---
title: 'Account Manager at Finch'
canonical: 'https://feeny.ai/job/account-manager-finch-new-york-nwpr7b8jf5r0'
type: 'job'
last_seen: '2026-10-12'
---

# Account Manager at Finch

- **Company:** Finch
- **Location:** New York, NY
- **Compensation:** $145k–$154k
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-09-14
- **Last confirmed live:** 2026-10-12
- **Apply:** https://jobs.lever.co/finch/9dab3003-390a-427f-812e-557da8d159d6

## Job description

## About Finch

We are on a mission to revolutionize employment by building the infrastructure that powers every facet of work. To do this, we're looking for individuals who think about problems holistically and in-depth, who are relentlessly curious, self-starters, and determined to drive ideas from inception through to completion.

Finch is a Series B company backed by a fantastic set of firms, angels, and our developers including General Catalyst, Menlo Ventures, Homebrew, BoxGroup, YCombinator, Charley (1st business hire at Plaid), Sima (ex-Head of Biz Dev at Plaid), Henrique + Pedro (co-CEOs at Brex), Jeff + Wayne (co-CEOs at Digits), Immad (CEO at Mercury), Sam (CEO at Vouch Insurance), Karim (CTO at Ramp), and more.

## About Our Team

We're a team of problem solvers who aren’t afraid to challenge assumptions. We value velocity, curiosity, empathy, and diverse perspectives. Everyone on the team is excited about the scope of the problems we address and the potential impact our work can have on the global workforce. We realize that the value we provide comes with great responsibilities, and therefore make security and privacy our highest priorities.

We come from a diverse set of backgrounds and each member brings different skills to the group. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and potential will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns.

## About The Role

In this position, you'll play a critical role in driving revenue growth by navigating customer renewals, securing upsells and expansions, and fostering strong relationships with our key accounts. You'll be responsible for developing strategic plans to maximize customer lifetime value and delivering accurate forecasts to support our business goals.

## What You'll Do

- Renewal Champion: Drive successful contract renewals for the accounts you’re entrusted with, ensuring long-term customer value and recurring revenue.
- Expansion Expert: Develop and execute strategies to promote growth opportunities within your customer base, increasing their overall value to Finch.
- Strategic Execution: Partner with key stakeholders to develop comprehensive account strategies, identifying and maximizing growth potential.
- Forecasting Authority: Create accurate and timely renewal and expansion forecasts to inform business decisions and strategic planning.
- Communication Champion: Maintain clear and consistent communication with senior leadership, providing timely updates and escalations regarding customer relationships and account activity. This includes surfacing win-loss analysis and recommendations on key opportunities.
- Relationship Builder: Build strong, collaborative partnerships with key decision-makers within your assigned accounts, acting as a trusted advisor for and extension of their business.

Success Looks Like

- 3+ years of experience in a B2B account management or similar sales role, with a proven track record of exceeding targets.
- Strong understanding of SaaS business models and the ability to identify and articulate value propositions.
- Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients at all levels.
- Proven ability to develop and execute strategic plans, with a data-driven approach to decision-making.
- Strong analytical skills and experience with forecasting techniques.
- Self-motivated and results-oriented, with a passion for exceeding expectations.

## What We Offer

- Competitive salary and benefits package
- Opportunity to work in a fast-paced and dynamic environment
- Be part of a mission-driven company that is shaping the future of employment data
- Collaborative and supportive team culture
- Opportunity for professional growth and development

Finch is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

## About Finch

## Company Overview
- **One-liner**: Finch is a unified employment API that lets HR tech, fintech, and benefits platforms securely read and write organization, payroll, and benefits data across 250+ HRIS and payroll systems through a single integration.
- **Entity Type**: Private (startup; funding stage not disclosed in provided sources)
- **Headquarters**: San Francisco, CA, USA
- **Founded**: Not publicly available
- **Founders**: Jeremy Zhang and Ansel Parikh

## Core Business
- **Primary industry**: B2B API infrastructure for HR, payroll, and benefits data
- **Target customers**: HR technology platforms, fintech companies, benefits providers, and employers ranging from startups to Fortune 500s
- **Mission**: "Revolutionize employment by building the infrastructure that powers every facet of work."

## Products & Services
- **[Finch API](https://www.tryfinch.com/)**: A unified employment API that standardizes data from 250+ HRIS and payroll providers into a single format, enabling secure read/write access to organization, payroll, and benefits data. Features include real-time visibility into employee records, payroll sync, benefits configuration (401(k), S125, etc.), and extraction of data from tax documents.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: 100K+ employers connected, 16M+ employee records synced, 99.9% platform uptime
- **Notable Investors/Partners**: Not disclosed in provided sources
- **Growth Signals**: Named to Inc.'s 2026 Best Workplaces list; actively hiring across the organization; expanding integrations and customer base across startups and Fortune 500s

## Competitive Advantages
- Single unified API covering 250+ employment systems, reducing integration complexity
- Enterprise-grade security and compliance, including SOC 2 Type II certification
- High reliability with >99.9% uptime
- Real-time data synchronization, ensuring accurate and up-to-date HR and payroll information
- Standardized data format that simplifies onboarding and ongoing operations for customers

## Strategic Focus
- Building the foundational infrastructure for employment data across the industry
- Scaling the platform to support more providers and use cases
- Growing the team intentionally while preserving a strong, values-driven culture
- Investing in employee experience and professional development

## Why Work Here
- **Hybrid work**: Offices in San Francisco and New York City, designed for flexible work and in-person collaboration
- **Comprehensive benefits**: Medical, dental, vision, and life insurance, including fully employer-paid health plan options; 401(k); equity for eligible full-time teammates; pre-tax commuter benefits; daily free lunch; annual company and team off-sites
- **Flexible time off**: Encouraged to take at least 3 weeks per year
- **Culture**: Values include execution, curiosity, humility, and empathy; recognized by Inc. as a 2026 Best Workplace
- **Team environment**: Emphasis on trust, ownership, and solving complex, mission-critical problems in a fast-moving, collaborative setting

## Sources
1. [tryfinch.com](https://www.tryfinch.com/)
2. [tryfinch.com/company/about](https://www.tryfinch.com/company/about)
3. [tryfinch.com/careers](https://www.tryfinch.com/careers)
4. [tryfinch.com/blog/finch-named-to-inc-2026-best-workplaces-list](https://www.tryfinch.com/blog/finch-named-to-inc-2026-best-workplaces-list)

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