--- title: 'Account Manager at dLocal' canonical: 'https://feeny.ai/job/account-manager-dlocal-buenos-aires-63ysezm6mhpa' type: 'job' last_seen: '2026-09-09' --- # Account Manager at dLocal - **Company:** dLocal - **Location:** Buenos Aires, Argentina - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-08-24 - **Last confirmed live:** 2026-09-09 - **Apply:** https://jobs.lever.co/dlocal/9a30f231-9e7d-42bf-afab-59ede687eb41 ## Job description Why Join dLocal?dLocal is the financial infrastructure powering global commerce in the world's fastest-growing markets. The biggest companies in the world trust us to unlock growth in 60+ countries across emerging markets—moving money where others see complexity. We don't just process payments; we are architects of payment ecosystems and partners in our customers' expansion. You'll work alongside 1,300+ teammates from 40+ nationalities and tackle global challenges from day one. What will I be doing? - Manage, grow and own a portfolio of client accounts across global markets, ensuring strong day-to-day coverage and follow-up. - Be 100% accountable of results obtained within your portfolio. - Build and maintain positive client relationships by understanding their needs and coordinating timely solutions. - Identify opportunities to upsell and cross-sell additional products and services, working closely with the Sales and Partnerships teams. - Collaborate with internal teams to support the successful delivery of dLocal’s solutions and resolve operational or commercial matters. - Monitor account performance, prepare relevant updates and help identify opportunities to improve client experience and business results. - Develop a solid understanding of the payments industry and the markets relevant to the assigned portfolio. - Support account plans, business reviews and other initiatives aimed at driving client retention and growth. - Drive client meetings, QBRs, industry events and professional networking activities as needed. What skills do I need? - 2+ years of experience in account management, sales, customer success or a related commercial role, preferably in a technology, payments or fintech company. - Strong communication and relationship-building skills, with the ability to work effectively with different stakeholders. - Commercial mindset and interest in identifying opportunities to grow existing accounts. - Ability to organize and prioritize multiple accounts, projects and deadlines with attention to detail. - Analytical approach and willingness to use data to understand account performance and support decision-making. - Proactive, collaborative and customer-oriented attitude, with a willingness to learn and take ownership of assigned responsibilities. - Fluency in English is required; other languages are a plus. - Ability and willingness to travel internationally when needed. What do we offer? Besides the tailored benefits we have for each country, dLocal will help you thrive and go that extra mile by offering you: - Flexibility in how you work: We focus on impact and productivity over fixed hours. This means our teams have flexible schedules and, depending on your role and location, you will combine self‑managed focus time with moments of in‑person connection in our collaboration hubs. - Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity. - Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded. - Work From Anywhere: Team members can work while traveling for up to 3 months every year. What happens after you apply? Our Talent Acquisition team is invested in creating the best candidate experience possible, so don’t worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process! Also, you can check out our webpage, Linkedin and Youtube for more about dLocal! ## About dLocal ## Company Overview - **One-liner**: dLocal provides a cross-border payment platform that enables global merchants to accept payments and disburse payouts in emerging markets through a single API. - **Entity Type**: Public (Nasdaq: DLO) - **Headquarters**: Montevideo, Uruguay - **Founded**: 2016 - **Founders**: Sebastián Kanovich (former CEO), Sergio Fogel, Andrés Bzurovski, and Federico Pfeifer ## Core Business - **Primary industry/industries**: Financial technology (Fintech), Payment Infrastructure - **Target customers**: B2B; global e-commerce merchants, digital platforms, marketplaces, and enterprises seeking to expand into emerging markets - **Mission or purpose statement**: To close the payments innovation gap between international businesses and emerging economies. ## Products & Services - **Payins**: Accept local payment methods (credit/debit cards, cash, bank transfers, digital wallets) across 60+ countries, with dynamic FX conversion, to boost conversion rates. - **Payouts**: Disburse funds to local bank accounts, digital wallets, and