---
title: 'Account Manager (Fully Remote) at Plexus'
canonical: 'https://feeny.ai/job/account-manager-fully-remote-plexus-nc-9zt336jbf425'
type: 'job'
last_seen: '2026-09-12'
---

# Account Manager (Fully Remote) at Plexus

- **Company:** Plexus
- **Location:** , NC
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-04-14
- **Last confirmed live:** 2026-09-12
- **Apply:** https://jobs.lever.co/plexus/f12d3a87-17db-4b77-bbfe-1abcf0a00b7b

## Job description

Legal protects 90% of enterprise value. In most organisations, it’s still slow, expensive, and stretched impossibly thin — one lawyer for every 500 employees. Nine out of ten legal tasks go unsupported. Plexus is the Legal Operating System for the modern enterprise. We help in-house legal teams automate and scale legal work across the business — faster, with less cost, and less risk. We’re trusted by Coca-Cola, Nike, L’Oréal, PepsiCo, Woolworths, and Asahi. Our clients report 65% productivity gains. We’re not a law firm. We’re not a traditional software company. We’re building something new — and we’re not done yet.

## The Role

Plexus has a growing portfolio of US and European enterprise accounts that need a commercially sharp operator to own them end-to-end.

This is not a service role. It is a revenue role — deepening relationships, driving expansion into new modules, and securing renewals across complex, multi-stakeholder accounts.

This is a remote position. The person who thrives here is self-directed, commercially hungry, and finds a way without waiting to be unblocked.

## What You’ll Do

- Own renewal and expansion performance across a defined portfolio of US and European accounts

- Drive module expansion using a structured discovery-to-demo process

- Build multi-threaded relationships in every key account — economic buyer, day-to-day contact, and executive sponsor

- Identify and action at-risk accounts early

- Lead commercial reviews that connect platform value to customer outcomes

- Deliver competitive and market intelligence back to the Commercial team

## What We’re Looking For

Non-negotiables

- Proven commercial track record — you’ve owned renewals, run expansion motions, and navigated negotiations

- Commercially accountable — you take genuine ownership of your portfolio’s performance

- Executive presence — comfortable at GC and C-suite level, invited into strategic conversations

- Self-directed — comfortable operating remotely and autonomously

Ideal but flexible

- SaaS or professional services background in Account Management or a commercial role

- Structured sales methodology training — Challenger, MEDDIC, or equivalent

- Experience with senior legal, procurement, or digital stakeholders in complex enterprise accounts

- Genuinely curious about AI and already using it to create leverage — whether self-initiated or employer-supported

## Why Plexus

- A portfolio of genuinely complex enterprise accounts — not transactional renewals

- Module expansion is the core challenge — real consultative selling, not order-taking

- AI tooling and automation so you spend time on revenue, not administration

- A commercial leadership path for the person who performs — the timeline isn’t rigid, but the intent is real

- A culture that rewards ownership and straight communication

## About Plexus

## Company Overview
- **One-liner**: AI-powered legal platform that unifies contract management, matter management, compliance, and a legal AI assistant for enterprise in-house legal teams.
- **Entity Type**: Private (venture-backed; latest round: Series B raised in May 2025)
- **Headquarters**: Melbourne, Victoria, Australia (with offices in Sydney, London, and Washington D.C.)
- **Founded**: 2011
- **Founders**: Andrew Mellett (Founder & CEO)

## Core Business
- **Primary industry**: Legal Technology / Legal Services
- **Target customers**: B2B – in-house legal teams at enterprises and scaling companies (e.g., Nike, Coca-Cola, L’Oréal, Woolworths, Asahi, Spotify, General Mills, General Motors, Samsung)
- **Mission**: “Create the future of the Law: making legal work faster, smarter and more accessible to the business.”

## Products & Services
- **Plexus Platform (Legal Operating System)**: SaaS platform combining contract management, matter management, marketing compliance, promotion compliance, insights & reporting, and Plexus AI (AI-powered legal assistant). Replaces fragmented tools with automated workflows for drafting, approvals, e-signature, matter intake, triage, and real-time reporting.
- **Promotion Wizard**: A world-first end-to-end legal automation platform that simplifies compliance across thousands of regulations in multiple jurisdictions.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company)
- **Key Metric**: Total disclosed funding – conflicting reports: the careers page states **$10.65M raised**; detailed funding history shows ~$4.65M (2019, led by KPMG), $6M (2024), and a $3M Series B (2025), totaling ~$13.65M. Both figures are cited as available.
- **Notable Investors**: KPMG (led Series A), Access Capital Partners, Lighter Capital
- **Growth Signals**:
  - 200+ global enterprise clients
  - 10,000+ compliant promotions launched; 50,000+ contracts accelerated; 90% faster contract cycles
  - International presence: Australia, United States, United Kingdom, Philippines
  - First Australian tech company to pledge 10% equity to charity
  - Profiled as a case study in professional services disruption by HBR, INSEAD, ACU, and RMIT

## Competitive Advantages
- **First-mover**: Launched the world’s first legal operating system in 2016, years ahead of many competitors.
- **AI-native platform**: Integrates contracts, matters, compliance, and AI assistant in one system – reducing fragmentation.
- **Lean Six Sigma heritage**: Originally a “Partner-Free, Lean Law Firm” that applied Lean Six Sigma to legal delivery, giving it a unique process-improvement culture.
- **Strong brand trust**: Serves Fortune 500 companies (Nike, Coca-Cola, L’Oréal, etc.) and has a 14-year track record.
- **Social impact differentiator**: 10% equity pledged to charity, appealing to purpose-driven talent and clients.

## Strategic Focus
- **AI-led innovation**: Heavy investment in AI capabilities (introduced in 2023) to further automate legal workflows.
- **Global expansion**: Recent funding rounds ($6M in 2024, $3M Series B in 2025) earmarked for scaling internationally and deepening AI features.
- **Product evolution**: Moving from a legal services hybrid to a pure technology platform (divested its secondment arm in 2022).

## Why Work Here
- **Work model**: Hybrid rhythm (balance between home and office); some roles are fully remote (e.g., Account Manager).
- **Culture**: Emphasises “intelligent autonomy”, ownership, accountability, and outcome measurement. Monthly socials, twice-yearly Hackathons, and “Plexus Uni” for continuous learning. Culture Champs keep connection alive.
- **Benefits**: Enhanced parental leave, recharge days, volunteer time, mental health support, mobile/internet cost support, and novated leasing.
- **Engineering appeal**: Engineers build the AI-powered platform handling millions in contracts monthly; work on transforming how Fortune 500 legal teams operate.
- **Team size**: ~38 employees (LinkedIn, as of mid-2026), with a lean, high-impact environment.

## Sources
1. [plexus.co/careers](https://www.plexus.co/careers)
2. [jobs.lever.co/plexus](https://jobs.lever.co/plexus)
3. [plexus.co/about-us](https://www.plexus.co/about-us)
4. [linkedin.com/company/plexus-legal](https://linkedin.com/company/plexus-legal)
5. [plexus.co/facts/plexus](https://www.plexus.co/facts/plexus)

## Other roles at Plexus

- [Sales Development Representative](https://feeny.ai/job/sales-development-representative-plexus-melbourne-tt7v2q55qbgw) — Melbourne, Australia