---
title: 'Account Manager at EDITED'
canonical: 'https://feeny.ai/job/account-manager-edited-london-pm1prk6fgh28'
type: 'job'
last_seen: '2026-10-15'
---

# Account Manager at EDITED

- **Company:** EDITED
- **Location:** London, United Kingdom
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-10-05
- **Last confirmed live:** 2026-10-15
- **Apply:** https://jobs.ashbyhq.com/edited/6a04c34d-46ef-4714-82d4-a0df5deda60e/application

**Skills:** B2B SaaS Account Management, Retail industry knowledge, SaaS software understanding, AI competency, Data analysis, Proposal development, Contract management, Quarterly business reviews, CRM or account management tools, Head Office Retail experience, Experience managing 20+ accounts

> Manage strategic relationships with leading retail brands, driving retention, expansion, and product adoption. Analyze usage data to identify risks and opportunities, lead quarterly business reviews, and serve as the primary advocate for customer needs within the organization.

## Job description

## About EDITED

EDITED is the world’s leading AI-driven retail intelligence platform. We empower the world’s most successful brands and retailers with real-time decision making power. By connecting internal business and external market data, EDITED infuses intelligence into every retail decision. We help retailers increase margins, generate more sales, and drive better business outcomes through AI-powered market and enterprise intelligence that fuels automation. At EDITED, we foster a dynamic and inclusive culture where creativity thrives and collaboration is at the heart of everything we do. Our environment is dynamic and supportive, encouraging team members to take initiative, innovate, and continuously grow. We value diversity, transparency, and a shared commitment to excellence, creating a workplace where everyone's voice is heard and contributions are recognised. We believe that achieving a positive work-life balance is key to driving innovation and success. Our flexible working options—including hybrid working, flexible hours and a work from anywhere policy—empower our team to perform at their best.

As an Account Manager, you will have the most senior relationship between EDITED and our customer. You will get to manage the accounts for the world's leading brands like Boohoo, Puma and high-end luxury brands, too. You will be the advocate for their needs inside our business. You'll become a true product expert; that means understanding every feature of EDITED and the methodology behind it, as well as being able to introduce and explain it to a wide range of users. You'll be speaking to our clients every day by email, phone and in person, so you’ll need an intrinsic understanding of retail to build strategic relationships and speak knowledgeably about the issues they face. Our expectations for your position:

- Own the health and growth of your portfolio. Your primary measure of success is retention and expansion.
- Identify upsell and expansion opportunities and manage the full proposal and contract process through to close.
- Own the end-to-end renewal process from data analysis and proposal development through contract execution. Identifying and capturing expansion opportunities.
- Leverage usage data and trends to proactively identify opportunities and get ahead of renewal risks.
- Develop success plans for each customer that define critical success factors, success metrics, potential risks, and clear recommendations.
- Drive product adoption across all accounts in your portfolio.
- Cultivate executive, mid-level, and project relationships across a diverse customer base, turning customers into long-term champions of our brand.
- Build multi-threaded relationships across each account, with particular focus on senior and executive stakeholders.
- Identify client risk signals, both through in-person engagement and usage data, and proactively communicate them to your manager.
- Lead regular progress reviews with customers, including quarterly business reviews and monthly check-ins. This includes clear communication through in-person, zoom/teams, email and PPT presentations.
- Serve as a credible advocate for our products, with a strong understanding of how retailers and brands operate.
- Maintain rigorous documentation of account activity, processes, and customer interactions.
- Clearly articulate product positioning, use cases, and value to a range of stakeholders.

## Requirements

- 3+ years working in B2B SaaS Account Management or Head Office Retail
- Expert technical competence and enthusiasm (understanding of SaaS software or technology and AI competency)
- Proven success in growing existing accounts and relationships
- Ideally, proven ability to manage 20 accounts.

## Perks & Benefits

- Enhanced parental leave policy
- 25 days annual leave + public holidays (and an extra day for every year at EDITED)Stock options scheme

We do not use AI to source, screen, evaluate, or make decisions about candidates - every hiring decision is made by our team. We use Ashby, our applicant tracking system, which includes AI-assisted interview notetaking and automation for scheduling interviews and sending routine emails. These tools support our hiring process but do not make hiring decisions. We aim to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

## About EDITED

## Company Overview
- **One-liner**: EDITED provides the world’s largest aggregation of global retail data, enabling retailers and brands to optimize pricing, assortments, and trends through an AI-powered Retail Intelligence platform.
- **Entity Type**: Private (funded stage: multiple venture rounds, latest round undisclosed)
- **Headquarters**: London, United Kingdom
- **Founded**: 2009
- **Founders**: Not publicly available (founder information is not disclosed on company pages)

## Core Business
- **Primary industry**: Retail Intelligence / AI-powered data analytics for retail
- **Target customers**: B2B – enterprise retailers, brands, and ecommerce teams (e.g., MANGO, PVH, PUMA, Harrods, Woolworths, Inditex, Columbia)
- **Mission or purpose statement**: “Stop explaining the past. Start shaping the future. The result is Retail Superintelligence.” – Focus on replacing descriptive analytics with predictive and prescriptive insights.

