---
title: 'Account Manager at Instacart'
canonical: 'https://feeny.ai/job/account-manager-instacart-united-states-dc4j67r770x5'
type: 'job'
last_seen: '2026-10-18'
---

# Account Manager at Instacart

- **Company:** Instacart
- **Location:** United States
- **Compensation:** $75k–$148k
- **Work type:** remote
- **Posted:** 2026-10-02
- **Last confirmed live:** 2026-10-18
- **Apply:** https://instacart.careers/job/?gh_jid=8250324

## Job description

We're transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. [Learn more about our flexible approach to where we work.](https://www.instacart.careers/flex-first)

## Why this role is on the menu

We're hiring an Account Manager II to make Instacart Ads the place CPG advertisers and agencies trust to grow their business, by improving campaign performance, widening how brands invest across our ad products, and shaping the advertiser experience. This role sits at the intersection of client strategy and campaign performance, and the person who fills it will have a direct line of sight to advertiser growth and retention. Twelve months from now, the advertisers you partner with should see Instacart as a growth partner whose recommendations they act on.

What you'll cook up in your first year

- Advertiser Relationships: CPG clients and agency partners treat you as a trusted advisor. Working with Sales, you understand their business objectives and build strategies that support their long-term growth on Instacart.
- Campaign Performance: Each advertiser has a full-funnel media strategy tied to its goals. You use campaign data and marketplace insights to recommend investment and optimization approaches that measurably improve results, and you manage gap-to-goal across multiple business units.
- Advertiser Growth: Advertisers adopt your optimization and upsell recommendations and expand their use of Instacart advertising products. You get there by explaining clearly how each product works, building persuasive narratives, and handling objections with confidence across multiple stakeholders.
- Business Reviews: Recurring client conversations and quarterly business reviews turn campaign data into a clear story of business impact, opportunities, and next steps. You own the vision and content for these reviews, and advertisers leave knowing what to do next. You also resolve campaign and partner issues with limited guidance.
- Product and Team Influence: Advertiser pain points reach the right internal teams as specific feedback that shapes product enhancements and process improvements. You also share best practices across the category and Advertiser Success teams and lead projects that strengthen team-wide capabilities.

The secret ingredients we're looking for

You are customer-focused and analytical, comfortable influencing senior stakeholders, and energized by a fast-paced role where priorities and solutions keep evolving. You use judgment and initiative to balance immediate client needs against longer-term chances to improve products, processes, and advertiser outcomes, and you are at your best explaining complex campaign data in plain terms.

Must-have pantry staples (Minimum Qualifications)

- Bachelor's degree in business, advertising, commerce, digital marketing, or a related field, or equivalent practical experience
- 4+ years of experience in account management, digital advertising, paid media, ad operations, ecommerce, client services, or a related field
- Experience building and maintaining strong client relationships in an external-facing role
- Experience analyzing campaign or business performance data and turning findings into clear recommendations and client-facing narratives
- Proficiency with Microsoft Excel and Google Workspace (Gmail, Docs, Sheets, and Slides)
- Ability to manage multiple priorities independently and deliver high-quality work in a fast-paced, changing environment
- Strong written and verbal communication skills, including presenting confidently to advertisers, agencies, and internal stakeholders

Optional garnishes (Preferred Qualifications)

- Experience with Salesforce and Tableau; familiarity with Mode is a plus
- Knowledge of paid search, display advertising, ad serving, consumer packaged goods, or ecommerce, and experience developing full-funnel media strategies and optimizing campaigns against performance goals
- Experience managing business reviews, quota-related planning, upsell opportunities, or growth strategies across multiple business units
- Strong attention to detail and organization, creative problem solving, and experience influencing product or operational improvements by synthesizing customer feedback and business insights

#LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy [here](https://instacart.careers/flex-first/).

Offers may vary based on many factors, such as candidate experience and skills required for the role. This role also includes a Sales Incentive Plan. The cash variable incentive target is based on individual sales performance. Payout terms will be based on the Sales incentive Plan for this role. OTE range for this role is listed below and is based on salary and fixed paymix for the role. Sales incentive pay is contingent on performance and paid in accordance with the terms of the applicable Sales Incentive Plan

Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings [here](https://instacart.careers/taste-of-instacart/).

For US based candidates, the base pay ranges for a successful candidate are listed below.

WA $86,000—$106,500 USD

OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $83,000—$101,500 USD

All other states $75,000—$93,000 USD

CA, NY, CT, NJ $90,000—$111,000 USD

OTE Range $117,500—$148,000 USD

## About Instacart

## Company Overview
- **One-liner**: Instacart is the leading online grocery platform in North America, offering same-day delivery and pickup services from over 700 retail partners.
- **Entity Type**: Private (venture-backed)
- **Headquarters**: San Francisco, California, USA
- **Founded**: 2012
- **Founders**: Max Mullen (co-founder) [instacart.careers](https://www.instacart.careers/flex-first)

## Core Business
- Primary industries: Online grocery delivery, internet & web services
- Target customers: B2C consumers; also B2B partnerships with retailers and brands
- Mission: “Our mission is to create a world where everyone has access to the food they love and more time to enjoy it together.” [glassdoor.com](https://www.glassdoor.com/Overview/Working-at-Instacart-EI_IE714486.11,20.htm)

