--- title: 'Account Manager I (Manila) at Payscale' canonical: 'https://feeny.ai/job/account-manager-i-manila-payscale-manila-7gbhhyjrh5y3' type: 'job' last_seen: '2026-10-18' --- # Account Manager I (Manila) at Payscale - **Company:** Payscale - **Location:** Manila, Philippines - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-09-21 - **Last confirmed live:** 2026-10-18 - **Apply:** https://jobs.ashbyhq.com/payscale/a08a09df-0683-4e4c-a035-ea382fc16f8a ## Job description ## About Payscale Payscale is the pioneer of compensation intelligence, helping organizations make smarter pay decisions that drive business performance. For more than 20 years, Payscale has combined trusted market data with AI-powered technology to deliver actionable insights that turn pay from a cost into a catalyst for growth. The Payscale Intelligence Cloud portfolio of solutions — Ascent, JobNav, and Paycycle — empower top companies and businesses like Cintas, Leidos, Chipotle, Ohio State University, and TJX Companies. Create confidence in your compensation. Payscale. To learn more, visit [www.payscale.com](http://www.payscale.com). Job Summary We are seeking a highly motivated and commercially driven Account Manager to join our Manila-based team, focused exclusively on expansion and growth within existing SMB and Lower Mid-Market accounts. This role is responsible for identifying, developing, and closing expansion opportunities across an assigned book of business. The primary objective is to drive revenue growth by expanding contracted products, increasing contract value, and partnering closely with Customer Success, Renewals, and CDRs to maximize long-term customer value. This is a quota-carrying role instrumental in scaling our growth engine and supporting our global revenue strategy. Key Responsibilities: Revenue & Growth Ownership - Own and deliver expansion quota through upsell and cross-sell motions within an assigned portfolio of SMB and Lower Mid-Market customers - Proactively identify expansion opportunities based on product usage, business needs, organizational changes, and market trends - Build and maintain a healthy, predictable expansion pipeline aligned to monthly, quarterly, and annual targets Customer Engagement & Deal Execution - Lead consultative sales conversations with existing customers to uncover growth opportunities and position additional products and services - Develop multi-threaded relationships across customer organizations, including HR, Compensation, Finance, and executive stakeholders - Drive full expansion sales cycle from qualification through close, including discovery, solution alignment, pricing, negotiation, and contracting Cross-Functional Collaboration - Partner closely with Customer Success Managers, CDRs, and Renewals Managers to align on account strategy, customer health, and timing of expansion opportunities Operational Excellence - Maintain disciplined opportunity management - Provide accurate weekly forecasts and pipeline updates - Maintain accurate forecasting, pipeline management, and CRM hygiene ## Key Performance Indicators (KPIs) - Expansion ARR / Net New Expansion Revenue - Upsell & Cross-sell Close Rate - Pipeline Coverage & Conversion - Forecast Accuracy ## Why This Role Matters This role plays a critical part in driving net revenue retention and scaling our global growth strategy. You will be part of a high-impact team focused on unlocking additional value from our existing customer base while delivering measurable outcomes for both clients and the business. Location Payscale Manila has an employee centric hybrid model that provides you the flexibility to do your best work in a space that supports you, while also finding time to collaborate in person in our office for the moments that matter. In our hybrid model, employees can work from the location that works best for them when our team is not scheduled to be in the office. When you work from home, we recommend ensuring that you can meet the following technology, equipment and workspace requirements: - High-Speed Internet - A stable broadband or fiber connection (satellite is highly discouraged) with a minimum speed of 100 Mbps in a dedicated workspace that has a reliable Wi-Fi signal. - Device for Multifactor Authentication (MFA/2FA) - smartphone, tablet, etc. Payscale has employees across the US, Canada, UK, The Philippines and Romania however we are currently unable to hire in the Quebec Province, Northern Ireland, and Hawaii. ## Benefits and Perks All around awesome culture where together we strive to live our 5 values: - Data informed decision making. - Customer first. Always. - Succeed together. - Relentless about results. Obsessed with excellence. - Lead the change. Shape the standard. An open and inclusive environment where you’ll learn and grow through programs and resources like: - Monthly company All Hands meetings - Regular opportunities for executive leadership exposure through things like AMAs - Access to continued learning & development opportunities - Our commitment to a continuous feedback culture which allows us to drive performance and career growth - A growing network of Employee Resource Groups - Company sponsored volunteer hours - And more! Our more standard benefits - Paid Philippine Regular holidays + 1 additional Payscale holiday (Global Mental Health Day) - 15 paid days of additional leave, credited up front upon regularization and refreshed annually. Unused leave are monetized. - HMO Coverage +1 dependent - Fixed work schedule, Monday through Friday 10pm-7am Manila Equal Opportunity Employer: We embrace equal employment opportunity. Payscale is committed to a policy of equal employment opportunity for all applicants and employees. It is our policy that employees will not be subjected to unlawful discrimination on the basis of race, color, religion, sex, age, national origin, or ancestry, physical or mental disability, veteran or military status, marital status, sexual orientation, political ideology, and any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including