---
title: 'Account Manager at Flai'
canonical: 'https://feeny.ai/job/account-manager-flai-remote-xqsjhj1vw6jn'
type: 'job'
last_seen: '2026-10-16'
---

# Account Manager at Flai

- **Company:** Flai
- **Location:** Remote
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-10-06
- **Last confirmed live:** 2026-10-16
- **Apply:** https://jobs.ashbyhq.com/flai/80942bbc-7da7-416d-99f6-31d7fd42614b

## Job description

Location: Remote (US) Type: Full-Time Work Arrangement: Remote

## About Flai

AI has transformed B2B SaaS, but has struggled to penetrate the real-world industries that shape our lives. Flai is building the leading AI-native communications platform for car dealerships.

A $1.3 trillion industry, auto dealerships sell 96% of the 16 million new cars sold each year. Yet they universally run on outdated systems and manual processes, which is why dealerships spend $36B each year on operations. That's our opportunity.

We launched our first voice AI product a year ago. Since then, we have deployed multiple products across hundreds of dealerships across the U.S. We've partnered with the 2nd largest automaker in the country and many of the leading dealership groups. We've raised funding from leading VCs including First Round Capital, Toyota Ventures, Y Combinator, Innovation Endeavors, SV Angel, and Liquid 2.

We've grown insanely quickly with a small, scrappy team and continue to move at that pace.

The Opportunity Our customers love the product, and that opens up a huge opportunity to grow with them. You'll own expansion across our existing customers, helping them get even more out of Flai.

There's a lot of upside sitting in our current base, and we need someone to go get it.

If you love building deep relationships and turning customer trust into revenue, this one's for you.

## Who You Are

- You're Commercially Driven: You want to grow accounts, not just keep them happy.
- You Build Real Relationships: Dealership leaders trust you because you get their business.
- You Know Dealer Groups: How multi-rooftop groups make decisions and how to expand inside them.
- You're Consultative: You find the real problem first, then show how we solve it.
- You're Organized: Clear account plans, clear priorities, every account covered.
- You're a Great Partner: You work hand in hand with customer success to spot what's next.
- You Own It: You run your book like your own business.

## What You'll Do

- Grow every account: Own expansion revenue across your book of customers.
- Expand across rooftops: Bring Flai to more locations within the dealer groups we already serve.
- Launch new products: As our suite grows, introduce customers to new ways we can help their stores.
- Run the full deal: Demo, build proposals, negotiate, and close.
- Partner with customer success: Team up with CS to understand each account's health and turn it into growth.
- Bring the customer's voice back: Share customer feedback and insights with the team to help shape what we build next.

## Requirements

- Experience in account management, account executive, or another quota-carrying sales role
- A track record of hitting expansion or upsell targets
- Experience selling to car dealerships or within automotive

## Nice to Have

- Experience managing dealership accounts in a growth, farming, or expansion role at any company that sells to dealerships
- Experience selling into multi-rooftop dealer groups
- Experience with HubSpot

## What We Offer

- Competitive OTE and meaningful equity
- Medical, dental, and vision
- Flexible PTO
- Fully remote
- A small, high-caliber team where your work has real impact from day one

## About Flai

## Company Overview
- **One-liner**: Flai provides AI-powered, omni-channel communications workers for car dealerships, handling phone calls, SMS, and emails to capture leads and book service appointments 24/7.
- **Entity Type**: Private (Seed stage)
- **Headquarters**: San Francisco, California, USA
- **Founded**: 2025
- **Founders**: Ari Polakof (CEO), Alen Polakof (CTO), Juan Alzugaray (COO)

## Core Business
- **Primary industry**: Automotive Retail Technology (Auto Dealerships)
- **Target customers**: B2B; Car dealerships (franchise and independent) across sales and service departments.
- **Mission or purpose statement**: Not publicly stated, but the company's core purpose is to ensure dealerships never miss a customer lead or sales opportunity, handling every interaction as a top sales rep would, 24/7.

## Products & Services
- **AI Voice Agent**: Handles incoming phone calls 24/7 to book test drives, schedule service appointments (oil changes, recalls), qualify leads, check inventory, and transfer complex calls to human staff.
- **AI Outbound Agent**: Automates follow-ups with cold leads, re-engages existing customers, and runs proactive recall and service reminder campaigns via calls, SMS, and email.
- **Omni-Channel Communications Platform**: Integrates with dealership systems (DMS, CRM, scheduler) to manage calls, texts, and emails from a single interface, providing advanced analytics and full call logs.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: **Total Funding** — $6 million (Seed round)
- **Notable Investors/Partners**: First Round Capital (lead), Y Combinator (S25 Batch), SV Angel, Liquid 2 Ventures, Innovation Endeavors, RedBlue Capital, Joe Montana’s Liquid 2 Ventures.
- **Growth Signals**:
    - Founded in 2025 and already processing calls for dealerships (claiming to have visited ~400 dealerships early on).
    - Claims a typical 340% ROI in the first year for clients.
    - SOC 2 Type II compliant, indicating enterprise-grade security for automotive retail.

## Competitive Advantages
- **Purpose-built for Auto**: The AI is built specifically for the car dealership context (inventory checks, DMS integration, service scheduling), not a generic voice AI.
- **Proprietary Voice Technology**: Built voice AI from the ground up, not using off-the-shelf kits, claiming better performance and natural conversation compared to competitors.
- **Omni-channel by design**: Handles voice, email, and SMS natively, with seamless transitions between channels.
- **Deep Integration**: Integrates directly with dealership DMS/CRM systems, allowing it to pull inventory and customer data in real-time.

## Strategic Focus
- **Capture the after-hours market**: Addresses the fact that 56% of dealership leads arrive outside business hours, a massive untapped revenue pool for dealers.
- **Scale through demonstrable ROI**: Focused on proving high ROI (340% claim) to win dealerships currently using other solutions or no solution at all.
- **Build for the "AI-first" dealership**: Developing a platform that makes availability and instant response the core of the dealership customer experience.

## Why Work Here
- **High-leverage role**: Joining a 15-person team (as of mid-2025) backed by top-tier investors (Y Combinator, First Round Capital). Early employees have significant ownership and impact.
- **Top-tier founding team**: Founders are repeat founders (HappyRobot) and come from infrastructure roles at Uber, HappyRobot, and data science at Netflix.
- **Culture & Policy**: **Remote-first within the United States**, offering flexibility. The company is in its hyper-growth phase (Seed stage) with aggressive targets.
- **Notable Perks & Engineering Culture**: The engineering culture is centered on building proprietary voice AI and real-time communications systems. Headcount is small (~15 people), suggesting a tight-knit, high-output environment. Salaries for technical roles are competitive ($150K - $250K range from YC job posts).

## Sources
1. [useflai.com](https://useflai.com/)
2. [ycombinator.com/companies/flai](https://www.ycombinator.com/companies/flai)
3. [ycombinator.com/companies/flai/jobs](https://www.ycombinator.com/companies/flai/jobs)
4. [techcrunch.com](https://techcrunch.com/2025/10/03/flai-is-the-latest-startup-bringing-ai-to-car-dealerships/)
5. [linkedin.com/company/useflai](https://www.linkedin.com/company/useflai)

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