---
title: 'Account Manager Director at Konovo'
canonical: 'https://feeny.ai/job/account-manager-director-konovo-bengaluru-86b7n3n2rh5q'
type: 'job'
last_seen: '2026-10-15'
---

# Account Manager Director at Konovo

- **Company:** Konovo
- **Location:** Bengaluru, India
- **Work type:** hybrid
- **Posted:** 2026-09-18
- **Last confirmed live:** 2026-10-15
- **Apply:** https://job-boards.greenhouse.io/konovo/jobs/5418555008

## Job description

Konovo is a global healthcare intelligence company on a mission to transform research through technology—enabling faster, better, connected insights.

Konovo provides healthcare organisations with access to over 2 million healthcare professionals and patients—the largest network of its kind globally. With a workforce of over 300 employees across 5 countries (India, Bosnia and Herzegovina, the United Kingdom, Mexico, and the United States), we collaborate to support some of the most prominent names in healthcare. Our customers include over 300 global pharmaceutical companies, medical device manufacturers, research agencies, and consultancy firms.

As Konovo continues transitioning from a service-oriented model to a product-driven platform, we are expanding our Bengaluru-based team. The Account Management Director will lead our 5+ person, India-based Account Management and Bidding & Feasibility Analyst teams. In this role you will ensure we deliver accurate, timely, commercially sound proposals and excellent client partnership across healthcare market research engagements.

This role is for you if you’re a strong people leader who can raise the bar on proposal quality, pricing discipline, and operational execution—while building a team culture that is smart, nice, and gets things done.

## How You’ll Make an Impact

- Lead, mentor, and develop the India-based Account Management and Bidding & Feasibility Analyst teams, building a high-performance culture with clear expectations and coaching
- Own and continuously improve the end-to-end bidding and feasibility process to increase speed, accuracy, and win rate while protecting margin
- Ensure proposals are scoped correctly, priced competitively, and aligned with profitability targets and delivery realities
- Partner cross-functionally (Sales, Project Management/Delivery, Operations, Finance) to ensure seamless handoffs and strong execution from bid to launch
- Implement process improvements, templates, and quality controls that reduce rework and improve consistency across proposals and client communications
- Use Salesforce (and related tools) to drive visibility, forecasting accuracy, and disciplined pipeline/bid tracking
- Monitor healthcare market research trends and competitive dynamics to strengthen commercial decision-making and team readiness

## What We’re Looking For

- 5+ years of experience in account management and/or bidding/proposal leadership within healthcare market research (quantitative research experience strongly preferred)
- Demonstrated people leadership experience, including performance management, coaching, and team development
- Proven track record of pricing, feasibility assessment, and proposal ownership in a fast-paced, deadline-driven environment
- Strong commercial judgment with the ability to balance win probability, delivery feasibility, and margin
- Excellent communication and stakeholder management skills; high emotional intelligence and a service-oriented mindset
- Strong analytical skills and comfort working with data (Excel proficiency required; PowerPoint strong preferred)
- Salesforce experience is an advantage
- Adaptable, hands-on, and comfortable operating in a nimble, evolving environment
- Familiarity with healthcare regulations and compliance standards is a plus
- Comfortable leveraging AI-enabled tools to streamline workflows, improve response quality, and increase speed without compromising data integrity or customer experience

Why Join Konovo?

- Be part of a mission-driven organisation empowering life science researchers and data scientists with the broadest ecosystem of healthcare audiences and an intelligent, AI-enabled platform—so insights aren’t just collected, they’re connected
- Join a fast-growing global team with opportunities for professional growth and advancement
- Work in a collaborative, hybrid environment that values ownership, learning, and momentum
- Make a real-world impact by helping healthcare organisations innovate faster

If you’re eager to build a meaningful career in healthcare market research—and you’re smart, nice, and driven to make an impact—we’d love to hear from you.

Apply now to be part of our journey.

## About Konovo

## Company Overview
- **One-liner**: Konovo is a global healthcare intelligence company that connects life science researchers with healthcare audiences through an AI-enabled platform, formed by the merger of InCrowd, Survey Healthcare Global, and GlocalMind.
- **Entity Type**: Private
- **Headquarters**: Global operations across 5 countries: India (Bengaluru), Bosnia and Herzegovina, the United Kingdom, Mexico, and the United States. Leadership is based in Pennsylvania, USA, and London, UK [konovo.com](https://konovo.com/leadership/).
- **Founded**: The company was formed through the merger of three firms (InCrowd, Survey Healthcare Global, GlocalMind) into Konovo; exact founding year of the new entity is not specified [konovo.com](https://konovo.com/).
- **Founders**: Not publicly available as the company was formed from a merger of existing firms. Leadership includes CEO Tal Rosenberg, Chief Commercial Officer Tom Halliday, Chief Transformation Officer Dana Garcia, Chief Panel Officer Tom Ottersburg, Chief Compliance & Privacy Officer Jessica Santos, and Chief Financial Officer (name not specified) [konovo.com](https://konovo.com/leadership/).

## Core Business
- **Primary industry/industries**: Healthcare market research, life sciences intelligence, healthcare technology
- **Target customers**: B2B – specifically life science researchers, data scientists, pharmaceutical companies, medical device manufacturers, market research agencies, and consultancy firms. Over 300 global pharmaceutical companies, medical device manufacturers, research agencies, and consultancy firms are customers [job-boards.greenhouse.io](http://job-boards.greenhouse.io/konovo).
- **Mission statement**: "Connecting a world of insights" – the company aims to transform modern healthcare research by connecting life science researchers with the right healthcare audiences through technology [konovo.com](https://konovo.com/careers/).