but not limited to: recruitment, hiring, transfers, promotions, training, discipline, termination, compensation and benefits, performance appraisals, education, and social and recreational programs. We know the [confidence gap](https://www.theatlantic.com/magazine/archive/2014/05/the-confidence-gap/359815/) and [imposter syndrome](https://fortune.com/2024/06/21/high-functioning-achievers-imposter-syndrome-career-ladder/) can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you have a disability or impairment and need assistance with the application process, please email recruiting@payscale.com for support. Fraud Alert: Payscale values security and privacy. During your job application and interview process, we will never ask for your personal banking or financial information, social security number, or other sensitive information, if you are unsure if a message is from Payscale, please email recruiting@payscale.com ## About Payscale ## Company Overview - **One-liner**: Payscale provides a compensation intelligence platform that delivers real-time market data, software, and services to help organizations make confident, fair, and strategic pay decisions. - **Entity Type**: Private (Backed by growth equity) - **Headquarters**: Seattle, Washington, USA - **Founded**: 2000 - **Founders**: Joe Giordano (co-founder), Mike Metzger (co-founder) ## Core Business - Primary industry/industries: Human Resources Technology, Compensation Management, Pay Equity, HR Data & Analytics - Target customers: B2B, Mid-market to Enterprise (HR teams, compensation leaders, people managers); also serves SMBs. Supports over 16,000 customers, including 50%+ of the Fortune 500. - Mission or purpose statement: To help organizations transform pay decisions from an uncertain compromise to a confident commitment, and to make sustainable, fair pay a reality. ## Products & Services - **Compensation Intelligence Platform**: A SaaS platform that aggregates real-time, HR-reported market data with AI-powered insights. It replaces spreadsheets and guesswork, enabling users to price jobs, build salary structures, and model compensation scenarios. - **Pay Equity & Transparency Solutions**: Software and services to help companies analyze, report, and close pay gaps based on gender, race, or other demographics. - **Compensation Consulting & Services**: Expert-led services for complex compensation strategy, job architecture, and custom market analysis. - **Market Data & Surveys**: Access to a massive dataset of compensation information, covering millions of employees, with deep benchmarks across industries and geographies. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (Private company). - **Key Metric**: Manages over **$2.3 trillion** in employee salaries through its data platform. Priced over **7 million jobs** in 2024. - **Notable Investors/Partners**: Backed by growth equity firms. Key partners and customers include major enterprises like Target, eBay, and Angel City Football Club. - **Growth Signals**: Rapid growth phase with a remote-first workforce of 746 team members across 44 US states and 7 countries. In 2024, the company saw 62 internal hires and an average employee tenure of 3.9 years. ## Competitive Advantages - **Data Moat**: Over 20 years of compensation data collection, covering 60M+ employees and 20% of the US workforce. This depth and history of HR-reported data is a significant barrier to entry. - **Market Leadership**: Consistently recognized as a leader with 500+ 5-star reviews and a reputation for the best user experience and vendor satisfaction in the market. - **Integrated Platform**: Combines data, software, and consulting into a single source of truth, moving beyond simple data aggregation to provide actionable, strategic workflows. - **Commitment to Fair Pay**: Deeply integrated mission around pay equity and transparency, which is both a differentiator and a core part of its product DNA. ## Strategic Focus - **Innovation & AI**: Integrating AI to accelerate data analysis and provide predictive insights, moving from "gut-feel" to data-informed decisions. - **Expanding Enterprise Reach**: Deepening capabilities for complex, global enterprises while maintaining a strong mid-market presence. - **Pay Transparency Leadership**: Shaping industry standards for pay transparency, both for its customers and internally (e.g., posting pay ranges in all job postings, using its own software). - **Data Quality & Coverage**: Continuously improving the freshness, granularity, and breadth of its compensation data. ## Why Work Here - **Remote-First & Flexible**: A strong remote-first culture with team members across the US and globe. The company promotes work-life balance and provides an annual remote work stipend for wellness or home office equipment. - **Mission-Driven & Transparent**: Employees work on a product that directly impacts fairness and equity. The company practices what it preaches with internal pay transparency, open conversations about pay, and yearly salary range reviews. - **Growth & Development**: In a period of rapid growth, offering opportunities for professional development, paid development hours, and regular access to executive leadership. - **Strong Culture & Values**: Core values include "Data Informed Decision Making," "Customer First," and "Relentless about Results." A high-trust environment with a focus on belonging, supported by Employee Resource Groups (e.g., Pride at Payscale, Women and Gender Minorities in Tech). - **Comprehensive Benefits**: Includes flexible PTO, 16 weeks paid parental leave, 100% covered medical/dental/vision for US employees, and a company-matched 401k. Notably, **57% of leadership roles are held by women**. ## Sources 1. [Payscale Careers Page](https://www.payscale.com/careers) 2. [Payscale Official Website](https://www.payscale.com/) 3. [Payscale About Us Page](https://www.payscale.com/about) 4. [Payscale LinkedIn](https://www.linkedin.com/company/payscale) 5. 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