## Products & Services
EDITED offers six core product areas, each delivered as a SaaS platform:
- **[Assortment Precision](https://edited.com/)**: Optimize product assortments to reduce waste and increase sell-through.
- **[Pricing Precision](https://edited.com/)**: Smarter pricing and promotional decisions to protect margins.
- **[Competitive Benchmarking](https://edited.com/)**: Real‑time market position tracking and threat/opportunity identification.
- **[Trend Predictability](https://edited.com/)**: Early signal detection for emerging trends, enabling confident merchandising decisions.
- **[Product Positioning](https://edited.com/)**: Boost visibility and discoverability of products across channels.
- **[Customer Profitability](https://edited.com/)**: Understand what drives long‑term customer value and engagement.

Additionally, EDITED integrates with conversational AI tools (Claude, ChatGPT, Copilot) and offers automated reporting and native APIs.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metric**: Annual Revenue of **$18.6 M** (LinkedIn estimate, 2025 data); Total Funding of **$50 M** across 7 rounds
- **Notable Investors/Partners**: Index Ventures (led multiple rounds), Future Fifty (non‑equity assistance), and other institutional investors
- **Growth Signals**:
  - Acquired DynamicAction in 2021, consolidating prescriptive retail analytics.
  - Headcount of 96 employees (‑15% YoY, reflecting strategic restructuring or efficiency focus).
  - Proven customer impact: MANGO gained 900K online customers and 50% ecommerce revenue growth; Hollister created $500K+ incremental revenue; PVH increased sales by 27% and units sold by 31%; Harrods improved revenue per visitor by 4%; PUMA generated $200K additional revenue from option adjustments; Woolworths unlocked a 110% price increase opportunity.
  - Expansion into conversational AI integrations (Claude, ChatGPT, Copilot).

## Competitive Advantages
- **Data moat**: Aggregates 90,000+ brands and 5 billion+ SKUs, tracked daily – the largest known retail data set.
- **AI+ approach**: Combines proprietary retail data with generative AI for actionable, predictive intelligence (Retail Superintelligence).
- **Enterprise traction**: Deep partnerships with global retailers (Inditex, PVH, PUMA, Woolworths) and proven ROI figures.
- **Integration ecosystem**: Native integrations into popular AI assistants and tools, lowering adoption friction.
- **Leadership team**: Experienced tech executives (CEO Doug Kofoid – former CEO of DialogTech, built Google Ads 360 algorithm; CTO David Hartig – former CTO of Fluent Technologies, Workable; CPO Brian Tomz – led product at DynamicAction/eCom).

## Strategic Focus
- **Current priorities**: Shift from descriptive analytics to “Retail Superintelligence” – prescriptive, conversational, and automated insights.
- **Growth direction**: Deepening AI capabilities, expanding into new retail verticals and geographies (offices in New York, London, Sofia, plus teams in Spain, Australia, Canada).
- **Product roadmap**: Further integration with enterprise AI ecosystems and expansion of automated reporting and alerts.

## Why Work Here
- **Culture**: Core values of **P.A.S.S.I.O.N.** (Passionate, Evolving, Accountable, Kind – P.E.A.K.) – emphasis on continuous learning, ownership, and empathy.
- **Flexibility**: Hybrid working model with core hours; trust‑based scheduling. Offices in New York, London, and Sofia with in‑office events, snacks, game nights.
- **Time Off**: 25 days paid leave per year + local public holidays; generous paid sick leave for physical and mental wellness.
- **Benefits**: Pension/401(k) matching, learning & development budgets (courses, conferences, unlimited Go 1 access), enhanced parental leave (adoption, fostering, biological), fertility treatment leave, and an employee referral bonus program.
- **Hiring Process**: 4 stages – CV call (casual conversation), take‑home task (creative problem‑solving), skills interview with teammates, final round interview.
- **Open Roles**: Currently hiring for Account Manager (London), Retail Strategist (London & Remote USA), Staff Machine Learning Engineer (see [careers page](https://jobs.ashbyhq.com/edited)).

## Sources
1. [edited.com – About Us](https://edited.com/about-us/)
2. [edited.com – Careers](https://edited.com/careers/)
3. [edited.com – Homepage](https://edited.com/)
4. [builtin.com – EDITED Company Profile](https://builtin.com/company/edited)
5. [LinkedIn – EDITED Company Page](https://www.linkedin.com/company/edited)
6. [Jobs.ashbyhq.com – EDITED Openings](https://jobs.ashbyhq.com/edited)

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