--- title: 'Account Manager – French Market at Amenitiz' canonical: 'https://feeny.ai/job/account-manager-french-market-amenitiz-barcelona-115my0psznah' type: 'job' last_seen: '2026-10-28' --- # Account Manager – French Market at Amenitiz - **Company:** Amenitiz - **Location:** Barcelona, Spain - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-10-20 - **Last confirmed live:** 2026-10-28 - **Apply:** https://jobs.ashbyhq.com/amenitiz/22cf7637-818e-4d3f-a029-f4335788ddaf ## Job description ## About the role Amenitiz is seeking an Account Manager for the French Market to play a key role in maximizing client value and driving revenue growth. This position focuses on strengthening customer relationships, enhancing product adoption, and strategically increasing Monthly Recurring Revenue (MRR) across a portfolio of clients. The Account Manager will be responsible for maintaining a positive revenue retention rate, ensuring customer satisfaction, and contributing to the company’s long-term success. ## Your missions - Driving Revenue Growth – Implementing strategic upsell initiatives to maximize MRR while delivering additional value to clients. - Enhancing Customer Retention – Proactively engaging with customers to nurture strong relationships and ensure long-term satisfaction. - Increasing Product Adoption – Guiding clients through platform features to optimize usage and unlock additional revenue opportunities. - Leading High-Impact Conversations – Conducting engaging video demonstrations and business reviews to showcase new features and tailored solutions. - Leveraging Data for Performance Optimization – Monitoring key upsell and retention metrics, analyzing customer trends, and refining strategies to meet revenue goals. - Acting as a Brand Ambassador – Representing Amenitiz with professionalism and enthusiasm, reinforcing its value and fostering client loyalty. ## About you - 2-3+ years of experience in an Account Management or Sales role, preferably within a SaaS company - Fluency in French and proficiency in English. Either Spanish or Italian is a plus. - Client-focused problem solver, with experience in account management, customer success, or sales. - Passionate about customer success, going the extra mile to help clients grow. - Highly organized and detail-oriented, able to balance multiple priorities while keeping long-term goals in sight. - Driven by ownership and results, always seeking ways to exceed targets and contribute to Amenitiz’s success. Our offer - Competitive salary with performance-based incentives - Stock options with a progressive vesting schedule - Comprehensive health insurance - 25 days of holidays from day one, rising to 28 after your first year and 30 after two years - €10 a day for lunch through our virtual canteen, Kombo, every day you work from the office - Flexible benefits - save on meals, childcare, transportation, and training with our tailored remuneration options - On-demand salary access - no need to wait until the end of the month - Any book, purchased for you, plus access to a shared team library - An international team of 35+ nationalities based in one of Europe's leading tech hubs ## #LI-LD1 ## About Amenitiz ## Company Overview - **One-liner**: Amenitiz provides an all-in-one cloud-based operating system for independent hoteliers, combining property management, booking engine, channel manager, website builder, payments, and marketing tools in a single platform. - **Entity Type**: Private (Series B) - **Headquarters**: Barcelona, Spain - **Founded**: 2017 - **Founders**: Alexandre Guinefolleau (CEO), Frederic Cadet, Emmanuelle Guinefolleau ## Core Business - **Primary industry**: Hospitality technology / hotel management software - **Target customers**: Independent hotels, bed & breakfasts, and small properties across Europe (B2B, SMB) - **Mission**: Empowering independent hoteliers by eliminating complexity and giving them the tools to succeed on their own terms – helping them drive direct bookings, delight guests, and run their properties effortlessly. ## Products & Services - **[Property Management System (PMS)](https://amenitiz.com/en)**: Cloud-based PMS for managing bookings, check-ins/outs, housekeeping, invoicing, and daily operations from a single dashboard. - **[Booking Engine](https://amenitiz.com/en)**: Direct booking widget integrated with the PMS, designed to drive commission-free reservations. - **[Channel Manager](https://amenitiz.com/en)**: Real-time synchronization of availability and rates across 150+ OTAs (Booking.com, Expedia, Airbnb, etc.) and the hotel’s own website. - **[PriceAdvisor](https://amenitiz.com/en)**: Dynamic pricing tool that uses demand data, local events, and competitor rates to optimize room pricing. - **[AmenitizPay](https://amenitiz.com/en)**: Payment automation for deposits, balances, and payment links to reduce failed cards and improve cash flow. - **[Hotel Websites](https://amenitiz.com/en)**: Website builder optimized for mobile and fully integrated with the booking engine, designed by hospitality experts with advanced SEO. - **[AmenitizBoost](https://amenitiz.com/en)**: Performance-based marketing campaigns that drive direct bookings, with payment only when revenue is generated. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed - **Key Metric**: Total funding of $82.5M (according to Tracxn); processed €1.5B in reservations and welcomed 8.3M guests in 2024 across 15,000+ hotel customers. - **Notable Investors**: Eight Roads Ventures, Point Nine, Chalfen Ventures, Backed, Otium Capital, Wallapop, Red Points - **Growth Signals**: - 230+ employees (as of 2025/2026) - Recognized as a “TravelTech Titan” and featured in Wired’s “hottest start-ups” - Live in 30 days guarantee; free data migration - 4.6/5 customer satisfaction rating from 15,000+ customers - 82% of support issues resolved in <5 minutes ## Competitive Advantages - **All-in-one native platform**: No need to juggle multiple tools – PMS, booking engine, channel manager, payments, website, and marketing are deeply integrated. - **0% commission on direct bookings**: Hoteliers keep all revenue from reservations made through the Amenitiz booking engine. - **Best-in-class customer support**: Native-language support in French, Spanish, Italian, Portuguese, and English, 7 days a week, with an industry-leading support score of 80+. - **NF525 certification**: Official French tax compliance certification already obtained, reducing regulatory burden for French properties. - **Fast onboarding**: Most hotels go live in under 30 days with a dedicated hospitality expert handling data migration and configuration. ## Strategic Focus - Deepening presence in core European markets (France, Italy, Spain, Portugal) while expanding into other countries with English-language support. - Continuing to build an integrated operating system that helps independent hotels compete with large chains through automation, direct booking growth, and data-driven pricing. - Scaling the platform’s payment and marketing capabilities to increase revenue per customer. ## Why Work Here - **Culture**: Positivity, ownership, collaboration, and a customer-first mindset are core values. The team is described as passionate, friendly, and committed to making an impact. - **Work model**: Hybrid workspace (mix of remote and on-site work based in Barcelona). - **Growth**: Fast-growing scale-up with over $80M in funding and a mission to revolutionize one of the world’s oldest industries. - **Team**: 230+ employees from diverse backgrounds; support teams in multiple languages. - **Impact**: Every employee contributes directly to helping thousands of independent hoteliers thrive. - **Perks**: Not explicitly detailed, but the careers page emphasizes a positive environment, professional growth, and the chance to work with top-tier VC-backed company. ## Sources 1. [Amenitiz Website](https://amenitiz.com/en) 2. [Amenitiz Mission Page](https://amenitiz.com/en/our-mission) 3. [Amenitiz Careers Page](https://amenitiz.com/en/careers) 4. [Built In – Amenitiz Company Profile](https://builtin.com/company/amenitiz) 5. [Tracxn – Amenitiz Company Profile](https://tracxn.com/d/companies/amenitiz/__fFpCOl25aFWqXLLIqwS7GubLup0jQ_O3RQx_Lu6O-Ek) ## Other roles at Amenitiz - [Head of Data (Pricing & Revenue Intelligence)](https://feeny.ai/job/head-of-data-pricing-revenue-intelligence-amenitiz-barcelona-82r1rpqb4rtv) — Barcelona, Spain - [Development Representative - French Market](https://feeny.ai/job/development-representative-french-market-amenitiz-barcelona-b40df95w97x5) — Barcelona, Spain - [Customer Care Specialist - French Market](https://feeny.ai/job/customer-care-specialist-french-market-amenitiz-barcelona-gdx89q6f4qdz) — Barcelona, Spain - [Customer Care Specialist - Marché Français](https://feeny.ai/job/customer-care-specialist-marche-francais-amenitiz-barcelona-k465eq6hqr3w) — Barcelona, Spain - [Customer Onboarding Specialist - French Market](https://feeny.ai/job/customer-onboarding-specialist-french-market-amenitiz-barcelona-tb59y2w57363) — Barcelona, Spain - [Senior Data Engineer](https://feeny.ai/job/senior-data-engineer-amenitiz-barcelona-sm7dr62rg6f6) — Barcelona, Spain - [Business Development Representative - Italian Market](https://feeny.ai/job/business-development-representative-italian-market-amenitiz-barcelona-exs0c51z83ag) — Barcelona, Spain - [Sales Manager - French Market](https://feeny.ai/job/sales-manager-french-market-amenitiz-lyon-he47mrazgrpx) — Lyon, France - [RevOps Specialist](https://feeny.ai/job/revops-specialist-amenitiz-barcelona-2js5w1etjyck) — Barcelona, Spain - [Customer Success Team Lead (Long Tail)](https://feeny.ai/job/customer-success-team-lead-long-tail-amenitiz-barcelona-2k1ps5hxtmhq) — Barcelona, Spain