## Products & Services
- **Instacart Platform**: Same-day delivery and pickup from grocery stores, superstores, and local shops. Customers order via mobile app or website.
- **Instacart+**: Premium membership offering reduced delivery fees, lower service fees, and special perks.
- **Retail Partnerships**: Instacart powers e‑commerce and fulfillment for over 700 retailers across the U.S. and Canada.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (private company).
- **Key Metric**: Annual revenue not disclosed; employee count between 1,001 and 5,000 per Glassdoor. [glassdoor.com](https://www.glassdoor.com/Overview/Working-at-Instacart-EI_IE714486.11,20.htm)
- **Notable Investors/Partners**: Not listed in provided sources – state “Not publicly available” per search results.
- **Growth Signals**: 47% of job seekers rate their interview experience positively; 59% of employees would recommend the company. [glassdoor.com](https://www.glassdoor.com/Overview/Working-at-Instacart-EI_IE714486.11,20.htm) The company highlights a “high-impact environment” where you can “do in two years what might take five at another company.” [instacart.careers](https://www.instacart.careers/taste-of-instacart)

## Competitive Advantages
- **Network effects**: Largest online grocery platform in North America with deep integrations across major retailers.
- **Scale & brand recognition**: Highly trusted name in grocery delivery, with a large base of both consumers and shoppers.
- **Flex First model**: A remote-friendly culture that allows hiring top talent across the U.S. and Canada, reducing geographic constraints.

## Strategic Focus
- **Flex First & distributed work**: Empowering employees to work from home or offices, with periodic “Team Jams” for in‑person collaboration. [instacart.careers](https://www.instacart.careers/flex-first)
- **Continued platform growth**: Expanding retailer partnerships and improving the shopping experience for customers, shoppers, and brands.
- **Employee experience**: Investing in learning & development, wellness, and community impact programs to attract and retain talent.

## Why Work Here
- **Flex First philosophy**: Employees can work remotely from anywhere in the U.S. (excluding Alaska and territories) or Canada (Ontario, Alberta, British Columbia) with no mandatory return-to-office date. Offices remain open for optional use. [instacart.careers](https://www.instacart.careers/flex-first)
- **Comprehensive benefits** (from the “Taste of Instacart” page): [instacart.careers](https://www.instacart.careers/taste-of-instacart)
  - Flexible time off and “Four Year Fill‑Up” (four consecutive weeks of leave around the 4‑year mark)
  - Family‑building benefits (fertility, adoption, surrogacy support)
  - Learning & development programs with an annual allowance
  - 401(k) matching in the U.S. / RRSP in Canada, student loan assistance, financial planning
  - Work‑from‑home stipend and internet reimbursement
  - Monthly “Treat Yourself” stipend for wellness or personal care
  - Mental and physical wellness programs, medical/dental/vision coverage
  - Free Instacart+ membership
  - Community volunteer programs (Instacart Serves, donation matching, “Carrot Credits”)
- **Culture**: 59% of employees on Glassdoor would recommend the company; Glassdoor ratings show 3.5★ overall, with 3.3★ for culture & values and 3.6★ for career opportunities. [glassdoor.com](https://www.glassdoor.com/Overview/Working-at-Instacart-EI_IE714486.11,20.htm) The company describes itself as a place where you can “shape the career that nourishes you.”

## Sources
1. [Glassdoor – Instacart Overview](https://www.glassdoor.com/Overview/Working-at-Instacart-EI_IE714486.11,20.htm)
2. [Instacart Careers – Home](https://www.instacart.careers/)
3. [Instacart Careers – Flex First](https://www.instacart.careers/flex-first)
4. [Instacart Careers – Taste of Instacart](https://www.instacart.careers/taste-of-instacart)

## Other roles at Instacart

- [CX Vendor Manager](https://feeny.ai/job/cx-vendor-manager-instacart-united-states-mw0984tafpk3) — United States
- [Senior Sales Engineer](https://feeny.ai/job/senior-sales-engineer-instacart-canada-1zqb878zmf5t) — Canada
- [Senior Sales Engineer](https://feeny.ai/job/senior-sales-engineer-instacart-united-states-xqan3yrnj1n3) — United States
- [Public Engagement Manager](https://feeny.ai/job/public-engagement-manager-instacart-united-states-bm5qx2xtshm8) — United States
- [Senior Financial Insights Analyst](https://feeny.ai/job/senior-financial-insights-analyst-instacart-canada-z7gywy5hqqnz) — Canada
- [Senior Financial Insights Analyst](https://feeny.ai/job/senior-financial-insights-analyst-instacart-united-states-qbt9km240b9f) — United States
- [Director, Ads Product Marketing](https://feeny.ai/job/director-ads-product-marketing-instacart-canada-wb0vrj1jcmcf) — Canada
- [Director, Ads Product Marketing](https://feeny.ai/job/director-ads-product-marketing-instacart-united-states-pe42jz79pgj0) — United States
- [Senior Software Engineer II, Ads Data Solutions Engineering](https://feeny.ai/job/senior-software-engineer-ii-ads-data-solutions-engineering-instacart-united-ket6dw3cwvtx) — United States
- [Senior Product Manager, Ad Formats](https://feeny.ai/job/senior-product-manager-ad-formats-instacart-canada-5fn2sb1npdf9) — Canada