## Products & Services
- **Intelligent Platform (formerly InCrowd Services)**: An AI- and tech-enabled platform that connects researchers to healthcare audiences for fast-response surveys and deep analysis, even within niche audience and disease categories. Designed to bridge the gap between raw data and genuine customer understanding [konovo.com](https://konovo.com/).
- **Custom Audiences (formerly SHG Services)**: Access to a rigorously vetted network of over 2 million healthcare professionals globally, including physicians, nurse practitioners, pharmacists, dentists, patients, caregivers, hospital administrators, payers, and allied health professionals [konovo.com](https://konovo.com/).
- **Strategy & Services**: Tech-enabled guidance from Konovo experts to optimize audiences and generate deep insights, from insight translation to full project management [konovo.com](https://konovo.com/).

## Market Standing
- **Valuation/Market Cap**: Not publicly available (private company)
- **Key Metric**: Over 2 million healthcare professionals in its network; workforce of over 200 employees; customers include over 300 global pharmaceutical companies, medical device manufacturers, research agencies, and consultancy firms [job-boards.greenhouse.io](http://job-boards.greenhouse.io/konovo).
- **Notable Investors/Partners**: Not publicly available. The company was formed from a merger of three PE-backed firms (InCrowd, Survey Healthcare Global, GlocalMind) but specific investors are not disclosed.
- **Growth Signals**: The company is in a "transition from a service-oriented model to a product-driven platform," indicating strategic growth; expanding its hybrid Bengaluru team; operates across 5 countries with a global workforce [job-boards.greenhouse.io](http://job-boards.greenhouse.io/konovo).

## Competitive Advantages
- **Largest Healthcare Professional Network**: Konovo claims access to over 2 million healthcare professionals, described as "the largest network of its kind globally" [job-boards.greenhouse.io](http://job-boards.greenhouse.io/konovo).
- **AI-Enabled Platform**: The intelligent platform uses AI and technology to facilitate audience engagement, survey deployment, and deep analysis, differentiating from traditional market research firms [konovo.com](https://konovo.com/).
- **Merger of Three Specialists**: By combining InCrowd (tech-enabled rapid insights), Survey Healthcare Global (custom healthcare audiences), and GlocalMind (global reach), Konovo offers a broad spectrum of primary research options under one roof [konovo.com](https://konovo.com/).
- **Rigorous Vetting**: Audiences are sourced from "rigorously vetted expert networks and patient communities," ensuring quality and compliance for life science research [konovo.com](https://konovo.com/).

## Strategic Focus
- **Product-Driven Transformation**: The company is actively transitioning from a service-oriented model to a product-driven platform, indicating a focus on scaling technology and automation [job-boards.greenhouse.io](http://job-boards.greenhouse.io/konovo).
- **AI Governance and Compliance**: With a Chief Compliance & Privacy Officer (Jessica Santos, PhD) who is a Certified AI Governance Professional, Konovo is prioritizing AI governance, data privacy, and regulatory compliance as a strategic differentiator [konovo.com](https://konovo.com/leadership/).
- **Global Expansion**: Operating across 5 countries and hiring in multiple locations (India, Bosnia, Mexico, UK, US), the company is building a global, distributed team [job-boards.greenhouse.io](http://job-boards.greenhouse.io/konovo).
- **Connecting Insights Ecosystem**: Building a "comprehensive community of researchers, vendors, and data sources" to create a connected intelligence platform [konovo.com](https://konovo.com/who-we-are/).

## Why Work Here
- **Mission-Driven Work**: Employees contribute to "empowering life science researchers and data scientists" and helping "healthcare organisations innovate faster" – a purpose that directly impacts healthcare outcomes [job-boards.greenhouse.io](http://job-boards.greenhouse.io/konovo).
- **Global & Hybrid Environment**: The company has a workforce across 5 countries and offers hybrid work models (especially in Bengaluru) and remote options (e.g., Mexico, New Mexico) [job-boards.greenhouse.io](http://job-boards.greenhouse.io/konovo).
- **Employee-Centric Benefits**: Comprehensive benefits including group medical coverage, accident insurance, robust leave policy, and a workplace "designed for growth, well-being, and balance" [job-boards.greenhouse.io](http://job-boards.greenhouse.io/konovo).
- **Growth & Advancement**: The company is in a growth phase (transitioning to product-driven platform) and offers "opportunities for professional growth and advancement" [job-boards.greenhouse.io](http://job-boards.greenhouse.io/konovo).
- **Smart, Nice, Impact-Driven Culture**: The careers page encourages applicants who are "smart, nice, and driven to make an impact," suggesting a collaborative and values-driven culture [job-boards.greenhouse.io](http://job-boards.greenhouse.io/konovo).
- **Diverse Roles**: Open positions span technology (Senior Software Engineer, DevOps, QA), client services, data processing, panel outreach, finance, and business development, indicating a multidisciplinary team [job-boards.greenhouse.io](http://job-boards.greenhouse.io/konovo).

## Sources
1. [Konovo Official Website](https://konovo.com/)
2. [Konovo Who We Are](https://konovo.com/who-we-are/)
3. [Konovo Careers](https://konovo.com/careers/)
4. [Konovo Leadership](https://konovo.com/leadership/)
5. [Jobs at Konovo (Greenhouse)](http://job-boards.greenhouse.io/konovo)

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