other methods in emerging markets. - **dLocal for Platforms**: A solution for global marketplaces to onboard users, accept, send, and split funds between multiple users across high-growth markets. - **Defense Suite**: A comprehensive fraud management solution designed to minimize financial loss and build merchant reputation. - **Direct Issuing**: Enables merchants to issue virtual and physical cards in local markets. ## Market Standing - **Valuation/Market Cap**: As a public company, market cap fluctuates. As of early 2025, it was roughly in the $2-3 billion range (check latest figures). - **Key Metric**: Processed **$41 billion** in payment volume in 2025. Annual revenue is publicly reported in SEC filings (10-K/10-Q), with recent reports showing strong growth. - **Notable Investors/Partners**: Key investors include Alkeon Capital, General Atlantic, and others. Major merchants include global giants like Uber, Amazon, and Spotify. - **Growth Signals**: Expanded to over 1,000 payment methods and operations in 44+ countries as of 2025; team has grown to over 1,200 employees; continues to expand into Africa, Asia, and Latin America. ## Competitive Advantages - **Deep Local Expertise**: Has "boots on the ground" in every region where they process payments, offering superior compliance, KYC, and local regulatory knowledge. - **Single API, Broad Coverage**: A single integration provides access to 1,000+ payment methods in 60+ countries, simplifying a highly complex landscape. - **AI-Powered Smart Routing**: Uses AI to optimize transaction routing for higher conversion rates, with robust fallback and redundancy. - **First-Mover Advantage**: Pioneer in the cross-border payments space for emerging markets, building a strong network effect with merchants and local partners. ## Strategic Focus - **Geographic Expansion**: Continuing to expand payment coverage in Africa, Asia, and Latin America. - **Product Innovation**: Enhancing the platform with AI-driven fraud prevention, smart routing, and new financial products like direct issuing. - **Platform Economics**: Deepening relationships with large global merchants and expanding the "dLocal for Platforms" offering to capture marketplace and platform payment flows. ## Why Work Here - **Culture ("dLocal Drive")**: The company seeks ambitious people who thrive in a fast-paced, high-adrenaline environment with a focus on making the "impossible happen." - **Remote/Hybrid Policy**: Offers flexible schedules and a "Work From Anywhere" policy allowing employees to work from anywhere for up to 3 months per year. Many roles are hybrid (Buenos Aires, Montevideo, Sao Paulo, Madrid, London, etc.). - **Global Team**: A diverse team of over 1,200 professionals from around the world, with a strong presence in Latin America, Africa, and Asia. - **Benefits**: Includes a referral bonus program, learning & development tools, a social budget for team connection, and a focus on global talent with local expertise. - **Growth Opportunity**: Working at a public company with a strong growth trajectory provides exposure to complex global challenges and career advancement in a high-impact fintech. ## Sources 1. [dlocal.com](https://www.dlocal.com/) 2. [dlocal.com - About Us](https://www.dlocal.com/company/about-us/) 3. [dlocal.com - Careers](https://www.dlocal.com/careers/) 4. [investor.dlocal.com](https://investor.dlocal.com/) 5. [jobs.lever.co/dlocal](https://jobs.lever.co/dlocal) ## Other roles at dLocal - [Business Continuity Specialist](https://feeny.ai/job/business-continuity-specialist-dlocal-nairobi-307b0e2v3g1t) — Nairobi, Kenya - [Execution & Enablement Specialist](https://feeny.ai/job/execution-enablement-specialist-dlocal-buenos-aires-95xcvmed049h) — Buenos Aires, Argentina - [Technical Lead - Java](https://feeny.ai/job/technical-lead-java-dlocal-barcelona-y30nh79a3mfd) — Barcelona, Spain - [Data Specialist for Compliance — Transaction Monitoring & Financial Crime](https://feeny.ai/job/data-specialist-for-compliance-transaction-monitoring-financial-crime-dlocal-az44q5w4386w) — Madrid, Spain - [Staff Engineer - Java](https://feeny.ai/job/staff-engineer-java-dlocal-barcelona-1zhq83mjpfjf) — Barcelona, Spain - [Staff Engineer - Payments Performance](https://feeny.ai/job/staff-engineer-payments-performance-dlocal-barcelona-hb1vds026cak) — Barcelona, Spain - [Legal Counsel - Corporate](https://feeny.ai/job/legal-counsel-corporate-dlocal-montevideo-mqgd3as8cqqk) — Montevideo, Uruguay - [Platform Architect](https://feeny.ai/job/platform-architect-dlocal-madrid-cdhxj8vhzf83) — Madrid, Spain - [Ethics & Compliance Officer](https://feeny.ai/job/ethics-compliance-officer-dlocal-montevideo-cjq8zm0f6p5r) — Montevideo, Uruguay - [Fraud Prevention Analyst II](https://feeny.ai/job/fraud-prevention-analyst-ii-dlocal-montevideo-g5casxgsd2ak) — Montevideo, Uruguay