---
title: 'Account Manager, Growth (SMB & Commercial) at PandaDoc'
canonical: 'https://feeny.ai/job/account-manager-growth-smb-commercial-pandadoc-europe-ngqz8sz1f52s'
type: 'job'
last_seen: '2026-11-05'
---

# Account Manager, Growth (SMB & Commercial) at PandaDoc

- **Company:** PandaDoc
- **Location:** Europe
- **Work type:** remote
- **Posted:** 2026-09-11
- **Last confirmed live:** 2026-11-05
- **Apply:** https://job-boards.greenhouse.io/pandadoc/jobs/8190980

## Job description

Make a significant impact on our growth! We are seeking an Account Manager who will step into a unique, high-impact role designed for a driven individual ready to build their own success. You’ll begin as a dedicated Prospector into current accounts, responsible for identifying high-potential customers within the SMB and Commercial segments that fit PandaDoc's ideal customer profile and creating new expansion opportunities from scratch.

You’ll initially focus purely on prospecting and expanding our unattached customer base (meaning customers with no currently assigned Account Manager). Once a book of business becomes available, you’ll transition into a traditional Account Manager role, focusing on retention, expansion, and long-term partnership with your newly acquired book of business.

Because this role transitions from prospecting across our entire book of 60,000+ current customers to owning your own book of business, there are three phases you’ll move through:

1. Initial Phase: Prospecting & Opportunity Generation

- Proactive Prospecting: Strategically research and prospect high-value targets within the existing customer base or through warm leads that fit our SMB and Commercial expansion profile. This includes high-volume outreach via email, phone, and social channels.
- Pipeline Generation: Develop and manage a robust top-of-funnel pipeline, scheduling discovery calls and running initial product demonstrations to qualify and generate new expansion opportunities.
- Cross-Functional Collaboration: Partner closely with our Customer Success, Leadership and RevOps team to refine targeting and messaging for maximum prospecting effectiveness.
- Deal Ownership: Drive opportunities from initial contact through negotiation and close, ensuring a seamless, high-velocity sales cycle.

1. Transition Phase: Strategic Account Management & Growth (The Farmer)

- Book of Business Transition: Upon availability (to be determined by leadership), you will transition from pure prospecting to full-cycle ownership of an assigned book of business.
- Growth & Revenue Generation: Drive significant revenue growth within your portfolio by consistently exceeding monthly growth targets through strategic account management and proactive identification of expansion opportunities.
- Customer Success & Retention: Partner closely with Customer Success to minimize customer churn and maximize retention by consistently delivering value, building strong relationships, and acting as a trusted advisor to your clients.
- Strategic Account Management: Develop a deep understanding of your clients' businesses, challenges, and goals to uncover opportunities for our solution to drive their success and foster long-term strategic partnerships.

1. Ongoing Responsibilities

- Forecasting & Pipeline Management: Provide accurate and timely weekly revenue forecasts to leadership, contributing to predictable business outcomes.
- Product Advocacy & Feedback: Serve as a passionate advocate for PandaDoc, confidently demonstrating the product's value and articulating its benefits to our SMB and Commercial customers.
- Continuous Learning: Participate in ongoing enablement and company-provided training to enhance your product knowledge, sales skills, and industry expertise.

About you:

- We are looking for a highly competitive and adaptable sales professional who is comfortable wearing two hats: the prospector and the partner.
- Prospector Mentality: You possess a high level of grit and comfort with ambiguity, thriving in a role where you are responsible for building your own pipeline and finding opportunities from scratch.
- Highly competitive and driven to achieve individual and team goals, with a strong desire to succeed in a fast-paced environment.
- Analytical and data-driven, with a passion for leveraging insights to identify opportunities and strategically prospect.
- Demonstrates adaptability and a growth mindset, embracing new processes and contributing to innovative solutions.
- Self-motivated, directed, adaptable, gritty, driven, and resourceful.
- A strong appetite for continuous learning, with a genuine passion for understanding our product and delivering exceptional customer experiences.
- Excellent written and verbal communication skills, with the ability to articulate value propositions clearly and confidently.
- Ability to work independently while also collaborating effectively with diverse teams across different office locations.

It would be awesome if you had:

- 2+ years of proven success in a quota-carrying Account Manager or Account Executive role, ideally within the SaaS industry
- Self-sourcing experience is a major plus.
- A consistent track record of exceeding sales targets and achieving measurable results.
- Familiarity with the SMB and Commercial market and the unique challenges and opportunities within this segment.
- Strong computer skills, previous Gong, Slack, Salesforce, SalesLoft and/or PandaDoc experience.

Company Overview:

PandaDoc empowers more than 65,000 growing organizations to thrive by taking the work out of document workflow. PandaDoc provides an all-in-one document workflow automation platform that helps fast scaling teams accelerate the ability to create, manage, and sign digital documents including proposals, quotes, contracts, and more.  For more information, please visit https://www.pandadoc.com

Company Culture:

We're known for our work-life balance, kind co-workers, & creative virtual team-bonding events. And although our Pandas are located across the globe, we stay connected with the help of technology and ensure that everyone on our team feels, well, like a team.

Pandas work best when they're happy. We retain our talent by upholding our values of integrity & transparency, and selling a product that changes the lives of our customers.

Check out our [LinkedIn](https://www.linkedin.com/company/pandadoc/life/pdcompanyculture) to learn more.

Benefits:

- An honest, open culture that emphasizes feedback and promotes professional and personal development
- 6 self care days
- A competitive salary
- And much more!

