--- title: 'Account Manager (Founding) at Trayd' canonical: 'https://feeny.ai/job/account-manager-founding-trayd-manhattan-zmhxwgq6hsx1' type: 'job' last_seen: '2026-10-18' --- # Account Manager (Founding) at Trayd - **Company:** Trayd - **Location:** Manhattan - **Compensation:** $140k–$160k - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-10-07 - **Last confirmed live:** 2026-10-18 - **Apply:** https://jobs.gem.com/buildtrayd-com/am9icG9zdDrqoOv9X2P-jDTYwVbQg0d- ## Job description Account Manager (Founding) New York, NY (in-person, Manhattan) $140,000 to $160,000 base salary + variable + Meaningful Series A equity ## About Trayd Trayd is solving the oldest problem in America: how do we build physical infrastructure that lasts generations? We’re replacing manual processes and legacy systems with AI-native software built around how construction actually runs. Companies using our software have built some of America’s greatest infrastructure projects like the Buffalo Bills’ Highmark Stadium and JFK International Airport. We're building the category-defining back office for trade contractors with a platform that runs live payroll, job costing, and accounting workflows every week for the hardest-working people in the country. We grew 600% over the last year with a lean team of ~30, made up of some of the sharpest and most driven talent in New York. We were in Y Combinator’s Summer 2023 batch and have raised over $15 million from Tier 1 investors. We’re proudly and permanently based in NYC. We’re in the next phase of growth, and every hire here directly shapes what customers see next. ## The role We're hiring our founding Account Manager to be the commercial owner for every customer Trayd serves, from single-entity subcontractors to multi-entity union shops. You own all growth after the sale: renewals, expansion, and the relationship with each account's decision makers. Expansion deals are yours from first conversation to signature. Our Account Executives own new customers; you make sure they have happy customers to point to. You won't be answering support tickets or running onboarding. Our support team handles day-to-day questions, our product specialists own payroll, tax, union and accounting depth, and our CSMs verify each customer's setup on live payroll at the moments issues show up: first accounting export, first month-end close, first certified payroll, and quarter-end. When that work turns up a commercial need, such as a customer outgrowing their plan, adding an entity, or needing a paid accounting integration, it comes to you. You decide when and how to act. Critical skills for this role - You own a commercial book end to end. You close renewals and expansion yourself rather than handing them back to Sales. - Comfort negotiating pricing and scope with owners, CFOs, and controllers, including when the customer is frustrated with us. - Judgment on timing. You act on signals from our CSMs and account data, and know when a commercial conversation will help an account and when it should wait. - A light, consistent touch across about 100 accounts, prioritizing by signal and risk. - Comfort with data and CRM systems, including defining what a system needs to track. ## What you’ll do Own renewals and expansion - Run renewals across the full book: timing, terms, pricing, and scope changes. - Own expansion start to finish: Professional Services tiers, Trayd Accounting, paid accounting integrations, seats, add-ons, and new entities. - Handle billing, fee, and tier conversations, including accounts whose support needs have outgrown their plan. - Deliver a monthly forecast of renewals, expansion, and retention for your book. Own the relationship - Take the commercial relationship from Sales at handoff so customers know their contact from day one. - Know every decision maker on every account. - Check in with every account twice a year, with closer coverage on the largest accounts. - Own customer escalations: the response, rallying the right internal teams, and closing the loop with the customer. - Represent Trayd at construction industry events to meet customers in person. Work across teams - Act on commercial signals from our CSM team and account data, with judgment on timing. - Build our customer referral database with Marketing: the customers who serve as references, case studies and referral sources for our Sales team, and the incentive programs behind it. Build the function - Build renewal tracking, the expansion pipeline, QBR criteria, and the CRM workflows behind them. - Shape the account management system you and the team run on, working with Ops and Engineering. ## Why this role is different - You are first. This is the first dedicated Account Manager seat at Trayd. You'll build the renewal calendar, the playbook, and the tooling as you go. - Expansion is yours end to end. Deals stay with you from first conversation to signature, with no handback to Sales. - The account work is covered. Support, product specialists and CSMs handle day-to-day questions, domain depth and setup checks, so your time goes to renewals, expansion and relationships. ## Who you are - 4+ years owning renewals and closing expansion in B2B SaaS, with a quota or retention target you carried. - Experience managing a book of about 100 accounts. - Experience building and owning a renewal and expansion forecast. - A record of building process where none existed: renewal calendars, playbooks, CRM fields. - Comfortable representing Trayd at industry events, including some evenings and local travel. - NYC-based or ready to relocate quickly. ## Nice to have - Construction, payroll, compliance, or vertical SaaS experience. You'll need to learn certified payroll, prevailing wage, and union wage classifications either way. - Comfort with AI tools for account prep and training or QBR material. Working style This is an in-person role in Manhattan, five days a week. We move quickly, collaborate constantly, and value people who take initiative and ownership. ## Compensation/Benefits Base Salary $140,000 to $160,000 plus variable Meaningful Series A equity ## Benefits - Healthcare: Comprehensive medical, dental, and vision insurance options for employees and dependents - Unlimited/Flexible PTO - 401(k) Retirement Plan - Free lunch (Mon–Wed) and dinner (Mon–Thu after 7:30pm) for in-office roles Trayd