--- title: 'Account Manager at iBanFirst' canonical: 'https://feeny.ai/job/account-manager-ibanfirst-rotterdam-05ecpw8q0dyc' type: 'job' last_seen: '2026-09-11' --- # Account Manager at iBanFirst - **Company:** iBanFirst - **Location:** Rotterdam, Netherlands - **Posted:** 2024-04-09 - **Last confirmed live:** 2026-09-11 - **Apply:** https://job-boards.eu.greenhouse.io/ibanfirst/jobs/4096570101 ## Job description Account Manager Experience and relationship management add value to our customers' needs by ensuring their foreign transactions run smoothly. We need you for this. You will be an advisor, problem solver and confidant to our clients, providing them with insight and expertise on market developments and opportunities to sustain their business objectives and serving as a foreign exchange informant. You are a negotiator and able to build and strengthen relationships at an executive level. You will think outside the box and use your analytical insights to further develop our sales strategy, techniques and tactics based on feedback from our customers and developments in the forex market. You are able to transfer your passion, initiative and motivation to our team and our customers. What awaits you? - You work closely with the Customer Success Team - You are responsible for your own client portfolio - You will be available to answer detailed questions and assist them with transactions - You maintain contact with inactive people in order to further convince them and reactivate them - You are creative and innovative in the approach towards clients, both per mail campaigns and per phone - You will further develop your communication skills through discussions with management level as well as colleagues in account management It is your responsibility to ensure the growth of your portfolio by initiating and implementing proactive reactivation, cross-selling and up-selling strategies. Flexibility and creativity combined with a strategic and analytical mindset are required as there is no one right approach and all are tailored to the customer. What do you need? - You can impress with very good communication skills and business acumen - You love selling and have initial experience in dealing with B2B customers - You can convince and thus convert non-active customers into active ones - You are a native Dutch speaker and are fluent in English - Ideally a bachelors or university degree and a strong interest in the financial sector and FX market - You live in Rotterdam or the surrounding area or are willing to travel to Rotterdam with your company car What do we offer? - An attractive position to further develop your skills as an account manager - Defined career plan, with development steps and training offers - A market conform salary - A company car - Great bonus structure based on your own performance - 20 legal plus 12 extra vacation days (based on a full time employment per year) - An international team that has a lot of passion and fun at work - Various team events, locally and internationally including offsite. - Detailed onboarding You will be a valuable addition to building a strong brand from this innovative and fast-growing scale-up with great ambitions. Do you want to grow with us? Our goal is to offer our customers only the best for their international payments and give them full control over them. An important aspect of this is our strong and innovative platform, but our people make the real difference. With your personal approach, expertise, and support, you will give them the confidence to make multi-currency payments and expand their international business goals. You optimize international payment transactions, FX exposure and hedging strategies for customers, but also analyze companies' currency risk management. ## #LI-CH1 #LI-Onsite ## About iBanFirst ## Company Overview - **One-liner**: iBanFirst is a regulated payment institution that provides a next-generation cross‑border payment platform and currency risk management services for small and medium‑sized businesses (SMBs). - **Entity Type**: Private (backed by private equity and venture capital) - **Headquarters**: Brussels, Belgium - **Founded**: 2016 - **Founders**: Pierre‑Antoine Dusoulier (CEO & Founder) ## Core Business - **Primary industry**: Cross‑border payments & FX (foreign exchange) services; fintech. - **Target customers**: B2B – small and medium‑sized businesses (SMBs) that trade internationally. - **Mission or purpose statement**: “Break down the barriers that have long held back small and medium‑sized businesses from trading globally” and “set a new standard for cross‑border transactions, creating a future where borders are not barriers, but gateways to new opportunities.” [ibanfirst.com/careers](https://ibanfirst.com/careers) ## Products & Services - **Cross‑border payment platform**: A software‑powered platform that lets businesses hold, collect, and send funds in over 25 currencies, execute spot FX, and manage forward contracts (flexible and dynamic forwards) – all combined with dedicated FX expert support. [ibanfirst.com/about-us](https://ibanfirst.com/about-us) - **Currency risk management**: Custom hedging strategies and forward