictive models to prioritize, qualify, and engage leads via text, voice, or video – designed to drive purchases or appointments. - **AI Marketing**: Sends predictive signals into advertising platforms (Google, Meta, TikTok, Snap) so algorithms optimize for predicted conversion value rather than past actions, reducing learning time from ~30 days to ~15 minutes. - **Predictive Modeling**: Proprietary models that analyze behavioral and transactional signals (CRM, website, product usage) to score leads by conversion probability, updating in near real-time. ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metric**: Total funding not publicly available; early-stage startup - **Notable Investors/Partners**: Not publicly listed; integrates with Salesforce, HubSpot, Google Ads, Meta, TikTok, Snap, Twilio - **Growth Signals**: Early-stage with active hiring (Software Engineer, ML Engineer, Account Manager) and published case studies showing 59%–64% ROAS improvement for customers like LaserAway and Advanced Hair Restoration ## Competitive Advantages - **Proprietary predictive models** that leverage 10x more data than offline conversion imports and update in near real-time - **End-to-end encryption** and SOC-2 Type 1 certification, with GDPR compliance - **Seamless integrations** with major CRM and ad platforms, allowing unstructured data to be used for scoring and outreach - **Outcome-based agents** that focus on high-value opportunities rather than volume ## Strategic Focus - Scaling the platform to turn CRM from a passive database into an active revenue engine - Expanding AI capabilities to cover both marketing optimization and fully autonomous sales experiences - Rapidly onboarding new customers and growing the engineering and customer success teams ## Why Work Here - **Culture**: Fully remote, collaborative startup environment; emphasis on innovation, impact, and growth [scowtt.com/careers](https://scowtt.com/careers) - **Remote/Hybrid Policy**: Fully remote (team distributed, with some roles listed in Seattle) - **Notable Perks**: Early-stage equity, opportunity to build cutting-edge AI products from the ground up, work with modern tech stack integrating with major platforms ## Sources 1. [scowtt.com](https://scowtt.com/) – Product overview, case studies, features 2. [scowtt.com/careers](https://scowtt.com/careers) – Careers page with culture and mission 3. [job-boards.greenhouse.io/scowtt](https://job-boards.greenhouse.io/scowtt) – Current job openings (Engineering, Sales, Customer Success) 4. [scowtt.com/team](https://www.scowtt.com/team) – Founders and leadership team 5. [bloomberg.com](https://www.bloomberg.com/profile/company/2613125D:US) – Bloomberg company profile ## Other roles at Scowtt Inc - [Group Product Manager, AI Sales](https://feeny.ai/job/group-product-manager-ai-sales-scowtt-inc-remote-9cvhw0j5hf9g) - [Senior Staff Machine Learning Engineer](https://feeny.ai/job/senior-staff-machine-learning-engineer-scowtt-inc-seattle-3b1t2kd84jpx) — Seattle, WA / San Francisco, CA