is unable to sponsor or take over sponsorship of employment visas for this role. Candidates must be authorized to work in the US. The posted range represents the typical compensation range for this role. To determine actual compensation we review the market rate of each candidate which can include a variety of factors including qualifications, experience, interview performance, and location. Trayd provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. ## About Trayd ## Company Overview - **One-liner**: Trayd is an all-in-one construction back office operating system that automates payroll, HR, compliance, and labor cost tracking for specialty trade contractors. - **Entity Type**: Private (Series A) - **Headquarters**: New York, New York, United States - **Founded**: 2021 - **Founders**: Anna Berger (CEO) and Cara Kessler (CTO) ## Core Business - **Primary industry**: Construction technology (payroll, compliance, workforce management) - **Target customers**: B2B – specialty trade contractors (e.g., electricians, plumbers, ironworkers, concrete crews) and subcontractors in commercial construction - **Mission or purpose**: “Build the operating system for commercial construction: payroll, compliance, and back office workflows that actually work in the real world.” ([ycombinator.com](https://www.ycombinator.com/companies/trayd)) ## Products & Services - **Trayd Platform (SaaS)**: A unified workforce management solution that captures time data directly from the field, automatically calculates variable pay rates (union, prevailing wage, multi-state), runs payroll in under 30 minutes, generates certified payroll reports, and offers Earned Wage Access for workers. Includes compliance automation, job costing, and accounting workflow integration. ([buildtrayd.com](https://www.buildtrayd.com/)) ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metric**: Total funding of **$17M**; revenue grew **over 600% year-over year** as of early 2026; processes tens of millions of payroll dollars weekly. ([crunchbase.com](https://news.crunchbase.com/venture/construction-tech-automation-trayd-ai-seriesa/)) - **Notable Investors/Partners**: White Star Capital (Series A lead), Y Combinator, Suffolk Technologies, RXR Realty. ([crunchbase.com](https://news.crunchbase.com/venture/construction-tech-automation-trayd-ai-seriesa/)) - **Growth Signals**: Headcount grew **173% YoY** to 34 employees; expanding nationally beyond the Northeast; customer base includes hundreds of contractors such as United General Contractors, Wohl Diversified Services, and Titan Structural Group. ([linkedin.com](https://www.linkedin.com/company/traydinc), [crunchbase.com](https://news.crunchbase.com/venture/construction-tech-automation-trayd-ai-seriesa/)) ## Competitive Advantages - **Designed from day one for construction complexity**: Handles multiple pay rates per worker per day, union rules, prevailing wage requirements, and multi-state taxes – capabilities generic payroll platforms like ADP and Paychex struggle with. - **Closed-loop system**: Merges real-time time tracking with payroll automation, eliminating manual data entry and reducing weekly payroll processing from 14 hours to under 30 minutes. - **Earned Wage Access**: Workers can instantly access earned wages, improving retention and cash flow for contractors. - **USA-based bilingual support**: In-house team (English & Spanish) with no call centers or handoffs. ([buildtrayd.com](https://www.buildtrayd.com/)) ## Strategic Focus - **National expansion**: Currently strong in the Northeast (high union density), now scaling across the U.S. to serve more specialty trade contractors. - **Deepening infrastructure**: Building deeper capabilities for union rules, job costing, and accounting workflows to become the single back-office OS for construction. - **Product-led growth**: SaaS model with transparent pricing tied to worker count; targeting the $1.4 trillion U.S. construction industry still dominated by spreadsheets and legacy systems. ([buildtrayd.com/careers](https://www.buildtrayd.com/careers)) ## Why Work Here - **Impact**: Join a small, fast-growing team (34 employees) building software that directly improves the lives of construction workers and the efficiency of contractors in a $2T+ industry. - **Culture**: “Come build with us” – the careers page emphasizes a mission-driven, hands-on environment. Founders come from construction family (Berger) and LinkedIn engineering leadership (Kessler). - **Work model**: Distributed across the U.S. and Mexico (80% U.S., 2% Mexico); likely remote-friendly. Open roles include Senior Fullstack Engineer, Implementations Analyst, and Product Operations Associate. ([linkedin.com](https://www.linkedin.com/company/traydinc)) - **Engineering focus**: CTO Cara Kessler was LinkedIn’s web platform lead for 10 years; technical team makes up 15% of headcount. Strong emphasis on building robust infrastructure for a complex industry. ## Sources 1. [buildtrayd.com/careers](https://www.buildtrayd.com/careers) 2. [buildtrayd.com](https://www.buildtrayd.com/) 3. [linkedin.com/company/traydinc](https://www.linkedin.com/company/traydinc) 4. [ycombinator.com/companies/trayd](https://www.ycombinator.com/companies/trayd) 5. [crunchbase.com](https://news.crunchbase.com/venture/construction-tech-automation-trayd-ai-seriesa/) ## Other roles at Trayd - [Accounting Product Consultant](https://feeny.ai/job/accounting-product-consultant-trayd-manhattan-0m1hnjapnxe6) — Manhattan - [Customer Success Manager](https://feeny.ai/job/customer-success-manager-trayd-manhattan-p842n3rn3ejg) — Manhattan - [AI Support Specialist](https://feeny.ai/job/ai-support-specialist-trayd-manhattan-jz0yp7ba5y4c) — Manhattan - [Implementations Specialist](https://feeny.ai/job/implementations-specialist-trayd-manhattan-enva2h5yb752) — Manhattan - [Senior Implementations Specialist](https://feeny.ai/job/senior-implementations-specialist-trayd-manhattan-a9n9gce205fq) — Manhattan - [Business Development Representative - Sales](https://feeny.ai/job/business-development-representative-sales-trayd-manhattan-bcz18c4g2jxh) — Manhattan - [Sales Account Executive - NYC](https://feeny.ai/job/sales-account-executive-nyc-trayd-manhattan-f2mw79gm139a) — Manhattan - [Senior Software Engineer](https://feeny.ai/job/senior-software-engineer-trayd-manhattan-xhxjn7z0vdht) — Manhattan