payment contracts to protect SMBs from currency volatility. [ibanfirst.com/](https://ibanfirst.com/) ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (the latest funding rounds are not detailed; backed by major investors with over €9bn+ AUM combined). - **Key Metric**: €65 m revenue in 2024 (30% growth YoY, 64% CAGR since 2016); £57 m revenue for the UK entity. [info.ibanfirst.com](https://info.ibanfirst.com/en-gb/ibanfirst-group-company-overview-key-financial-figures) - **Notable Investors/Partners**: - Marlin Equity Partners (Private Equity, $9bn AUM) - Elaia (Venture Capital, €850m AUM) - BPI France (Sovereign Wealth Fund, €60bn AUM) - NJJ Capital (Xavier Niel’s private investment group) [info.ibanfirst.com](https://info.ibanfirst.com/en-gb/ibanfirst-group-company-overview-key-financial-figures) - **Growth Signals**: - Revenue grew from ~€50 m in 2023 to €65 m in 2024. - Processes over €2.5 bn worth of transactions monthly. - Serves 10,000+ clients across 189 countries. - Listed by the Financial Times “FT 1000: Europe’s Fastest‑Growing Companies” (multiple years), and named to CNBC’s “World’s Top Fintech Companies” in 2025. - 350+ employees across 12 countries, 14 offices. [info.ibanfirst.com](https://info.ibanfirst.com/en-gb/ibanfirst-group-company-overview-key-financial-figures) | [builtin.com](https://builtin.com/company/ibanfirst) ## Competitive Advantages - **Regulated payment institution**: Authorised by the National Bank of Belgium (EU) and the FCA (UK) – one of only six EMI licenses granted in the UK in 2024. [info.ibanfirst.com](https://info.ibanfirst.com/en-gb/ibanfirst-group-company-overview-key-financial-figures) - **High customer satisfaction**: Net Promoter Score of 83 (out of 100). [info.ibanfirst.com](https://info.ibanfirst.com/en-gb/ibanfirst-group-company-overview-key-financial-figures) - **Combination of platform + expert support**: Unlike pure‑platform competitors, iBanFirst pairs a powerful multi‑currency platform with dedicated FX advisors. - **Strong financial backing and profitability**: The Belgian entity posted €7 m profit in 2024, demonstrating sustainable growth. ## Strategic Focus - Continue expanding across Europe (already in 12 countries) and deepen penetration in the UK and key EU markets. - Leverage the recent UK EMI license to accelerate growth in the British market (73% revenue growth in UK from 2023 to 2024). - Further product innovation in currency risk management and payment automation for SMBs. ## Why Work Here - **Culture**: Described as “international team of disruptors and problem‑solvers,” built on trust and openness. Employees (called “iBanians”) are encouraged to challenge the status quo. [ibanfirst.com/careers](https://ibanfirst.com/careers) - **Remote/Hybrid Policy**: Most roles are in‑office (onsite) at one of 14 offices across Europe (Brussels HQ, Paris, London, Düsseldorf, Milan, Rotterdam, Budapest, etc.). Some roles may allow flexibility, but the default is office‑based. [builtin.com](https://builtin.com/company/ibanfirst) - **Notable Perks**: Being part of a fast‑growing, award‑winning fintech with strong financial stability; opportunities to work cross‑border with a diverse team; access to top investors and a regulated environment. - **Engineering Culture**: Platform handles billions in transactions monthly; engineers work on a mission‑critical payment infrastructure. ## Sources 1. [Careers page – iBanFirst](https://ibanfirst.com/careers) 2. [Company Overview & Key Financial Figures – iBanFirst Group](https://info.ibanfirst.com/en-gb/ibanfirst-group-company-overview-key-financial-figures) 3. [About Us – iBanFirst](https://ibanfirst.com/about-us) 4. [Homepage – iBanFirst](https://ibanfirst.com/) 5. [Built In profile – iBanFirst](https://builtin.com/company/ibanfirst) ## Other roles at iBanFirst - [FX Account Manager - Hungary](https://feeny.ai/job/fx-account-manager-hungary-ibanfirst-budapest-g48zh4er41ee) — Budapest, Hungary - [Junior Accountant - Internship](https://feeny.ai/job/junior-accountant-internship-ibanfirst-brussels-0thq57ejeag6) — Brussels, Belgium - [Junior Accountant](https://feeny.ai/job/junior-accountant-ibanfirst-brussels-d14c7wfnc556) — Brussels, Belgium - [Compliance Monitoring Officer - Bucharest, Romania](https://feeny.ai/job/compliance-monitoring-officer-bucharest-romania-ibanfirst-bucharest-rsmv7z88yj9p) — Bucharest, Romania - [KYC Analyst Intern](https://feeny.ai/job/kyc-analyst-intern-ibanfirst-paris-phhj62ekc8e6) — Paris, France - [Settlement & Treasury Analyst - Internship](https://feeny.ai/job/settlement-treasury-analyst-internship-ibanfirst-brussels-f55qp29b7q60) — Brussels, Belgium - [FX Sales Executive - Belgium (French speaking)](https://feeny.ai/job/fx-sales-executive-belgium-french-speaking-ibanfirst-antwerp-x2kda4yxqtm6) — Antwerp, Belgium / Brussels, Belgium - [Credit Risk Analyst (Internship)](https://feeny.ai/job/credit-risk-analyst-internship-ibanfirst-paris-678mf2abgfks) — Paris, France - [FX Sales Executive - Belgium (Flemish)](https://feeny.ai/job/fx-sales-executive-belgium-flemish-ibanfirst-antwerp-b80ffnevrqj7) — Antwerp, Belgium - [Account Manager](https://feeny.ai/job/account-manager-red-oak-remote-dpqzqa2hxjgg)