--- title: 'Senior Account Manager (Santa Clara County) at Health Link' canonical: 'https://feeny.ai/job/senior-account-manager-santa-clara-county-health-link-milpitas-1xvrapd97mbw' type: 'job' last_seen: '2026-09-16' --- # Senior Account Manager (Santa Clara County) at Health Link - **Company:** Health Link - **Location:** Milpitas, CA - **Posted:** 2026-08-10 - **Last confirmed live:** 2026-09-16 - **Apply:** https://job-boards.greenhouse.io/healthlink/jobs/5384838008 ## Job description Senior Account Manager - Home Health Company: Health Link Home Health and Hospice Location: South Bay Area, CA Pay: $50–$55/hour, based on experience Job Type: Full-Time ## About Us For more than 20 years, Health Link Home Health and Hospice has been a trusted provider of compassionate, high-quality care throughout the Bay Area. We provide Home Health, Palliative Care, and Hospice services with a strong focus on timely access to care, clinical outcomes, and exceptional communication with our healthcare partners. As we continue to expand our presence across the South Bay, we are seeking an experienced and results-driven Senior Account Manager to join our Community Relations team. ## The Role The Senior Account Manager will take ownership of a key South Bay territory and be responsible for developing, growing, and maintaining strategic referral partnerships across hospitals, skilled nursing facilities, physician groups, clinics, senior communities, and other healthcare organizations. This is a senior-level field sales position for someone who understands healthcare business development, knows how to build relationships with key decision-makers, and can turn those relationships into sustainable referral growth. You will work closely with the Director of Community Relations and internal leadership to identify growth opportunities, strengthen existing accounts, develop new business, and position Health Link as a preferred provider across the South Bay. ## What You'll Do - Develop and execute a strategic territory plan focused on referral growth, account development, and market expansion - Build and maintain strong relationships with hospital case management teams, discharge planners, physicians, medical groups, skilled nursing facilities, senior communities, and other key referral partners - Identify and develop new high-value accounts while expanding referral volume from existing partnerships - Establish relationships with key decision-makers, including Directors of Case Management, Administrators, Directors of Nursing, physicians, and healthcare leadership - Conduct in-person meetings, presentations, in-services, and strategic follow-ups with referral partners - Analyze territory performance, referral trends, account activity, and competitive opportunities to drive growth - Serve as a trusted resource to referral partners by helping navigate patient placement, insurance, and access-to-care challenges - Collaborate closely with Intake, Clinical, and Operations teams to ensure a seamless referral experience and strong partner communication - Maintain consistent field presence throughout the assigned territory and proactively identify new business opportunities - Accurately track outreach, account activity, opportunities, and referral outcomes in the CRM - Represent Health Link at industry events, networking functions, conferences, and community events - Monitor competitor activity, market trends, and changes within key accounts - Manage an assigned outreach and marketing budget responsibly - Consistently meet or exceed established referral, account-development, and territory-growth goals ## What We're Looking For - 3+ years of healthcare sales, business development, account management, or community relations experience preferred - Home Health, Hospice, Post-Acute, Senior Care, Hospital, SNF, or other healthcare referral-based sales experience strongly preferred - Proven ability to develop accounts and generate measurable referral or revenue growth - Strong existing knowledge of the South Bay healthcare market is highly desirable - Comfortable developing relationships with healthcare executives, physicians, case management leadership, and other decision-makers - Strong understanding of relationship-based and consultative sales - Highly motivated, competitive, and comfortable working toward measurable performance goals - Excellent communication, presentation, negotiation, and relationship-building skills - Strong organizational skills with consistent follow-through and attention to detail - Self-starter who can independently manage a territory while collaborating closely with leadership and internal teams - Ability to analyze account performance and develop strategies to grow underperforming or untapped accounts - Bilingual fluency in Mandarin or Cantonese is highly desirable ## Compensation & Benefits - $50–$55/hour, depending on experience - Medical, Dental & Vision Insurance - Life Insurance - 401(k) with Company Matching - Opportunity to manage and grow a high-potential South Bay territory - Collaborative leadership team with significant opportunity for professional growth If you are an experienced healthcare business development professional who knows how to build meaningful partnerships, open doors, and turn relationships into sustainable growth, we would love to hear from you. Join Health Link and help us expand access to high-quality care—one patient, one partnership, and one community at a time. ## About Health Link ## Company Overview - **One-liner**: HealthLink organizes regional, self-funded