## About PandaDoc

## Company Overview
- **One-liner**: PandaDoc provides an all-in-one document workflow automation platform for creating, approving, tracking, and e-signing documents.
- **Entity Type**: Private (Series C, unicorn with $1B valuation)
- **Headquarters**: San Francisco, California, United States (remote-first with hubs in Lisbon, Warsaw, and Kyiv)
- **Founded**: 2014
- **Founders**: Mikita Mikado, Sergey Barysiuk

## Core Business
- Primary industry/industries: Document automation, e‑signature, CPQ (Configure, Price, Quote), sales enablement
- Target customers: B2B – from small businesses to enterprise (tens of thousands of companies across industries)
- Mission: “Deliver transformative technology that simplifies the way companies of any size operate and win” – making agreements faster, clearer, and more transparent.

## Products & Services
- **PandaDoc Document Automation (SaaS)**: Create, approve, track, and e‑sign documents (proposals, quotes, contracts) 40% faster. Includes templates, content libraries, analytics, and integrations.
- **PandaDoc E‑Signature (SaaS)**: Compliant with E‑SIGN, UETA, HIPAA, and SOC 2; offers strong security (SSO, granular permissions, API).
- **PandaDoc CPQ (SaaS)**: Native CPQ for Salesforce and HubSpot (launched in 2025), enabling configure-price-quote workflows within CRM.
- **PandaDoc API**: Embed document generation and e‑signature capabilities into third‑party applications.

## Market Standing
- **Valuation / Market Cap**: $1 billion (unicorn status achieved with Series C in 2021; latest known valuation)
- **Key Metric**: $100M Annual Recurring Revenue (ARR) as of 2024 (source: [pandadoc.com/about](https://www.pandadoc.com/about/))
- **Notable Investors/Partners**: Series C led by Altos Ventures (also includes existing backers such as Rembrandt Venture Partners, One Way Ventures); key partners include Salesforce, HubSpot.
- **Growth Signals**: Reached $100M ARR; achieved unicorn status; launched native CPQ for Salesforce and HubSpot (2025); ranked on Deloitte’s Technology Fast 500™; serving tens of thousands of customers globally.

## Competitive Advantages
- **Remote‑first from day one** – flexible, autonomous culture not tied to a single location; global talent pool.
- **Comprehensive all‑in‑one platform** – covers document creation, e‑signature, and CPQ, reducing tool sprawl.
- **Deep integrations** with Salesforce, HubSpot, and other major CRMs, plus a robust API.
- **Strong compliance and security** – SOC 2, HIPAA, E‑SIGN/UETA compliant, supporting enterprise‑grade trust.
- **Scalable for any business size** – from SMB to enterprise, with a focus on simplicity and speed.

## Strategic Focus
- **Expand CPQ and CRM‑native capabilities** – deepen Salesforce and HubSpot integrations to capture the configure‑price‑quote market.
- **Continue product‑led growth** – invest in automation, analytics, and AI to further simplify document workflows.
- **Maintain remote‑first culture** – preserve flexibility while scaling across Europe, USA, and Ukraine.
- **Support Ukrainian team** – provide stability, safety, and flexibility as a core part of the company’s values.

## Why Work Here
- **Culture**: Remote‑first, globally distributed team (dozens of countries); core values L.I.F.E. (Learn, Impact, Fun, Empathy). Emphasis on trust, empathy, and work‑life balance.
- **Policy**: Fully remote with optional office hubs in Lisbon, Warsaw, Kyiv. Flexible schedules – “outcomes, not hours.”
- **Perks**: Competitive salary; company equity; 401K plan; health benefits; generous PTO + self‑care days; paid day off for birthdays; monthly wellness allowance; home office stipend; education benefits (LinkedIn Learning, industry events); regular team outings; commuter benefits.
- **Engineering culture**: Strong engineering teams in Europe and USA; focus on modern tech stack (Python, React, etc.); opportunities to work on high‑scale document processing and CRM integrations.
- **Support for Ukraine**: 24/7 Kyiv office, ongoing safety and flexibility for Ukrainian teammates; company stands with Ukraine.

## Sources
1. [PandaDoc Careers](https://www.pandadoc.com/careers/)
2. [PandaDoc Culture](https://www.pandadoc.com/culture/)
3. [PandaDoc About](https://www.pandadoc.com/about/)
4. [PandaDoc Greenhouse Jobs](http://job-boards.greenhouse.io/pandadoc)
5. [PandaDoc Homepage](https://www.pandadoc.com/)

## Other roles at PandaDoc

- [Director of Sales Operations](https://feeny.ai/job/director-of-sales-operations-pandadoc-united-states-qnh86m3hcssw) — United States
- [Principal Product Manager, Document Domain](https://feeny.ai/job/principal-product-manager-document-domain-pandadoc-europe-yj8m4nvkqk06) — Europe
- [Principal Product Manager, Document Domain](https://feeny.ai/job/principal-product-manager-document-domain-pandadoc-ukraine-hky734atggtm) — Ukraine
- [Principal Product Manager, Document Domain](https://feeny.ai/job/principal-product-manager-document-domain-pandadoc-poland-kx1cevc259g4) — Poland
- [Principal Product Manager, Document Domain](https://feeny.ai/job/principal-product-manager-document-domain-pandadoc-spain-ms0amyt0r6f0) — Spain
- [Principal Product Manager, Document Domain](https://feeny.ai/job/principal-product-manager-document-domain-pandadoc-germany-pp82vckwt66p) — Germany
- [Principal Product Manager, Document Domain](https://feeny.ai/job/principal-product-manager-document-domain-pandadoc-portugal-rxnkamepjcsz) — Portugal