--- title: 'Account Manager - Home Health at Health Link' canonical: 'https://feeny.ai/job/account-manager-home-health-health-link-milpitas-kb9wfd4dna7s' type: 'job' last_seen: '2026-11-11' --- # Account Manager - Home Health at Health Link - **Company:** Health Link - **Location:** Milpitas, CA - **Posted:** 2026-11-09 - **Last confirmed live:** 2026-11-11 - **Apply:** https://job-boards.greenhouse.io/healthlink/jobs/5477056008 ## Job description Health Link Home Health & Hospice Milpitas / Santa Clara County, CA Full-Time | $41/hour + Performance-Based Bonus ## The Role For over 20 years, Health Link Home Health & Hospice has served patients throughout the San Francisco Bay Area. We are seeking a motivated, relationship-driven Account Manager to join our Community Relations team and support continued growth throughout Santa Clara County. Working closely with the Director of Business Development, the Account Manager will focus on developing and maintaining relationships with healthcare providers, increasing awareness of Health Link’s home health services, and generating new referral opportunities throughout the South Bay. This is a field-based role for someone who enjoys building relationships, connecting with healthcare professionals, and developing business within the community. We are looking for someone who is motivated, consistent, organized, and comfortable being accountable for growth goals. You will be supported with a company vehicle, ongoing training, and AI-powered technology designed to provide referral insights and support efficient territory routing. ## What You’ll Do - Develop and maintain referral relationships throughout assigned areas of Santa Clara County - Build relationships with hospitals, skilled nursing facilities, physicians, medical groups, clinics, senior living communities, and other healthcare organizations - Conduct consistent in-person outreach, account visits, meetings, presentations, and follow-up - Introduce new healthcare partners to Health Link and educate them on our home health services, clinical programs, and capabilities - Maintain regular communication with existing referral partners and strengthen those relationships over time - Identify new referral opportunities through consistent field outreach and relationship building - Follow up with prospective referral partners and maintain consistent account contact - Execute territory priorities and business development initiatives in partnership with the Director of Business Development - Communicate feedback from referral partners, market activity, and potential growth opportunities to the Director of Business Development - Collaborate with Intake, Clinical, Operations, and other internal teams to support a strong referral and patient experience - Meet established referral, admission, and account growth goals - Represent Health Link professionally throughout the South Bay healthcare community ## What You’ll Need - 1+ year of experience in healthcare sales, business development, account management, community relations, or a related healthcare role preferred - Strong relationship-building and communication skills - Sales-oriented mindset with the motivation to develop new business and grow referral relationships - Comfortable conducting in-person outreach and developing new professional relationships - Strong follow-up, organization, and time-management skills - Self-motivated and comfortable working independently in the field - Knowledge of the Santa Clara County healthcare market preferred - Existing relationships within the South Bay healthcare community are a plus - Home health, hospice, post-acute care, senior care, hospital, or skilled nursing experience preferred - Valid California driver’s license and driving record that meets company requirements ## Benefits - Performance-based bonus opportunity - Company vehicle - AI-powered technology to support referral insights and efficient territory routing - Medical, dental, vision, and life insurance - 401(k) with company matching - Paid time off ## About Health Link ## Company Overview - **One-liner**: HealthLink organizes regional, self-funded provider networks and cost-management programs for employers and third-party administrators in Missouri, Illinois, and surrounding states. - **Entity Type**: Private (subsidiary of publicly traded Elevance Health, Inc.) - **Headquarters**: Saint Louis, Missouri, United States - **Founded**: 1984 - **Founders**: Not publicly available ## Core Business - **Primary industry**: Healthcare services – self-funded health plan networks and benefits administration support. - **Target customers**: B2B – employers of all sizes, third-party administrators (TPAs), and payors of health benefits. - **Mission / purpose**: To make health care access simple for employers by offering regional network advantages, flexible plan designs, and personalized support. ## Products & Services - **HealthLink PPO**: A preferred provider organization network contracted specifically to serve Missouri and Illinois, with national wrap network solutions. - **HealthLink Open Access**: An open access network option that supports employer-specific plan designs. - **Wellness & Cost Management Programs**: A portfolio of wellness initiatives, high-cost claim management, provider transparency tools, and collective purchasing resources. - **Specialty Insurance Products**: Life, disability, dental, vision, and workers’ compensation insurance marketed alongside core health plans. ## Market Standing - **Valuation / Market Cap**: Not disclosed (subsidiary of Elevance Health, Inc., a Fortune 50 company) - **Key Metric**: Annual revenue of ~$25.7 million (latest estimate) - **Notable Investors / Partners**: Parent company Elevance Health, Inc. (formerly Anthem, Inc.); works with a variety of TPAs and employer groups. - **Growth Signals**: Headcount grew 8.5% year-over-year (30 employees, +4 people); active job postings on Greenhouse indicate continued hiring. ## Competitive Advantages - **Regional focus**: Deeply contracted provider networks in Missouri and Illinois allow lower costs for employers without paying for nationwide coverage they don’t need. - **Local, accessible team**: Small, dedicated staff who can quickly resolve issues across departments – positioned as an extension of the client’s business. - **Self-funding expertise**: Helps employers of all sizes adopt self-funded plans, which can be exempt from many costly health reform provisions and offer more control over plan design and costs. ## Strategic Focus - **Expanding self-funded solutions**: Continuing to promote self-funding as a viable option for employers, supported by flexible network options and cost-management tools. - **Enhancing digital engagement**: Recent video series and wellness content (e.g., “eHouseCall” articles) aim to help members take charge of their health and benefits. - **Strengthening TPA relationships**: Working closely with third-party administrators to deliver tailored network solutions. ## Why Work Here - **Small, collaborative environment**: With ~30 employees, staff work closely across departments, offering a tight-knit culture and direct access to leadership. - **Stability with backing**: As a subsidiary of Elevance Health, HealthLink offers the resources of a large parent company while maintaining a local, independent feel. - **Work policy**: Not explicitly stated; roles appear to be office-based in St. Louis (HQ at 1831 Chestnut St). - **Job opportunities**: Active openings listed on Greenhouse (job-boards.greenhouse.io/healthlink) for various functions including account management and support. ## Sources 1. [HealthLink About Page](https://www.healthlink.com/about/) 2. [HealthLink Why HealthLink](https://www.healthlink.com/about/why-healthlink) 3. [HealthLink Careers on Greenhouse](http://job-boards.greenhouse.io/healthlink) 4. [HealthLink Contact Sales Team](https://www.healthlink.com/employer/contact) 5. 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