provider networks and cost-management programs for employers and third-party administrators in Missouri, Illinois, and surrounding states. - **Entity Type**: Private (subsidiary of publicly traded Elevance Health, Inc.) - **Headquarters**: Saint Louis, Missouri, United States - **Founded**: 1984 - **Founders**: Not publicly available ## Core Business - **Primary industry**: Healthcare services – self-funded health plan networks and benefits administration support. - **Target customers**: B2B – employers of all sizes, third-party administrators (TPAs), and payors of health benefits. - **Mission / purpose**: To make health care access simple for employers by offering regional network advantages, flexible plan designs, and personalized support. ## Products & Services - **HealthLink PPO**: A preferred provider organization network contracted specifically to serve Missouri and Illinois, with national wrap network solutions. - **HealthLink Open Access**: An open access network option that supports employer-specific plan designs. - **Wellness & Cost Management Programs**: A portfolio of wellness initiatives, high-cost claim management, provider transparency tools, and collective purchasing resources. - **Specialty Insurance Products**: Life, disability, dental, vision, and workers’ compensation insurance marketed alongside core health plans. ## Market Standing - **Valuation / Market Cap**: Not disclosed (subsidiary of Elevance Health, Inc., a Fortune 50 company) - **Key Metric**: Annual revenue of ~$25.7 million (latest estimate) - **Notable Investors / Partners**: Parent company Elevance Health, Inc. (formerly Anthem, Inc.); works with a variety of TPAs and employer groups. - **Growth Signals**: Headcount grew 8.5% year-over-year (30 employees, +4 people); active job postings on Greenhouse indicate continued hiring. ## Competitive Advantages - **Regional focus**: Deeply contracted provider networks in Missouri and Illinois allow lower costs for employers without paying for nationwide coverage they don’t need. - **Local, accessible team**: Small, dedicated staff who can quickly resolve issues across departments – positioned as an extension of the client’s business. - **Self-funding expertise**: Helps employers of all sizes adopt self-funded plans, which can be exempt from many costly health reform provisions and offer more control over plan design and costs. ## Strategic Focus - **Expanding self-funded solutions**: Continuing to promote self-funding as a viable option for employers, supported by flexible network options and cost-management tools. - **Enhancing digital engagement**: Recent video series and wellness content (e.g., “eHouseCall” articles) aim to help members take charge of their health and benefits. - **Strengthening TPA relationships**: Working closely with third-party administrators to deliver tailored network solutions. ## Why Work Here - **Small, collaborative environment**: With ~30 employees, staff work closely across departments, offering a tight-knit culture and direct access to leadership. - **Stability with backing**: As a subsidiary of Elevance Health, HealthLink offers the resources of a large parent company while maintaining a local, independent feel. - **Work policy**: Not explicitly stated; roles appear to be office-based in St. Louis (HQ at 1831 Chestnut St). - **Job opportunities**: Active openings listed on Greenhouse (job-boards.greenhouse.io/healthlink) for various functions including account management and support. ## Sources 1. [HealthLink About Page](https://www.healthlink.com/about/) 2. [HealthLink Why HealthLink](https://www.healthlink.com/about/why-healthlink) 3. [HealthLink Careers on Greenhouse](http://job-boards.greenhouse.io/healthlink) 4. [HealthLink Contact Sales Team](https://www.healthlink.com/employer/contact) 5. [HealthLink LinkedIn Profile](https://www.linkedin.com/company/healthlink-inc-) ## Other roles at Health Link - [Physical Therapist (PT) Home Health](https://feeny.ai/job/physical-therapist-pt-home-health-health-link-san-francisco-tx5tck6s8etq) — San Francisco, CA - [Patient Experience Coordinator – Home Health & Hospice | San Francisco](https://feeny.ai/job/patient-experience-coordinator-home-health-hospice-san-francisco-health-link-6gk95gx2dhm5) — San Francisco, CA - [Director of Finance](https://feeny.ai/job/director-of-finance-health-link-san-francisco-nj0xq0f4nzgs) — San Francisco, CA - [Director of Patient Care Services (DPCS) — Home Health](https://feeny.ai/job/director-of-patient-care-services-dpcs-home-health-health-link-san-francisco-34w9bks0xmj6) — San Francisco, CA - [Director of Human Resources](https://feeny.ai/job/director-of-human-resources-health-link-san-francisco-5zhdheh7y8wv) — San Francisco, CA - [Medical Social Worker (MSW) - Walnut Creek](https://feeny.ai/job/medical-social-worker-msw-walnut-creek-health-link-walnut-creek-thxzb8v2x664) — Walnut Creek, CA - [Home Health Intake/Scheduling Coordinator - Walnut Creek](https://feeny.ai/job/home-health-intake-scheduling-coordinator-walnut-creek-health-link-walnut-creek-mrq7ztvg88dm) — Walnut Creek, CA - [Hospice Registered Nurse- Full Time/ Part Time](https://feeny.ai/job/hospice-registered-nurse-full-time-part-time-health-link-san-francisco-vj2ct2c03zz4) — San Francisco, CA - [Remote Workforce Manager](https://feeny.ai/job/remote-workforce-manager-health-link-walnut-creek-x2hfjyhmnrh9) — Walnut Creek, CA - [Home Health Operations Manager](https://feeny.ai/job/home-health-operations-manager-health-link-walnut-creek-k2nx1gcw13gw) — Walnut Creek, CA